Willemstad hotellia

Plussat: Beautiful resort! You don’t like to leave it because it is just perfect to spend some days in the sun. Food was delicious and staff super friendly and supportive.

Miinukset: We booked the honeymoon suite but it was sadly located directly over the kitchen in which the staff started preparing the breakfast around 6 AM. So we sadly woke up multiple times from loud kitchen noises. They offered ear plugs but if you don’t like to use them like my husband who has tinnitus you should be aware of this fact. We can’t say anything about the noise in other rooms. The rest was just perfect and we would definitely recommend this resort.

Plussat: The rooms are just extremely comfortable and nice, the staff is ever present and extremely helpful, the attention to details and the sheer beauty of the place. Hard to find a resort in Curacao possibly getting close to beat it.

Miinukset: Nothing at all

Plussat: Everything was really good. Best place to stay in Curaçao.

Plussat: Food options were amazing for all meals. Very relaxing secluded resort. Very little distraction.

Plussat: The breakfast option is a must. The menu had a lot of delicious options and mimosa bar.

Miinukset: The bathroom on the second floor had slow drainage. So we were showering in 4 inches of bath water. The manager and maintenance was notified and planned to fix it immediately once we left.

Plussat: Resort is magnificent, warm and welcoming staff, knowledgeable guest service, beautiful private beach

Miinukset: Shower not warm

Plussat: Wide Comfortable and luxurious villas surrounding by mother nature. The gorgeous natural pool / lagoon is a differential. Staff could not be more effective and friendly. Food is excellent. Excellent choices on wine. I would certainly come back.

Miinukset: N/a

Plussat: everything was just fine

Miinukset: Could be more local drinks to try

Plussat: Incredible resort - very cozy and ideal for relaxation , sun and the beach

Miinukset: Being my 3rd this particular room didn’t have beach access and the pool was freezing so we didn’t use the outdoor patio much

Plussat: Baoase is a pearl with its scenic beach, luxury facilities, and a staff that always walks an extra mile for you. There is no doubt that we will go back to Baoase when we get the chance, we loved it.

Plussat: The Balinese ambiance was very relaxing. The staff was very attentive and accommodating. Private beach was staffed with butlers. The water was clear and had no rocks. The turn down survive was our favorite. The food at the restaurant was good as well. Best resort I've ever been to!

Miinukset: Pricing at the resort, everything is way over priced

Plussat: Comfortable bed and pillows, very clean room, complementary bottles of water on the first day. Very beautiful hotel, nice staff, pool bar with good options.

Miinukset: Very poor wifi connection in the rooms. Lack of vegan options on all restaurant menus. We were struggling to have a nice meal. There is no information about the ingredients on the breakfast buffet about gluten, dairy, eggs, meat. A 5-star hotel should be concern about people's food restrictions. We tried to have dinner twice at Medi, but the restaurant was closed.

Plussat: Personal was friendly.

Miinukset: Location was too far.

Plussat: Beach is fabulous. Food excellent- Burgers were tasty on the beach. The Shore restaurant has great decor. Would definitely go back. Great location for families. Golf course is beautiful. Staff were excellent. Restaurant team was accommodating and help with specific meal requirements. Ella in management was extremely helpful

Miinukset: Menu items at The Shore restaurant were too pricey even though food tasted good. Would have enjoyed some entertainment on the property eg music after supper time on property. Apparently we arrived too late on the Sat and missed the musical concert on the beach.

Plussat: Green and staff

Miinukset: Green and staff

Plussat: Installations are good. The view is good. The food is ok.

Miinukset: Cleanliness not up to expectations. Personel undertrained, lazy or just unwelcoming. It took more than expected to have a room key, and when we did, the room had not been cleaned, it was dirty from previous occupants. After some debate with the front desk, we had a room upgrade (better view), and when we came to that room it had all the bags from other persons.

Plussat: 24hr gym, cooled room, pleasant beds

Miinukset: No floormats at the bedside

Plussat: Staff at breakfast was friendly. Room is OK size. Proximity to marina and Boca 19 bar (which is great).

Miinukset: Check-in was a pain, one bossy 'management' lady trying to do everything herself, room wasn't cleaned on one day, trash not removed, drinking water not refilled, housekeeping doesn't answer the phone, overpriced (and closed) restaurants. No minibar, shampoo dispensers on the bathroom wall, Far, far, far away from anything else..

Plussat: Great resort

Miinukset: Expensive shore restaurant F&B service on the beach should be better

Plussat: The breakfast is good, but very expensive if you do not have it included in your room price.

Miinukset: Food and beverages are very expensive - even for a resort. Cheaper to rent a car and drive into town to eat. One of our biggest issues is that 4 mornings in a row we were locked out of our room and had to wait for security to let us in. Twice we were told they were going to replace the mechanism on the door, but we do not believe it ever happened. This was very maddening as we had to wait a long time and almost missed two excursions we had booked. The same thing happened to the people in the room next to us. Also - they charged our card many times for things not ours - still disputing some things on our card. I do not recommend this place.

Plussat: Close to the sea breeze, close to the center. Relaxing. Clean and comfortable. The lovely pool, the staff, the layout, the style and the focus on environment (that’s just there and not forced on you at all) and the small details.

Plussat: Hotel employee were very welcoming and the hotels location is interesting enough to make walking fun.You could easily visit new restaurants for a week without calling a cab.Never felt unsafe in the area even at night.Dive crew is Great!

Miinukset: IF you place people in the hottest room in the hotel, please let them have an extra key to leave the AC on as it turns off the moment you grab your room keyThe Attic room is not insulated and gets HOT!Short stay so didn't ask for new room..oh well

Plussat: Nice staff, clean and modern rooms, close to nice area with good restaurants. Good food!

Miinukset: Nothing

Plussat: Great friemelt staff, awesome location Manu great restaurants and bars in the vecinity. Will come back for sure!

Plussat: Great location by the sea so it was very relaxing being next to the water. We had the best (Most expensive) room with the best view. Good food. Also plenty vegetarian options at the restaurant. Shower and bathroom was big and clean. Liked the kettle and tea/coffee provided in the room.

Miinukset: The room had lots of potential for being amazing but lacked the privacy we needed. Room was right above the restaurant and we had noise from there after 10pm. We also had cigarette smoke in our room from restaurant guests. The worst part was that another guest peeked into our room from the side of the terrace while we were getting dressed! This part of the terrace should have been part of the room’s terrace rather than being open for use by everyone. Chairs on the terrace were sticky, stained and felt dirty. The bed was horrible! Mattress was very soft, sagging in the middle and we kept rolling into each other. It also seems to be a hotel geared towards smokers, as there were ashtrays everywhere. A little overpriced considering the bed quality and lack of privacy. the room looked much bigger on the pictures.

Plussat: It's located in a historic place within Willemstad and close to all the main sightseeing places in the city. People at the reception are very kind and willing to help. We were on honeymoon and they prepared the room accordingly and gave us a Brut bottle complimentary. Thank you very much!

Plussat: We booked a room with sea-vieuw and that we got. A small terrace .Living room and bath were shortly renovated. We were on the second floor and there is no Elevator. Breakfast is served on a platter and is volumanous. We stayed just one night and this was enough.

Miinukset: As we arrived, we couldn t find a free place at the pool. The beach is rocky and dangerous for Swimming. We were in the second fllor and there is no Elevator.

Plussat: Everething perfect. Reception. Location. Room. Pool.

Miinukset: -

Plussat: Nice room with a comfy bed.

Miinukset: Not enough shade at the pool.

Plussat: Beautiful property, great location with good restaurants, bars nearby. Our historic residence was awesome, spacious, elegant, clean. Walking distance to everything you'd want to see in town. Great service and good restaurant on site.

Miinukset: Wifi didn't reach all the rooms.

Plussat: There was parking on the property and the staff was friendly.

Miinukset: The linen for the beds was not cleaned and I had to ask the staff when will it be change so that was disappointing and when they did change it the new linen was also not clean. I was told when I booked the apartment that the linen would be changed daily but that was not the case. The person responsible for cleaning my room was not great at all. For a room so small this shouldn’t be a problem to clean it at a high standard. The bed was extremely uncomfortable and far too hard, we had to ask for an extra duvet to put it on top of the bed to sleep on, this definitely needs addressing. There was even a cockroach in my room on top of everything.

Plussat: So clean, amazing maids, a spa 20seconds far, the bed was amazing, bathroom was clean.

Miinukset: The walls are very thin so you can hear everything that happens in the hall, rooms next to you & rooms above you if you stay on ground floor.

Plussat: Great stay, very nice location, huge room, super clean, very comfortable bed, helpfulness and friendliness of the staff outstanding. From check in to check out, the overall experience was perfect! It's for me the place to stay, when I visit Curacao.

Plussat: The location The staff It was very clean and spacious

Miinukset: Everything was good

Plussat: Everything was perfect great staff nice quiet place will come back again

Miinukset: No complain

Plussat: It's the place to be if you want to unwind and relax. Love the energy!

Plussat: Very nice building, clean and modern.

Miinukset: No breakfast included.

Plussat: Top service!!

Miinukset: When we arrived at the hotel we where given a room where the airconditioning and microwave wasn't working. After an hour we where given another room. This could easily been prevented if they pre-checked the room.

Plussat: Colonial building with a boutique enthourage

Miinukset: -

Plussat: So let me start off by saying that my initial impression was that I REALLY wanted to like this place. The aesthetic and vibe were very chic and inviting, as previous posters have already mentioned at length. Now because this is a true-to-form boutique hotel, the rooms aren’t uniform and tend to differ slightly, for the most part. So this review will be based primarily on the room during our stay, the recently renovated Vitamin Sea suite with the private ocean view terrace. The owners / operators obviously take guest suggestions to heart and improvements are continuously ongoing (as per recent guest complaints, our room had a full length mirror, hair dryer, wifi functioned properly throughout, staff were approachable and courteous etc). A very solid choice as anyone’s home base for their stay in Curaçao, with an abundance of social media appeal. A plethora of trendy and top rated restaurants within a few minutes walking distance and located in the awesome neighbourhood of Pietermaai. It won’t disappoint.

Miinukset: To be completely impartial for others looking at this property as a viable option, what it did offer in terms of visual appeal, it did falter occasionally in regards to functionality. For example, while the bed was extremely comfortable, it was outfitted solely with a single bedsheet and no blanket / duvet. Regardless of the climate and a functional a/c, it just struck us as kind of odd that a request would be required to have an optional duvet or bed-sized blanket nearby. Nevertheless, one was provided promptly once we decided it would be necessary. Secondly, there was absolutely no storage space available in the room. No closet, no armoire, no unoccupied shelving. So if you’re an international traveler staying for any significant period of time, it’s obvious how this may pose a problem; you’ll be living out of your suitcase for the duration of your stay. Also to keep in mind, despite the vast improvements and renovations, soundproofing might pose a problem given the possibility of having unfavourable neighbours. We could hear every door slam from the adjacent room and footsteps from the room above us, albeit neither posed much of a problem during our stay. Just some food for thought. And lastly, our in-room fridge required service for the first three days, but was finally rectified and complimentary breakfast provided as an offering for the remainder of our stay. As per recent posters’ complaints, TV’s were still inoperable as recently as the final day of our stay, February 21st. Alternatively, we used our iPad which was more than sufficient.

Plussat: The location is perfect, it’s in walking distance from everything ! The people are absolutely sweet ! Absolutely amazing!!

Plussat: The design is great, comfortable bed. Amazing and helpful staff

Miinukset: The music is loud until 10 pm. Other than that everything was great.

Plussat: Great location, basically downtown of Willemstad, a lot of nice and good restaurants around, but also BijBlauw is one of the nicest restaurants in town, very friendly and helpful personal, we booked purposely the suite which came with our own private terrace with direct waterfront sea view for lazy mornings with a nice Nespresso coffee (machine belonged to room equipment) and cozy warm nights with a chilled white wine from the fridge. We loved the relaxed Caribbean atmosphere and privacy and we enjoyed outstanding 10 days on Curaçao and in BijBlauw.

Miinukset: BijBlauw is NOT the typical resort and therefore is not recommended for club vacation. The property directly at the sea but does not have sea access for swimming. The small existing pool seems to be rather decoration than a real swimming pool, as it is surrounded by all the restaurant tables. For us, it hasn‘t been selection criteria, as we loved to discover all the great natural beaches from north to south of Curaçao and prefer the open sea for amazing snorkeling to a small chlorinated pool, but for those who might look more for a all-in resort vacation BijBlauw might not be the first address.

Plussat: Amazing boutique hotel with a concept store and restaurant. Best dinner we had was here! Best coffee/breakfast we had was here! Best staff was here! Truly, the place anyone should book should they want a great area with genuine people and access to all parts of the island easily. We loved our room and giant terrance!! We would definitely return!

Plussat: Atmosphere ambiance, location

Miinukset: Rooms were ok. But lack off closet, hooks, bed too soft. Noisy in the hallway. Restaurant bit overpriced.

Plussat: Walking distance to town. Extremely helpful staff. Great food in the restaurant.

Plussat: Absolutely amazing place to stay. Staff was super helpful with getting us taxis and suggesting places to go. Location was perfect - short walk to downtown and many restaurants in the area. So great to fall asleep listening to the waves of the ocean... and the option of air conditioning if it was a bit too hot.

Plussat: Boutique hotel, spacious room, bohemian design, huge comfortable bed, restaurant-terrace that basically sits on the water, cappuccinos and cocktails were great.

Miinukset: AC didn't work properly (but fan was enough), TV didn't work either (but it's good for digital detox)

Plussat: The room.

Miinukset: The two double beds together.

Plussat: The hotel’s lush landscape provides for a lot of privacy. The beach is amazing; also loved the beach restaurant!

Miinukset: No issues

Plussat: The direct access to the pool. The proximity of the beach. The possibility to take a shower the last day before leaving for the airport.

Miinukset: The cleanliness of outside facilities (but depending on guests also).

Plussat: It is exactly as on the pictures, the rooms and facilities are extremely clean and the personnel very friendly. The location is perfect: right at the beach with the choice of 2 different beach facilities, and close to the center of Willemstad with many restaurants. The bar and food service is just exceptional. In short: your carribean dream come true! It’s a 4 star and a half hotel in my appreciation.

Miinukset: As described in many reviews there is music on the beach, even at night, but if you like to attend the beach parties, this is fine. Best is to ask for a room away from the beachfront if you don’t like that. For activities, best is to also use the internet to organize yourself since the staff is not always efficient. Just a minor inconvenience.

Plussat: We stayed here on the second part of our honeymoon for 8 nights. The photos we had seen beforehand didn’t do it justice, it’s so beautiful. The room was spacious and the cleaning service was excellent. We had a huge veranda too for watching the sunset. We didn’t realize before we came that it’s located beside Mambo Beach so we were spoilt for choice with restaurants and bars and it meant we didn’t need to take taxis for dinner. Reception staff were helpful and pleasant. I can’t say enough about this place!

Miinukset: There is no gym at the property which we knew in advance but I would still prefer if there was one. The air con was a little difficult to use meaning it was sometimes very hot especially in the bathroom as the unit is located in the main bedroom. There is significant noise from the beach party nights but this didn’t bother us as we requested a room away from that side and also aren’t light sleepers.

Plussat: My friend and I had a very nice stay at Kontiki Beach. Right before we arrived, we read some reviews about loud beach music, so we contacted the resort to make sure we were in a quieter area of the resort. We had no issues and did not hear loud beach music when we were sleeping. The staff was always super helpful and super professional. The five pools are fantastic. The resort is truly serene. All of our friends who stayed home were truly envious of our trip pictures.

Miinukset: I think the beaches are generally good in this area (make sure to catch a boat ride to the Spanish waters for beautiful sites), but the choices for food along the beach are pretty limited. Also, the mood beach lounge chairs are better than the more busy Cabana beach lounge chairs--so if you are looking for a less busier area, go there.

Plussat: The swimming pool is very beautiful, the service we got was good

Miinukset: Everything was good

Plussat: The staff went above and beyond. .. Especially the front desk staff.. Guest services.. Excellent.. A mention out. to . Angelo. from Guest service's .. Great service atentive and overall someone to count with anytime " He is the man"

Miinukset: The walls in our room were too thin.. Had issues with our next door neighbour.. If we were watching TV or talking to loud . we would either get a phone call from the front desk.. Or the neighbors would pounding on the door that connects to oir room....so my wife and I would have try to be quiet as a possible .. Aside from that its our only complaint..

Plussat: Greenery in the resort

Miinukset: Bands were very loud and lasted long into the night

Plussat: Paradise

Miinukset: Nothing

Plussat: Location and view, convenience to property amenities

Miinukset: Bed was uncomfortable Common living area was not air conditioned, hot most of the time and difficult to use

Plussat: Excellent beach, restaurante options, swimming pool

Plussat: I have asked for a celabration champagne And roses. All Done perfectly by the hotel. Communication was very Good. The beaches are very nice And secured.

Miinukset: The breakfast at Hemingway could have been better for the price.

Plussat: A relaxing environment. No stress. Plenty to eat drink and do within walking distance. Found Curaçao a very safe place for walking around shopping.

Miinukset: Air conditioned bathroom and no wash clothes

Plussat: Beach view

Miinukset: Front desk staff is bad when we are waiting they are not greeted and not care about guests and access cards given are not working and I have to wait more than hour to get in my suite at night 11 pm. Security is not politeness and even when we should access card he is saying I am not allowed to go in bad security. We are group of 4 and 4 access cards we should he saying your room allows 2 after argument he checked front desk and then allowed to get into my suite. We were am brassed I am never recommending to my family and friends

Plussat: Sijainti

Plussat: - wonderful location - delicious restaurants in the area - well furnished gym and nice 50m pool

Miinukset: - 0.5L plastic bottle of water in the room for 1.5$ - downgrade of the booked room at last minute due to unavailability (repair damage) (with refund) - closest supermarket is 1.5km away

Plussat: The overall atmosphere and people.

Plussat: Staff at the resort were very friendly, and extremely helpful whenever we needed anything during our stay at the property. The beach on the resort was stunning and very well maintained. Add in the fact that this resort is a stones throw away from Mamba Beach where there are plenty of shops and excellent food, I would say that this property is very good for those who would like to travel around the island instead of just staying on the resort. There are also many attractions close by to this resort such as the Aquarium, ATVs, and Scuba Diving. The most important thing that I enjoyed about this property was the fact that I genuinely felt safe. Security is present at all times, and there is an abundance of them all through out the resort.

Miinukset: One of the biggest issues I had with this resort was the quality of the food there. The prices were slightly higher than I anticipated they would be, and the quality of food did not warrant the price tag in my opinion. I would strongly recommend that those who stay in this resort fluently speak more than just English. Most of the guests we encountered there were speaking various languages such as German, Dutch, and Spanish. So if you would like to socialize with other guests at the property I would highly suggest that you can speak at least one of the above mentioned languages. Another issue that I had with this property was how early everything on the resort closed down. The latest I saw a bar stay open on the property was 12 am. The nightlife here is not what I expected from a Caribbean Island. The final issue I had was the quality of the air conditioners in the rooms, lack of air tight doors, and the screen window in the bathroom. All of these factors led the room to be uncomfortably hot during the day, which could present a problem for some people who want to cool down to recharge the batteries after soaking in the sun for a few hours. On a side note, it is common for the entire island to lose power. During my stay we lost power from about 3pm until around 10pm.

Plussat: Breakfast was great, location was amazing!

Miinukset: That we couldn't stay longer and we had to go home!

Plussat: Everything was super

Plussat: Proximity to the beach! Clean , functional, simple,large rooms comfortable beds! quiet and excellent air conditioning!

Plussat: Itala and her coworkers made our stay wonderful.Very helpful and friendly.

Plussat: Staff were excellent

Plussat: There is tôo much things that doesn't work:- safe Box, door don't close, air conditioner need tô be fixed, no security,emergência phone don't answer

Miinukset: All i said above

Plussat: The room was very nice1 . Clean, functional, comfortable.

Miinukset: The hotel desk staff never seemed to be around. The phone system was misfunctioning.

Plussat: -Staff was super nice, they really go the extra mile for you! And really helpful! Even on the day that we left early in the morning, they made us a special breakfast earlier than they usually open. - The beach is stunning! You also hve a beachbar that is beautiful to watch the shnset -The food was really good, also good breakfast which is included! - Rooms are nice and comfortable

Miinukset: If you want something close to the city, then you are at the wrong place. To relax it is amazing! But you can rent a car to go around

Plussat: Closeness to the beach- and it’s a beautiful beach - palm trees, a beach bar, restaurant, showers... The hotel itself is nice. Nothing special but good value for money, clean and new in a nice resort in a gated community. Sunset at the beach - during happy hour is just perfect.

Miinukset: A very small pool. Breakfast very average. (We bought food at the supermarket- as we had a fridge and small kitchen) You need a car on the island.

Plussat: The offer a very good breakfast. Also all the staff was very attentive to our needs and helped us a lot. We were in honeymoon and they prepared the room for the occasion. The hotel is made to relax and enjoy!

Plussat: The facility was close to the sea aquarium and Mambo beach. We did an ATV tour with Eric's, which is walking distance to this facility.

Miinukset: Unfortunately the pool was closed for construction. I wish I knew this prior to booking. Also, there's no ice machine. Our first night, the AC wasn't working and our bathroom light was out.

Plussat: bed. bathroom. kitchen. pool. view. sofa. television. staff. facilities in the room. everything was excellent

Miinukset: Nothing

Plussat: Great accomodation. We had a great time. Facilities were excellent , lovely hotel, small enough - personal feeling. Perfect location

Miinukset: There was nothing we desliked

Plussat: Helpful staff, close to the beach and free aquarium pass.

Miinukset: Nothing

Plussat: The size of the room airconditioning worked really well big bathroom

Plussat: Well, do not expect too much. Photoes which hotel provides look much better then reality! The reality is that is it far not a new apartment block. With jacuzzi-size swimming pool - rediculously small! NOT on the beach! Till the beach - 5 min walk, not the first line. Mostly Dutch people stay there.

Miinukset: This is NOT a luxury resort! It has nothing to do with “luxury” or “design”. You will just get an apartment not far from the beach. Smell was disgusting in the room! Mix of MOLD smell with chlorine. Conditioner did not help - too humid. Wood of the kitchen furniture - rotten - too humid. Aquarium is not impressive at all and it is very old. Beach is great!(you will have sun beds free of charge but only particular ones). 7 minutes walk.

Plussat: definitely the location is one of the best qualities of the hotel, service is also great, nice staff, super helpful!! good shower, good AC, good bed what else you need???! fantastic!!!

Plussat: Nice perks such as sea aquarium entry, drink vouchers, etc. staff super nice and friendly, ground floor rooms had a pretty view.

Miinukset: My partners pillow was too hard.

Plussat: Really enjoyed the extra space, chance to book a breakfast plan, helpfulness of all the staff & proximity to the Sea Aquarium. We also liked the story of how they started & the connection to the Dolphin Education & Research Center.

Miinukset: Minimal counter space in the bathroom. More room for toiletries would have been helpful.

Plussat: Staff very friendly and helpful. Nice bathroom, comfortable beds, clean and modern apartment. Very good location near to Mamboo Beach and Sea Aquarium. Many realy exellent restaurants by walking distans.

Miinukset: Nothing

Plussat: Sijainti meren lähellä oli hyvä, kaunis ja siisti hotelli yleisilmeeltään, käynti Sea Aqvariumiim

Miinukset: Liian kallis aamiainen, piti olla keittiö, jossa voisi laittaa ruokaa, oli vain mikro, astioita liian vähän, surkea jääkaappi, ei ollut hiustenkuivainta ja kumppanin märistä hiuksista lähti väriä vuodevaatteisiin ja laskuttivat sitten 60 dollaria pesusta, törkeää. Rannalla joutui maksamaan, kun siellä ei ollut oman hotellin paikkoja Huoneessa oli kapselikahvilaite, johon sai kapseleita ainostaan vastaanotosta ja ne olivat tosi kalliita Hiekkaa kantautui paljon sisälle, kun ei ollut mitään mihin voisi pyyhkiä jalkoja. Ympäristö aika likainen, kun heti hotellin lähialueella jo väestö heittää roskat ja muovipussit maahan ja luontoon

Plussat: The property itself on the outside is outstanding - the staff at reception always friendly and helpfull - little disappointment is that the advertised 'free' entry to the Sea Aquarium is no longer available and costs 21US$ / person

Miinukset: Housekeeping - and the rooms - from the photoshopped online pictures to real life is a big differencce - the furniture is old and worn off - a paintjob would help as well as taking away the dreadful 'marble'floor - housekkeping only happened every once in a while - bed made in a semi- daily basis - floors washed 1 x in 2 weeks - linen is old - bathroom was a real deception - kitchenette equipped for 2 but only for 2 - no extras- no bowls etc ... dishwashing only possible in the bathroom sink - housekeeping does not take care of that . Could go on but really not worth my time - for 13 nights and for 2450US$ Flat ( no breakfast, no extras) I expected a lot more - its a typical timeshare resort not meant for outsiders

Plussat: we like the beach, not too many peoples there. The massages on the beach were spectacular at reasonable price.Big super big ice machine. If you are in a room with sea views maybe you can see dolphins as we did.

Miinukset: The bed wasn't too firm, my wife and myself slept separated. On the beach could be more sand like the beach in the front ( Lions Dive )

Plussat: Amazing location! Amazing sunsets...

Miinukset: As of 01.01.2019, access to the aquarium is not free as still mentioned on booking.com.

Plussat: Quiet resort with a very private beach and great location close to restaurants and bars. Clean spacious rooms with a killer ocean view! Great food and drinks at the pool restaurant and at Limencellos. Free 10 minute shuttle to downtown Punda :)

Miinukset: No king size beds in the standard suites, a sink in the kitchen would be useful and more shade umbrellas on the beach

Plussat: We loved the location, so close to many restaurants and shops yet very private. The staff were all friendly and very helpful. Any suggestion was immediately attended to. The little grill cafe by the pool was fun. An added grill lunch a week would be great. Snorkelling from the property was a treat. Especially once you snorkelled past the bridge. We were suspended in schools of fish. Lovely. Our balcony was spacious with great views and plenty of seating. The other guests were fun and friendly but not too loud. Just good neighbours.

Miinukset: The couch is a nice colour but far too rigid. Not comfy. More gas barbecues would be nice. The resort used to offer unlimited free access to the aquarium. A single free pass per guest would be very nice as it is a very unusual feature.

Plussat: Poolside entertainment was good poolsdie bar/restaurant was new and well used The view of the aquarium was good with free dolphin shows

Miinukset: The room was very damp and smelly - despite having a dehumidifer

Plussat: Näköala huoneesta oli erinomainen vaikka olimme maantasalla. Huoneesta pääsi mukavasti altaalle. Aamiaisruokavaihtoehdot olivat hyviä ja maukkaita. Omalle rannalle oli helppo kulkea. Ilmainen kuljetus keskustaan oli kiva yllätys samoin oli kiva käydä Sea Aquariumissa niin usein.

Miinukset: Ruokakauppa olisi voinut olla lähempänä. Nyt oli joko valittava hotellin tarjoama kyyti tai käveltävä yhteensä 5 km.

Plussat: The facility was clean and very quiet.

Miinukset: Not all what was promised was provided. The access to Aquarium is not for free as advertised when selecting the reservation. The breakfast is alacarte and the value is questionable.

Plussat: The view of the dolphin academy from the 'balcony ' was nice.

Miinukset: Wouldn't call this a hotel, more sort of an airbnb appartment rental (although I've experienced far better Airbnb than this 'hotel') , check in very slow, ridiculous paper slip credit card deposit (or cash), no amenities in the bathroom (at all), cleaning maybe once a week, no fresh towels on Sunday, horrible breakfast , very noisy due to beach clubs just across the water, uncomfortable beds, water doesn't drain from very small balcony after a short rainfall so it stays wet for days, rat trap right outside the room, lousy internet, towels and other trash lying around the corridors for days, bloody expensive, really a score of 5.4 is probably too much.

Plussat: Very nice property. Next to the Aquarium. Room was nice. Unfortunately the beds were not very comfortable. Room has a fridge, coffee maker, and microwave. Need to bring your own coffee.

Miinukset: Could use some updating in the rooms.

Plussat: The pools, the location. Friendly staff.

Miinukset: Some maintenance issues that could not be prevented. Had to change rooms. Housekeeping service was not bad. It could be better.

Plussat: First trip with the little one. Handy to have a kitchen and a Supermarket close. Very friendly staff. Late checkout possibilities. Good wifi connectivity.

Miinukset: No Aircon in the living room

Plussat: Place is beautiful and quiet. Although we had ants, everything was clean comfortable.

Miinukset: We threw out a lot of food because we had an ant problem.

Plussat: Very comfortable and cozy lodge, pretty beach facilities.

Miinukset: Expensive Christmas dinner of poor quality at facilities Beach resort.

Plussat: villa was very self-contained, nice, clean with partial ocean view. very quiet except for some neighbours with small kids - understandable. proximity to beach and good supermarket. nice neighbourhood with lovely houses/villas. bus to downtown if one does not have a car. ability to arrange airport shuttle through resort. mostly Dutch and European tourists, so it feels like a real getaway.

Miinukset: no microwave in kitchen (but understand why). unnecessarily difficult to get a 1 hour complimentary extension to checkout time...but we did get it in the end.

Plussat: Beaches were really nice and restaurants at the area really good. Supermarket at the area was also a huge bonus.

Miinukset: It smelled really moldy at the other bedroom so I couldn't be there because I got headche. Villa was nice, but not worth of the price. It was boring that the pool that was inside the resort was closed at 7 pm already. There was no beach towels at our villa when we arrive and nobody explained to us that you need to use them to have free sunchairs at the beach.

Plussat: Everything was perfect here !- this is the first hotel I have been to that actually looks better in person than in the pictures. It’s great having a kitchen in the room with a supermarket close by. It was nice to sit on the wraparound deck and drink coffee with all the birds coming to visit. The staff, the pools, the beach- everything was wonderful!

Miinukset: Having to leave

Plussat: It was just OK

Miinukset: No a/c in the living situation aces

Plussat: What not? The interior of the villa. The restaurant and pool. Cleaning services including tablets for the dish washer.

Miinukset: Cookware was pretty basic

Plussat: Great place! Villas are really well-equipped, location is perfect, quiet, good for relaxing in a quiet private place. Beautiful scenarios. Flexible check-out. The beach area and bar are awesome. We will be back!

Miinukset: Every day cleaning of the villas could be better. Specially for long-stay

Plussat: The resort was nice and met the expectations. However, you could see that some renovations and updating should be done soon. The pools were nice and all the staff - except from the lady at the reception desk - were very friendly. The villa is spacious and comfortable. I won’t say this resort is particularly good value for money. It’s not cheap and the feeling of luxury has probably be gone for some years.

Miinukset: Hospitality is all about welcoming guests and giving them the feeling of being welcome. At arrival we had a small dispute about the upgrade to a sea view villa. This was solved but in a very unwelcoming and displeasing way. Another thing is the way people are already assuming they can up sell services. At checkout day we were called at eight for our supposed taxi reservation. As this hotel was the first of a few we didn’t need a taxi. Surprisingly, the invoice for the taxi was made at checkout. This was swiftly corrected but it shows that a lot of effort is put in the commercial side of things. Maybe they can put the focus more on hospitality instead.

Plussat: Very good price. Very nice staff with excellenf service. All questions answered, promises kept, good intructions. Little things matter: I love the white bag. You can use it for almost anything; example: I kept all things needed in bathroom in the morning handy in there. No more forgetting make up and soap and underwear: no going up and down. I like the tables and benches in front of the room and the jaccuzzi with shower nearby. I also liked the books that display attractions and other info. Still love the Ritz; also love the hostel section! Staff is fair and caring!

Miinukset: A little more closet space for food in kitchen

Plussat: The staff is great, very friendly and always looking for Your confort. All the hotel is always very clean The breakfast is very good The location is excellent Highly recommend this place, definitely will come Back

Plussat: Breakfast was great, healthy with very good choices of protein sources and dairy Location is excellent; makes renting a car almost unnecessary if you learn how to walk to bus stops in Punda. Close to market for good food. Coin based laundry facility gives opportunity to wash clothes and carry less change of clothing. Little store provides healthy water and other necessities. The price is affordable, opening opportunity to more people to stay on the island. Very good display of info on things to do on the island in breakfast area. Above all: a relaxed, peaceful and inspiring atmosphere with nice, diligent staff including Stefan, the breakfast lady, receptionists. Great for vacation and business.

Miinukset: More space with folding tables and baskets in laundry area.

Plussat: Pool and Jacuzzi Nice and comfortable common area Very friendly staff Great location Mini Market in property Great decoration

Miinukset: The breakfast (12 usd) is worth the money but for young travelers on a budget there should be a cheaper option. No stove in the kitchen

Plussat: The staff was great

Miinukset: Did not expect to have to pay 42fl for breakfast. Didn’t know the price or that we had to pay until were almost finished. it looks like a complimentary breakfast (signs inviting you to breakfast) until you have to pay. If you stay here’s its better to book a room with More amenities and breakfasts included because paying for breakfast and staying in he hostel seemed silly when breakfast cost half the price of the room. Instead of paying for breakfast I suggest paying for a room with a private bathroom with breakfast included. A learning experience but overall a fabulous place!

Plussat: Great location (easy to walk to bar 27, restaurants and the centre of Punda), historical building, friendly staff, jacuzzi on the rooftop, possibility to use the swimming pool of the hotel.

Miinukset: -

Plussat: Good location off the busy corridor but within a short walk of the downtown. Pleasant staff was consistently available. Common areas were clean. I was able to meet some pleasant people during my stay.

Miinukset: The pool area was being renovated, so several days we had to endure loud drilling noises. The showers were unbelievably hot, you were scalded within a minute after turning it on, you had no way to make it cooler. Food and drinks at the poolside restaurant was a poor value aside from the karni stoba. I had to trot down to reception 8 times during my 2 week stay in order to have my key reset.

Plussat: The jacuzzi was awesome.

Miinukset: The keys on for the door take a hard time for u to get in the rooms

Plussat: The room and shower place are quite clean. Location is nice, very close to city centre.

Miinukset: The facilities look kinda old.

Plussat: Excellent budget hotel. Very clean room and bathroom with tiles on the floor. Good simple breakfast with bread, fruit, eggs and cereal. Public beach is directly across the street and Mambo beach is also across the street but 5 min walk to beach acces point. There are a lot of restaurants on walking distance. Beach acces cost Mambo beach $3.50 pp and a beach chair also $3,50 pp that includes a parasol and a drink at some day's.

Plussat: Owner and staff were friendly and helpful. Free Wifi, fridge in room. Easy access to beach. Outside shower.

Miinukset: Access to couple of rooms (ours) though well lite was rough.

Plussat: The manager and also the rest of the stuff have been very friendly and helpful with everything we needed or wanted to know. The room has been very practically equipped.

Miinukset: For three mornings the breakfast was good but for a longer stay it could be more varying.

Plussat: The eggs was rell good

Miinukset: I liked everything but there were people smoking on the property

Plussat: The staff was beyond amazing and helpful. The space was smaller than expected, but it was still great. Angela was amazing and so helpful.

Plussat: Location, price, breakfast, and staff were all great.

Plussat: I liked everything, locating, staff, facility, cleanliness, access to public transportation. Everything, Way exceeded my expectation.

Miinukset: None

Plussat: I like the balcony vieuw awesome

Miinukset: Park for car

Plussat: Staff was friendly and helpful for the most part and it was clean. Location was convenient for bus and beaches.

Miinukset: Shower head was leaking and broken kept falling off the stand till I got the hang of it. Ac leaked into the bathroom once it was running. Check out time was too early. Breakfast was ok cold cut cheese and cereal and eggs everyday no bacon or sausages. Terrace is share not private. No wash tags just a hand towel and towel, used the hand towel as a wash rag instead. Basically I made it work for the 9 days I stayed there.

Plussat: This location was almost perfect. It was 99% close to everything i needed to be. Breakfast was simple but very good. The host and her team really did try their best everyday. The highlight of staying there was the fact that i could have my morning swim at 7.00 each morning as the public beach is just across the way...

Miinukset: At night it was not easy to reach the supermarket for something to snack on. My wish is for the hotel to at least sell some chips or sodas for those who do not wish to go out every night. There is also space for a barbeque area. Now that would be something cool.

Plussat: The location is excellent, an amazing view and is walking distance from downtown and restaurants.

Miinukset: The towels and the sheets were clean but a little old.

Plussat: Location, hotel is chic, plenty of places to eat, centrally located, great staff.

Plussat: The cleaning, the decorations

Miinukset: The parking was not good, as a female traveling alone I felt that I was misguided when I asked if it was safe. Upon arrival they informed me it wasn’t safe to walk around and the car would need to be watched but only if it was in front of the hotel, which is very minimal and the traffic on the street is busy. Walking down the street I was often very nervous by the cat calling and general toughness of the streets. The hotel itself seemed a bit sad, it looked as if it has gotten a face lift with nice decorations but the bones are old and a little rusty. The place was always being cleaned which was amazing and the pool cleaners were very nice. The bar and hotel managers helped when asked but with a very dry and distant demeanor I did not feel like they welcomed my questions. The bar food was not good and the shower in my room wouldn’t drain so I had to take fast showers so it wouldn’t spill over. Also my balcony was right above the bar and I had to hear the dj on Friday night until very late. I wish I would’ve gotten asked if it was ok with being so close if it wasn’t participating.

Plussat: Loved the idea of the bar in the back and the room service lady was super nice, the face expression of the lady when we arrived wasnt so friendly but afterwards it became better ! The check out lady was phenomenal and verrryy friendly !

Miinukset: No phones and no escalator

Plussat: The staff was extremely friendly and everyone seemed upbeat and happy.

Plussat: Quarto amplo, cama confortável, bela vista da varanda

Miinukset: Sempre com areia e pó no chão. Frigobar sujo, Escorria água no chão e não gelava.

Plussat: Location, pool

Miinukset: My room has no widow that i could open ou make the sub come inside, so i had no place to dry my cloths!

Plussat: The location, staffs, bar and apartment was beautiful

Miinukset: The internet connection wasn't the best

Plussat: The pool area and size of room and gym

Miinukset: Staff would not hold our luggage

Plussat: Great location, pool & service

Plussat: Everything...free drink, darling apartment, gracious host, great location, amazing pool and deck. Family wanted to stay longer but we are off in our next adventure.

Miinukset: Friday night party at the bar made sleeping a bit difficult.

Plussat: Good location!

Miinukset: This place needs some maintenance! It looks unattended. Our room and bathroom were not properly clean.

Plussat: Great location, lovely, peaceful courtyard, personable staff, good value.

Miinukset: There's no one at reception after 8, which can be a little inconvenient.

Plussat: We had a wonderful stay here and would highly recommend to others. The room was clean, spacious, comfortable and the hotel in an amazing location. There are also some pretty amazing people working here, super friendly and accommodating with lots of thoughtful island tips and restaurant recommendations. Compliments to the fantastic team and a big thank you for everything!

Miinukset: No soap in the bathroom

Plussat: Wow the breakfast ladies are the best. They made us right at home. Thank you Elvira and Astrid. Your spirit and happiness is every guests wish when staying with a hotel. You made our stay a home away from home.

Miinukset: The pool is just so very relaxing. It would have been great to be able to order at the bar during the afternoon for drinks. It would have made relaxing pool days so much more amazing.

Plussat: friendly staff and and a quiet, restful place to stay, near to the city... The indoor garden is perfect

Plussat: The hotel is in the middle of Pietermaai, the best area for bars and restaurants and very lively! The girls at the reception and at breakfast are very friendly and everyone is in for a talk. Our rooms had an outside- and inside shower which is amazing for the hot weather. The pool is perfect for cooling down and when we were there the hotel was very peaceful and not busy at all.

Miinukset: Apparently there’s a menu to order eggs and pancakes at breakfast, but we had to find this out ourselves and specifically ask for it. Rooms should be a cleaner as well.

Plussat: Great location, relaxed, intimate and easy-going atmosphere.

Plussat: The room went straight out to the pool area and central courtyard. The courtyard was well maintained with a lot of greenery, so you could sit outside without feeling like you were on top of your neighbors.

Plussat: Great breakfast, cozy place

Plussat: Liked the history. Great location.

Miinukset: The young ladies that worked there would park right in front of the hotel!!!!!

Plussat: Restaurant

Plussat: Beautiful hotel. Great view from our room. Hotel customer service was exceptional. Convenient location.

Miinukset: Too many light switches to turn on and off in the room. Not enough lighting on the black stone exterior stairs in our building. There should be an outside shower to rinse off sand by each residence building. The restaurant was average food with very very slow service.

Plussat: Beautiful views, two pools, great food Large room with balcony & sea view

Plussat: The staff were super friendly and helpful from concierge staff to service staff. When we told them beforehand we were there for our honeymoon, they threw in some extra perks for us that made the experience super special and it was much appreciated. This venue is ideal for couples, their sister resort venue next door is more for families. The options for scuba diving and snorkeling were nice too, although we didn't try that this time. We thoroughly enjoyed our time here and it exceeded our expectations. The grocery store right near reception was very convenient and good for getting breakfast and supplies, and we enjoyed all the different restaurants onsite. We spent most of our meals at Zest which has a new executive chef who made an excellent lobster tail and prime rib and their coffees and frozen cappucinos in the afternoons were great. We would definitely return to Papagayo Beach Hotel.

Miinukset: We were hoping that the beach area onsite would be bigger and have more white sand, but the salt water and fresh water pools were nice and good for most couples and families there.

Plussat: The locations is very good and about the breakfast,I don't have any !!

Miinukset: The people is very nice!!

Plussat: the bed was comfy as were the pillows. the proximity to the small beach was nice. the restaurant options were good but pricey and our room had a wonderful view and closeness to the water...but you couldnt go in due to the rocks

Miinukset: ill kept and a bit worn down. the room was very poorly laid out. both pools were too dirty to swim in and were never free of garbage yet employees were always seen doing nothing about it

Plussat: Big rooms. Very friendly & helpfull staff,

Miinukset: Location

Plussat: It was just good. Staff were friendly.

Miinukset: No water in the rooms or room service. But they did give water when asked for a fee.

Plussat: Location Room size

Miinukset: If you want a late check out you must do it at the front desk the day of your departure, this eliminates the possibility of waking up late and all that it implies. This could be done over the phone

Plussat: Location next to some cool beach bars and restaurants

Miinukset: Shared balcony with next door neighbour is terrible idea...

Plussat: The room is big and the shower is very good. The pool atmosphere is nice as well as having so many options to eat around.

Miinukset: Hotel´s breakfast is definetly not worth it. The supermarket right next to the hotel is super cool though. The staff it really varies from who is at the reception. Some are really nice but some behave as they were making you a favor in answering anything.