Hotel Pension Lumes

Great location (100 m from Stephensplatz). Quite spacious room. Many thanks to the friendly and helpful Russian speaking receptionist (pity we haven't asked his name).

Where to start first? Water in the shower doesn't drain at all. You're taking shower with your foot in dirty water. The depth is like 10 cm and it takes 30-40 min to drain till the next person can use it. Poor cleaning. I saw a hair in a plastic glass for toothbrushes. We found multiple hairs on the bedsheets. The window of the room 104 was broken. We opened it to get some fresh air and couldn't close it at night so it was nearly impossible to sleep from all the noise from the drunk people at the downstairs pub. Everything in the room is old, the toilet inside is yellow from the rust (which cleans easily by using specific liquid). Maids couldn't be bothered to clean the shower, they just made the beds and left us clean towels. It's too overpriced for the comfort and facilities provided. Owners have to invest some money in renovation and mind cleanliness