|Victoria Inner Harbour Seaplane Base|
Everything and more
Yet again a reminder why to my reasoning to remain loyal to Marriott. From the warm welcome with the unexpected upgrade, staff and the perfect location. Marriott was a key factor to having one of our perfect vacations. Thank you Marriott and will be sure to see us again.
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Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.
Good hotel experience
Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.
Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.
Price and closeness to the start and finish of the Victoria Marathon.
Beautiful decor, excellent staff in breakfast restaurant, good parking.
Our room did not get cleaned on the second day, we did get clean towels and wash clothes when we asked for them. Wish there had been a small refridgerator in room. Coffee in room was awful and powdered creamer yuck. Room service for same was pricey.
We were able to leave our baggage with the front desk while we were out for the day.
The workout facility was so nice to be able to use at any time during my stay.
The support they gave to Marathon participants the weekend we were there. Easy access to the bus terminal an downtown restaurants etc.
An excellent staff -- all were exceptionally courteous, friendly and helpful. The room was comfortable and pleasant.
Hotel was close to all Victoria attractions
staff was friendly and efficient, room was clean and location was good
Restaurant was very slow. Parking was expensive.
Staff was friendly and helpful. Room was quiet, beds very comfortable with down comforters. Pool was nice break for kids.
Victoria Marriott Inner Harbour sijaitsee keskustassa, ja Victoria Conference Centre sijaitsee muutaman askeleen päässä ja Victoria Harbour sijaitsee 9 minuutin kävelymatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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