Poor heating - room heater on timer that didn't come on in evening and v cold. Rooms and décor very tired Room v basic and functional.
Great location-Some very friendly staff and even a
2 out of 3reception staff very helpful. Kitchen staff for breakfast very good. Leisure club reception very good.
No special rates for groups . I have a team of 12 people working on the door step of this hotel and we are all getting different rates. Some are getting £49 per night including breakfast others are paying £67. Those with the higher rates and tired bedrooms have moved out to the premier inn which has better parking and restaurant.
Old wing very disappointing- No rewards for repeat
This is my 3rd week at the hotel and it is very busy ,very conveniet to motorway and work. The new wing of thehotel is nice and I have had 2 very positive stays.This weekwas a relative nightmare with very basic and tired looking room.
Reception staff quite lazy this week so no recognition of regular clientelle or help with getting cheaper options for wifi/breakfast so ended up getting worse service and very inferior rooms. There are other hotels nearby which offer better quality so I would suggest the hotel looks at better rates for repeat customers. I have had sixof my team staying at the hotel We dont get group rates or any special discounts. No sign of investment being made in the bar area . Very basis restaurant menu. Not suitable for people like me with restricted dietary needs (halal). I have had to call for deliveries from outside suppliers.
Walton Hall and Gardens sijaitsee 4 minuutin ajomatkan päässä ja Norton Priory Museum (museo) 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-uloskirjautuminen, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
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