Miami hotellia

Plussat: Great location

Miinukset: We were promised roll away bed, but did not get one since they put us in a small room. Also, shower drain had hairball.

Plussat: - beautiful swimming pool and attentive staff. - good location -

Miinukset: - room service had to wake me up in the middle of the night to ask me for letting the food in which I did not order. - although the hotel was clean and tidy, but it felt ‘older’ than other Four seasons hotel that I visited before. - despite room service adding 20% of the bill as a service charge, the also add another flat charge as ‘delivery charge’!

Plussat: Everything was fine

Plussat: the place was great and the bed was comfy.

Plussat: Beautiful pool, rooms and lobby etc.

Miinukset: Service at the pool bar was very very slow... Food was burnt, not very tasty and overpriced too!

Plussat: Rooms

Miinukset: On the evening table of one of the best hotels in the world, I had the experience of one big and disgusting insect taht you could see in any dirty environment. The management of the restaurant as well as the hotel management were not ready how to meet the problem properly :(((

Plussat: Close to a poppin part of Miami. Lots of amenities like free access to the equinox gym and complimentary cabanas

Miinukset: Everything was great

Plussat: The pool was very nice and the room was comfortable. Room service food was great.

Miinukset: Service levels of the pool deck staff - they weren't happy and gave a bare minimal service.

Miinukset: Housekeeping came at 9pm to change towels/ open bed: a bit late

Plussat: The burgers but fries seemed to be bottom bits, but still good.

Miinukset: The tacos were a bit small, the fish basket a little Salty.

Plussat: I have stayed in many Four Seasons: Bali, Istanbul, Maldives (3 times), Dubai, Serengueti, Nevis, and the Miami staff was not friendly.

Miinukset: It was ZERO services. Starting from the front desk, bell boys, restaurant staff.

Plussat: the staff was very gentle

Miinukset: the bed was too soft

Plussat: Great location for the night before boarding our cruise. The cab from the airport was $35 and having flown all the way from Brisbane, Australia we didn’t venture outside the hotel. Thanks to all the friendly staff!

Miinukset: The internal bathroom needs a night light and the bed corners are a hazard for ones toes(!), but otherwise a good hotel that’s run well.

Plussat: Love the view from our room# the pool view and the beach set up

Miinukset: Out side view with all the palms...perfect for intigram picture..

Miinukset: Exelent servise, location, ambien

Plussat: Great customer care. You really felt like home. Great housekeeping and valet service, caring staff.. You mostly don't even need to contact hotel staff, they already think things for you and help you before you even ask.

Miinukset: No parking except valet parking, which costs a little more. But this is not a downside actually. Valet service is great so it completes the hotel experience.

Plussat: Wonderful location and beautiful hotel!

Plussat: The room .. and pool

Miinukset: Parkin price

Plussat: breakfast was filling. The staff customer service was outstanding.

Miinukset: bed pillows were too soft and there were some technical issues with the television

Plussat: Absolutely love this hotel. Super rooms. Large and comfortable with a balcony. Half the price of a hotel room on South Beach and much quieter but a 10 minute taxi ride away if you fancy. Super friendly staff. Lovely pool. We will be back.

Plussat: She decide to come down to Miami and normally stay on south beach, this is an excellent location to let us see down town. Beautiful

Plussat: The way we have been treated

Miinukset: No seats outside our balcony

Plussat: The location

Miinukset: The staff are very unhelpful

Plussat: The room service breakfast was excellent.

Miinukset: The Peruvian restaurant was good but not outstanding.

Plussat: Very nice staff

Miinukset: Nothing

Plussat: The service was excellent, very professional and attentive. The breakfast is very nice. The room was very spacious and impeccably clean.

Miinukset: The location is a little removed, but we were close to the subway which was convenient.

Plussat: Location

Miinukset: Hard beds

Plussat: The breakfast and the location.

Plussat: Eventhough it is located in brickel it is 10 min from downtown due to the free train located 100m from the hotel. More than that the brickel area is very beaudifull with a lot of restuarant nearbye.

Plussat: monipuolinen aamiainen leikkeleineen.

Plussat: Great location, breakfast buffet was good with lots of choices. Suite was spacious with views of the bay. The sofa bed was surprisingly plush and comfy. Supermarkets and restaurants were within 5 minutes walking distance. Extra perks for being a Hilton Honors member

Plussat: Good size room and bathroom, guest laundry

Miinukset: All good ,maybe more options on transport and things to do around town and a city map ?

Plussat: Clean, comfortable and perfectly located! Breakfast buffet is incredible!

Plussat: Pool was open 24 hours, room was decent size, very good position

Plussat: the staff was very helpful. The location was so perfect . The train station was with a walking distance and breakfast was delicious. I will definitely come back again.

Miinukset: The only thing I did not like was that I had to pay $28.00 overnight to park . No free parking for guest

Miinukset: Everything especially the free snack

Plussat: Great location, amazing facilities, beautiful rooms. A perfect staying experience.

Miinukset: Breakfast not very big

Plussat: Nothing

Miinukset: Staff told lies

Plussat: The audio video, automation and other technology.

Miinukset: Number of available staff was lacking. There was no turn down service.

Miinukset: Didn’t like the breakfast Elevators to the last floor was a bit slow

Plussat: Clean, modern property in downtown Miami in a central location. Games room.

Miinukset: Swimming pool is uninviting and mostly in the shade. Wifi is expensive. Wifi is €22 per day or €25 per day per room to include access to the games room.

Plussat: It was great. I would stay there again.

Plussat: Good food comfy room

Miinukset: I think the price could be better

Plussat: We had a great experience at the Beaux Arts. The room, staff, pool, and other facilities were excellent. We paid a little extra for a room with a view and it was well worth it. The hotel has hip/modern ambiance, but they were very nice to our toddler.

Miinukset: No, everything was great. Definitely accept the room orientation when you check in though (we initially declined). The room is loaded with high-end electronics that are easy to use after a brief overview.

Plussat: The room was my favorite part of the hotel. It definitely makes you feel like you are a celebrity. I love the staff as well, very nice and wonderful customer service.

Miinukset: Nothing at all

Plussat: The room itself was great, the amenities, the comfort of the furniture and bed as well as the bathroom was impeccable! Although, city view faced another building, standing at the window allowed you to catch a decent enough outlook.

Miinukset: My only negative comment is that in-room dining was delayed over an hour and I had to cancel my order. Although I understand it was Mother's Day weekend, I feel they could have been adequately prepared.

Plussat: Room is very nice . location is good , with a nice restaurant ZUMA just cross the street. Linda at the reception is very nice and suggest a good parking place to visit the beach.

Miinukset: swimming pool is too small and outdoor which is very hot during the day.

Plussat: Nice open front window that looks out side off a high floor. Room save is nice and big your laptop can fit into it. Room serves is fast and food is very good. Tablet with all the info you need off the hotel.

Miinukset: See view was of the Haber and there is buildings to the left and a bit low and people can see in to your room. Mini bar is not so nice in the sens that you can not see if the water is still or sparkling. If you remove the bottle to see you are charge by the mini bar. No shampoo or conditioner in the bathroom.

Miinukset: The pool area close at 8 & wasn’t allowed to play music

Miinukset: Great Hotel, great Location very clean and pretty

Plussat: It was alright

Plussat: Space for little one to run around in room and have her own space. The washer and dryer ! Amazing The pool was fabulous too

Miinukset: Valet was a little slow, but that’s probably due to all the one way streets surrounding property

Plussat: The hôtel is beautiful, room is beautiful, location is perfect.

Miinukset: The double beds were actually smaller than twin size so it was difficult to sleep 2 people in it!

Plussat: Excellent services, mainly at the pool, very friendly staff, room is very clean and modern, view is amazing (the view is beautiful from those rooms which overlooking the ocean)

Miinukset: skybar was under my expectations thanks to hell-hole, and nothing special (discount, preference for guest of hotel)

Plussat: The gym was amazing

Miinukset: The food at the hotel was not good at all. Waste of money

Plussat: The location and the facility available in the room was excellent

Miinukset: The cleaning was not on the hotel level

Plussat: Moderni, uusi hotelli hyvällä paikalla. Erittäin ystävällinen ja auttavainen henkilökunta. Ehdottomasti majoittuisin uudelleen.

Plussat: The breakfast buffet was scaled back since a previous visit, less choice.

Miinukset: not charging $10 dollars a package, I understand the need for a charge. I feel $10/package is too much. I use this facility as it is more secure than sending to the country I reside in. this trip added on $100 dollars to my overall stay. not a highlight, and will be a determining factor on future bookings. I have been to hotels were this is a complementary service.

Plussat: Great location, amazing facilities, mind blowing restaurants!

Plussat: The hotel is very central and is located in brickell city center. We got a 2 bedroom residence and it was gorgeous. The food from room service was delicious.

Miinukset: The customer services from the staff was 50/50. Some staff were very warm and helpful and other staff answer the phone “hello yeh”. There was an issue with the auto lights in the room and engineering was called several times. We were traveling with a 2 year old so the lights turning on and off after 10pm weren’t ideal. When it was brought to the front desks attention the next morning no apologies were made and I was given the impression they didn’t care.

Plussat: breakfast is good, but not everyday the same. Should have more options for long stay. Far from fresh market, not easy to get grocery.

Miinukset: Room is clean , air condition temperature is good.

Plussat: Everything

Miinukset: Bar AND restaurat closing because a system failure.

Plussat: Hotel is New, well kept and very clean! Proximity to Dolphin mall is great for shoppers and very good for those with business in Doral area.

Plussat: Although I didn't stay long, I appreciated how close it was to the Mall across the street and to the location of the reason for my trip. The room was very comfortable and the staff was helpful and welcoming.

Plussat: Free breakfast and can walk to dolphin mall in 5 minutes

Miinukset: Nothing else around except for dolphin mall, no free airport shuttle Not all cable stations on tv... no TLC so I couldn't watch 90 day fiance..lol.

Plussat: Great location

Plussat: Definitely booked because of the location.

Plussat: The location was excellent for our trip and breakfast for the days spent was fantastic! We have no complaints.

Miinukset: There is nothing that we did not like about our stay at this hotel. It was absolutely amazing....

Plussat: Location was good for the purpose of our stay. The breakfast was included in the price and the variety was very good. The uber availabilty for that location was good.

Miinukset: Noon

Plussat: ostoskeskus ihan lähellä ja kiva allas alue

Plussat: Everything was great! We choose to pay for breakfast and it totally worth it! Great service and super confort bed. Definitly will come back.

Plussat: Rauhallinen

Plussat: Everything

Miinukset: Not Applicable

Plussat: I liked the hotel a lot and I recommend them, super clean the big rooms and the attention of the excellent staff I give them a 100

Miinukset: I liked the hotel a lot and I recommend them, super clean the big rooms and the attention of the excellent staff I give them a 100

Miinukset: Breakfast awesome

Plussat: Everything

Miinukset: N/A

Plussat: Cleanliness of the rooms and facilities.

Miinukset: I did not like being given a wheelchair accessible room (we did not request this nor did we need wheelchair facilities). I asked to be relocated and was relocated to room 200 where the AC was noisy (we had to switch it off in order to sleep at nights.)

Plussat: Location

Miinukset: Elevator out of service and not very friendly atmosphere

Plussat: Free parking, WiFi and breakfast Clean Great breakfast

Miinukset: More lights (ceiling lights be nice)

Plussat: The room was great!

Miinukset: Just one elevator working

Plussat: GOOD BREAKFAST, NICE PEOPLE. FOOD WAS OK, FRUITS, CEREAL AND OTHER. IT WAS GOOD. BREAKFAST HOURS WERE ENOUGH AND HAD SOME EXTRA MINUTES OF TOLERANCE.

Miinukset: NEED A BETTER SPACE FOR BREAFAST

Miinukset: My room was somewhat too dark. I wish we had more lighting in it.

Plussat: I loved how friendly and accommodating this hotel was. My husband and I had stayed at another hotel the previous night and had a horrible time there. This hotel made up for the rest of our trip! Room is very spacious and clean! Also the breakfast is a major plus! Delicious and the staff stays on top on making sure nothing runs out! I will stay at this hotel again sometime.

Miinukset: There was no balcony, but they never said there was going to be I just wish there was. Parking was difficult, only because the hotel was sold out.

Plussat: The hospitality and location. Breakfast are free.

Plussat: The location was great for us as we like to sleep and south beach doesn’t shut down. The food at the lobby restaurant was great, they even brought up orders to the pool! They were in the process of renovating and gave us an upgrade to a bigger suite when we arrived.

Plussat: Love everything about this place. I’ve stayed here about five times at different times of the year and the service is always consistently amazing. By far my favorite place to stay in whenever I visit Miami/Brickell.

Plussat: The bed was very comfortable, we liked the design of the room.

Plussat: The housekeeper was amazing

Miinukset: Bartender not experienced and small to go drinks

Plussat: The staff couldn’t of been more friendly. The accommodation was fantastic, high end quality and all the facilities you could need. Full kitchen etc The Apartment was faultless, clean and crisp and very modern perfect for our family.

Miinukset: There was nothing to dislike, it was fantastic.

Plussat: Everything

Miinukset: Nothing

Plussat: The staff was friendly, the rooms were great and they were clean. But finding the place was alittle difficult because the name of the place goes by initials not by their name.

Plussat: Saimme viihtyisän kahden makuuhuoneen huoneiston neljän hengen seurueellemme. Huoneisto oli oikein siisti ja näkymät parvekkeelta olivat huikeat. Henkilökunta oli ystävällistä ja avuliasta. Laukut kannettiin huoneeseen ja hotellissa oli hyvin toimiva valet-parkki. Olimme vain yhden yön emmekä käyttäneet allasaluetta mutta se vaikutti viihtyisältä. Lähistöltä löytyy kävelymatkan päästä ravintoloita, mikä sopi meille hyvin. Aamiaisen teimme huoneessa. Menisin uudestaan.

Plussat: We had a great time, felt very comfortable, the concierge, Nick was very friendly and made us feel appreciated. We also liked the location and the neighborhood. I would definitely recommend the hotel to friends and family

Plussat: We were upgraded to a larger apartment on arrival which was clean spacious and comfortable. The gym was good and the pool was a nice size. The staff were very friendly and helpful. Overall we really enjoyed our stay.

Miinukset: It was a little far out from the touristy spots we wanted to visit.

Plussat: Everything

Plussat: Excellent service very good location wonderful view

Miinukset: Restaurant need improvement

Plussat: Great location

Miinukset: Not my style as far as room décor. A bit dated for my taste.

Plussat: I absolutely love the staff. My room was clean and service daily as I expected. I am overly impressed with the staff at the hotel restaurant. I was cold in the restaurant. The host got us warm blankets. It made our night. I was able to eat and drink in a fine dining restaurant, with a warm blanket from housekeeping. This was a FIRST in my life. Our service was amazing. Nice young man.

Miinukset: It didn’t dislike anything

Plussat: Centrally located and pool was long and beautiful

Miinukset: Parking to expensive

Miinukset: Staff was so bad. Not what I would expect from the W. The worst W I stayed at and I don’t recommend it to anyone, specially if you are used to high quality service.

Plussat: We upgraded to a corner suite. Double aspect. Really spacious and with a large bathroom. Pool area is good. Three pools and double loungers overlooking the bay/Brickell Key. Great location away from the hustle and bustle of South Beach but 10 minutes in a taxi if you need a South Beach fix. Super friendly staff. Excellent hotel. Looking forward to returning.

Plussat: Lovely hotel, great staff who go above and beyond!

Miinukset: Dirty towels and pillow cases was not changed.

Plussat: friendly staff, nice room, good location

Miinukset: to get to the spa (and/or the workout room), you need to walk down a flight of stairs, walk thru an entire level of a parking garage which is super creepy and doesn't set a great mood...also, roof top (50th floor) pool was closed the entire time

Plussat: The pool.

Plussat: I was charged 3 times at this hotel . They said it’s an it error . Up till today . They haven’t refund the other two charges they claimed to be an error. I’ve reported to them and to booking.com .my bank sent information in this regard.nothing have been done .poor customer service.unproffesional behavior. Why charge my card for 3 transactions against 1 night only ? Very suspicious.

Miinukset: Like I explained above . I have never experienced such transactions before. What if I wasn’t getting alert ? Will they admit that they charged me 3 times ? And when I raised the issue. What have they done till now ? To rectify? Nothing. It’s shameful.

Miinukset: Room was extremely dirty. Massive red stains on the carpet. Decor is outdated and repulsive.

Plussat: The food was lovely in the restaurant for dinner. The room was also very comfortable and clean. The staff were extremely lovely in all parts of the hotel even just in passing!

Miinukset: The breakfast was pretty awful for a 5 star hotel. Although the dinner was lovely the wine selection wasn’t very broad and the air con was beyond cold. Wow! As this was booked for a birthday, the offering was pretty poor. It would have been nice to have been offered a better view or maybe a glass of champagne, just to make us returning customers. Regarding the room, the products were pretty poor and the balcony space not very luxury. Pretty dull. To summarise, great staff, great food overall, decent room, however not worth the price.

Plussat: The pool area is fantastic and rooms were very spacious

Miinukset: Rooftop bar was closed for renovations, but that happens

Plussat: Tamanho do quarto.

Miinukset: I was in the hotel and paid the stay in cash, but the bill was charged to the credit card. How can I have the payment returned, preferably on the card?

Plussat: the stay was great and we will be back ...

Plussat: The bed was comfy room clean check in and check out was very quick staff was nice j

Plussat: Everything was great. Very clean and all facilities as the description was very nice.

Plussat: The staff was great, having supported every time we needed the room was clean, beautiful, quiet and with a nice view. Certainly we will return.

Miinukset: The parking for guests is quiet expensive so we decided to let the car in another parking lot, however it would be nicer to have a special price for clients.

Plussat: Close the airport, clean, comfortable beds

Miinukset: We were on leave 2 in between 4 storage / service doors so were kept awake all night to doors banging and staff talking.

Plussat: Look and feel of the hotel

Miinukset: No concierge to help with my bags.

Plussat: I like the contemporary design of the Aloft chain. Beds are very comfortable, rooms have good space. Staff was friendly and helpful. Free parking is nice.

Miinukset: No.

Plussat: Very good people in Lobby

Plussat: Everything

Miinukset: The new style were the ceiling shows the building structure. Only thing that I found that wasn’t to MY liking.

Plussat: It was clean and close to restaurants.

Miinukset: It was very dark in the room. There were no overhead or reading lights. It was farther than expected from the airport.

Plussat: Everything was excellent really enjoy my stay will be back again

Plussat: The staff was great, the hotel was full and all ran smooth we stayed 5 days and the room was cleaned well every day and breakfast was great. The front desk was very helpful w my packages from Amazon. Loved our stay, will definitely be back.

Plussat: Staff was amazing! Check in/out process was quick and painless. Food choices for breakfast was creative.

Miinukset: Limited breakfast options as not typical items were not available.

Plussat: The room was beautiful and spacious. The bed was comfortable. Excellent shower. Breakfast was delicious. We like the fact that they had a restaurant attached to the hotel. It was a little pricey but the food was excellent!

Miinukset: No.

Miinukset: The stay was pretty good but I weighted at the airport for a hour and a half before anyone came l was angry because after leaving home at 6 am and getting there at 8 PM to stay at the airport for a hour and a half is unacceptable plus it took 25 minutes to get there which I thought the hotel was closer to the airport but the hotel was nice.

Plussat: Everything was good

Miinukset: Nothing

Plussat: Good location, close to the dolphin mall

Miinukset: Spacious, clean, modern room. The bed is so comfortable.

Miinukset: 40 mins to the beach because of traffic

Plussat: Front desk crew was the best!

Plussat: Upscale, nice atmosphere and setting. The lobby was very resourceful and attractive. The staff at check in were confusing and misinformed. Seemed to be trainees? Room was cozy but no stove cork-bottle opener.

Miinukset: I was not happy about being contacted about our pickup truck and trailer combination, after we told staff at check in about it. We were later asked to remove it or separate it as we took up 3 parking spaces. There was a class A bus right behind us?

Plussat: Fantastic hotel. Clean, spacious rooms, great breakfast with emphasis on heath. Would love to recommend this hotel to many

Plussat: How clean it was very good on that.

Miinukset: Nothing really, it was ok.

Plussat: Good breakfast , excelent swimming pool, Nice staff. I was very satisfied with this hotel. Close to the airport & dolphoin mall

Miinukset: Extra charge for late checkout.

Plussat: All good except parking

Miinukset: Parking expensive

Plussat: The staff was great, beautiful view, very good bed, the staff was excellent.

Miinukset: Plastic forks and paper plates at breakfast, no parking without valet ( $25 per day ).

Plussat: The location was very convenient to the Shoppes at Midtown, and the beach. Miss Christina checked me in and she was an absolute Gem! She was extremely friendly and helpful, I just wanted a quick bite for dinner, something close by within walking distance, and she recommended LaLaTina, literally around the corner. I was not disappointed in the food or the service. My company has give-away gifts, and I gave her a pair of sunglasses. The hug I received as a thank you was worth it. Please give her kudos from me. The breakfast was delicious with lots of choices, including tropical breakfast smoothies! The room was clean and cozy, with awesome water pressure in the shower. I have never been disappointed by an Hampton Inn & Suites yet, and will continue to use them when I can.

Plussat: Beautiful view to Miami

Plussat: Perfect Hotel very clean very friendly staff good location I am recommend everyone.

Miinukset: Just one think to know if you go there with your car you must pay daily $25 for car park they have 24 hours valet parking service. they are really nice but for guest parking must be free this is my opinion.

Plussat: I loved the staff, the hotel was clean, and location was close to everything

Miinukset: I loved everything about this hotel except that I had to pay for parking.

Plussat: Aamupala oli positiivinen yllätys - kuntosali Ok ja kiva kun se oli . Mukavaa Ulkotilaa ei voitu hyödyntää, koska oli niin kylmä ulkona

Miinukset: Iso perhepuolella 5henkilöä - Varavuode oli surkea - ei edes peittoa ja ilmastointikone piti hirveetä meteliä

Plussat: The staff was very friendly and helpful

Plussat: Very clean and well priced

Plussat: Clean, near shopping and cruise port, great customer service

Plussat: Comfortable, great location.

Miinukset: Far too much single use plastic everywhere. What’s wrong with real cutlery and plates?

Plussat: Everything except the pool area the staff was super friendly and nice

Miinukset: The pool area

Plussat: Room was clean.

Miinukset: We were given a room with elderly accessible bathroom that we didnt liked at all.

Plussat: Before booking I did look at others reviews. one said that had a great view of the cement factory, I did not see that as I was on the ground floor and I did not come to Miami just to stay inside and look out the window all day. the thing about being in the industry area made it easy getting in and out on the road. The Free Breakfast. I took the Tortilla, put eggs and sausage (the pork, as they also had turkey), added salsa, spinach lettuce, and cheeses. the waffle I took some of the chocolate chips and put them on my waffles. the oatmeal was a bit runny, and brown sugar (but seems like everywhere it is runny way, this happen to be less runny than others). they had cereal. drinks are water, orange juice, coffee, hot water (maybe for tea), apple juice, Milk, skin milk. They have an out door dining area, it was great as everyone seem to have kids, so no smokers there. I'm not sure if you can smoke there or not. I like to eat out side when it is nice out, just hate it to be ruined when some one lights up a cigarette or cigar. I didn't have much interaction with the staff, but what little I did they where nice. they do have a small convent store, price are high, but nice to have in a pinch.

Miinukset: they however didn't have any sprite, 7-up, mist, type of drink in their little store This would be bad if you wanted to walk to places, but uber/lift/taxi would be your key.

Plussat: Bed

Miinukset: Nothing

Plussat: The staff is very kindly

Miinukset: Nothing

Plussat: Bed was really comfy and the room was very spacious and nice. We only stayed one night to hop on our cruise the next day. Perfect hotel for that. Didn't care about the view or the amenities.

Plussat: Everything

Miinukset: Nothing

Miinukset: The shower was open. I didn't like not having a door on the shower,it was cold

Plussat: Breakfast was good.

Miinukset: We booked and were confirmed for two King Suites. Instead, we were given two queen double rooms and were made to feel like second class citizens because we booked through Booking.com. Treated with callousness. In addition, I had to disinfect the toilet because I observed pubic hairs on the toilet seat when I inspected the bathroom upon entering the room for the first time. Very disappointed!

Plussat: Vastaanottomme yöllä

Miinukset: Parivuoteen lakana ei tainnut ollut vaihdettu: karvoja

Plussat: Great hotel close to airport

Plussat: Everything was very fine.The personnel at reception was very kind,supportive and professional.Hope to see you again in some of my next visits to Miami. Thanks a million and see you.

Miinukset: N/a

Plussat: Nice location and pool

Miinukset: Hair dryers not good at all, was told it is a “green hotel” so can’t get to use hairdryer on high setting? Super frustrating

Plussat: I liked the facilities; the staff was very helpful and pleasant; the shuttle service was excellent; and the overall architectural design and fixtures within the hotel were unique, fabulously beautiful, and breath-taking.

Miinukset: Relative to breakfast, the hotel did not cater to the palate of vegans or customers who prefer organic foods.

Plussat: This is a great hotel. Very near to the airport and the shuttle is extremely efficient. Check-in was quick and staff are helpful and friendly. Breakfast is good with something different everyday.

Plussat: Perfect stay just by the airport!

Miinukset: Limited food choice around

Miinukset: The aircraft flying just over the hotel day and night

Plussat: Its absolutely clean and neat. Quiet and peaceful especially since its beside an airport.

Miinukset: Parking costed $20 a night. Its oddly place by the highway and you have to be careful or you'll pass it.

Plussat: The breakfast

Miinukset: Pay for parking

Plussat: Very closeto the airport and shopping malls

Miinukset: That you have to pay to park your car

Plussat: Everything from the staff to the hired was wonderful.

Miinukset: Nothing

Plussat: Always a good experience staying at Novotel. Thanks 'hotel employee for your help!

Plussat: The sfere Pleasant atmosfhere Kind personnel and nice breakfast

Miinukset: The coffee

Plussat: The room was really spacious and gorgeous. I loved the whole layout and city view of the room. The service was great and the pool on the rooftop was amazing. I really enjoyed my services during my stay.

Plussat: Room was nice. Location was great! Breakfast buffet was very good.

Miinukset: Could not understand the front desk clerk. She had a thick Asian accent.

Plussat: Not on my experiences

Miinukset: If I know all expenses by details, I am a contractor.o

Plussat: The interior design was sharp. Especially the bathroom. And it was clean.

Miinukset: We loved it. Only issue is the coffee maker in the room sucked. Spent 20 minutes trying to get the thing plugged in due to the impossible safety outlets. Once we got it plugged in, it never would make coffee. :/ Other than that, we loved it.

Plussat: I have been to this hotel at least six times when it was the Atton. The transition seems to be seamless. The staff friendly and professional. The rooms were clean as always.

Miinukset: There should be more light in the bathroom mirrors. The parking rate went up. No morning coffee in the lobby.

Plussat: Rooftop pool & the DJ

Miinukset: No

Plussat: The service was good and the room was pretty nice and organized... The employees were very polite and sympathetics.

Miinukset: The only problem was a the beginning with the 300 dollars fee. You should see a notice in the ad and when making the reservation to charge something more apart.. is very disappointed have a surprise fee when you are getting checking in... Thank you

Plussat: I had a great time staying here and the location was great. Very nice hotel.

Miinukset: The front desk staff took a while to attend everyone and the concierge took a very long time to bring my bags up to my room. I went down stairs to inquire and he was talking with coworkers so I just retrieved them myself.

Plussat: Beautiful hotel, amenities

Plussat: Breakfast was amazing!!! Very good food and service

Miinukset: That the hotel didn't have a shuttle to the pier which was 1 mile away

Plussat: I didn’t like being placed in a handicap shower room but other than that, it was excellent and the staff was amazing! Will stay here again and again!!

Miinukset: Sorry see above

Plussat: The location

Miinukset: The parking

Plussat: The location

Plussat: Canas restaurant had great food

Miinukset: Billing. they charged my card for 4 different things when I got home. The woman was great resolving but should have not had this issue as it was reviewed at checkout

Plussat: The location is great

Plussat: Great decor, bathroom size and room.

Miinukset: Nothing

Plussat: very nice room, pool and breakfast, oh my god the breakfast. very nice view from the terrace and pool very well ada adapted for a wheelchair user like me.

Plussat: The location and facilities, the comfort and the room

Miinukset: The check-in was a dreadful experience I came with my children at 1 PM and there was not a room for us until 4 PM !! Parking not included: $41 / night doesn’t make sense in a city where to always need a car.

Plussat: The staff was outstanding. The room beautiful. The location perfect. Not much more to say.

Plussat: Great breakfast, and super view from our room on the 16th floor. The staff was very helpful and the pool was nice and clean.

Miinukset: Expensive menu in the restaurant, but considering the location it is to be expected.

Miinukset: $200 hold on account

Miinukset: View from room