Victoria hotellia

Plussat: EVERYTHING. We absolutely loved everything about our stay at the Courtyard by Marriott. Firstly, the location is great. Entertainment all around, right next to Cinemark and the mall. Also plenty of great restaurants just around the corner. Upon our arrival we were greeted by two employees who were very welcoming and helpful. The woman who took my information for our reservation got me singed up for rewards by bonvoy for future stays. My family was staying here for Thanksgiving. We rented out the conference room for our Thanksgiving meal. The kids had plenty of room to play board games and roam outside in the courtyard as well. The lobby had books, tv, and computers, so all ages attending were entertained. They offer great prices for their happy hour specials & beautiful clean rooms. I mean there was no more we could have asked for. Not to mention Starbucks offered for purchase in the lobby and the great rates they offer as well.

Miinukset: I wouldn't have changed a thing. Everything was lovely about our stay. Price, comfort, cleanliness, and great location. Our family will definitely be returning for our next trip to Victoria!

Plussat: Clean, comfortable, and quiet.

Miinukset: They won’t let one stay there for free.

Plussat: Sleep

Miinukset: No

Plussat: Courteous staff, convenient location excellent beds nd bedding.

Miinukset: Absolutely nothing. Great

Plussat: we didn't have breakfast there. We thought it was provided to us but we had to pay for it. so we went out for breakfast.

Plussat: Good location, clean, mall and theater next door. Very good price for the value.

Miinukset: Sometimes hard to find desk staff.

Plussat: Bathroom

Miinukset: Nope

Plussat: Location

Miinukset: Hearing water draining from shower, bathtub, toilet or sink through the drain pipes from floors above our 2 nd floor room was irritating at times - especially during the night and early morning.

Plussat: Everyone was friendly. The room and the hotel itself were clean.

Miinukset: There wasn't anything that I didn't like, except not being able to watch the playoff game in my room.

Plussat: Friendly staff and really nice room.

Miinukset: Toilet paper brand. Room on the small side for a king room.

Plussat: Great location next to the mall. Very clean and staff was friendly.

Plussat: Very nice staff. Excellent location.

Miinukset: The bed linen was filthy and had a huge yellow stain right in the middle of the bed. No housekeeping available, so I had to change my own sheets.

Plussat: The staff was extremely friendly, Even called our room about an hour after we got there to make sure everything was ok with the room. They have a complete kitchen. Their breakfast is awesome and filling.

Miinukset: Absolutely nothing!!!

Plussat: The location is perfect. The shower was uncomplicated and roomy.

Miinukset: The bed was actually too firm. I was sore in the morning.

Miinukset: Room that I choose was not in inventory so I was placed into a different room after I had already booked ahead of time. One of the front desk lady's had a huge disregard about the situation. Everything else was fine.

Plussat: Room clean & spaced out nicely

Miinukset: 1.Breakfast not served warm and did not stay open when it says...2.housekeeping knocking on door with a do not disturbance on the door..3. Bed was uncomfortable.

Plussat: Everything was very clean and new looking, and the layout of the room was perfect.

Miinukset: The breakfast could've been better. It would've been nicer if there was more than one waffle maker. The eggs was really watery.

Plussat: Room and location were good.

Miinukset: They didn’t have cable tv. I was double charged for the room. It took going back and forth with them for 3 weeks before I was refunded one of the charges.

Plussat: Nice Hotel ..we had the king suite and the stay was so comfortable!

Plussat: everything

Miinukset: nothing

Plussat: Everything

Plussat: As soon as we walked had a ordor in kitchen area couldn’t figure til next morning, there was food in disposal & it didn’t work properly, that was the odor. When checking out I informed her about it & was not too concerned about although she did make a call to someone but did not really apologize for it or try to make us feel better about. And was not friendly at all !

Miinukset: Better inspection in the kitchen area

Plussat: Good value

Miinukset: Uncomfortable bed and pillows

Plussat: Breakfast was good and very easy. Location was perfect for what we needed. Liked the fact that there was a bar; very efficient bar tender.

Plussat: They gave us an early check in, friendly staff greeted us. The pool was great on a hot day, inside and outside was neat. The bartender was super nice and made a great mojito!

Miinukset: The bed wasn't comfortable at all, just hard. The pillows were even great, just that bed!

Miinukset: Staff needs training. Front desk and breakfast.

Plussat: Staff was amazing from the housekeeping staff, front desk and restaurant. Everyone was super helpful and friendly. The cookies were super tasty and a wonderful surprise. Rooms were very spacious. Super important for a week in a hotel with twin 4 yr olds.

Miinukset: We specifically booked this hotel because we have young kinds and wanted to utilize the indoor pool and hot tub. The hot tub inside was broken for almost 3 days and no one had addressed the issue or even put up a sign to keep people out. The outside one did work and it was wonderful. Just chilly air temp.

Miinukset: Our truck was broken into in the parking lot over night along with 9 other vehicles. The hotel did not seem to be concerned at all.

Miinukset: Charged for breakfest witch we did not know till handed a bill after we ate also charged to barrow 2 wine glasses

Plussat: It was just a very nice place, it had a lot of different spaces and accommodations. Everyone was really nice and helpful.

Miinukset: I wish the indoor pool would have been heated. I know it leads to the outdoor pool but it could be closed off during the winter months and heated.

Plussat: I liked the whole atmosphere! They did a great job of catering to my needs with quality service! The lobby is welcoming and the facilities are kept clean and in good working condition! Everyone there looked like they were having a good time!

Miinukset: I liked the workout gym. It had great equipment with lots to choose from. Also, I loved the indoor/outdoor pools and hot tubs! The Childrens pool area was a nice addition as well. I liked the decor and style of my room and the white soft comforter!

Plussat: The staff are all friendly and polite. The hotel was clean. Coffee and lemonade are offered all day, a nice touch.

Miinukset: The room took a bit of time to cool down.

Plussat: Breakfast was great

Miinukset: Not as clean as expected

Plussat: Friendly staff.

Miinukset: The bathtub didn’t drain well. The tv table and desk were super dusty. You could write your name on them with your finger.

Plussat: Friendly staff and comfortable rooms.

Miinukset: A little far from restarants

Plussat: Location, close to restaurants and zoo.

Plussat: The lady at the front desk was super friendly when we checked in.

Miinukset: Where do I start...the room was not clean, and it was super small. My husband and I booked the king bed room. The most disappointing factor was the dirtiness of the room. There were two hairs in the bathtub and what looked like a dirty foot print. The mirror had smudges on it. I feel like housekeeping only went in there and made the bed, nothing else. The room was very dusty. There was hardly any cars in the parking lot and yet, we were placed right next to the elevator. The breakfast was okay, not great. Very disappointed, definitely would not recommend. Just spend an extra $40 and stay at the Hilton Homewood Suites next door. I’ve stayed there and that hotel is very much worth the extra money!!

Plussat: Best Comfort Inn ! Friendly front desk staff. They take dogs. and the breakfast is fantastic !

Plussat: The bed was like a cloud.

Miinukset: The comforter was stained with blood and dirt and the microwave was not totally clean.

Plussat: The design with the bathroom door. It's very nice for wheelchairs.

Miinukset: Some of the staff either didn't ke what a plumber is and or know where to go look for one. Very disappointed in that.

Plussat: Didn't eat breakfast. Bed was comfortable, everything was clean. That's all I was looking for.

Miinukset: Note in bathroom says you swap towels every three days. That's OK but where do you hang a wet towel? No towel racks. Also no place in shower to hang washcloth or to put shampoo bottle or shower gel except one little corner soapdish big enough for one small hotel soap. This is a general complaint about all hotels, not just this one.

Plussat: Quiet atmosphere and location was away from business.

Miinukset: Nothing. It was all good!

Plussat: good location, size, good breakfast, friendly staff

Miinukset: parking limited

Plussat: The location. My room was clean and the bed was comfortable.

Miinukset: The breakfast is a few prepackaged sandwiches and rolls. You get it from the front desk and they heat it up in a microwave then hand it to you. This is the worst breakfast I have ever had at a hotel. I would not have stayed here if I had known about this "breakfast." What a joke. Also, I reserved a room with 2 queen beds and paid a higher price for it. WHen I got there I actually got a bed with 1 queen bed and charged for the room rate of 2 beds. They said they can not change it since it is Booking.com that told them what price to charge me. I am checking with Booking .com to see if I can get a refund for the difference now.

Plussat: Clean

Plussat: Front desk girl was nice and friend.

Miinukset: No breakfast

Plussat: The location

Miinukset: The cleaning service

Plussat: Staff.

Miinukset: Looks like a remodel had been started but never finished. Worn out furniture. Vanity looked beat up and worn. If I thought I had to service my towels I would have stayed elsewhere. Need a night light in the restroom as your blinded using regular lighting.

Plussat: Requested a early check in time. And Candlewood came through. The front desk said they had barely finished cleaning the room. Sure enough the room smelled clean as promised.

Miinukset: Everything was great

Plussat: The rooms were very nice. Staff was excellent

Miinukset: Yes that they don't have Regular channels like cbs, nbc and fox. Drop direct Tv. They suck!

Plussat: Clean, good location. And the ladies that was on night duties was awesome.

Miinukset: Nothing.

Plussat: Everything !!!! Atmosphere, staff everything!!!

Miinukset: They only cleaned or got clean linens once a week.

Plussat: I have stayed here plenty of times. As always, it's was a good experience.

Plussat: The staff are exceptionally friendly and accommodating!

Miinukset: The bed. It was the worst. I could hear the springs creaking and our backs hurt every single night.

Plussat: Friendly staff and amenities. Room was very comfortable.

Miinukset: Nothing, all was good!

Plussat: location

Plussat: Wonderful

Miinukset: Thin walls

Plussat: Comfortable bed

Miinukset: Tiny pool

Plussat: price

Miinukset: beds were uncomfortable

Plussat: Cleanliness of room

Miinukset: No elevator and housekeeping started knocking on doors hours before checkout time.

Plussat: Everything

Miinukset: Na

Plussat: The pool, loved how y’all have washer machines, and the rooms are nice and clean

Miinukset: The service was ridiculous. Arrived around 2 AM with my one year old baby. Took 15 minutes for someone to even walk to the front counter. Then got nothing but attitude. Very dirty. Trash bags in the lobby. Smelt awful.

Plussat: Staff was excellent. Pool was clean & for the most part breakfast was good.

Miinukset: Beds were hard as rocks, potatoes & sausage patties were microwaved & nasty, there were cockroaches in the rooms, way too much chlorine in the pool. And the coffee was not refilled in our room the entire time.

Plussat: Decor was great and everything was really clean.

Plussat: Great location, great price. Good selection of breakfast, not just your usual cereal and Texas waffle. They had potatoes, eggs and sausage. Plus fruit, yogurt, pastries and other items. Very clean and nice accessories in the restroom that would be needed if you forgot to pack it. Friendly staff.

Miinukset: We had no complaints at all. Everything was to our liking.

Plussat: the breakfast very good.

Miinukset: There was an incident in my bathroom and we wanted another room and we were told due to the discount we got for the room they were not able to put us in another room,we were not happy about that. SO WE WANT TO KNOW WHY WAS WE TOLD THAT , I WAS NEVER TOLD THAT BEFORE.

Plussat: Facilities and staff

Plussat: Value for money

Miinukset: I booked for 5 people but no extra bed. Staff were great and gave my youngest a crib mattress to sleep on

Plussat: Room was quiet, breakfast was good, and the staff were all friendly

Miinukset: The room we had seemed older-the carpet had a big red stain on it and did not appear very clean and there was a musty kind of smell at the head of the bed. These were not that big of a deal, as the room probably just needs updating.

Plussat: It's an overachiever! Breakfast is excellent and the rooms are more than comfortable. The staff is super friendly.

Plussat: No sir con and they only had a one bed available so we couldn''t move horrible night

Miinukset: No sir on didnt work

Plussat: Employees are great. Breakfast gets an 8. OMG the BEDS ARE PILLOWTOP AWESOME AWESOME AWESOME

Miinukset: Putting deposits down as punishment for paying cash is quite unfair.

Miinukset: The room stunk and when talking to the front desk. The response was we have twoo rooms that stink.

Plussat: good size of room

Miinukset: its a non smoking facility but you could smell a faint cigarette odor in our room

Miinukset: The room smelled bad like mold. The A/C did not work very good

Plussat: Very comfortable!

Miinukset: Everything was ok.

Plussat: Staff was friendly, greeted me with a smile and check in was easy. Room was large & well arranged, beds were super comfy. Wifi was very good. Variety of hot and cold options for breakfast. Bathroom was also large and well lighted.

Miinukset: There was shampoo/soap dispensers in tub/shower but soap was empty. Called front desk and they quickly came to refill. Bathroom looked very clean except for dead bugs under the counter area. We left our room twice and had to have our door re-keyed both times to get back in. And our air conditioner turned off twice during the night and had to be reset back on. While running it seemed to cool the room just fine.

Plussat: Friendly staff , Is it easy access to the shopping and restaurants.

Plussat: Really good breakfast love the pillows and the bed

Miinukset: Everything good i love the hotel

Plussat: The staff was very nice and the breakfast was great,The room was good but only had one chair in the room and no recliner.

Miinukset: We checked in 5:50pm our rooms were on the 2nd.floor the hallway had several mattresses near the elevator which was difficult to pass with the luggage

Plussat: Clean and comfortable

Miinukset: Staff was not family friendly. Did not have patience for young kids.

Plussat: Very convenient location and great breakfast!

Miinukset: Nothing, everything was good.

Plussat: Clean room and comfortable bed. Really enjoyed the pool! Good breakfast and the staff was friendly and helpful.

Miinukset: Banging noises as the elevator moved made us uncomfortable. We remarked to the staff, who immediately contacted the inspection service.

Plussat: Nice rm perfect location

Miinukset: The night admit guy was rude,and we waited at the front desk for you about 30-45 minutes for him .. smoke break or bathroom break???

Plussat: Friendly staff. Great breakfast. Clean room!

Miinukset: bleach odor from indoor pool was STRONG.

Plussat: It was clean easy access

Plussat: Friendly staff, welcoming and courteous. The rooms were clean, the beds were comfortable, and the location was great! Highly recommend.

Miinukset: N/A

Plussat: The check in staff was outstanding. Went above and beyond.

Miinukset: The cleaning staff needs to check things closer. There was a half eaten yogurt left in the refrigerator and a cleaning rag left on the window sill.

Plussat: Great hotel, helpful staff

Miinukset: no

Plussat: I really love how nice the front deck worker was very friendly and nice. He made me feel like we been knowing each other for a while that was the first time we ever saw each other. I will recommend this place to others when I visited I will be back again.

Plussat: Staff was great, very clean rooms. Very good price. Breakfast was great. All around great place.

Miinukset: N/A

Plussat: I liked the staff was very friendly and breakfast was great the beds were super soft slept so good. Ac blew very cold loved our stay. Was orginally only going to stay one day but stayed 2. Will book again.

Miinukset: Everything was great nothing to complain about

Plussat: Clean

Miinukset: Nothing

Plussat: Everything

Miinukset: Food

Miinukset: No place to hang clothes

Plussat: Everything around was great and walking distance

Miinukset: Everything ok just the location was not on the main street with my visited for business

Plussat: The location.

Miinukset: The evening staff lady and one of the breakfast morning ladies.

Plussat: Very hot in room .

Miinukset: A.c. was having a shortage or something . Not cold at all.

Plussat: Spacious room and bathroom. Excellent breakfast.

Miinukset: No.

Plussat: front desk friendly--breakfast was top of line bed was comfy and fairly quiet

Miinukset: couple stains on rug and chair--person upstairs was loud but was quiet at night

Miinukset: The hotel was average but clean comfortable and I found nothing to complain about. It served my needs well.

Plussat: Great bed and pillows. Great breakfast!H

Plussat: The breakfast was decent and the ladies preparing the breakfast were very sweet and thoughtful.

Miinukset: They took away my double queen room and gave me a king only and did not tell me. I walked into a room with one bed for a family of 5. They claimed I did not have a phone number on my reservation and they attempted to call to verify I needed it.

Plussat: Staff was great

Miinukset: Small pillows

Plussat: every thing was great.

Plussat: Clean and new.

Miinukset: It deserves a higher rating.

Plussat: The price!

Miinukset: Bathroom was not clean Breakfast was ok but ended too soon. I m on vacation and do not want to get up early to eat. Staff started putting food away before 9.

Plussat: Good location handy to food outlets. Very helpfull friendly lady at reception.

Miinukset: Air con in room was terribly noisy .

Plussat: Felt safe and great staff. Relaxing loveseat and ottoman in King room, nice to put my feet up after work.

Miinukset: Wish I could have had a better rate for repeat stays.

Plussat: Front desk staff was very helpful/friendly.

Miinukset: No local channels. Only rented room to watch World Series, was not able to watch.

Plussat: Everything

Miinukset: Loved it all. Will most definitely go back when we return to Victoria

Plussat: It was quite

Plussat: Easy reservations

Plussat: Friendly staff and clean rooms.

Miinukset: No

Plussat: Nice place to stay! good breakfast! Convenient location.

Miinukset: The room had a terrible smell and there were roaches crawling on the wall.

Plussat: Everyone was extremely nice and the room was very clean and well stocked.

Plussat: Nice room and staff.

Plussat: The cold A/C

Miinukset: The smell

Plussat: Room was clean

Miinukset: The cable box for the TV was missing. The light was out in the bathroom.

Plussat: Waffle maker shaped of Texas

Miinukset: Room had a moldy smell.

Plussat: A select few of the staff members were amazing, the pool though not in perfect working order was nice, was less than a mile from where I needed to go

Miinukset: The lady at check in was rude unprofessional and very unwelcoming. The room was far from clean and had bed bugs. The light in the pool was hanging out by the wires.

Plussat: Location

Miinukset: Shower was Oddly slippery, the beds were horrible lumpy and noisy.

Plussat: It was close to walmart.

Miinukset: It was in the process of remodel. Unorganized and unclean.

Miinukset: The lady at the front desk was horrible.

Plussat: I reserved my room and when I got there, they charged me two more times which caused me to incur overdraft charges on my debit card and I AM NOT happy. So I was charged $46.28 twice getting one charge reversed and then charged $46.28 again ( no reimburse)

Plussat: Extremely Clean, very comfortable

Plussat: Friendly staff, comfortable beds, great breakfast

Miinukset: Everything was great

Plussat: Good selection. Fresh. It hit the spot.

Plussat: The bed were very Clean and the room smelled nice

Miinukset: The temperature could have been better but fine for the most part

Plussat: Good location

Miinukset: We had no hot water and the hotel staff had no idea how to contact maintenance to repair. Also our beds were halfway made, no new shampoos or soaps during our 3 day stay (had to ask for some). Will not use Baymont again. Terrible.

Plussat: clean

Plussat: Location ok little tough to manage one way streets....

Miinukset: Room needs update ...

Plussat: There was plenty of breakfast. And that I could plug my DVD player into the TV

Miinukset: The staff was not exactly chipper but mabe they had a bad day. And one lady did make fresh chocolate chip cookies. That was a nice treat and a surprise. I have stayed here many times and never had that before.

Plussat: Location

Miinukset: Hotel had a bad odor. Hallway full of dehumidifier

Plussat: The rooms were clean but the chair at the desk looked like it had been chewed on by a T-Rex. I think it was time to recover it or retire it.

Miinukset: I had the room for two nights. The first morning I was in the shower and the cleaning lady was talking to me through the bathroom door asking if I would need service. Requested a late check out the following morning. Cleaning came by twice before 10.

Plussat: Friendly staff. Rooms quite.

Miinukset: Room not ready. Breakfast not up to par. Some amenities missing.

Plussat: Location. Quiet.

Miinukset: Our room didn't have an office chair at the desk/table. There was no smoke/fire detector hooked up. The exercise equipment is on the cheap end.

Plussat: Very clean.

Plussat: Wonderful staff were on hand to help

Miinukset: I had key problems that the staff corrected

Plussat: Friendly staff. Great rooms quiet and clean this is my second time here

Plussat: The bed was very nice

Miinukset: It was very quiet

Plussat: Very clean, smelled good.

Miinukset: Smoke alarm began beeping in middle of the night several small things not working; phone charger, ceiling fan, etc.

Plussat: less traffic

Miinukset: yes, the staff was calling us too early to remind us to checkout during our resting time.

Plussat: Room is comfortable and quiet.

Plussat: clean room bed was comfortable

Miinukset: water pressure in shower not very strong,breakfast was not very good

Plussat: Room was nice size, bed was very comfortable, bathroom was clean. Hotel was nice and quiet; we had agood night's sleep.

Plussat: Good clean room reasonably priced good location for easy commute

Miinukset: I ask for extra pillows and was told that that was not allow. I use extra pillows under my knees to relieve stress on my back, did not sleep much.

Miinukset: The refrigerator was not on and full of mold. I asked for it to be cleaned the first morning as I left, it was still dirty that evening when I returned. I asked again the next morning and again that evening there was a moldy fridge. Management didn't ca

Plussat: Very clean room.

Miinukset: Nothing.

Plussat: The front desk lady was nice

Miinukset: The room was dirty and the bed uncomfortable

Plussat: free internet, free parking, pet-friendly

Plussat: Cleanliness location and staff friendliness

Miinukset: Since they took carpet out in the rooms the noise Factor went way up the people upstairs are very loud with shoes walking on the floors and the air conditioner was very loud did not get a very good night's sleep

Plussat: Cleanliness, staff

Miinukset: 1) No coffee machine in room 2) Apparent "bed bug" bites received

Plussat: Clean rooms great staff

Miinukset: N/A

Miinukset: BEDBUGS!!!!! Poor management sheets were stained...

Plussat: Service

Miinukset: Was all good

Plussat: Everything, great staff and housekeeping

Miinukset: N/A

Plussat: Nothing at all

Miinukset: The room we checked into was infested with roaches. As soon as we turned on the lights they were running all over. The bathroom had them all over the walls and in the shower. It was disgusting

Miinukset: That my resevation was canceled.I was givin an upstair room at 68 years old.

Plussat: Great staff

Miinukset: N/A

Plussat: Clean and comfortable