Swissôtel Tallinn

Lobby has just been renovated and is fresh and comfy!

launched in 2006 it has marks of being tired in many places: corridors and rooms get no this used hotel smell, despite of frangrance aroma. BREAKFAST: is way below same level hotels: selection became heavy food oriented and some basic typical meals are not available ( only smoked salmon, no salted); porridge was clearly over-boiled and felt like mouse; fresh juice was charged 5eur extra per glass (in 5*hotel!); no prossecco or sparkling wine offered on Sunday breakfast; staff is not smiling and dressed as if they were picked from the random bus-stop below - shirts much larger than waiter, trousers in random color and style (that was not a uniform) and one guys' shoes were physically with holes on the side. Sorry, can't tolerate this. SPA: used to offer bottle of water after treatment, but not anymore (cost saving?) at check in you get "spa is open from 7 in the morning etc" and same is said on cards, but when you get to spa you are welcomed with sign "spa on Sunday is open 9-..." Seriously? SPA not open on sunday morning? ROOM: conditioning system is way to noisy and controls do not allow you to set temperature - you get adjusting ring with no degrees indication for desired temperature. PARKING: does not belong to hotel and is operated by parking company, however directly near entrance to elevator you are greeted by garbage that is falling out from trash bin as parking company is not cleaning it whet it is time, but when they think it is OK. Very unpleasant surprise (incl. smell and visuals).