Warrington hotellia

Plussat: The sunday lunch was very good

Plussat: This is the second time we have stayed at the Black Swan, situated within 3 miles of M6. Very near to Manchester and Warrington. Very pleasant staff. Excellent breakfast.

Miinukset: Bed was a bit uncomfortable.

Plussat: Service, Breakfast, Room decor & comfort. Parking

Miinukset: Rooms are noisy and too warm

Plussat: Lovely place and convenient location

Plussat: Lovely big rooms. Spotlessly clean. Well equipped. Food was excellent, quick service, fresh and piping hot.

Miinukset: Round toilet seat on a square toilet, bit uncomfortable.

Plussat: good location, comfortable bed, good shower, good breakfast - ideal for a quick overnight stay en route

Plussat: Very friendly staff in a friendly environment, excellent location and lived up to my expectations. Loads of parking

Miinukset: everything was OK for what I needed

Plussat: Bed comfortable very quiet staff supurb

Miinukset: Nothing this is my third time

Plussat: Polite and efficient service. Very good value for money.

Plussat: Very comfy Nice staff

Miinukset: Nothing

Plussat: Spacious

Miinukset: Heating not working correctly

Plussat: The hotel is very basic, however the food was good, better than the usual chain hotels.

Miinukset: Room needs updating

Plussat: Good value for money

Miinukset: Smell of smoking as entered building

Plussat: Everything

Miinukset: Nothing

Plussat: Very good leisure facilities

Plussat: My room was upgraded to the Tower Suite which was fantastic and very large. Staff were lovely and friendly and nothing was too much trouble.

Miinukset: The breakfast didn't have as big a selection as you get in other hotels, there was more than enough but a wider variety of options would have been nice.

Plussat: We went to the Christmas party so was ideal for us to stay there

Plussat: Breakfast was cold, insufficient items on the grill. Buffet was disappointing on the Saturday night.

Miinukset: Breakfast could have been hotter.

Plussat: Bar and Lounge area really cool with great chill out music.

Plussat: Perfect location to get to Liverpool

Miinukset: Great would deffo stay again

Plussat: The room was very clean and modern, with quality free wifi which was an added bonus. The hotel was easy to find with appropriate parking.

Miinukset: I cannot believe in 2020 I have to pay for parking (£4), hence would not recommend as there are other hotels of equal quality or slightly below where parking is free.

Plussat: Area is quite

Miinukset: Bed like sleeping on rock, one pillow each, quilt only covered the bed one of the reasons we left early

Plussat: The restaurant bar and bedroom

Miinukset: The breakfast was cold The pillows are too flat

Plussat: Favourite hotel. Modern, lovely staff, Comfy beds, the best showers and located close to motorway links and Warrington.

Miinukset: Everything was good

Miinukset: The room was a bit stuffy upon arrival. Otherwise everything was perfect.

Plussat: Friendly staff

Miinukset: Restaurant closed on Sunday. Ate subway across the street because nothing else was open.

Plussat: Staff go out of their way to make sure your stay is perfect. Excellent all round

Miinukset: Bar menu was quite disappointing. There’s a section marked favourites and the only meal any of us would eat was fish and chips. Ordered a delivery from just eat

Plussat: Did the job. Location near motorway, not far from big pub serving food. Staff seemed fine. Beds pretty good.

Miinukset: Problem with internet - didn't work for much of our stay; by way of compensation they gave us a half price breakfast (after I asked). Would have been pricey for what you got otherwise

Plussat: Great staff ! Made my stay very comfortable

Miinukset: All good ! No issues !

Plussat: The staff were lovely and very helpful. Good location just off the motorway.

Miinukset: Food was expensive. Compared to other Holiday Inn's the building could do with an upgrade.

Plussat: The room that also has a couch in is my favorite. Love the shower, it's big and powerful. The reception staff are always fabulous

Miinukset: everything was great

Plussat: Good value for money

Miinukset: No plug for the bath

Plussat: Friendly staff and decent breakfast

Miinukset: Would have preferred curtains instead of the slightly tired looking blinds

Plussat: The manager

Plussat: Nice sized room

Miinukset: Toilet was a bit cramped to use and the paent for the room was taken before arrival

Plussat: Very helpful chap on reception, good location, strong WiFi.

Miinukset: Room was very cold on arrival and the heater in the room wasn’t working. The man on reception did bring me a small portable heater, but it took a long time to heat up the room. Also there were blinds on the window instead of curtains which didn’t help with keeping the heat in.

Plussat: Nothing

Miinukset: Absolutely freezing , shower was warm and very poor and the breakfast was very basic wasn’t a choice to Choose from and the attitude of the man on the desk was very poor.

Plussat: I often stay here, but am always surprised again by how wonderful it is! It really is a little gem of a place; huge rooms, nice friendly helpful staff, nice breakfast. Also, it was freezing outside and the room was so lovely and toasty. The walls are orange and green, nice and quirky!

Miinukset: nothing, all was great.

Plussat: Nothing

Miinukset: Booked non refundable bedroom a week in advance but was telephoned as I was arriving in the early evening to be informed that they had double booked my room so my reservation had bee cancelled. I asked if they could help me find another hotel nearby at such short notice and there advice was to “ google it” Was interesting that they were still showing online that they had available rooms that night. I eventually found a hotel for half the price, including breakfast. Their staff said that they routinely had people seeking rooms late at night because they had been double booked and cancelled by the Village hotel.

Plussat: It was clean

Miinukset: There was a Christmas party going on (Sunday night) must have been for the local college as I could hear the music all night and all night long there was constant traffic of people going up and down the corridor making lots of noise.

Plussat: Restaurant ... and location of rhe hotel ... near train station near shopping

Miinukset: The room was full of dust then i saw under the bed a spoon left by a customer dont know when ... So far good reception good staff The quality and the cleanliness of the room need to be improve ... no sanitary paper in the bathroom I was in room 207

Plussat: Sijainti hyvä keskusta ja jaupat kävelymatkan päässä...10 min. Hotellilla sport-pub-ravintola ja terassi sekä monipuolinen kahvila.

Miinukset: Hotellin Gym-uimahallitilaan jatkuva meluinen ihmisliikennne samasta ulko-ovesta hotelliasiakkaiden kanssa. Meluisa aula. Myös kahvila ja pubi mieluisia .... englantilaiset kovia seurustelemaan!

Plussat: Modern room with good facilities. Bar and restaurant was lively. Added some atmosphere to the usual boring business trip. Will definitely stay again.

Plussat: The bed was comfortable.

Miinukset: Not a fan of the self-service check in, even though there was a staff member standing there she was rude and made us struggle through it unassisted. No fridge in the room.

Plussat: Everything they love.. not been myself

Miinukset: This was a gift for my son and his wife for Christmas. They love this hotel.

Plussat: Good location Hotel nice and clean Staff very helpful.

Miinukset: Room was freezing until the heating kicked in in the early hours.

Plussat: The staff member we dealt with was very accommodating. She sorted us a table quickly for our evening meal and gave us personal attention all evening.

Miinukset: Can really think of anything

Plussat: The walls are quite thin so expect to hear your neighbours unless they’re the considerate type

Plussat: The staff was very friendly and helpful,a very welcoming hotel an we will be coming back,your room were fresh an clean. It was a lovely sound waking up and hearing the birds singing,thank you for a lovely stay in your hotel.

Plussat: Lovely reception area/bar Comfortable bed

Miinukset: Rooms were very old fashioned and small for the price. Wallpaper peeling off the wall. No option for room service when requested.

Plussat: Very convenient, nicely decorated.

Miinukset: Very small double room. Hard uncomfortable pillows.

Plussat: Friendly and relaxing ambiance. Quiet environment and seemed to have good parking. Friendly helpful staff.

Plussat: Great value for money, lovely staff

Miinukset: Nothing

Plussat: Staff friendly and helpful, hotel well Maintained

Miinukset: Shower leaked over floor

Plussat: Staff worked hard to meet every request. Room was warm and comfortable and breakfast excellent

Miinukset: Huge Christmas party on sat night did not disturb us greatly although the pools of vomit in the car park the following morning were not pleasant. Although we had stated when booking that we needed a double room with extra bed in room for child we were shown to a twin room and had to wait in bar till they organized a suitable room. They said that our request did not download to them

Plussat: Very convenient location to meet up with family and friends who live locally.

Miinukset: On eof the three rooms I booked was exceedingly cold and therefore uncomfortable.

Plussat: nice cosy friendly hotel

Miinukset: When I arrived at the hotel they did not have my booking luckly they had a spare room, noy sure who was at fault Bookings.com or Hotel

Plussat: Clean and tidy.

Miinukset: None really.

Plussat: The breakfast was excellent and staff on reception were very friendly and helpful.

Miinukset: I was in room 13 and the bathroom looks like it needs refurbishing, tiling was rather shabby.

Plussat: Friendly and helpful staff. Lovely surroundings and room was spot on

Miinukset: Really stuffy in the room, no aircon but didnt realise had to turn the radiator off until was too late, should have advised really as I did enquire about it.

Plussat: very nice room. excellent tv plus channels, the restaurant is one of the best hotel restaurants i've tried (I've worked away since 2000!)

Miinukset:

Plussat: The excellent restaurant

Miinukset: Bathroom is looking slightly shabby

Plussat: The food was exceptionally good for an English hotel.

Miinukset: The bathroom was awful, but clean enough.

Plussat: Great breakfast

Miinukset: Room needs decorating

Plussat: Staff very welcoming Breakfast was nice - fresh coffee & toast

Miinukset: Creaky floorboards!

Plussat: It was directly opposite the station, friendly, served food, free breakfast and I felt safe and comfortable.

Miinukset: Its an old building and could do with some tarting up but what it lacked in modernity it made up for in a warm welcome and comfort.

Plussat: Staff friendly and helpfull

Miinukset: Nothing

Plussat: Great location, excellent value and friendly service with a smile.

Plussat: pleasant hotel set close to town centre to walk to good selection of pubs, bars and restaurants. Staff very helpful and friendly which makes a huge difference especially after a long drive!!!

Miinukset: The hotel is certainly very tired in décor and appearance both in communal areas and bedrooms, a freshen up all round would make it a far warmer and more attractive place to stay.

Plussat: I liked the helpful staff the most. They just satisfied all my requests. Cleanliness was great also rooms were cosy & comfortable and in winter nicely warm. Bonus was for me I thought it will be bit noisy close busy street and train station but finally it was not bad at all for me in my room even with opened window.

Miinukset: There was nothing for me to complain.Probably those to describe. On breakfast there could be on offer some fruits or veg but for English guests was satisfying typical full english breakfast&cereal offer. I needed to change room as there was "in built" shower head in my original booked room, which for me was quite unsuitable but helpful staff gave me room exchange where was usual hose shower.

Plussat: Profesional service

Miinukset: N/A

Plussat: Location was a big plus and the value for the money was spot on. I would stay here again, I’m already checking prices for March.

Miinukset: Can’t complain about anything to be honest.

Plussat: Clean Tidy, Great pub/ Restaurant next door. Friendly Staff. @£35 exceeded expectations.

Plussat: The bed where so comfy ! And the rooms had everything you could think off! Extra pillows and towels in the cupboards and also a portable heater in case we got cold. Also the they had a smoking shelter which was amazing as it was cold wind outside it sheltered you From it.

Miinukset: I didn’t like the fact that the windows could only open a certain amount as it was restricted and it got warm and we couldn’t get any coldness into the room. As we had had a bath a we cooked in the room.

Plussat: The staff are very helpful and friendly. The convenience of the hotel to the town centre was good, the pub/restaurant next door was good with excellent tasting food at good prices.

Plussat: the breaded mushrooms where really hard on mains and starter. Breakfast sausage was taste less and quite hard.

Miinukset: no heating in my room and was very cold night. asked at reception on my way to get food next door. returned to find no heating still. discussed with staff next morning at checkout and nothing had been recorded.

Plussat: The bed was comfortable and the hotel was quiet. The room was clean and the shower was fine.

Miinukset: The decor is bland. The checkin is a fully manual process. I thought I could walk 20 mins from Warrington Bank Quay station. 15 mins into my walk I was directed by Google Maps onto an unlit footpath alongside the Mersey, through a pitch black tunnel under a disused railway bridge. It was almost 11pm and I really did not fancy this even though the hotel appeared to be just the other side according to the map. Getting there another way led me right back to Bank Quay station. The alternative footpath from there also did not look viable so I gave up and took a taxi. I don't think this is a satmav problem... the site is awkward to walk to and I strongly recommend not even trying at night. There are no services on site apart from a pub next door which was closed by the time I arrived, nor is it really realistic to walk anywhere to find local services at night, so for example if you wanted a quick drink after a long journey, you may be out of luck. In this sense the Premier Inn Warrington Centre is not in the centre of Warrington. This site is also poorly served by taxi services. Even though I prebooked my taxi to avoid the difficulties that a sign in the reception warned of, my taxi was 20 minutes late, which meant I was 15 minutes late for my meeting. I am a Premier Inn fan and this is not a bad hotel, however the location is poor and I would have hoped that the staff would be totally on top of the taxi issue and would have been warning more aggressively and chasing the taxi company without me having to ask several times. At 71 pounds, I feel the price was too high.

Plussat: Gym ok

Miinukset: Poor heating - room heater on timer that didn't come on in evening and v cold. Rooms and décor very tired Room v basic and functional.

Plussat: Great facilities in the leisure club which are free for hotel guests. Showing football on TV in the bar where they have BT sport. Plenty of free parking once your reg no. is entered on the system and everything is great value for money. Situated on the southern outskirts of Warrington with easy access to the town.

Miinukset: Cold room. Very poor signage in such a big place, got lost more than once and met a guy wandering around the corridors who was also lost ! Not just me then ... Buffet breakfast not the warmest and pathetic little cups for hot drinks - where's the mugs ?! Whole place a bit tired and scruffy.

Plussat: Our room was lovely and clean, very spacious and modern. Best nights sleep we have had in ages with well kept gardens just outside our window. This however wasnt the room we paid for as we were upgraded for free.

Miinukset: We were shocked when we went for breakfast to be dining amongst a dining room full of asylum seekers...many in large groups of men with no manners! Not what we expected in a 4 star hotel. Also we were upgraded from our original room due to the stench of cannabis coming out of the rooms in the corridor we were originally meant to be staying. If we hadn't been upgraded I dread to imagine what our stay would have been like!

Plussat: good nice place to stay.

Miinukset: everything ok

Plussat: The price..

Miinukset: Everything else.. Very dated, untidy, tatty and not maintained properly

Plussat: 2 out of 3reception staff very helpful. Kitchen staff for breakfast very good. Leisure club reception very good.

Miinukset: No special rates for groups . I have a team of 12 people working on the door step of this hotel and we are all getting different rates. Some are getting £49 per night including breakfast others are paying £67. Those with the higher rates and tired bedrooms have moved out to the premier inn which has better parking and restaurant.

Plussat: This is my 3rd week at the hotel and it is very busy ,very conveniet to motorway and work. The new wing of thehotel is nice and I have had 2 very positive stays.This weekwas a relative nightmare with very basic and tired looking room.

Miinukset: Reception staff quite lazy this week so no recognition of regular clientelle or help with getting cheaper options for wifi/breakfast so ended up getting worse service and very inferior rooms. There are other hotels nearby which offer better quality so I would suggest the hotel looks at better rates for repeat customers. I have had sixof my team staying at the hotel We dont get group rates or any special discounts. No sign of investment being made in the bar area . Very basis restaurant menu. Not suitable for people like me with restricted dietary needs (halal). I have had to call for deliveries from outside suppliers.

Plussat: The staff was very friendly and helpful

Plussat: The hotel is central and has easy access. It has no big frills but was quite adequate for our needs. We were spending most of the day with our family, so little use was made of the hotel facilities.

Miinukset: No housekeeping for 3 days due to staff shortage. However, the hotel management did leave a message if we needed anything to ask at reception. But what happened was not communicated in person, but by way of a note at reception, and this is not correct in my view. We were staying downstairs. At times, it was also quite noisy with other guests banging doors when they came in at late hours. Also, people walking into their rooms above ours at these same hours, woke us up when the floors creaked.

Plussat: the breakfast was just splendid, the staff very polite and accommodating to their guests. the staff is also quite polite with helping you out with bus directions to the town centre. the dining area is especially brilliant, has an old English charm to it. the reception was kind enough to lend me an extra air heater for the winter. considering its Christmas time, I am surprised and humbled at the politeness and efforts of the staff.

Miinukset: the bedsheets could have been changed more often, and the room cleaned more often. the size of the regular rooms was just big enough to fit one bed and land your feet. the Wifi is not good for rooms at the extreme ends. funny enough the hotel is resized to accommodate 62 beds in a small space, meaning its a hive of small rooms stuffed in a small space. please change your beds, the springs in your bed are wonky. change sheets and pillowcases often rather than waiting for the guests to chase you about..

Plussat: The staff were lovely and it was clean.

Miinukset: The bed was so uncomfortable and blood was found on the pillow. On the pictures it showed shower gel was in the room but on arrival this was not the case.

Plussat: Mostly ok but the breakfast chef was off the waitress couldnt cook poached eggs so she did scrambled in a frying pan with oil

Miinukset: The room was very out dated very cold radiator wasn't on until 6 and it only got warm the carpet w had loads of really bad stains on it and the overall cleanliness was not good.. the bed was hard and pillows old and flat..

Plussat: Bathroom spotless.

Miinukset: Can't ask for any more for the price paid I mean best budget hotel.