Santa Fe hotellia

Plussat: Bed was very comfortable....front desk amazing

Miinukset: Property a little tired

Plussat: Outstanding location for Plaza and Palace of the Governors access and several excellent restaurants (Bull Ring, The Shed, La Boca, Estevan) a few steps away. Also easy route to Santa Fe National Forest and Ski Santa Fe. Our room had a comfy King bed, A/C was cold, room was quiet! Coffee in lobby every morning is hot and strong but not overwhelming-Excellent!

Miinukset: Bathroom is overdue for remodel. Faucets and valves are old, space is at a premium. Door to room has large opening that light shows through and is difficult to open and close. Room furniture was lightly padded and uncomfortable. Kuerig coffee maker in room did not work consistently or well. Additional daily service fee added on top of room rate does not deliver additional value. Facility needs a remodel and WiFi was only so so.

Plussat: Location

Miinukset: The configuration of the facility itself (a former office bldg.) hindered the hotel's ability to make it a good place to stay. Although the staff was enthusiastic, they were mostly very young and ineffective. The parking garage is underneath but there is no one to greet you or help you with your bags. There is no directional signage. Although there is an elevator to the lobby from the garage, there is no elevator or ramp to the upper floor so people (some older) had to drag their luggage up the stairs (again, no one to help). The internet service was lousy and intermittent. The AC was very loud when it came on/off and one could not set it to fan only to create white noise and steady temps. The toilet ran and ran. The sink didn't drain. The bathroom is tiny so there is no room to put any of your personal belongings. There was a shuttle service (again, no info on that) but it was very unreliable. No breakfast offered at the hotel.

Plussat: Very friendly and accommodating staff. Great location and very good value for the price.

Miinukset: HVAC did not work properly but they remedied that by bringing extra blankets. The rooms have fireplaces, we did not use due to my asthma but others were operating and the smoke penetrated thru so people w/ breathing issues would want to know that.

Plussat: Great location

Plussat: Beautiful old-world facility, perfectly located right next to the main square of old town Santa Fe.

Miinukset: No complaints

Miinukset: Room was old and outdated. Could use updating

Plussat: Super comfy beds and great location

Plussat: Location, location, location. Staff was phenominal

Miinukset: Extra charges that we were not told about added $100 to our two night stay. The manager removed the charges when I questioned it.

Plussat: Santiago and Mona were excellent stewards for the hotel; from texting to check on our arrival, to changing rooms for us without a moments hesitation or question, and most of all, surprising me with balloons, card and a split of wine, they made this stay wonderfully special. Kudos to them!

Miinukset: Bathroom a bit small, tv didn't work in bedroom area, and on a very hot day we paid $25 for a round of luke warm beers at the Low Rider bar.

Plussat: Large room with great lighting. Some places we have visage quite dim. Good location for visiting the plaza.

Miinukset: We had a second floor room with no elevator access so we had to carry purchases and luggage up and down the stairs.

Plussat: Staff friendly. Location excellent. Underground parking. With the aircon off, quiet.

Miinukset: Air conditioner was exceptionally noisy. Bathroom was tiny. Bed was too soft. Facility generally old. Wifi weak yet part of the $25 daily fee. We missed the fact pets were allowed---too many customers with dogs.

Miinukset: Great location . Clean and quite . Rooms are small

Plussat: Staff was extremely welcoming and helpful.

Miinukset: We didn't like that we had to leave! We loved everything.

Plussat: Attentive staff. Updated with unique Santa Fe antiques.

Miinukset: No.

Plussat: I love the location of this hotel. The staff is warm and welcoming. The bar is excellent. The rooms are simple while still being special and elegant.

Plussat: Downtown location. Classic charm. Front desk and front door staff were extremely helpful.

Miinukset: I prefer traditional wines over sparkling.

Plussat: Location is ideal! This is a lovely, simple almost monastic property with great amenities and wonderful service. Staff was friendly and quite helpful, rooms were simple but quite comfortable, great bathroom shower. We ate one evening at the Secreto bar - excellent food and drinks. Try the smoked sage margarita. We loved our stay and will stay again.

Miinukset: I was pleased with our whole experience.

Plussat: Great location, beautiful lobby area.

Miinukset: Our room was tiny! Barely fit the queen bed. The toilet was half tucked under the sink. Only mirror was the small one over the sink, difficult for more than 1 person.

Plussat: It was located in The Plaza which was close to all the shops and restaurants! Holly at the front desk was sooo helpful!

Miinukset: Nothing

Plussat: The decor and ambiance and the employees

Miinukset: Wasn’t as clean or big as I’d hoped with the amount of money I spent

Plussat: Friendly staff, good ac, Spanish architecture, staircases, great location, easy valet system, coffee and water in lobby

Miinukset: Small bathroom with toilet and shower. Sink in bedroom.

Plussat: The location couldn't be better, right in the middle of the center of Santa Fe near the plaza. We had an internal facing room so there was no view, but it was very quiet and comfortable. The bed was very comfy and the AC worked well which was important being there in the summer. Clean bathroom with nice toiletries. The hotel decor and design is very cool Southwestern/old monastery vibe. The Market Steer restaurant attached has delicious food.

Miinukset: The room was very small, the sink was outside of the bathroom, and there was no room on the vanity to place things. For the price of this hotel there should be more amenities/offerings like free breakfast, room service, coffee/tea in room, etc.

Plussat: Beautiful Historical hotel, I’ve stayed here many times. Best location near the plaza and best restaurants. Quiet room with a comfortable bed. Big soaking tub is nice feature too. Good lobby coffee to enjoy on the big morning porch.

Miinukset: Not the best value and parking is extra and limited.

Plussat: Wonderful restoration; helpful staff and superb location to main sights in the central part of old Santa Fe.

Miinukset: We did choose the least expensive room and was perhaps not surprised that we had a small room with not such a nice view but it was very nicely appointed and comfortable.

Plussat: Friendly staff.Great location. Room was spacious. Rate includes indoor parking.

Miinukset: Turndown service didn't always happen even when requested. Public areas are too dark. The restaurant is not as good as on previous visits.

Plussat: valet parking, Agave restaurant

Miinukset: no room heat available in summer, and the room temp was very cold upon entering. Used blankets from closet.

Plussat: Did not have breakfast.. Location great!

Miinukset: Thought the drinks which came to our room were exorbitant...

Plussat: Location, friendly staff, cleanliness, happy hour

Miinukset: When we arrived, the window was leaking water..... window sill and carpet were wet. Refrigerator did not work, shower door creaked loudly, coffee pot was problematic.

Plussat: Location. The staff was very friendly and helpful.

Miinukset: The hot tub was dirty. There was dirt floating in the bottom. The pool wasn't much better. We chose this hotel specifically because it had a hot tub and pool, so this was a disappointment.

Plussat: Very pleasant stay, excellent services, extremely courteous staff, professional and friendly! Highly recommended place to stay in Santa Fe!

Miinukset: Air conditioning in our room non existent

Plussat: Great location for walking to shops and restaurants

Miinukset: I wish the balcony was wall was lower to sit and see out of

Miinukset: No resort fee if extra facilities not used

Plussat: Location is great. I booked at the Eldorado because the hotel we normally stay at wasn’t available.

Miinukset: The $25 charge for use of the facility was high. All we used was the valet services. You couldn’t use many of the facilities due to construction. The facility is in need of updating as well. The carpet in the halls is dirty and torn in places.

Plussat: Breakfast was good. Location was excellent

Miinukset: The pool was not done yet and was not on bookings website

Plussat: Booked here for the location to all the shops. Very nice place and all the staff were very nice and helpful.

Plussat: Place was beautiful, authentic furnishings, food was great! Entertainment in the evening was amazing! Location couldn’t have been better 4 blocks from the plaza, 1/2 mile to the railroad yard. Right next to “Two for Dinner” a fabulous restaurant, that I wished I had eaten more at! We will start here next time!

Miinukset: Rooms are on the small side.

Plussat: After a very long drive, we certainly appreciated the warm welcome from the staff. Loved the room’s decor and charm.

Miinukset: Parking lot challenging to maneuver in a SUV. Could hear the neighbors’ young children through the walls.

Plussat: I liked the Sante Fe style of the rooms and our courtyard with fountain. Breakfast was also pleasant each morning.

Miinukset: I didn't like the fact that my smallest room on the property was the same price as my friend's suite, which could have housed both of us for 1/2 the price had we known.

Plussat: Big and comfortable rooms. Great staff.

Plussat: location, staff were friendly.

Miinukset: there was no real closet to hang clothes in. The space was only 12 inches aprox as there was large square part of the wall taking up all the space. Also they had said there was a fireplace in every room, ours did not have one and we were told there was "a burning ban, anyway"

Plussat: Easy walking to most attractions. Good parking and easy highway access. Friendly and competent staff. Excellent included breakfast (fresh fruit, eggs to order, & great granola). Unique and area-appropriate room décor and atmosphere. Would stay here again.

Miinukset: Bed was too high.

Plussat: The staff was so friendly and accommodating! The rooms were immaculate! Absolutely no noise , mold are smelly smells! Everything was fresh in rooms and dining. The restaurant was a five star experience with chef and wait staff, a plus was the entertainer!

Miinukset: Nothing

Plussat: The Inn at Vanessie had plenty of character. The bed was comfortable and the room very clean. The restaurant had very good food and excellent service and entertainment. The location of the Inn was perfect.

Miinukset: Some of the outside areas were needing maintenance, the planter boxes were very tired, and there was a lot of pigeon guano dirtying the walkway outside of our room. The people we were traveling with had big problems with their toilet not flushing but at no point were they offered another room. Also the breakfast for this standard of hotel was very average.

Plussat: The room - the interiors were beautiful. Most of the breakfast was very good and most of people that worked there were very nice and helpful. Availability of water and fruits throughout the day.

Miinukset: My omelet I ordered was extremely spicy, and when I complained to the waitress she did not do anything about it. We lacked shampoo and conditioner in the room. There was noone to be reached after 10pm until 6pm.

Plussat: The property is very tastefully decorated. We especially enjoyed the piano bar at the restaurant.

Miinukset: We had just stayed there a week earlier and liked it so much we returned on our way home. Unfortunately, this time our room was much smaller and the bathroom especially so. There was no room by the sink to even place our toiletry bags. We used booking.com for both reservations and ironically, the second reservation cost us almost $50 more. We booked the room anyway because we were so impressed the first time.

Plussat: Location and breakfast.

Miinukset: Room was small. Not enough closet Space

Plussat: Fast checkout

Miinukset: Lighting wasn’t great in the bathroom. A few other issues, but the staff made good.