Executive Hotel Vintage Park

The hotel atmosphere and amenities are great but some of the staff members that I had to deal with on 3/14 and 3/16 were very unprofessional, accusatory and stuck up. The Chinese looking man with eyeglasses working on the evening of 3/14 was not service oriented whatsoever. The day after, he almost ran to tackle the food delivery person that I was waiting to meet in the lobby. There is no lunch or dinner offered at the hotel so I ordered in from a local restaurant instead. The front desk girl working on 3/16 was a know it all, arguing with me instead of calling her manager or corporate to resolve an issue that was out of her scope of expertise.

Please provide more information for guests, such as maybe manager business cards at the front desk. The guest should not be made to feel like a hostage in the hotel, dependent on a whim of a prejudiced staff member, especially at a brand of this level.

Okay for a few days

Modern, nice amenities, not so expensive mini bar, great views out the 4th floor windows, and generally comfortable. The staff is very friendly and helpful, also quite mindful, which led to a good stay as well. The rooms are pretty spacious. The showers are okay. The buffet breakfast options are decent and worked perfectly for us while we stayed. And finally staying here is pretty straightforward which makes for a smooth experience.

Wi-Fi was terrible, Rogers reception (which is what my AT&T Mexico line automatically connects to) is intermittent which meant keeping my phone charging constantly as it fought to get better signal. There's also two towers going up next to and behind the hotel which I know is temporary but can be bothersome. It wasn't noisy so don't worry about that, but the hotel is on the ramp leading up to the bridge off Granville Street already so... yeah... Also the restaurant is only open through breakfast. It would be ideal for this place to have both room service and/or a restaurant that could cover your needs through the day.