Halvat lennot Kahuluihin

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Everything works and quick to get to destination."

Miinukset: "Flight got cancelled"

Plussat: "Comfortable seat, great crew."
Miinukset: "Flight delayed, no USB port and no entertainment"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Like the overall KLM experience"
Miinukset: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plussat: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Miinukset: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "Turn the lights on early making it hard to sleep"

Plussat: "Best airline in the business quick efficient and outstanding service What else can you say"

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Nice crew pilot food and beverage"
Miinukset: "No wifi"

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plussat: "The entertainment options were good."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Miinukset: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Miinukset: "Delayed!"

Plussat: "Very friendly service!"

Plussat: "Very friendly staff"

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "The flight attendants could not do enough for you."
Miinukset: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."

Plussat: "was very quick"

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Miinukset: "Nothing!"

Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Miinukset: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plussat: "Easy airport business"

Plussat: "captain was great."

Plussat: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Miinukset: "Cabin noise and air conditioning too cold, didn't sleep well"

Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Miinukset: "Nothing​"

Plussat: "Timely"
Miinukset: "Food"

Plussat: "Everything was perfect! The crew always ready to serve us!"
Miinukset: "Perhaps, update media features! A small corner for children to keep them "busy"."

Miinukset: "More drinks, snacks"

Miinukset: "Boarding at LAX was a bit difficult as sound system in that area of the terminal was muddy."

Plussat: "The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided."
Miinukset: "See above."

Plussat: "Most of the flight there was strong odor of suer smell"

Plussat: "Friendly crew. Coach seats have okay room compared to some other carriers."
Miinukset: "At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment."

Miinukset: "Rouge set up of the plane. Bring back air canada please"

Plussat: "On time flight. Friendly crew."
Miinukset: "No food unless you bought it, minimal service."

Plussat: "Competent stewards/stewardesses"
Miinukset: "No meal?"

Plussat: "Not much. The entertainment choices were good, but other than that, things were mediocre at best."
Miinukset: "Boarding was disorganized. Seating was crammed. No priority was honored (being silver members who always get boarding on Zone 2, we were put in zone 4. The food was mediocre to poor, and beer or wine were not complimentary, even though this was an intercontinental trip."

Plussat: "Not much of anything"
Miinukset: "Lack of in-flight entertainment, uncomfortable seating"

Plussat: "It was a direct flight from Toronto to Kelowna."

Plussat: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Miinukset: "There wasn't anything I remember not liking. It was great."

Plussat: "Crew was friendly."
Miinukset: "My wife and I were seated in different rows."

Plussat: "Roomier"
Miinukset: "Nothing really"

Plussat: "Business class seats and the overall service"
Miinukset: "Flight was late and the movie selection in English is pretty old."

Plussat: "On time"
Miinukset: "No food or entertainmet."

Plussat: "flight was smooth"
Miinukset: "We basically were left without info about connecting flight! Also priority boarding for passengers with kids should be announced. It's not the job of passengers to ask. Crew could use more friendliness and being more helpful in giving directions especially in flight and for connections. The lady that checked us in was the worst. We gave her boarding passes and passport and after checking she gave them back to me in a disorganized way, I had a toddler and I had to stop and arrange my documents first. She did not even indicate where to keep the strollers. All she cared was to see d face of my toddler, in my effort to get d child up from stroller and turn her around to her, she fell and guess what, this lady did not even react! Unflinching, she just wanted to check d face of my 3 year old in case she is impersonating. That being said, some other staff were very friendly so this is not generalizing all to be same way"

Plussat: "Love a direct flight into/out of Budapest! Rouge flights have an app you can use on your device with a small playlist of entertainment options. Otherwise, you're stuck with whatever you brought with you."
Miinukset: "Wish there was a notice of our flight progress somewhere. I felt embarrassed to ask the flight attendants who had to do calculations on the spot instead of being able to just check it on the app."

Plussat: "comfortable clean and overall a pleasant experience"

Miinukset: "On the way to Barcelona, We didn't have access to any online media during the flight because their wifi wasn't working properly and we couldn't download the app. On the return, we downloaded the app prior to boarding but the app failed to work properly!"

Plussat: "Once I made my flight (the next day) everything went smoothly"
Miinukset: "Online checkin does not inform passenger if their passport is suitable for travel. Although my online checkin was successful, once at the airport the attendant would not allow boarding because expiration was within 6 months of travel - a requirement for certain countries. It would be much more efficient - for airline and passengers - if the online check in system can catch this before arrival at the airport."

Plussat: "Again, nothing good stood out to me, although the entertainment was very good, with recent movies and music."
Miinukset: "I was late for this flight due to the delay from Baltimore to Toronto. I got a new flight with no problem, BUT the change messed up my travel plans because the arrival time to Athens was now later than before. We were additionally DELAYED 3 hours in Toronto."

Plussat: "Departed on schedule"
Miinukset: "Very unfriendly flight attendent"

Plussat: "Treated well and basically enjoyable flight, which is saying something on an eleven hour flight."
Miinukset: "On the return flight we arrived an hour late, and though we were told that they were holding our connecting flight, it left on time, five minutes before we got to the gate."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Miinukset: "One of the worst overall flight experiences. Flight attendants ignored assistance light, no entertainment ( only option was paying for an ipad), and blankets had to be paid for!!. Flight was so booked that we were late taking off. Poor flight attendants were obviously understaffed. Will avoid this airline when possible"

Plussat: "Great fast flight"

Miinukset: "Many of us were refused boarding on the connecting flight. They gave away our seats. I arrived at the transvfer counter50 minutes prior to the flight. I was first. Gave excuse that bag must go with me. Customs confirmed that this is AC not customs. To add insult, they flight to Montreal was late, the flight to Boston was late, and finally my bag NEVER was on either flight so there excuse was an out right lie. I missed half the weekend home in over a month. AC doesn't value my time and I don't value their service. Every time I go back to this airline I realized why I left. Going to Asia; don't get suckered into using this route. BTW a friend on PVG-YUL-BOS never made it as well. AC still using a CRJ200 that can't land in weather. NOT A BUSINESS CLASS EXPERIENCE."

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Crew were friendly and helpful."
Miinukset: "The flight was delayed, pretty typical for LAX. But we also had to take a bus from the terminal to the plane over 2 miles away, which wasn't ideal."

Plussat: "I arrived safely!"
Miinukset: "This was an AIR CANADA operated flight. Considerably less comfortable than the 3 LH operated legs of my recent trip to Kenya."

Miinukset: "Over an hour delay boarding."

Miinukset: "They lost our checked baggage. Luckily we did get them back within 20 hours."

Plussat: "The service on the flight was fine."
Miinukset: "Wasn't able to check in to my flight before hand, so I had to wait in line to get checked in at the airport -- stressful!"

Plussat: "Smooth flying, great pilots, pleasant stewards."
Miinukset: "The food Santiago - Toronto good. Food Toronto - Santiago poor!"

Miinukset: "Food was terrible even for flight standards. No screens or movies shown. Had to have pre-downloaded the ap to watch movies. No wi-fi available for purchase. On one of the drink passes I was skipped."

Plussat: "The crew was so good and friendly. I had an overnight flight and so having a considerate crew is so important. The comfortability was decent for being a plane and long distance."
Miinukset: "It was a 6.5 hour flight and there was no entertainment. Every additional amenty cost extra."

Plussat: "The seat"
Miinukset: "1h30 delay once boarded The braeckfast which un fact consisted un only à slice of banana cake."

Miinukset: "My luggage is lost and I still don't have it!"

Plussat: "- At Rome FCO, one of the Air Canada representatives pulled out of the line to get us into the business class check-in line since we had 2 kids - we totally loved this focus on families and respect the attention to detail! - The flight from FCO to YYZ was awesome! great food, great service, constant flow of drinks and the dessert was awesome! my kids are picky eaters and even they enjoyed the food - Movie and entertainment selection was awesome - Lastly, appreciated the prompt service for getting child stroller at the door of the aircraft at all times (from FCO-YYZ-PDX)"
Miinukset: "- The new designed aircraft are meant to pack more passengers which means the aisle for rolling the trolley is very narrow - poor flight attendants were having a challenge and bumping trolley into seats (not their fault at all) - given likelihood of injuries and lawsuits, I highly recommend AIR CANADA management to do something about this narrow aisle before it is too late (i.e. major lawsuit filed by future passenger on account of injury sustained because of getting hurt by food trolley)"

Plussat: "Thanks to the Air Canada for helping me take an earlier flight and make my connection in Vancouver"

Plussat: "Everyone I came in contact with was amazing and super helpful!"

Plussat: "Nothing to like about this airline. Horrible people especially in toronto, really unhelpful, extremely rude."
Miinukset: "Air line decided they didn't want me to take my connecting flight. Removed my luggage without consulting with me. Offered me a disgusting hotel. Forced me to pay out of pocket for food, taxis, transfers and my own hotel choice. Staff were so rude. No explanation to why they removed my bags. I made it in plenty of time for my connecting flight but airline had just decided. No staff member was interested in answering my questions or helping. They all just wanted to sod off home. they just didn't care."

Plussat: "Friendly staff and movies for children"

Plussat: "You had the latest HBO shows"
Miinukset: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."

Miinukset: "We sat at the back with no windows and there was no entertainment except for an app available through wifi on our phones."

Miinukset: "Cancelled my flight. I have zero faith in Air Canada."