Shinjuku Granbell Hotel

Fantastic location in the heart of Shinjuku. Easy walking/stumbling home distance from Golden Gai, an area we particularly enjoyed for the bars. It was also easy to get to the huge Shinjuku station, which is well connected to the Tokyo train and subway network. The view from the breakfast room on the 12th floor is excellent, and equally so from the lovely rooftop bar at the hotel, which we visited on our first evening. Breakfast has a good mix of Japanese and international options, and is attentively replenished by the staff. The room was clean and modern, and four pillows came as standard, which we found to be a rarity in Japan. It was appreciated that we had them here. We also appreciated the vending machines on the ground floor, where you can get drinks, snacks and ice cream for a reasonable price.

Rooms are small - we had two large suitcases and the only place to put one or the other of them was the small window seat (it was nice having a seat however!). A small room is very typical for Tokyo though, so I don't hold this against this hotel specifically. Also, there were no recycling bins in the room, only a trash bin, but again this is typical in Japan. Very minor point, but I would also appreciate more variety of fruit at breakfast - the only option was a fruit salad. It would be nice to have whole fruit such as apples/oranges/bananas to choose.

Great location, comfortable room (reasonable size for location) and great rooftop bar

Used laundry service and clothes came back with stain

What I liked the most about the hotel was the free water in the room and having a bidet, which is standard in Tokyo still felt like a luxury. The staff were helpful and accommodating. Also liked the beverage and ice cream vending machines in lobby.

While to hotel was walking distance from a few different train stations, all but one were more than a five min walk away. Our trip was at the tail end of summer and with the heat+humidity it felt like a trek to get to some of the further ones.

Staff was very helpful.

Hotel was not for extended stay.