Windsor Locks hotellia

Plussat: The staff Then the breakfast

Miinukset: We stayed 3 different nights and 2 of which stunk of mildewed shower curtains

Plussat: Staff was always accommodating.

Plussat: Room was very clean, breakfast was pretty good. Hotel was well appointed.

Miinukset: No

Plussat: I usually can’t be bothered writing reviews for hotels. This one was so good I decided to share that with others. It’s everything you could want for a short stay.

Plussat: I liked the orange juice and sausages with eggs. Also the strawberries which we put on our english muffins.

Miinukset: There were ants crawling in the bath room as well as in the hall. You might consider having the maintenance people spray them or hire an exterminator come to treat them.

Plussat: There were a few beetles in the room, and the young lady that was working, I don't remember her name was very curious and professional resolved the problem. La Quinta is now my number one go-to hotel.

Miinukset: I would have been happy with a staff person simply removing the couple of areas where the beetles were located, but the young lady was working alone this night. So I had to change rooms, which the only inconvenience was the new room didn't have a tub. But this will not hinder me doing business with la Quinta.

Plussat: Very comfortable room not sterile like some of the hotels

Plussat: The front desk staff persin qhen i checked in was wonderful! Pleasant, accomodating and maanaged several things at once. A pro with a great attitude.

Plussat: Not to take anything away from the good food, but the best part of breakfast was actually the serving hours, 4am - 10am which is right on point! The food was good, the staff were very friendly and the hotel is very clean despite being pet friendly.

Miinukset: I would have liked to see a "turkey" bacon or sausage option available for breakfast and a pool/Jacuzzi would be a great addition to the property. The refrigerator in my King room was too big for the cabinet it was in so it was a bit awkward to get in and out of.

Plussat: It was conveniently located. Free and reliable shuttle service. Breakfast was yummy.

Plussat: Loved the no pet fee. Loved the modern decorating scheme. King size bed. Price was absolutely excellent. Very nice friendly front desk clerk. Breakfast was very good. Safe. Quiet.

Plussat: Convenience

Plussat: The staff was excellent and was certainly concerned about your stay and comfort ***** five stars

Miinukset: no.

Plussat: Clean and comfortable. Help was very helpful and friendly

Miinukset: Not a thing

Plussat: The lighting and electrical outlets in the room were better than any hotel I've stayed in. All the the right places and plenty of it. The bathroom had a mirror with lighting at the edges on all four sides. It made putting on make-up so much easier than the usual overhead lighting. Fabulous.

Miinukset: Front desk staff was not clear about instructions. For example when I called about a van pickup at the airport they said it was on its way, but didn't mention that it wasn't a Holiday Inn van. So I missed it several times until someone told me it was a regional van under a different name.

Plussat: Location! The shuttle service is excellent!! Including to/ from restaurants , and very early am transfer. Room very big and comfortable Even at 03.30 am there was coffee and snacks for quick breakfast.

Miinukset: Nothing. Everything was good

Plussat: I was upset that booking online means no parking for flights. The girls at the hotel were amazing helping me out and getting me affordable easy access parking.

Plussat: Convenient

Miinukset: Only one mirrot

Plussat: Convenience and comfortable room.

Miinukset: None

Plussat: Extremely friendly front desk. We stayed for many days and they were excellent.

Miinukset: I wish they would have vacuumed my room more often.

Plussat: Super close to the airport, but only heard one jet taking off, and we were in bed super early because of our 6am flight. There were a bunch of amazing restaurants just down the road, and really close to the airport with easy access to the car rental return. They set us up for a 4:20 am shuttle, which left only after they made sure everyone who signed up was on board. They had an early riser fresh coffee and portable snacks in the breakfast area for us.

Plussat: Most comfortable hotel experience I've had in years. Excellent bed, large tv and shower with great pressure.

Plussat: Everything.

Miinukset: What is not to like?

Plussat: Very easy access to airport

Miinukset: Nothing

Plussat: The location can not be beat

Miinukset: The furnishings are tired and the property is in need of a renovation.

Plussat: Location

Miinukset: Bar could use a re

Miinukset: A lot of mold in the shower

Plussat: large room attached to airport

Miinukset: no

Miinukset: Too bright in room. Sheer drapes and many outside lights on. Lite up the whole room. I need a totally dark room for sleep

Miinukset: The bathrooms are very old style, old carpet

Miinukset: Bathroom needed updat8ng

Plussat: On the concourse, great for those "flights from hell".

Plussat: the front desk person was really on top of things. He offered to order a wheelchair for my mother to help her get to airport. He was courteous.

Plussat: Great to have a hotel at airport when you have late night flight that has been delayed.

Plussat: Convenience to airport

Plussat: Very clean and comfortable

Miinukset: Our rooms were not together and no alcohol sales

Plussat: Close to airport. Offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room.

Miinukset: Room sofas were super clean.

Plussat: Gentleman at the front desk was top notch! Answered all our questions, was polite and courteous the entire trip. Addressed us by name! He is what a front desk person should be!

Plussat: The staff was fabulous and very friendly!

Miinukset: The carpet in the room (only at the door) needed cleaning.

Plussat: I love the location,the cleanliness,the size of the room and the private sector between the sleeper sofa and the bedroom. It was worth the price.

Plussat: Location. Staff was also friendly and attentive.

Miinukset: The design is awful. There were literally 3 drawers: 2 the size of shoe boxes. The 3rd was the same width but yspoon drawer deep. After accepting I was living out of a suitcase, I discovered the glass bathroom doors wake everyone up in the middle of night

Plussat: Dumpy Hotel for $200 / night. Very unimpressed. Leaking shower, poorly constructed rooms. Poor finishes. Would not stay here again.

Plussat: Everything!! Check in was a breeze and the staff couldn’t have been more helpful. Room was beautiful and spacious. Very clean. Would definitely stay here again and would recommend it. Very close to airport.

Miinukset: No

Plussat: Staff was super friendly and accommodating. GREAT CUSTOMER SERVICE! Appreciated the joining rooms! Hot breakfast was good quality and even offered shredded cheese, salsa and baby spinach for the eggs! They also had Chobani greek yogurt! Yum! They also had the standard waffle iron or you could make 4 small circular waffles which was convenient for my family. Overall was a great stay. Loved the Paul Mitchell soap, beds were comfy and sheets were soft! My son didn't wake up once!

Miinukset: Housekeeping didn't clean the shower. Also, the rugs felt like they needed a good shampoo. Pool was TINY. Would be nice if they had fresh fruit options like strawberries & blueberries for the yogurt. They had unripe bananas and moldy oranges. Wish they had more options for toiletries and medicine at the hotel grocery department. I really needed BENEDRYL and they only had advil and Tylenol. I think they would benefit from additional options especially there is not a CVS on the strip.

Plussat: pool water was warm great for small kids. Ample breakfast options.

Plussat: We loved the room, Which was really well-designed with a stylish sitting area, comfy beds, and a separated toilet and shower area. What we loved most though was the staff. I had a fall necessitating a trip to the ER, and the team of Keisha, Jamal, and Jermaine were outstanding in their help, kindness, professionalism. They treated me like family.

Plussat: Check in was easy and efficient. Room was very comfortable. Shuttle to airport was ready and waiting when we wanted to go.

Miinukset: No night light in the room.

Plussat: Great airport location. Quiet. Great value. Awesome breakfast. Staff was extremely helpful and friendly.

Plussat: Very convenient, nice sitting area, although you need a pillow on the couch.

Miinukset: Hard to take a left turn onto route 75 the morning.

Plussat: The big bed and nice big bathroom

Miinukset: I thought the room was going to be a little bit bigger

Plussat: Cleanliness

Miinukset: The strangest hotel because breakfast ends at 9 am

Plussat: Room was so nice in appearance. Love the kitchenette, made things easier heating up leftovers etc.

Miinukset: N/a

Plussat: Spotless room. Suited very convenient. 2 sleeping areas with privacy from each other. I like Homewood suites as my hotel choice, this one was one of my favorites.

Plussat: THE STAFF WENT ABOVE AND BEYOND IN WELCOMING YOU UPON ARRIVAL, AND THE ROOM WAS WAS LIKE BEING AT HOME. IN ADDITION TO A VERY GOOD BREAKFAST, THEY ALSO OFFER DRINKS, AND FOOD IN THE EVENING MAKING YOU FORGET YOU ARE STAYING BY AN AIRPORT.

Plussat: Asked for a ground floor room, they said okay. Then a woman checking in next to me complaining about the room she was given was given the ground floor double room. And she didn’t even need the double room! I had to carry my infant and her bassenet, stroller and car seat up the steps which were missing the hand rail. Very very dangerous! The rail was obviously under construction as the metal price it would normally hook up to was sharp and exposed. A small child could easily have hit there head on it walking down the steps. Bathroom door did not close. Pretty frustrating. All in all I would find a Marriott residence in over Hilton Homewood next time.

Plussat: It was what was to be expected at Windsor Locks. Took a ride from front desk to room - rates are quite 'over the top' at $187.00

Plussat: Everything

Plussat: absolutely nothing.

Miinukset: My cousin and I were kicked out for “complaints” when we were barely there. We only used the hotel room as a place to lay our heads. We came back around 3 am and got kicked out almost near 4 am. with no warning

Miinukset: our air conditioner wasn't working 100%

Plussat: Our reservation was messed up so the hotel didn't have the king suite we'd booked. They offered a queen suite which was unacceptable. They offered us a second queen suite at no charge. The rooms weren't connected so this wasn't very convenient but we appreciated their efforts to meet our needs.

Miinukset: It's an airport hotel so there's not much 'neighborhood'. Nearby restaurants were McDonalds and Dunkin Donuts. We drove to a restaurant that we noticed on the trip to the hotel.

Plussat: front office staff- hotel employee very friendly, courteous, and helpful. room was clean, comfortable and spacious

Miinukset: room key card malfunctioned more than once but hotel employee went above and beyond helping to rectify the situation

Plussat: Our room was clean, comfortable, and well appointed. No notable problems with our personal stay experience.

Miinukset: Check in was a mess when we arrived at 6 PM. . Guests in rooms on upper floors had to wait for their rooms to be prepared. They sat around about the lobby. Since we had requested a ground level room, our room was immediately available. We missed having a breakfast provided in the morning. If there was an ice machine anywhere on this property it escaped my discovery. We felt sorry for those that had to wait for their room.

Plussat: Nice place, close to the airport.

Plussat: Full kitchen

Miinukset: smoking rooms

Miinukset: Costumer service, is the worst I've ever met in my whole hotel experience. Specially the lady that was working on Wednesday and Thursday evening. She was rude as have never seen before.

Miinukset: Airport shuttle service was quite limited. We were a party of 5 and they could not accomodate us, either in one trip or at the time we needed.

Plussat: Exceeded expectations for published rating.

Miinukset: Could not adjust fan nor temp controls on A/C unit. It was either freezing or had to be turned off.

Plussat: Clean

Miinukset: The darkening curtains did not close in the room on the fort floor. The grounds staff was able to see in

Plussat: The friendly staff

Miinukset: Nope

Miinukset: Room smelled like cleaning chemicals

Plussat: Location and friendly staff.

Miinukset: Heavy cigarette smoked filled room and noticeable smoke smell coming from certain areas of hallways in a supposedly non-smoking hotel.

Plussat: Breakfast was fair, about standard for the price range. Staff was competent.

Miinukset: Hotel was noisy, especially a large party that occupied multiple rooms, so there was a lot of activity in the hallway. Maybe they could have been placed in a wing further from the entrance?

Plussat: STAFF VERY COLD ON ARRIVAL compared to other hotels i visited on my journey - no help just check in goodbye

Miinukset: rooms cosy and beds

Plussat: Nice staff,

Miinukset: Hotel tub floor was chipped and cracked . Elevator was very outdated and old as well as some things in room.

Plussat: The bed was comfortable and the staff was friendly.

Miinukset: The room was old. The bed had one thin blanket and the heat therm was not working correctly the sink needed a new washer.

Plussat: Not much.

Miinukset: The staff was not terribly friendly. The pool was really dirty. The room was over deodorized. The breakfast was not good. I just don't know why this is a 2 1/2 star hotel.

Miinukset: Breakfast didn't have quite the variety expected. Eggs were cold, no bacon,french toast etc. It was ok.

Plussat: How friendly and absolutely clean it is

Miinukset: Now

Plussat: location

Miinukset: breakfast sucks

Plussat: Clem, modern, very comfortable beds.

Miinukset: No issues.

Plussat: Location

Plussat: Very clean breakfast was delicious

Plussat: Super staff and service. Close to airport with free shuttle.

Miinukset: Older facilities but clean and comfortable.

Plussat: Proximity to the airport was what we were looking for and that criteria was met. Shuttle service to airport was great, Breakfast wasn't available due to time of departure. However we would like if it was included in as in a lot of other Hilton properties

Miinukset: The property is need of updating and needs better housekeeping. Items to address: Room cleanliness needs work, Final touches such as caulking and painting, part of remodel needs to be finished, bathroom door jambs should be replaced.

Plussat: Close to airport and free shuttle

Miinukset: Wasn’t advised of shuttle and breakfast at check in

Plussat: Location was great, check in and check out was easy and the shuttle service was convenient getting us to the airport. It was also a very clean hotel.

Miinukset: Didn't like the fact that some sort of complimentary breakfast was not included in the price of our stay.

Plussat: Everything was A1! Great location, lots of restaurants within a short walking distance, clean and beautiful room with a very comfy bed. Perfection all around! Staff amazing!

Plussat: Location is great. Very convenient to come in and out of the airport.

Miinukset: The room was clean and refurbished but it smelled funky. Also, the A/C was old and noisy.

Plussat: cookies

Miinukset: coffee in the room taste bad

Plussat: Friendly people, excellent customer service, very clean.

Plussat: In house restaurant and airport shuttle.

Miinukset: Black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

Plussat: The room was clean and the location is excellent.

Miinukset: The front desk receptionist was the worst I have experienced in 37 years of travel.

Plussat: Location to where I needed to be.

Miinukset: The food in the restaurant was of low quality, Room was not very clean. There was a lot of hidden trash behind the curtains and bsathroom door. It was clear the the houskeeping staff did not inspect the rooma for a long time.

Miinukset: Too much noise I can hear thorough hallways. Couldn't sleep until 2am since there was a lot of noise because some kids were running around the hallways

Plussat: Location & friendly staff.

Miinukset: Toilet too close and touching bathroom door.

Plussat: Comfortable bed and proximity to work.

Miinukset: Bathtub didn't drain. By the time my shower was complete I was in ankle deep water.

Plussat: The staff

Miinukset: The room, the rug had spots all over. The bathroom had only one wash wag. The blankets was very small. I will not go to another Days Inn.

Miinukset: Staff gave my room away so no room. I had reservations and had called to let staff know my flight delayed so arriving late. Staff said no problem. When I arrived, no room. I was referred to another motel but no credit offered for higher rate.

Plussat: Nice room had fridge and microwave plus lots of tv channels. Breakfast was served at 4am so early flights could use the service. Good shuttle also.

Plussat: TV clear

Miinukset: Pillows very uncomfortable

Plussat: Proximity

Miinukset: No

Plussat: Nothing

Miinukset: Rude staff. Directly under the flight path for the airport across the street. Outdated rooms. Terrible breakfast.

Miinukset: You advertise free parking they get 8 dollars a night the other parking areas get a lot less !!

Plussat: Location and it was pretty clean.

Miinukset: Rooms are a little outdated, and Heating and AC units are very old and smell funny.

Plussat: Had to change room . Someone already there

Miinukset: Dirty carpet

Plussat: the young lady at the desk was very nice. Shuttle service worked fine and the ratio price location was great

Miinukset: It was a short stay, everything was fine

Plussat: Location. Breakfast okay.

Miinukset: Way too long to check in! Only one clerk and lots of interruptions.

Miinukset: They did not use their wake up call

Plussat: Very close to airport and the availability of the shuttle.

Miinukset: The room was to be a non smoking room but there seemed the someone next to me, which was also a non smoking room, was smoking. The other thing, that the wifi was not really available as stated. I had a really hard time connecting.

Plussat: Nice clean comfortable room. Desk attendant vert pleasant and helpful.

Miinukset: Bed was a little hard.

Plussat: Accepted our dogs

Miinukset: Breakfast was very disappointing. The food had to be carried to the room as there was no table near the breakfast area. The mattresses were hard, no one got much sleep. There was a washcloth from a previous guest draped over the shower head

Plussat: Very convenient and great price and clean

Miinukset: Nothing

Plussat: nothing

Miinukset: rundown, old motel, things are degraded, sheets had dirt, hairs and spots on them. was not worth the price, should have spent extra $20 if I only knew, would not recommend

Plussat: The beds were comfortable. It was nice the a portable fan was provided.

Miinukset: The staff member that checked us in was extremely rude. All other staff members were very friendly.

Miinukset: Noisy neighbors kept me up all night

Plussat: Close to airport

Miinukset: Bed hard as rock. Couldn't use AAA discount cuz I booked online. Difficult to get luggage to 2nd floor

Plussat: Its a 2 star dump

Plussat: Was in the chosen area.

Miinukset: 1 ac unit in a two room hotel room. Shower had zero pressure. The soap holder was broke off from inside the tub and just laying in the cabinet. The view of the GREEN swimming pool was disgusting!!

Plussat: Nothing

Miinukset: Filthy , dirty

Plussat: Location

Miinukset: Needs updating

Plussat: Rooms were well maintained. Check in and out was efficient.

Plussat: Bright lights outside

Miinukset: Staircase was blocked near my room.

Plussat: Location

Miinukset: Ok, first of all...although the rate may seem like a great deal you will soon find out that an additional fee will be charged for internet (charged for each computer), and for microwave and refrigerator use(really)...second of all, although many websites still say "free shuttle" for this motel, this is the only motel around without a shuttle so calculate an additional $20 taxi fee to your room rate. Finally, my wife and I were interrupted by a drug addict knocking on our door at 1:00am looking for "good times" and refused to leave until we "got him high" He continued to knock on the door for 10 minutes...When I told him I was calling to cops he said "do what you got to do but you know you owe me!..I'll be back!"...(the rooms have door directly to outside, no security)... The motel manager said she was calling the police but the police never showed...she told me "they came by but saw nothing so they left." We were never questioned by the police or even saw them arrive at all. We decide to go to another motel, ...and only when I threatened to contact the news about our experience did we get a full refund...This review is no joke, sour grapes, or an exaggeration...do yourself a favor and stay away. -Joseph

Miinukset: The a.c. made a very unconfortable noise all night long even it was off... I really couldn’t sleep because of that

Plussat: Near airport---Too near

Miinukset: Dirty, Old--Jet go right overhead on way to runway --Jets are real low and loud

Plussat: I liked the close proximity to quick serving and quick eating restaurants and the closeness to the airport.

Miinukset: I disliked everything else - the room smell, dirty sink, clogged sink drain, poor shower head, lack of hot water, no microwave, internet you must pay for per device, dirty doors and walls.

Plussat: Just so comfortable ..relaxing no noise

Miinukset: More towels

Plussat: Very understanding staff...see you again!!!

Plussat: The bed was very comfortable. The bathroom was very nice and clean. It was not to loud at night.

Miinukset: I heard a lot of people talking outside

Plussat: Great location near airport and with walking distance of restaurant.

Miinukset: It did not have a breakfast buffet and did not supply a shuttle to the airport which is less than a mile away.