Halvat lennot Manchester

Miinukset: More food choice and more snacks should avialable during flight time Both serving food is very bad

Plussat: Big aircraft made it a smooth flight

Plussat: They crew were super amazing the food was delicious

Miinukset: Well I’m tall and I was having a little trouble sleep

Miinukset: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.

Plussat: I liked the service and the food

Miinukset: The lack of movie choices

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Miinukset: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Miinukset: no peanuts?

Plussat: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Miinukset: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Plussat: Efficient boarding and disembarking.

Miinukset: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Miinukset: At least a complimentary glass of water or juice in Economy.

Plussat: Newer plane for this stretch.

Plussat: Everything is well organized, crew members were great.

Miinukset: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Plussat: Good enough.

Plussat: Confort

Miinukset: The crew and the food, specially the food.

Plussat: Smooth flight for the most part.

Miinukset: Better food choices. Better communication and better boarding procedures by rows or groups.

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Miinukset: Horrible customer support

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Plussat: To reach the goal.

Miinukset: Food. Time.

Miinukset: Meal choices - only serving beef in economy was not great.

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Plussat: The crew was very attentive.

Miinukset: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: The seat was not as cramped as the Greenland Airways flight preceeding this.

Miinukset: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plussat: Crew was good, especially from Beijing to Copenhagen

Miinukset: Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.

Miinukset: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Miinukset: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Plussat: We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Miinukset: The snack sandwich was freezing cold...

Plussat: The crew was great! The seats are never comfortable on economy flights.

Plussat: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Miinukset: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Miinukset: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Plussat: To reach the goal.

Miinukset: Food. Time.

Plussat: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Miinukset: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plussat: Friendly crew

Miinukset: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Miinukset: To arrive on time

Plussat: The crew was kind, the flight was on time and alll in all was just as expected.

Miinukset: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Miinukset: Meal choices - only serving beef in economy was not great.

Miinukset: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Plussat: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Miinukset: Flight attendant didn’t smile @ all, it was like we are on her way.

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Plussat: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Miinukset: Nothing comes to mind. Keep up the good work.

Plussat: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Miinukset: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Plussat: The crew is very nice.

Miinukset: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Plussat: Crew was helpful and ver polite and efficient

Miinukset: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Plussat: See previous note about lost bag.

Miinukset: See previous note about lost bag.

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plussat: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Miinukset: I can’t think of anything to improve on.