Hotellit lähellä Tunis Carthage

Plussat: Having coffee in one of the corners of the hotel is one of the most serene experiences I had in Tunis

Plussat: The staff were exceptionally welcoming and helpful with all aspects of our stay. The breakfasts were freshly prepared from local ingredients and were delicious (and substantial). The hotel is in a restored han, very tastefully done. The courtyard is welcoming and beautiful.

Plussat: You can stay at a big chain hotel if you want, but if you want to experience real Tunisia in the medina, this is the place! Such Beauty and hospitality! And the breakfast was amazing!

Miinukset: Nothing! It was perfect!

Plussat: the hospitality in general ,,, and the hotel design and location plus the breakfast were great

Miinukset: nothing

Plussat: This is a very special and different location and definitely a place to stay. It has local couleur and you can imagine what life in the medina was like centuries ago. Also, being in the medina is simply fantastic (strolling the sites and shopping if you have time during the day) and surprisingly very quiet. The staff is extremely friendly. Any wish you may have, they will try to fulfill. I came back late one night from work and would have liked a glass of wine. The receptionist went out and bought a very nice bottle and prepared a cheese platter for me. You feel at home and very welcome.

Miinukset: The bathroom in my room is in urgent need of renovation. Also it needs a fixture for shower, a glass door to the bath tub to avoid inundating the (otherwise lovely) bathroom, a glass where you can put your toothbrush. It is really a shame, if things are not maintained. Give it a coat of paint would already mitigate the sense of neglect. I only complained to late, would have been given another room otherwise. However, I had a quick look in the bathrooms of the other rooms. One is tiny, the other has a shower you can hardly turn around in. Having said this, nevertheless, I would stay here again. I would just make sure I get the room with the best bathroom :-)

Plussat: The staff was exceptional: they were incredibly helpful and caring. The staff alone would be enough to bring me back to this hotel. The breakfast was massive and delicious. The location was good and the rooms were lovely. I would absolutely stay here again if I return to Tunis.

Miinukset: Sound insulation is not good, but this should be expected in such old buildings.

Plussat: If travelling to Tunis, I highly recommend Dar Ben Gacem. The staff go out of their way for their clients, they provide their own map of the medina and the old Dar is really beautiful and peaceful. The breakfast was perfect and Dar Ben Gacem is ideally located in the medina of Tunis. I travel a lot and Dar Ben Gacem was one of the loveliest places that I have stayed in.

Plussat: It had a wonderful location, helpful staff, and it was an absolutely beautiful space. They provide great information and guidance for exploring the Medina as well as other parts of Tunis. Hope to return again!

Plussat: Very clean and kindness staff

Plussat: Best hotel in Tunisia, it has a clean rooms & you can enjoy a very comfortable staying in it.

Miinukset: The sea view is not utilised well.

Plussat: Breakfast and location were good

Miinukset: Room light system, AC did not work as expected.

Plussat: location

Miinukset: AC

Plussat: Owner take it personal, every morning with formal uniform standing in the main hall welcoming guests.. Very clean will organized Managment. Food is delicious. Break fast is rich

Miinukset: Just every thing is perfect

Plussat: We liked the location -- there are restaurants and cafes nearby, and the medina and other sites are walking distance. The breakfast was quite extensive, and there is an espresso machine with various options (much better than the instant coffee we got at other hotels!). We had dinner at the hotel one night, and it was good. The hotel helped us arrange local transportation and a day trip. We liked that the room was clean and non-smoking (although the rest of the hotel is rather smokey).

Plussat: Everything

Plussat: Service and staff were another level. We've travelled so much over the world but the service here was an absolute 10 out of 10. Wonderful restaurant and great rooms.

Miinukset: Most of the small gym equipment wasn't functioning and there was a leak in the shower, however even these things did not take away from the wonderful experience and exceptional staff.

Plussat: Overall I found what I expected in terms of the facilities in the hotel including the room space. The bathroom was working without any problem.

Miinukset: The wifi signal was week in my room perhaps because it was a corner room. Still, considering that my room was not so far from the center in this midsized hotel they need to work on the wifi coverage.

Plussat: A very decent business stay hotel, breakfast is good, got an upgrade for a large room with a bath. Good Tunisian wine in the minibar. Very friendly guys at the reception, very friendly welcome. Well done!

Miinukset: Prefer carperts on the floor, was cold to walk around in the room. The gym is on a nice top floor but very poorly equipped, the machines out of order. Please fix that, it would give you additional points next time !

Plussat: Everything is good

Miinukset: Nothing

Plussat: The room is nice but the bed is not very comfortable.

Plussat: Location

Plussat: Just the location was central and close to the places I usually go to.

Miinukset: Cleaniness of the rooms and breakfast hall, and cutlery. The food served during breakfast is boring, same food everyday.

Plussat: Check in and out was very good. Special thank to Mr Rafik for his warm welcome while cheking in.

Miinukset: Price

Miinukset: The service is very poor. The restaurants are a disaster especially the"Oliveraie". The breakfast is zero ! In your evaluation you don't ask us about the eating !

Plussat: Fantastic staff! Really helpful in organizing ad-his birthday party and very dedicated in answering all questions first time tourist could have

Miinukset: Could have more variety of breakfast, for someone staying a week, having exactly the same 10-dish breakfast can be frustrating Could consider other taxi partner...the taxi serving this hotel is a bit of a ripe off with triple price and bad car condition (no air con)

Plussat: All the staf very kind

Miinukset: The lefts very bad

Plussat: Good location near shopping mall and a few good delis if you have a kitchen to cool in.

Miinukset: Pricey for the area

Plussat: Good location, friendly staff, nice room with spacious space with contemporary furniture, the close proximity to Tunisia mall with a variety of restaurants at food court makes it a good choice for the family.

Miinukset: Breakfast was good but overpriced,

Plussat: Room is big and clean, very close to Tunisia Mail, KFC, and Carrefour Supermarket.

Plussat: The front deck staf.

Miinukset: The noice. The lefts used by the stafs thetfore they come late.

Plussat: Staff is very friendly always smiling and very helpful rooms are clean. Food is nice various dishes in the Resturant location is perfect weather it’s a business trip or a family trip .

Miinukset: Lately price is increasing high

Plussat: All, compared to other hotels in Tunis, is veru nice. Good value for money. Nice staff willing to help you (specially a beautiful girl at the reception), clean hotel, nice matresses and the ac was very silent (i read some reviews about it but our room was amazing)

Miinukset: The pool could be bigger and there were recording something there so we couldn’t enjoy it some days

Plussat: Friendly staff.

Miinukset: Limited toiletries

Plussat: Door guard were very helpful and well coming

Miinukset: Restaurant staff were not very welcoming and did not show that they take care of that place and the people who come there

Plussat: Valuable for money indeed!

Plussat: location

Miinukset: room and gym very small

Plussat: Location

Miinukset: No outlet in the bathroom. Carpets were not clean. Furniture was cheap looking. Bathroom doors were awkward. Bed were not comfortable

Plussat: Room was very comfortable, nice air conditioning, nearly all staff were very friendly and helpful. Quick and efficient room service.

Miinukset: Few, if any, vegetarian options for room service. It took me over 20 minutes to check out, making me slightly late for my trip to the airport. I think the staff member did not appreciate the importance of moving faster to get people checked out. Only a few English channels on the TV.

Plussat: Room service is excellent - had breakfast and dinner & both were excellent.

Miinukset: Breakfast in restaurant is really bad (tip; order room service).

Plussat: Very nice & clean hotel. The hotels staff is excellent. I would recommend a stay at this hotel.

Plussat: Everything

Plussat: Location was good and staff are willing

Miinukset: Furniture is getting old and some aspects are lacking. For example there was not any thing to stir the coffee and sugar with

Miinukset: The staff called Mehdi was very unprofessional

Plussat: Nothing

Miinukset: Oled bulding .. no facilty

Plussat: The staff is very friendly, polite and helpful. The hotel is very clean and has a pleasant aroma.

Miinukset: A menu in English language would be helpful. Hardly any staff spoke good English.

Plussat: Room was clean, bed was comfortable, really good shower. Meant for business not travel

Miinukset: There was only one towel, one bathrobe and one cup in the room when it was booked for two people. Had to request more but only got one towel more. Room didn’t feel really secure, a chain on the door would have been nice. Lacks of insonorisation from the corridor.

Plussat: Great location Helpful staff Very clean

Miinukset: Taxis charge you more than usual

Plussat: Close to the Airport

Miinukset: We were there on a Friday night. Loud music from the bar in the hotel’s ground floor until early in the morning. Additionally, the hotel sent us a mail at 16:30 that our reservation will be cancelled if we do not check in before 18:00. This was not mentioned anywhere in the conditions. The rest was ok.

Plussat: Ystävällinen palvelu ja lähellä lentokenttää

Miinukset: Välillä taksit ei tiedä missä se on

Plussat: Everything was good specially staff and B2B.

Miinukset: There’s not a lot of choice for food in the restaurant. They have only local bread. They must have Tabuna or Lebanese bread or Indian.

Plussat: Roof lounge Breakfast

Miinukset: Location Old

Plussat: Good location

Miinukset: nothing to mention .

Plussat: A bit far from downtown which is a good 15 minute walk. Room was clean with strong WiFi.

Miinukset: The location

Miinukset: No WIfi at room/corridor, solving issue very poor. “Was not their problem” according them. After keep complaining and i to follow up they moved me room, after 3 hrs... BAD SERVICE! Ibis 15 minutes to make you smile failed badly!

Plussat: Location and cleanliness.

Miinukset: Reception was not that good.

Miinukset: Below ibis standard worldwide

Miinukset: It was not clean like bed and toilet. This is the third time I come same. And sometimes room bad smell

Plussat: Front desk staff were friendly and helpful both day and night shift. The room was clean and comfy

Miinukset: - The housekeeping entered my room while my wife was in her underwear without knocking 2 times then he swore that he never opened the door. - On check in, the bell boy kept standing in my room unwilling to leave until i gave him a tip. - breakfast buffet is not worth your money so forget it.

Plussat: The staff was great, location is great.

Miinukset: The room was small, and there is a Gym near by the hotel with loud music all the time. Also, I booked a room for 2 guests, but there was only one cup and one bag of coffe in the room.

Plussat: The location quiet ness and was near to my needs

Miinukset: The pillows are too hard

Plussat: staff was great, and very nice. room was clean. hotel location is great.

Miinukset: the price was little too much. there is a gym near the hotel with loud music during the day. and breakfast was just ok.

Plussat: The room was amazing and perfect location in Tunis. I recommend it to everyone.

Miinukset: The breakfast could have more variety

Plussat: Max. 10 minutes to the airport, near to the restaurant, good place for to move fast for business visits.

Plussat: Everything

Miinukset: Not thing

Plussat: staff very pleasant.

Miinukset: lack of flexibility on everything. Overcharged outrageously for a tiny bottle of water placed in the room.

Plussat: staff was friendly, especially MARWA (receptionist) was wonderful.

Miinukset: breakfast can be better

Plussat: Ther was a cliftian one in staff

Miinukset: The price was not good

Miinukset: Excellent

Plussat: Spaces

Miinukset: Pillow was very bad, dirty blankets Breakfast was horrible compared with 50euro per night

Plussat: Blue light in the room. Very friendly and nice staff.

Miinukset: The bedsheets were not so clean. Breakfast is not enough.

Miinukset: Woke me up to turn on the heater... this should have been done before I checked in.

Plussat: Decent, if expensive, in hotel restaurant.

Miinukset: Front desk staff was weak and dishonest. When requested to provide a non-smoking room they said they would move to me one, but it was not actually a non-smoking room and it smelled. Then they said that there were no available non-smoking rooms in the entire half-empty hotel. Then another manager "discovered" that they actually had one, which they gave to me. General Manager's office promised that he would call me, but he never did. Conclusion: Weak management.

Plussat: The hotel is almost old but still clean, P.R Staff " Ms. Haifaa" and the lady in reception is very cooperative and upgrades my stay to a bigger room, the hotel near to city life and airport. The Old reception man at night also very cooperative. They provide welcome drinks, coffee, tea. The housekeeping ladies team are so keen about customer

Miinukset: Reception men staff are good but need to be more Welcome to customers and give them a more positive experiment about the hotel. there were some small bugs in the bathroom but not bothering. The bed Sleep mattress needs to be refurbished and the TV is too small. it is better always to give the customer a brief about the hotel facilities and where it is located. and what is near to the hotel.

Plussat: The largest room

Miinukset: The service and the noise due to some repairs

Plussat: Location is good, front desk manager was nice too. Everything else is rather enough to do what you have to do. Nothing too special

Miinukset: The cashier I met while checking out was rather rude. Barely talking to me or even looking at me while returning money or invoice. I know this is small but it makes all the difference in terms of who a customer is treated. The othes staff were fine. I also did not like being questioned about a car rental I was teyung to arrange. Things could be done in a classier way. Advice: there is a car rental company at the premises, DO NOT USE IT!!! I agreed for a full day renta for the next dayl from 7am. I speak to the guy at 7am and let him know that i was getting ready, had sone work to do and would be at the parking soon. I go to the parking at 7:30, he is not there and the car is not there. I call and he argues that i was supposed to be there at 7:00 and that the driver is away to have a coffe only to return in about 30min. He never called back to explain that there was any emergency from his part... at the end, no apologies, 2 hours delay to my appointment and a very bad day. UNPROFESSIONAL!!!

Plussat: I liked the upgrade of our reservation as they told us, the room was nice and clean.

Miinukset: I think they had maintenance during my stay, so you can imagine the sounds.

Plussat: Comfortable

Miinukset: Breakfast was disastrous

Miinukset: Food and prices and privacy

Plussat: Clean and shiny All thanks to ayman he helped a lot

Plussat: The reception was very welcome.

Miinukset: Breakfast was very normal as befits a 4 * hotel.