Meliá Jardines del Teide

Nice terrace with good views. Very nice bathroom

We paid a premium for "the level". After one day the facility switched venues to an area which was unsatisfactory and less premium than the main restaurant. Good food but overall not great value for the money

Open spaces . Good pool , pool bar staff excellent

Room was dirty on both balconies after sand storm . Should have been checked before we checked in . When reported still wasent done then I had to phone it in again . Jacuzzi was filthy and didn’t work . Staff asked to attend they didn’t bother . The buffet staff are horrendous / poor English / took 30 min to get a drink at dinner . Finished my food before a drink ! Was just generally a poor show all round . I understand the hotel was under pressure but when hotels across the road are fully functioning pools and try to explain to my daughter that this hotel is just slow at acting ... not 5 star either ... 4 star hotel 3 star food max .