Visby hotellia

Plussat: The staff was super helpful and accommodating. The location was superb. The hotel bar was nice.

Miinukset: The breakfast could have included speciality coffees. The bed was slightly too soft in my opinion.

Plussat: Great structure and position

Miinukset: Terrible mattress

Plussat: Hotelli on erinomaisella paikalla kaupungin keskustassa. Viihtyisä lobby-baari, jossa oli erinomainen baarimikko.

Plussat: Lovely old building with nice public spaces.

Miinukset: Small room. Emotional pressure to not have your room cleaned. Photos suggest pool is included but in fact had to book and pay extra. Litter in the lift.

Plussat: Sijainti ja aamiainen hyvät

Miinukset: Surkea ilmastointi, huone todella kuuma. Hinta/laatu suhteelta kallis, en suosittele

Plussat: I liked: 1. How easy made the reception the check-in for us out of regular working time. 2. Organization, cleanliness and variety of things for breakfast. 3. Bathroom cleanliness

Miinukset: The bedroom's window could not be opened unless I had wanted other guests to see me. I mean when I was out of the bathroom of course.

Plussat: Location is great

Miinukset: It is dark. Not clean. Not very updated and not really good value for money. We Stayed in four different hotels when visiting Gotland. All at the same price but all of them with more service minded staff, and much nicer and cleaner rooms and facilities.

Plussat: Sijainti, hyvä aamiainen

Miinukset: Ilmastointi ei oikein toiminut

Plussat: Aamiainen oli laadukas, henkilökuntaa oli riittävästi. Erilaisia hedelmiä olisi saanut olla enemmän.

Plussat: Aamiainen oli runsas ja monipuolinen. Ajoittain aamiaishuone oli ruuhkainen. Ystävällinen henkilökunta kaikkialla hotellissa.

Miinukset: Only an internal window that would not open in bedroom. Lights didn’t work. Unhelpful staff. Very poor value for money.

Plussat: The bar and hotel setting was very nice.

Miinukset: Difficult to sleep, rooms to warm and AC was very poor.

Plussat: Staff pleasant. Nice city. Nice weather.

Miinukset: Room was beside the trash bins, where glass was emptied at all hours. Plus loud music from pub one night. Cramped, stuffy room, had to move armchair to be able to open bathroom door. Had to have curtains drawn so staff emptying trash couldnt stare in any more. Bed too soft. Bathroom had no space for my few toiletries as sink very small. Water splashed everywhere when washing face as only big enough to wash hands in. Tv control impossible to use or didn't work. Really steep staircase to room. Room was not in main hotel so had to go outside to get to breakfast. Door into building very awkward to get in and out with luggage. Would have been great if it were a hostel at hostel prices, but was pretty expensive.

Plussat: Prime location in Visby, everything is in walking distance. Parking is a bit difficult, but in the low season you can park very close by on Tage Cervins Gata. Otherwise, there is a bigger parking in front of Gotland campus of the Uppsala university. There was always place there.

Miinukset: Silverfish, lots and lots of silverfish! I can handle 1 or 2... but when the lights go out, they are everywhere. The bed, the walls, the floor, the lamps. It was from a nightmare! There were dozens. The family room is in a building separate from the hotel. At first, the impression was great. It was a huge room with kitchen and washing machine. But by closer inspection the room is dusty and dirty. There is a table on in the room that somehow is covered in cotton and is filled with stains. There is no cleaning at all, and they don’t even come there to clean and to refresh towels. We asked, but they reply was: clean it yourself. It’s not stated in the room description, and this is misleading. The beds are bad. It’s just 2 loose beds with a matrasses and loose top matras on it. You are basically lying on the matrass itself which didnt feel hygienic. But the insects infested this building are the worst. We had to sleep with the lights on so they didn’t come out. It was horrid. The lady at the reception waved away our complaints, saying they are harmless and it is normal in Visby. Old buildings and such. We refused to spent another night in that building, After some pressure they gave us a deluxe room in the hotel itself, and guess what? No silverfish and daily cleaning! It was a LOT better than the family room. Large room, great beds, great matrasses. It’s like the family room is a failed B&B which they don’t care about. One word of advice, NEVER EVER make a reservation for the family room unless they rid it of insects. They way they treated us was unfit for a 4 star hotel, and I’m still very upset about it.

Miinukset: We did not get the room type we booked, and due to problems with their computers they could not change our room to the correct one. In addition, there was no internet available for the weekend we stayed there.

Plussat: We were here for the medieval week, and Donners Hotell was a wonderful place to stay in Visby. The location was excellent, within the city wall and opposite to the tourist center. Visby was small but full of magic, living in the center means that you are close to everywhere! The room was spacious and cozy, and most surprisingly we had a well in our room! The breakfast was really nice. Imagine how perfect it was to explore Visby from here after a good breakfast and end up here to have a nice sleep! It felt like time travel: in the hotel we were in the modern world, but a few steps out, we fell into the medieval times! Visby was and will always be one of our favorites:)

Plussat: The receptionist was very helpful

Miinukset: Everything thing was good.

Plussat: Loistava sijainti

Miinukset: Ikkunanäkymä

Plussat: location was great. rooms were clean and breakfast was good.

Miinukset: Internet was awful. Our room had a view of a neighbor's wall! bathroom amenities are too small and were not changed in the three days of our stay (though they were finished).

Plussat: Your breakfast was outstanding, so was your staff!

Miinukset: Great customer service

Plussat: The room was very small, bed was good and large.

Miinukset: Location is very good the old town.

Plussat: Very central location close to everything but noisy at night until midnight. We had a family suite at the top floor attic. Not good for tall people. Nice sea view from window. Kitchen.

Miinukset: It felt like we were at Airbnb but not a hotel. Our suite wasn’t cleaned even once during 6 night stay. Dust bunnies everywhere on the floor. Smelly pillows and duvet. Attic ceilings for short people. Towels changed only once in 6 days. Garbage taken out once. Staff very sour, curt and not friendly. No fresh soap in the bathroom. Very expensive pretending to be 4 stars but just 3 stars. Would not come again.

Miinukset: Breakfirst needs to be improved.

Plussat: Hotelli sijaitsee hyvällä paikalla meren ääressä ja ulkoisesti voisi olla jopa viiden tähden hotelli. Huoneisto on avara ja parvekkeelta hyvät näkymät. Perusasiat ovat melko hyvin kunnossa ja mitään isoa miinusta ei löydy. Huoneessa Bosen äänentoistojärjestelmä, jota kiitollisuudella tervehdimme. Toimiva kuntosali.

Miinukset: On vaikea sanoa, onko kyseessä lintu vai kala. Tosi monet pienet tekniset asiat ovat retuperällä ja tuntuu siltä, että panostukset tehdään vain ulkoisesti näkyvimpiin asioihin. Kohde voisi olla huippuhotelli, mutta se miten hotellia nyt hoidetaan, ei ole kohdallaan. Esimerkkejä: tiskikoneessa pikkuvikoja, kummankaan kylpyhuoneen suihku ei pysy ylhäällä vaan putoaa, kerrossänky oli halvin mahdollinen rimpula, joka natisi ja heilui, seinissä ja portaikossa maalaustarvetta ollut jo pidemmän aikaa, aamiainen täsmälleen samanlainen joka päivä. Hyvällä johtamisella ja paneutumisella laatuun hotellista saisi olennaisesti paremman.

Plussat: Hyvä sijainti, kiva uima-allas ja oikein mukava henkilökunta. Huone ja sen varustelu oli hyvä ja maisemat parvekkeelta ihanat.

Miinukset: Moni paikka olisi kaivannut kunnostusta - paikat olivat päässeet vähän rapistumaan.

Miinukset: Bed was uncomfortable and gave us back aches. There weren’t enough pillows or towels. The toilet paper was rough and horrible. The food quality was disappointing. Limited options for food allergies guests. We were disappointed that there weren’t more options for breakfast such as different eggs made to order and smoked salmon on the weekends and vegan options.

Plussat: The location,within walking distance to the old town along the seafront The light filled room with the balcony The space and modernity The soundproofing When we avsked, they made us up a little take-away breakfast bag as we were checking out early

Miinukset: No surfaces to put things on in the standard room-the only place to put the kettle was a small, low and unsteady bedside stand No tea or coffee in the room- but we had our own- and when we asked for milk , we got it in a cracked glass which was difficult to pour from- this is an example of the general lack of interest and know-how we have experienced in encounters with Swedish hotel staff - in Stockholm, Gotland , Småland and western Götaland.

Plussat: The bungalow is lovely and quite comfortable and spacious. Cleaning everyday is included as well in the price which is great.

Miinukset: Our bungalow was close to the beach club which can be very loud. Fortunately for us we were at the end of the season it was only opened one night during our stay but if you’re going on season then won’t be the most quite sleep.

Plussat: Aamiainen oli hyvä. Huone kiva kahdessa kerroksessa isolla parvekkeella

Miinukset: -

Plussat: Great facilities

Plussat: Sijainti, siisteys, henkilökunta, aamiainen.

Miinukset: Emme saaneet vuokrata polkupyöriä.

Plussat: The property was excellent and clean

Miinukset: Nothing

Plussat: I liked the Location

Miinukset: Breakfast could be better

Plussat: The location was very good.

Plussat: Väljät, siistit tilat. Hiljaisuus. Hyvä ruoka.

Miinukset: Ei suihkuseinää tai suihkuverhoa ammeen ympärillä, lattia, WC-istuin ja WC-paperi kastuivat. Ei telinettä saippualle ja shampoolle.

Plussat: Location is good, only 15 minutes from the old town of Visby. We rented bikes by the hotel, that was nice. Breakfast was good.

Miinukset: The rooms were quit small for the price we paid; we had 2 one-person beds of only 80 cm. wide, so I felt like falling out every time I turned. That is really not what we expected of a hotel we paid so much money for... In addition, we (two girls) thought this hotel was more for young people, but instead this hotel appeared to be a real family-hotel. We were very annoyed by all the shouting children, running around on the floor every morning and during breakfast and on the pool-site.

Plussat: Staying at the Tott Hotel was great although the staff were very very slow, we had moments where we were waiting at receiption for a long time.

Miinukset: Slow staff.

Plussat: Bungalows are great with modern style. Fully equipped kitchen with fridge, freezer, oven and dischwasher. Bathrooms with washing machine and dryer. Two terrasses (one overlooking the sea) with great seating and outside sofa. Swimming pool is not big but nice. Friendly and helpful staff (we had a few requests which were happily dealt with). These bungalows are ideal for families and for longer stays where you do want to make use of the equipment and cooking options. Great location withing walking distance of old town Visby and not far at all from the airport.

Miinukset: Food at the beach club and breakfast was OK but not great. Perhaps the kitchen is missing a micro wave oven.

Plussat: It looks brand new and is made according to the principals of modern scandinavian design. Very stylish, very clean very ergonomical.

Miinukset: I ordered an early breakfast at the reseption, because my ferry was at 7 AM, but in the morning it turned out, that nothing was prepared.