Halvat lennot Manchester

Plussat: Everything but not the food

Miinukset: Food was horrible

Plussat: I didn't end up taking the flight. It was canceled.

Miinukset: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: Vegetarian option of the food. Constant hydration

Miinukset: WiFi

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Plussat: The crew positive attitude

Miinukset: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Plussat: Inflight services

Miinukset: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Plussat: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Miinukset: Same airline coming from one place have different methods it’s a bit confusing.

Plussat: The audacity of your gross negligence in a time of global pandemic.

Miinukset: Any semblance of social responsibility or ethical behavior.

Miinukset: It was good enough.

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Plussat: Young crew, with positive attitude and very kind and helpful.

Plussat: The audacity of your gross negligence in a time of global pandemic.

Miinukset: Any semblance of social responsibility or ethical behavior.

Plussat: Everything but not the food

Miinukset: Food was horrible

Plussat: Trip was canceled

Miinukset: Trip was canceled without costumer exchange or rebooked

Plussat: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Miinukset: Food, entertainment program, pillows and blankets would have been nice,

Plussat: Everything but not the food

Miinukset: Food was horrible

Plussat: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Miinukset: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.