large and comfortable room, luxury bathroom, great service in every area: from the swimming pool here you get towel, drinks, and magazine, to the courtesy cocktails. Thay will make anything they can to make a pleasure of your stay. Intelligent luxury, great value for money. not easy to park in the area - it's almost compulsory to use the valet service
friendly staff, fast service, when i did not answer the door ring (i did not ask for anything), the service people opened the door, and this happened twice and once at 2AM!!! the door was locked, it was really a shock in such a hotel. why does someone open your room when in locked\privacy mode at 2 am and you have never asked for something?? i really felt unsafe in such a hotel.
Rooms and great balconies Health club closed
Hotel staff addressed us by first and last names. Incredibly friendly and genuine. Restaurant was excellent..intimate and personal attention. The food was amazing as well. Pools relaxing and service prompt.
This hotel is really good one. I liked it very much and I passed good time in it. However, my phone was stolen from my room but the responsible is interested in it. I had left it in the room but when I came back it was not there. This was a serious problem that must be solved.
All greeted with asmile and the will help you any way the can No tea in rooms
cooperation of staff and facilities
The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator Super noisy. Disorganized. Staff not very helpful Somewhat snobby clientele.
Beautiful hotel. The staff was very accommodating Temporary fitness center
Everything Breakfast not icluded in the price.
The location. The views the staff Area 31 bar night Service was not good
The location, the size and quality of the room and bathroom, the courtesy and skill of the staff. We liked it. We'll come back.
Location and pool. Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
Restaurant service has to improve
Very clean, modern, and luxurious.
I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Room was nice and staff were very helpful. What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else. The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me! How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
The staff was very accommodating, outgoing and friendly. Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
Roomy. Clean The hotel nickel and dimes you for everything. No complimentary breakfast. No complimentary fridge. View was of a roof. Horrible view
We loved the blackout shades on the windows which allowed us to sleep in from the late night flight.
Very quite and safe location. Clean room, friendly staff and very convenient restaurant/bar. Very nice not to have to drive to eat dinner $17.00 parking fee No washcloths Very small and half empty shampoo & conditioner bottles
The front dresk service was great! The phone lines sounds awful !
The beds were comfortable and the hotel was clean. However, certain things like our acid reflux meds were missing or either thrown away, which was very odd. Also, when we were getting ready to leave around 8 AM the maid services were already barging in to clean the room, which kind of caught us off guard.
My stay Not long enough stay
Spacious room, good pool and public areas, a place to slow down and relax. Close to highway and downtown (must have car). Hotel will rip you. They leave some water bottles on the room and charge almost 4$ for each, problem is that I found the Price on a tag with some green sayings on the las day and a lot of bottles later. Charge 54$ for a 1 minute int. Call? Cmon! The price for the room itself is good but I felt stolen.
Clean comfortable beds, Great views, nice bathroom Was missing small items from room after first night room attendants cleaned room. Last morning before checkout staff barged into room. The hotel and facilities were great but houskeeping staff could be better.
The hotel was convenient for the airport and the room and beds were very comfortable. The late evening snack we had was very nice but expensive for what it was. The breakfast was also expensive.
While the hotel is older it was built right and they have done a fantastic job maintaining it. The rooms were so clean and comfortable, it was an absolute pleasure. As it is close to a large international airport, you may at times find yourself bumping into people that aren't used to our culture, like politely standing in line, or not blocking the main entrance with your entire group and all their luggage.
The walk around the jogging track was immense and coupled with the water feature of the Blue Lagoon made our holiday all the better. The grounds of the hotel I found very private. No complaints
Location, Location, Location! Really close to all the malls!
Desk staff particularly friendly and helpful.
I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return. Tub & size of the room
Great pool area It would been nice if breakfast was included
The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful. Would have liked to see some more shopping boutiques
All the employees were really attentive and helpful The wireless internet not being free was ber inconveniencing.
I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel. There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Our Front Desk Agent Jason was super friendly and very helpful when looking for places to eat. Even though we were staying for one night, he treated us like we were regulars. Valet boys were very kind from beginning to end. -There were stains on the bed sheets. -The sheets were torn. -The bar inside the shower, is falling apart. I tapped it while in the shower and it came out. -Outside on the balcony, the walls were disgustingly black. they need to be pressured washed.
Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
The breakfast is good!! The parking is expensive!!
Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony! Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
Staff was friendly and helpful
clean very friendly convenient great view pay to park pay for internet
the water in our shower where not hot .. it was late and we stayed only one night to we didnt say any thing ..
getting old.... hope it´s renewed in the future
I was pleased with the amenities and cleanliness. The location was also a major plus. Parking was not included in the service offering neither wqs internet.
I got a very good deal for how nice the hotel was. the food was good. the bed was super comfortable. very close by to everything. tv kept messing up
It was overall a fantastic hotel, would stay again The construction
Close to the bus stop & mover Beautiful scenery Far from the beach
Staff were friendly. You must take two hotels to get down from your room to the motor court if you take your car out of valet or take three elevators if you self parked...?
Location, room, view was great! Expensive parking fee
everything was perfect none
Room was clean and bed was comfortable. 1) Status was not recognized. Although we booked thru agent, other brands still recognize it. They are even stingy on the complementary bottles of water.. which is funny. I will not give Hilton into priority consideration in the future. 2) Some residents were definitely smoking pot inside the room. 3) We had 4 people checking in and were only given 3 towels.... which is very much ridiculous. 4) The bed was not set up in a tidy manner, and the trash can and empty bottles were not removed after the room cleaning.. that was a very bad experience.
Ambiance was good. Staff was courteous. Breakfast was excellent. No clear direction in the parking garage. No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker? We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!
Loved the location of hotel. Was able to walk to diffent places without having to drive. Staff was very friendly and helpul. Greeted you with a smile at all times. Room was clean and really nice view. This was my first time visiting Miami and I didn't like the fact that the hotel doesn't offer free parking like in other places I've stayed at. Seems this is everywhere in Miami. The phone in the room didn't work and was not even connected. I tried to connect it to the wall outlet, but there was no dial tone.
Nothing. Smells bad and the rooms are not clean as expected Smelly lobby, rude front desk dirty rooms
I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost
Proximity to bayfront park and American Airlines Arena while costing significantly less than competitors. If you don't mind walking 6 minutes and want to save $100, this may be for you. The feel of the hotel is a bit old. Old school card scanners on doors, carpet a bit dated, but still clean. Under an airport route, but what hotel downtown isn't? Lower floors will hear traffic.
Suit was really nice and not expensive
Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing. The paid parking is a bit of a pain in the neck
Location Bathroom was not maintained. Tub was plugged and shower needs to be replaced.
Not much Pool next to very busy highway
Nice hotel Mold in bathroom and do not validate parking
it was convenient to the Whole Foods and the bed was comfortable. decor was dated and drab air conditioner was not reliable noisy noisy noisy at the pool you can smell grease and smog
Huoneiden varustus ja puhtaus ylellistä, tosin "olohuone" on yöllä erittäin kylmä, mikäli sekin on yöpymiskäytössä, kuten meidän seurueessa oli. Huoneeseen sopii useampi yöpyjä, toisin kuin useissa hotelleissa ja yhteisasuminen laskee kustannuksia hinta-laatu-suhteeltaan jopa edulliselle tasolle. Autolla hotelli helppo löytää, kun seuraa vain lentokentän kylttejä. Herkkäunisille lentokentän melu, uima-altailla kaupungin melu ja yöllä huono äänieristys voivat haitata.
Olimme hotelliissa noin 12 tuntia, joista nukuimme 7 tuntia. Erinomainen sijainti, 5 minuuttia lentokentältä, Taksimaksu alle 10 taalaa. Aamupala-buffet soisovasta pöydästä, erinomainen! Huoneet liiankin isoja. Ainakin silloin, kun tarve on vain yön yli nukkuminen. Autonvuokraamot kaikki 5 minuutin taksimatkan päässä. Pysäköinti maksaa, saisi olla ilmainen.
Hotellin sijainti aivan erinomainen ajatellen yöpymistä lentokentän läheisyydessä. Huoneet erittäin tilavia ja plussaa oli hintaan sisältyvä buffet aamiainen, mikä on harvinaista USAssa. Kaunis ja viihtyisä hotelli. Vastaanoton henkilökunta ei ollut mitenkään ystävällinen saapuessamme hotelliin.Lentomme oli sen verran myöhässä,ettemme ehtineet hotelliin varatun tulopäivän puolella ja siitä saimme asiatonta kommenttia vastaanotossa. Yritimme kyllä selittää asian heille ja olimme laittaneet heille s.postia ja yrittäneet soittaa heille myöhästymisestä,mutta ei mitään hyötyä. Luulisi että lentokenttähotellin henkilökunta on tietoinen ja tottunut, että lennot eivät ole aina ajallaan....
The staff was pleasant and helpful. The room was not what I booked but it was just an overnight stay so I didn't make a fuss. The bathtub paint was chipped and it was so cold. The air never got warm so I just took it off and layered up. Breakfast was really expensive.
price and location Bathroom and shower was in bad shape. tile and grout was black and the shower on /off lever was broken and very hard to use . But worse was the black mold in the white tiles and grout. Just a little spraying of clorix would have done the job
Bar, bedroom Parking
Nothing Front desk rude and not interested in help
Clean rooms and modern feel Not much parking. Valet is not free and over priced. Right across the street from airport so expect some noise. Not much but some.
Rooms were comfortable, clean, and we had a nice view of the golf course. The airport shuttle and location made this a perfect start to our vacation.
The staff is very helpful and professional... Excellent service... The dining room could be a little bit more cleaner...
I liked the price I didn't like the fact that I was charged to park my vehicle. The bathroom had hair in it that was not mine and when I called the first desk she said she would have someone come clean it and no one came.
Light bulbs burned out or missing Shower faucet parts falling off Restaurant service slow and a/c wasn't working Room a/c was loud and temp could not be adjusted Close proximity to MIA was convenient
Could not get room service. No free internet No wake up call
The view was wonderful. The bed was extremely comfortable. The employees were helpful and the shuttle service was really useful. The shower was not very big and there was no hook or rod to hang up my used towel.
Close to the airport with readily available shuttle service. Nice views of adjacent gold course.
Shuttlebussia piti oodottaa lentoasemalla kauan, odotimme 45 minuuttia, lopuksi soitimme hotelliin. Lahtiessa ei ongelmia.
Hotelli oli hyvällä paikalla lähellä lentokenttää ja sihen oli toimiva kuljetus. Huoneet kauniit ja yleiset tilat näyttävät. Aamiaisen sisältymisestä huonehintaan ei hotellissa ollut ensin varmuutta.
Siisti hotelli lähellä lentokenttää, palvelu ok, huoneet rempattu paitsi kylppäri. Aamiainen 10 USD. Lentomelu on kovaa, jos äänille herkkä. Minua ei häirinnyt. Kylpyamme/suihku kaipaisi ehkä uusimista. Lähellä ei ole mitään, sopii hyvin yhden yön yöpymiseen.
Myöhäinen iltapala järjestyi ravintolan keittiöstä, vaikka se oli jo suljettu. Ilmainen kuljetus satamaan järjestyi loppujen lopuksi ruuhkasta huolimatta. Aamupalan hinta oli kohtuullinen. Huoneet kaipaavat jo uusimista. Lentokentän läheisyys (laskeutuvat koneet) saattaa häiritä herkkäunisimpia, kuten myös ilmastointilaitteen äänekäs hurina. Shuttlebussin tulo lentokentällä tuntui kestävän pitkään.
Nopea ja vaivaton sisäänkirjautuminen. Huone siivottiin nopeasti ja häiriöttä. Ei turvasäiliötä. Ikkuna olemattoman pieni ja niin likainen ja maalin roiskeessa jotta ei näe kunnolla ulos. Huone erittäin pimeä. Ilmastointi niin äänekäs että ei voi pitää päällä yöllä. Sängyt epämukavia.
sijainti risteilylle lähdettäessä
Sijainti huone jossa olimme niin pitäisi pikimmiten remontoida huoneen kunto oli hyvä jos kohtuullinen.
Hotellivaraustamme ei ikinä löytynyt hotellista, mutta hotellissa oli vapaata ja saimme huoneet..
huone oli ahdas mutta hiljainen ja rauhallinen. Jääkylmät lattialaatat!
Todella kätevä sijainniltaan, pääsi suoraa koneesta sänkyyn ja aamulla seuraavaan koneeseen. Huoneet hyvin vaatimattomat mutta siistit.
Erinomainen sijainti aivan terminaalissa. Huone oli hyvä eikä lentokoneiden äänistä ollut häiriötä.
Lähellä autovuokraamoa, sieltä oli helppo siirtyä autolle. Oli vähän vaikea löytää kun ei näkynyt mitään viitoituksia
Front Desk staff made great accommodation for my early arrival and made quite sure I was well taken care of. Restuarant breakfast of Corned Beef Hash & Eggs was spectacular.
The hotel was very luxurious, mable lobbies, marble bathrooms. Beautiful views of Miami bay. One could have lived in the bathoon it was so big and plush. The room service menu was expensive, however we were not too surprised at this as the hotel was definately upmarket & luxurious
Amazing staff, great dinning
Professional and courteous staff, wonderful bedlinens, large well- equipped bathrooms, extremely quiet hotel. Outside a large, nicely warm pool. Remember this is not a beach hotel, you are among the skyscraper financial buildings on Brickell Av but the service is outstanding as are the views and there are plenty of good restaurants/cafes in the area.
The service at four seasons is exceptional in every area. An amazing experience. Everything was perfect
Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
sijainti siistimpää, siistimpää sekä huoneistojen peruskunnostusta.
Hotelli oli lähellä julkisten kulkuneuvojen pysäkkejä.
Hyvä sijainti. Meluisat huoneet. Uima-allas osasto kauheassa kunnossa.
Sijainti oli todella hyvä ja huone peruskuntoinen. Aamupala oli positiivinen yllätys. Ei ollut.
Sijainti ok! Suihku ei toiminut
You get what you expect from a business hotel near the airport
Excelent hotel, nice room: clean, friendly front desk, free parking and web, many good details. A little far form the beach: you can rent a car right there: ask the front desk.
The facilities are clean, the staff very friendly, the room was comfortable. Excellent location.
Buena ubicación en Miami.
Please write at least 15 words the staff was very helpful and pleasant. I will definitely stay again. No
Muy confortable y bien ubicado.
Es un hotel muy nuevo con personal muy amable y super limpio, realmente lo recomiendo Es mi tercera vez que me hospedo en el hotel y creo que ha sido una muy buena estancia, todo me ha gustado, realmente lo recomiendo
Pretty clean room. King room was a nice size. Liked the fridge and microwave. Horrible views and could be a bit cleaner..wanted better pillows.
Excellent location for a short stay. I was doing a short stop for my trip and this hotel seemed excellent. It didn't disappoint. Bathroom was a bit old. Other than that the room was OK. Lift was old too and about to break.
too far from Airport, would next time stay closer
Very helpful and friendly personnel
Location. The person at the reception desk during my check in was not friendly nor courteous. I wish I had gotton his name. Even pointed at the wrong direction after check in. Steering me toward the restaurant area instead of the elevators. The room was in a very strange state: all the drawers were open, seat cushens raised, waste basket placed on the chair. I did not understand at all.
very good nice room all in no
Close to the airport and cruise ports. Courtsey transportation to/from airport and cheap transportation to the cruise port.
The hotel was a nice, airport location type hotel with reasonable breakfast included. Staff was friendly and helpful
Staff was very helpful. To go breakfast bags were nice, since we had to leave before the hot breakfast service started. The room was comfortable and nice sized. The deal on leaving your car parked while on your trip was great. Shuttle was reliable, location is close to airport, without being too close. Starbucks, Walgreens and Publix are across the street - very handy. The hot tub wasn't hot! Construction noise was unexpected on a Sunday.
Free transit shuttle to airport with friendly staff
very close to airport. Clean comfortable for a quick stayover the breakfast was not great
Very close to the airport and the cruise terminal. The eleator is a bit tricky especially if the room key card wasn't ptogrammed correctly.
Conveniently close to the airport. Room not perfectly clean, noisy air conditioning that you can't switch off at night.
They make me feel like a queen It's not on the beach.
Ubicacion y precio relacion a calidad razonable TV (no funcionaba la de mi habitacion)
Very nice rooms, you feel very welcome. Transfer from the airport every 20 minutes and very friendly. Breakfast room is too small
cofee break, hotel staff is good.
Everything! The staff was excellent and accommodating when necessary...excellent place for business travelers and to relax. Not applicable.
The staff was being really helpful. They charge for parking, despite the location wasn't any close to downtown.
The bedroom N/A
Loved the hospitality and the luxury N/a
It is very well located. Room service closed at midnight and in the room there is not minibar available
Great location, clean rooms, friendly staff. Overpriced
Very clean, the employees very nice The breakfast was terrible and expensive, no hotcakes available on saturday
The location was very convenient for my business trip and has easy access to/from 836. It has great facilities like the gym and restaurants in the lobby. I also liked the daily rate for self parking is only $7 a day, most hotels I've stayed at charge $20-30/day. Aging structure, old and small elevators, dirty carpets, slow flushing toilets, cheap bedroom furniture. It's clear that this building (which used to be a Radisson in the 90's) needs a deeper renovation, including the unappealing brown-glass facade. All of that said, for less than $150 a night I think these things can be overlooked at.
Nice stay. No complaints! I think English should be the number one language in the USA. Most of your employees I dealt with obviously spoke English only as a seond language.
We got a room with broken heater, very bad experience.
There was a room on my food that was smoking marijuana and it filled the whole floor with the offensive smell . In addition , the hotel staff was not very responsive or accommodating to house guest when told about the situation