Wailea hotellia

Plussat: We had the most fabulous stay last week at Hotel Wailea! My husband and I wanted to visit Maui for our babymoon and chose the hotel based mainly on the fact that it was adults only and a Relais & Chateaux property (we had stayed at one other before and loved every second of it). From booking to arriving and our entire stay there, we felt so well taken care of and were truly able to relax and enjoy the beauty of the property and of south Maui. I want to give a special shout out to Jana with Guest Services--I had been communicating with her via email for about a month before our trip and she was invaluable in helping us book restaurant reservations and activities we wanted to do while there. All the staff on site were wonderful, including the shuttle drivers (there was nothing cooler than pulling up someplace in a Tesla!) as well as the wonderful pool staff (shout out to Kayla, Brooke and Chelsea--I'm still dreaming of the custom smoothie they made for me each day!). I know some people may be on the fence about this not being a beachfront property, but it was so easy getting to the designated beach via shuttle ride (where attendants set you up with chairs, an umbrella and cold water), or taking a cheap Lyft/Uber to Makena Beach, so it really wasn't a big deal to us--and this is coming from someone who loves the beach. The resort also offered complimentary yoga a few of the mornings we were there, so we took it twice and had great instructors each time. We loved our room and sleep very well the entire time--housekeeping also accommodated my request for extra pillows since 2nd trimester sleeping has proven challenging. We enthusiastically recommend Hotel Wailea for anyone looking for any sort of romantic and/or adult getaway and we cannot wait for the day where we can return :)

Miinukset: The only thing we'd wished is that the pool bar be open later than 5pm--totally understand why that's the case (since the main restaurant bar opens at 5pm), but the pool tended to stay pretty active early in to the evening so I think service until 6 would be great.

Plussat: The tranquility here is amazing and you're really away from the Wailea crowds (with families and kids). The room was too notch, better than the pics.

Miinukset: For a Relais & Chateaux property I expected more. The staff weren't as helpful as I wanted (couldn't get coffee before 7 am, burger not available on room service, dirty dishes left outside my room for over 24 hours, etc).

Plussat: Beautiful facility, quiet, fantastic restaurant and wonderful staff

Miinukset: Poolside is a little disorganized

Plussat: Staff were outstanding...

Miinukset: We had to leave

Plussat: We loved our stay. The suite was spacious, the Lanai relaxing, and the grounds pristine. It was so quiet and the staff was incredibly helpful and welcoming. The workout area has the greatest views of any workout facility we've ever been to.

Plussat: From Hello to Goodbye this property checked all the boxes.

Miinukset: Only dog is that the shuttle geography was limited.

Plussat: Tranquil and secluded feel was perfect for an intimate honeymoon. Landscaping is breathtaking and staff helpful in booking activities. Yoga class was a great start to the day.

Plussat: calmness & landscape

Miinukset: location (little dificcult to access beach)

Plussat: Not having minors around made it so easy to relax

Plussat: It was a beautiful location with very attentive staff. The Restaurant was great! We especially enjoyed the appetizers and the view! Our room was amazing and quiet.

Miinukset: We had breakfast on our balcony. They warned us that the birds would come if we left it unattended and sure enough that's what happened. No harm done, we chased them away quickly. Other than that, our stay was lovely.

Plussat: Serenity

Miinukset: Nothing. I am a solo traveller so if looking for some r and r. This is the place - they leave you undisturbed and are attentive when you need it.

Miinukset: The white steps going to the pool we’re dirty & in need of a power washing.

Plussat: Beauty of lobby and pool area

Miinukset: Over crowded and noisy pool area

Plussat: Incredible service, ocean view apartment had gorgeous deck with beautiful ocean views, lovely pool.

Plussat: The rooms were beautiful, all the appliances top notch and everything was provided. The kitchen was stocked with everything we could want and the bathrooms had all the amenities. I didn't need half the things I brought with me. The BBQ was wonderful and we enjoyed eating on the balcony.

Miinukset: I can't think of anything we didn't like.

Plussat: The Wailea Beach Villa was amazing. Very spacious with room for everyone, property was very clean, and the staff was incredibly helpful and friendly. Kitchen had everything we could need and the outdoor grill was a bonus. Would highly recommend this property!!

Plussat: The house was beautiful along with the amenities and supplies

Miinukset: The ice maker was broken and made noise for 5 days

Plussat: Excellent value for money, best location and a lot nicer than the other resorts surrounding us. HIGHLY recommend

Plussat: Location, cleanesss and fully equipped kithchen.

Miinukset: nothing at all

Plussat: Everything.

Miinukset: Nothing.

Plussat: So much better than we expected. Although not our decor and a bit dark it was still lovely. Amazing sunsets from our veranda and a sea view. Comfy beds so big and bathrooms huge. Had everything for the cooking facilities absolutely everything including lots of wine glasses etc. Right next to the mall but still once on property felt very far away. Very peaceful and worth every penny. Close to other resorts so could visit at night for dinners etc.

Miinukset: Adult Pool a wee walk but great exercise.

Plussat: The staff was super friendly and I’m already planning my next vacation.

Miinukset: Nothing

Plussat: Location is amazing.

Miinukset: Many things needed repair in our room and were not addressed/fixed. Housekeeping is only average. Tile floors and carpets are filthy. Front Desk staff are not helpful or friendly.

Plussat: Everything! Immaculate condo, grounds and overall facilities!

Miinukset: Nothing.

Plussat: Gym, spa, lobby, and grounds

Miinukset: Pool cabanas filled up by 8am :(... beach area very tight you are on top of each other

Plussat: It was breathtaking. Comfortable. Chic.

Miinukset: Nothing.

Plussat: Fruit,waffle,eggs,service

Miinukset: NothingFantastic

Plussat: I loved how clean it was and how nice everyone and everything was.

Miinukset: I didn’t like how expensive it was!

Plussat: So beautiful and well manicured

Miinukset: N/A

Plussat: The Four Seasons Maui at Wailea lived up to the hype! My wife and I stayed here for part of our honeymoon. Although I was vehemently opposed to spending so much for a few nights here prior to our stay, it ended up being my favorite place that we stayed and the best resort I've ever been to. It's a one-of-a-kind property with unparalleled views and excellent staff; we even recognized two celebrities. I'm on a mission to stay at every 5-star Four Seasons location.

Miinukset: There wasn't anything that we didn't like about the Four Seasons. We only wished there was more of a nightlife in Wailea as everything shuts down around 9 pm.

Plussat: Attention to detail has always been the hallmark and they didn’t disappoint. Impeccable service. Housekeeping was flawless . Serenity pool is always a favorite of ours!

Miinukset: Food is pricey and disappointingly ordinary. Not what it was years ago but then what is.

Miinukset: The support staff in the spa were insensitive and disrespectful

Plussat: Rooms and the staff were fabulous

Miinukset: Was disappointed with the spa. The relaxation room was a real let down, no restroom other than the locker room area. And they seemed rather inattentive and unorganized

Plussat: Staff were amazing, so efficient & helpful

Miinukset: Having to get a sun lounge with an umbrella at 6am!!

Plussat: We spoiled our self with two night here, absolutely worth it. On of the best hotels in the world

Plussat: Pool

Miinukset: None

Plussat: Spacious accomodations, clean, really nice grounds, right on the beach, facilities (pool, maid service) were excellent. We would definitely go back.

Plussat: Condo, beach, pool, grounds, location, staff, and view all superb!

Miinukset: Only negative was pull out couch - uncomfortable even for kids. Ask for “topper” (extra foam) which helped a little.

Plussat: Nice beach. Everything was thought of! It was paradise!

Plussat: We loved the location of unit 1201. Amazing ocean views and it was a short walk to the beach. Unit has its own bbq, beach chairs and umbrella. Grown level was really nice as you have the opportunity to enjoy the beautiful landscaping. Elua has one of the best locations in Wailea.

Miinukset: Unit could use a little updating and the air conditioner has a musty smell.

Plussat: The room was great the hotel beach is the greatest in Maui the house equipment is great everything we needed for our vacation and more the pictures in thr page are bad we were suprised from the villa

Plussat: The apartment had everything we needed, was fully equipped and well kept. Beautiful surroundings and could walk to the beach. Safe and good response time when assistance was needed.

Miinukset: The gym was a little small but could also do with air conditioning considering the high temperatures. A bit far from meeting points for boat trips etc, renting a car is advised.

Plussat: The setting is beautiful as well as the grounds. Everything outside is well kept with very pretty flowers, trees and other plantings.

Miinukset: One of the condos we rented had old musty carpeting throughout. It was allergy provoking! We wanted to change locations but the office staff wasn't too accommodating at first. Only a lot of raised voices got us anywhere. Also, if you are at one of the condos at the rear of the property, it's a long downhill walk to the beach.

Plussat: Beautiful view from our balcony and property sits on a gorgeous sandy beach. Tesla shuttle will take you anywhere in Wailea which is very convenient.

Miinukset: The pools are very small and boring.

Plussat: The beach at our condo was perfect for snorkeling, boogie boarding and safe for the kids. Great to have this right out our front door!

Plussat: The view, and nice interior features . Could drive and park right near the swimming pool

Miinukset: Couldn’t know what rooms we were getting until checking in

Plussat: The beach was gorgeous!

Miinukset: The adult pool needs more attendants and more chairs. Chair saving was an issue. A little overpriced.

Plussat: Everything about the property was amazing.

Miinukset: The furniture and carpet were stained. And my room said ocean view and it wasn't it partial.

Plussat: The location

Miinukset: The food options

Plussat: Close to the beach - and the infinity pool was great

Miinukset: It was quite expensive

Plussat: Convenient location and clean facilities! The fitness center was very clean and updated! Welcoming staff and welcome lei/drinks were much appreciated!

Miinukset: Somewhat pricy and less spacious/fewer amenities like having a kitchenette available compared to nearby hotels/resorts. Check-in was slow.

Plussat: Excellent property, friendly staff

Miinukset: No complaint

Plussat: The location, pools, luau, yoga, sunsets, complimentary Prosecco and chocolates for our honeymoon, poolside service, Kapa food

Miinukset: Pools too crowded, more accessible (i.e. no reservations needed) chairs and umbrellas at the adult only pool, firmer pillows, cost of drinks/cocktails is excessive.

Plussat: Excellent location and super friendly staff. Room was very clean and a good size.

Miinukset: Double sinks would have been nice. Also would prefer a walk-in shower as opposed to a bath/shower combo.

Plussat: Ocean view

Miinukset: Room is old and not in the quality of 5 stars Housekeeping is always missing some parts

Plussat: Exceptional staff, beautiful grounds, very relaxing.

Miinukset: A fan in the bathroom would be nice.

Plussat: Stunning resort facilities, lots of pool and pool areas to choose from and very friendly helpful staff.

Plussat: Great comfy condo! We all loved it! Would stay there again. Front beach view was beautiful!

Plussat: The sea view is great! The apartment is very nice. Very convenient! We like the apartment very much! Also the location is near to the shopping center and supermarket.

Miinukset: The only problem is that the bedrooms are face to the road, quite noisy at night. Also the air condition is old and noisy.

Plussat: almost PERFECT ! this place is good for the whole family

Miinukset: cleanliness of towels and linens

Plussat: Super nice place.

Miinukset: Located on a very quiet beach in a quiet area, shopping and restaurant are relatively close but require car.

Plussat: Location and amenities.

Miinukset: A/C in one of the bedrooms was not working. The knob to the washer was difficult to turn.

Plussat: there was no breakfast offered.

Miinukset: The pool. It could use a little upgrade as far as plants and ambiance to look more tropical. Very plain and non-descript.

Plussat: Very Clean and spacious , location right on the beach. Easy access to grocery stores.

Miinukset: We liked everything. We stayed in #207

Plussat: Nice and centrally located to access a TiVo on the island

Plussat: Went there for our honeymoon. Fantastic view, fantastic room couldn’t have asked for more

Plussat: Great view

Miinukset: None

Plussat: Amazing location and so relaxing!

Miinukset: Bathroom did not have a bathtub like promised and pictured.

Plussat: Absolutely splendid to stay for holiday.

Miinukset: Nothing. It's amazing to stay.

Plussat: Dinner at K'hana Kitchen restaurant was superb. Unusual and creative chedf, Outstanding. Best part about the hotel.

Miinukset: Room was very disappointing. Lots of modern design features which may look great in Architectural Digest but are ill-suited to real life. Numerous examples: open concept bathroom, plantation shutters with no real privacy. Lack of towel racks, room temp very hard to control. all or nothing shut off on lighting, light in bathroom shines through shower area into bedroom, so that when I went to the bathroom at night the light awakened my wife. No place convenient to put clothing after unpacking (i.e. no dresser drawers). Bathroom sink so shallow that water splashes out of it. Not enough room in bathroom for both my wife's toiletries and my own. Instructions lacking for coffee making machine. One of the bathroom plantation doors was off track and had to be repaired, which still left it not quite fitting.

Plussat: 24 hour pool and water supply. Kayak program was awesome.

Miinukset: no view at all. (Basement like view) smoking smell coming from outside in the every morning. A room around the corner means you can hear dang --dang sound whenever people walk down the stairs touching the stair handle.

Plussat: The food was so fresh and everything I had was delicious!!

Miinukset: Nothing

Plussat: It was very adult friendly unlike some of the other resorts, the food at morimoto was amazing, the breakfast/brunch was top knotch, and the staff was amazing. Rooms and view were gorgeous!! We will book there again in the future.

Miinukset: The beds were a little harder than most hotels or resorts but not bad enough to cause sleeping issues. Pound for pound best resort on maui.

Plussat: The property is absolutely beautiful. The restaurants on property are delicious, and there’s a 24 hour pool/hot tub.

Miinukset: If I had to be picky, there’s no chill background music at the adult pool and set the ambiance. I understand the quiet may cater too more of the masses but genre-neutral music would help break up the silence.

Plussat: Everything was great! Great Service! Great breakfast buffet!

Miinukset: Need new lounge chairs and cushion on the loungers near the pool.

Plussat: Location, facilities and staff friendliness

Miinukset: Nothing it is just perfect! The best of all the hotel we had thought our trip to all Hawaiian Islands (all were 5 starts)

Plussat: Extremely clean, beautiful grounds, very nice staff and super accomadating

Miinukset: Breakfast too expensive

Plussat: High class! Boutique feel! Updated and modern. Amazing property and easy walk to the beach and sunsets! Wow!

Miinukset: Weekday construction next to pool area very noisy, but nothing the hotel can do since the work is not on their property. The construction may impact the view the hotel currently has, which would be a shame as it is a beautiful ocean vista.

Plussat: It as very clean. All stuffs are very nice and aloha!

Plussat: Clean with a lot of amenities.

Miinukset: A little far from the beach.

Plussat: Huge bathroom. Super friendly staff. Great pool. Amazing breakfast.

Miinukset: Beds were super uncomfortable. Woke up with neck pain a killer headache all day.

Plussat: Breakfast next to pool

Miinukset: Price

Plussat: Quite, very clean, friendly staff and close to everything you need and beaches.

Miinukset: N/A

Plussat: Great rooms very clean with great facilities. Appreciated the coffee and popcorn. The air conditioning was fantastic and very quiet

Miinukset: Building noise was a nuisance and also so mahy children at the pool it was hard to relax when outside. Also the bar closing at 10pm was not great for adult parties staying at the resort. The food in available was lovely but the menu is too limited.

Plussat: Amazing stay!

Miinukset: Nothing!

Plussat: Nice resort. Great shuttle to the beach. Quiet. Seaview.

Miinukset: A bit inconvenient to reach from airport if u dont have a car. Breakfast was mediocre and as it‘s an open space a lot of sparrows came in. U cant leave any food unattended or the birds will take it. Also that there wasnt any hand disinfectant I found a bit annoying as there are A LOT of people (including many kids), so I would have liked that like on a cruise ship people have to clean their hands before going to the buffet.

Plussat: Breakfast excellent, staff so accommodating and handy to beach

Plussat: Rooms were clean & furnished nicely. Studio was great in size. Hotel was nice and clean.

Miinukset: Pool was nice but I feel that the water was not cool enough. It was warm and not refreshing the entire day.

Plussat: Friendly staff, Front desk Kodi was very cool and helpful great smile and attitude . And Janae from the concierge was Awsome booking my activities..definitely a gem Thank you all...I will be back very soon

Miinukset: The construction was a bit loud in the morning, because I like to sleep in until 10am , but I understand it had to be done. Overall my stay was great..Thank you

Plussat: The service, the staff was kind and helping

Miinukset: You have to pay for almost everything. If you want a chair in the shadow near the pool, if it’s happy hour, you cannot take your drinks by the pool, you have to go to the bar (makes no sense to me), stand-up paddle for an hour 40$?!?, pretty much expensive. Its a beautiful hotel, but i find it expensive for what we had

Plussat: Bed was pure comfort. Staff so friendly and accommodating. Nicks Fish Market outstanding. Everything wonderful.

Miinukset: Nothing - perfect!

Plussat: We stayed at the four seasons hotel before and we tried the Fairmont this year, we will come back here for sure!!! Everything was easy the service it amazing , we had cabana every day at the pool price was very fair and they were so welcoming ,we traveled with four children and the little one is an 18 month old we had a crib in the cabana we had a large 2 year old crib in the room, everything we wanted was a text message away ....they have amazing service you can contact the hotel about anything with texting , even for the little things you need in your room ( like asking to open your sofa bed) to conclude I’ll say that I will definitely book my next vacation at the Fairmont!!

Plussat: It’s on a gorgeous beach and everything is lovely.

Miinukset: Nothing

Plussat: I loved the large room with a sofa, two closets, and the large bathroom.

Miinukset: The hotel is a little bit dated, but that frankly did not detract from the experience. Service, friendliness, and the amenities were all excellent.

Plussat: All rooms are suites. We were impressed with the space and decor. It was comfortable. Pool and room service was available 24 hours a day so if you want to avoid crowds swim at night and order in. Grounds are beautiful and lush, very much the ideal of a Hawaiian vacation. Staff from front desk, room service to grounds and housekeeping were all very friendly and pleasant.

Miinukset: Our room had barely any view. For the price of the stay we expected a palace but supposedly a fortune for us is economy for the usual clientele so this resort is not for the budget minded traveler. The jacuzzi jets are automatic and on a timer so we went late at night to avoid the crowds with no jets. The pool areas were empty at night but also lots of litter. After 9pm the only way you can get bottled waters or other beverages or snacks without leaving the hotel is by room service. They charge $5 extra plus 20% fee for room service (that doesn’t include gratuity). We ended up going to Safeway at midnight for drinks and snacks.

Plussat: Breakfast was great. The buffet had a lot of selections. The food was very good. The room was very nice. Lots of room. We didn't receive our extra bed.

Miinukset: We were only allowed one umbrella each time we went to the beach or swimming pool. Doesn't work well when you pay extra for a bigger suite and you have four people in your group that would like to sit under an umbrella out of the sun.

Plussat: Staff was more than accommodating and friendly. They made us feel comfortable and cared about.

Miinukset: The front deck is both hot and cold, very accommodating and helpful or cold and not very help. We have stayed at the Kea Lani for the last 20 years but we never know when we call for a reservation if we are going to feel welcomed back or not.

Plussat: This hotel exceeded our expectations in every way. From fresh iced water in outdoor areas to sunscreen lotion all over. The staff was so helpful. Our flight was at night and staff took our luggage and store it and went further to give us a room to shower.

Plussat: limited options on food choices - no casual food - and very expensive

Miinukset: It was much larger than we expected and the all the walking took a toll on both of us. We will not be back

Plussat: Great views. Perfect beaches. Absolutely elegant.

Miinukset: Some rooms could use updating but it is still a grand palace.

Miinukset: The Parking space is little too tight.

Plussat: The location was excellent

Miinukset: We liked everything

Plussat: Wonderful location. The unit had everything we needed for a comfortable stay.

Miinukset: There was a decent amount of hair in sinks, around bathrooms etc. The floors are freezing!!

Plussat: Accommodations were great and close to shops etc.

Plussat: Updated, stylish and modern

Plussat: On the beach

Plussat: Incredible sunset every night. Good overall location.

Miinukset: The whole condo was not clean. The furniture was covered with layer of dusts. The carpets were stained , smelled and bathrooms were old. It took us a few days to figure out how to turn on the shower properly. I had a bug bite inside of the condo which took 3 to 4 days to clear.

Plussat: Enjoyed the pool with little ones. Liked the outdoor bbq and tables area. The room was very comfortable with a good view and grounds were beautiful. Staff helpful and friendly.

Miinukset: There is no gym or playground, but there is lots to do without these so no real problem. We had trouble finding the office to register, but we didn't look closely at the email with directions until later, so our fault, but you do need to follow the directions to find the office as it is a large complex.

Plussat: it had a video screen alexa which was awesome...great porch

Miinukset: the dryer was kind of beroken would shut off after 5 minutes then wouild not start again for 5 minutes so you had to keep pushing the button......I think it has an overheating sensor malfunction???

Plussat: every things are wonderful

Miinukset: no

Plussat: Friendly helpful staff; strong WiFi; so kids friendly; in unit washer and dryer; very well equipped kitchen, high quality stove oven dishwasher; beach chairs in unit for use in beach; well-loved brand Shanghai Tang toiletries; soft sand clear water beach attached; 10 mins drive to gas station and supermarket.

Plussat: Surrounding landscape! Clean beaches

Miinukset: No access to beach path for evening strolls.

Plussat: The location was fantastic and being right on the beach was such a bonus.

Plussat: Very comfortable and quiet. A great vacation place.

Miinukset: Check in. We arrived at 8 am but had to wait until 4 pm. Otherwise everything was fine.

Plussat: Room was cozy and inviting. Condo has everything. Washer and Dryer a plus but just noisy. Condo has tropical vibes but a little outdated. Condo we were has garden view, close to pool and beach. 2 minute walk. Free parking, Rooms gets cleaned unlike other places. Very close to shopping.

Plussat: The condominium complex was in an excellent location in Wailea right on the beach. The buildings were only 2 stories and were spread out along a rolling green lawn which was nicely landscaped with tropical plants. The pools were immaculate.

Miinukset: Although the bed was very nice as well as the linens, the remainder of the furniture was out dated and not very attractive.

Plussat: Condo was huge! Plenty of room for my family of 4. Good views and the pool was right by the lanai. Lots of dishes, silverware, and kitchen supplies in general. Beds were comfortable.

Miinukset: Condo could use some updating. Carpet upstairs is really old and many of the kitchen cabinets are worn/close to breaking. Master bath was nice, but shower head was super low and the handheld shower sprayer didn’t work. Hot water was a bit scarce (but we are used to a tankless, so a bit spoiled!).

Plussat: I like the location, the common areas. The landscaping was well maintained. The layout of the unit was nice and spacious.

Miinukset: Our unit seem to be poorly maintained. The light fixture at front door was partially detached and looked as if it was about to fall off, the carpet tacking strips had nails sticking up at the threshold, the living room chairs were old dirty and uncomfortable, the blinds/curtains for the sliding door in the living room had broken/missing rollers on the rails and the unit was infested with roaches (complained twice regarding roaches). The rear lanai was not paved. Instead, it had uneven concrete type slabs and that caused the furniture and bbq grill to lean unevenly. The outdoor furniture was old and dirty. Had a day when housekeeping failed to show at all and another day when housekeeping failed to make the bed and many days when housekeeping failed to vacuum.

Plussat: Location at Wailea is great

Miinukset: Apartment and complex is 30+ years old and is a showing it’s age

Plussat: It’s a prefect experience. The room is nice and clean, and the kitchen is well-equipped. Great view.

Plussat: The condo was spacious and walking distance to the beach. I wish the pool and gazebo weren't under construction. It was a beautiful property with lots of flowering trees and space.

Miinukset: The construction.

Plussat: Sights & views

Miinukset: Bugs & pest problem

Plussat: The room was extremely quiet and comfortable for our much needed rest

Miinukset: Kihei is very expenaive.

Plussat: Beautiful hotel, very friendly and helpful staff. Great location! Would recommend and stay there again if I return to Kihei!

Plussat: Across the street from the beach. Close to shops and restaurants

Plussat: This hotel was perfect for us! We worked out in the great gym, and walked to the beach everyday. The staff was super friendly and promptly delivered anything we asked for such as extra coffee and waters for the room. We will definitely be back!

Miinukset: The only suggestion I have is to please serve coffee to all guests in the lobby if possible. We had a coffee maker in the room but it was a bit too on the mild side. Perhaps provide stronger coffee in the rooms or start serving it in the lobby for everyone would be great!

Miinukset: We showed up to the hotel and they told us they did not have a room for us despite confirming our booking and constantly sending us our itinerary. They did nothing to help us find another room, nobody did. Do not book this hotel.

Plussat: Location. Easy to get beach towels.

Miinukset: This hotel was convenient because of the location. Just know that there are bell hops, but they will not assist you. There will be a $25 per day daily charge + tax.

Plussat: Breakfast was good; fairly priced by onsite restaurant.

Miinukset: Resort fee - a surprise additional cost on a room already very expensive,

Plussat: Location , amenities

Plussat: The cleanliness, modern , quiet and relaxing.

Miinukset: Nothing

Plussat: Better than expected.

Plussat: Ideally located in front of the beach.

Miinukset: It was very expensive

Miinukset: Ask to borrow a knife to cut a pineapple given by bridal party. Said they would bring it to the room. Didn’t come. No big deal. Just would have been nice.

Plussat: Everything!

Miinukset: Nothing!

Plussat: I liked the location

Miinukset: Late check out requested took over 2 hours to get reply if no

Plussat: The location was amazing in relation to the beach, supermarket, restaurants, and highway back to the airport.

Miinukset: It was our honeymoon and the hotel did not do anything to help celebrate the occasion. Some things were out of their control such as room upgrade but there could have definitely been a nice gesture given or something complimentary

Plussat: Everything wAs great

Plussat: The overall atmosphere. Like a home away from home. We were happy to have pots and pans and dishes to use.The front desk check in staff was very pleasant. The parking stall was surprisingly big. Thank you for providing lots of towels.

Miinukset: When I told them about the problem with the stove top not working properly, the staff member that came to check it out was NOT listening to what I was saying. Just FYI, the stove top, AGAIN, is not working properly. Meaning, it took over 30 minutes to boil a small pot of water on high. We tried to cook some meat on it as well and took over 20 minutes to start turning the meat even slightly brown. So we used the the grill outside.

Plussat: Decent

Miinukset: No ac. It’s very hot

Plussat: Everything! Although there is only one pool, it felt very spacious and not crowded. We were able to walk to beach 7 minutes away. It was more of a local beach, the entrance was kinda hidden. On your first day I would recommend just walking around and getting comfortable with the area.

Plussat: How big and spacious the room was. Very nice set up. The lanai was also very nice.

Miinukset: Open bathroom in master bedroom. But in all room was niiiiice!

Plussat: The unit was excellent and we had a dinner on the lanai, played games at the table and took pictures that looked directly into the ocean

Miinukset: Nothing

Plussat: We enjoyed how close the beach was and the surrounding area was beautiful.

Miinukset: The pool area is small. No air conditioner in the living room. We had ants in one of the restrooms.

Plussat: Cleanliness of the condo

Miinukset: Only having air conditioning in the master bedroom made for an uncomfortable stay for the rest of the family.

Plussat: We do not consider air conditioning an amenity, but rather a major consideration. We should have noted the lack of a/c but did not carefully review each of the amenities listed. Fortunately the Palms unlocked the a/c in the one room where they were available and provided fans in the other room which was definitely a challenge.

Miinukset: Of the 2 we rented, only one had enough cooling units (we had to insist that the coolers be unlocked so we could use them. Unit 103 was never cool enough and I personally had to do some cleaning in the kitchen area. I found a 30% discount from the Palms at Wailea and asked bookings for it. They would not award it to me stating there was no availability, but I already had the availability as I had the reservation. I would like to be refunded the 30% from bookings.

Plussat: good location

Plussat: Daily housecleaning services, wonderful and friendly front reception, attention to maintenance problems and good location. Clean pool and jacuzzi. Nice grill access. Pretty much fully stocked kitchen. Large property/condo size.

Miinukset: Slightly dated bldg and appliances, soft beds.

Plussat: Very well equipped kitchen, 2 large bedrooms and very nice living room, great terraces. A lot of green around, you do not need more to relax. Perfect facility, very well managed, I will never forget these days full of joy :) I want to say special Big Thank You to Kira who helped me a lot by sending back to Europe my wallet that I left in the room, thank you so much for taking care of this!!!

Plussat: The unit was actually very spacious and clean. I was impressed with all the space and the large balcony. It was generally very comfortable.

Miinukset: I was surprised there is only one pool and there is no fitness center. Communication with the front office was limited.

Plussat: The staff are very attentive

Miinukset: The property’s Aircond is very loud

Plussat: The space is big

Miinukset: The space is old. Very disappointing. They should update their photo. Everything is old but the pictures look so new. Im shook coming to this house

Plussat: Beautiful, quiet, close to our favorite beach!

Miinukset: Not on the beach.

Plussat: Massive apartment and very comfortable Two lovely reclining chairs and sofa bed very comfortable Swimming pool v nice

Plussat: Everything

Miinukset: Nothing

Plussat: Unit was extremely spacious, high ceilings, kitchen had everything and the balcony was perfect!

Miinukset: Property is a little dated but still rock solid. AC units were loud but not a deal breaker.

Plussat: Gorgeous views of the sea and the pool. It is not a big hotel so the pool was never crowded. Rooms very comfortable. Very effective dryer and washing machine for use. Snorkels supplied in the room (and even golf clubs, if you wanted to play golf) plus coffee and a coffee machine. Large kitchen. A very short drive to town.

Miinukset: I thought the accommodation was expensive - but this seems to be the case for all of Hawaii

Plussat: Two pools with a hot tub and two bbqs each. Rooms were a good size. A small walk to the beach but it wasn't a big deal. Lots of fridge and freezer space. Great kitchen and dining space.

Miinukset: Didn't have a baking sheet for the oven. Minor thing, but that is all.

Plussat: spacious and clean.

Plussat: View of water and golf course was great. Very well kept place.

Miinukset: We were 3 families and had booked a place with 3 bedrooms. Here two bedrooms had king beds but third had 4 bunk beds.

Plussat: Did not stay at planned site at Grand Champions. We were given a condo at Ekolu. Were not told ahead of time...just declared the change at check in. The condo given us was lovely and a nice surprise.

Miinukset: The master bed was hard as a rock!!! However after voicing that concern, Kenna arranged to have a mattress pad delivered and it fixed the problem!! Kudos for customer service!!!

Plussat: Great accommodation and the staff were excellent and always ready to assist. New shuttle service was excellent. Close to Wailea Shops and eating places.

Miinukset: My only issue was I was unable to read the check in document sent to me (issue on my side) which made the check in experience a little difficult but rectified by the staff for me very quickly.

Plussat: Quiet, clean and comfortable. Modern appliances.

Miinukset: No air conditioning in the 3rd room.

Plussat: Very modern and clean property. Lanai overlooking golf course.

Plussat: Everything

Plussat: Clean and Golf view.

Miinukset: Sitting area furniture uncomfortable. The air conditioner set up with the sitting area blows directly in your face.

Plussat: Loved the proximity to the beaches and hotels. We were able to walk to the Wailea shops and the beach walk. The unit was well-equipped with beach chairs & umbrella and a washer/dryer. I would definitely book this again.

Miinukset: There were only two small pools on the the property. The bathrooms were dated, but clean.

Plussat: The condo had a great view/breeze and all we needed for a weekend getaway! Will try to do this again!!

Miinukset: The pool was small and a bit too warm to enjoy... but it was close enough to the beach...

Plussat: Location of property near services and beachside hotels and restaurants. Also, quiet surroundings.

Plussat: We enjoyed the staff they were all awesome. The cooks were excellent. All our needs were met.

Miinukset: Didn’t like the view of the new construction going on but that’s life

Plussat: The breakfast was delicious and really fresh! And the view from the 2nd floor room was amazing!

Miinukset: The key cards had a lot of issues!

Plussat: My husband and I stayed at Kohea Kai Maui, an Ascend Hotel in July 2018 for our end of our honeymoon on Maui. We loved the helpful and friendly staff. We thought our room was 5 stars with beautiful high ceilings, comfy bed, remodeled and spacious bathroom. We even took use of the microwave, toaster, and refrigerator during our stay. We appreciated the friendly note and basket of complimentary snacks. Truly felt welcomed and comfortable there. The location was also very convenient. We were centrally located from the north side, the harbor, and airport. We were surprised to also receive breakfast included with our stay that was soo delicious ! I’m still thinking about those waffles !! During the day we were out exploring the island and this was a great hotel for a safe place to make our home base. We highly recommend you stay at this best kept secret on the island. You’ll be happy you did!

Plussat: The staff was super sweet the whole week. Our plane left late the day of check out but they held our bags and let us use their facilities and beach stuff so we still got to enjoy the day! We didn’t stay at their facility a whole lot because we were out exploring every day, but their pool and gazebo were nice spots to hang out in!

Miinukset: When we were there there was a lot of construction going on nearby which was a bummer but not their fault. Also the walls and ceiling are kinda thin but it wasn’t too big of a deal most of the time.

Plussat: Great beach front. breakfast included. Short driving distance to multiple restaurants

Miinukset: Resort is an overstatement for this property. The pool was very small. The room was ok. The AC was dripping. roosters sang loudly from 3 to 6am on both nights we stayed....

Plussat: Staff was very friendly. Good restaurants are close by. Beach is across the street.

Miinukset: It's a grate location to explore Maui. You are kind of in the middle of the island and there are no long drives to important locations.

Plussat: Relaxing. Not a lot of people. 24 hours open pool & spa. 24 staff.

Miinukset: Snails & lizards

Plussat: We had a room right by the front of the property’s and the view was of the ocean- the sunset was spectacular. The room had many amenities and air conditioning and a fan so it was nice and cool. The resort had a little pol And jacuzzi, and you could eat the complimentary breakfast out in the garden- the breakfast even offered gluten free bread! The staff were really welcoming and willing to strike up a conversation.

Miinukset: Honestly, nothing. I highly recommend this hotel. The only thing was that there was construction on the next door property, but they couldn’t help that.

Plussat: We couldn't believe how big and well equipped the apartment was. A lovely balcony to enjoy a delicious free breakfast from and even a much needed washer and dryer. The only problem was we didn't want to leave the premises because it was so good!

Miinukset: It's a little bit far away from shops and the main beaches to walk to them. At the moment there's also a view of a building site next door. We didn't go in the pool but it didn't look especially clean.

Plussat: Location was great - all of Kihei was easily reachable, and the beach across the street is beautiful. The staff was friendly and helpful, and helped us retrieve something that we accidentally left behind (a phone charger).

Miinukset: The pool is smaller than I expected, and was dirty when we got there. The jacuzzi was broken - no sign on it, we had to call the desk to find out.

Plussat: The staff is Incredible!!! They went out of their way to help us out when we had a terrible Airbnb booking experience! We got here at midnight and they turned our unbelievably bad day/start of our holidays into laughter and relief!! On top of the staff the room was spotless! The room is really nice, modern and the bed is amazing! Honestly best hotel I’ve ever been too! Mahalo Mahalo Mahalo

Plussat: They upgraded our room ! Excellent view and room! Breakfast was great and exceeded expectation ! Staff very attentive and accommodating, when you needed them. Location very easy to get to other towns

Miinukset: I can’t think of anything