Santa Fe hotellia

Plussat: location and staff help terrific restaurant in hotel

Plussat: The hotel is in a perfect location to enjoy the plaza and nearby sights. The exterior and public areas are charming, in old Santa Fe style. The stall were friendly and eager to meet all requests.

Miinukset: Our “deluxe” king suite was outdated, especially the tiny bathroom. The cold water handle in the tub fell apart when turned. The room was quite warm during the day, but the hotel had turned off the air conditioning for the winter and provided us with a box fan. The front door was very difficult to close, and we returned one day to find it ajar. Perhaps our room was a lemon and other suites are more appropriately called “deluxe.”

Plussat: We loved the location. The hotel is very old & charming. It feels authentic Santa Fe. Except the advertised “kitchenette” was a very small bar area. The refrigerator was under the tv but had no way to adjust the temp & it was barely cool not useful to keep anything from spoiling. Coffee maker & coffee in room was awful. Coffee in lobby was good but we had to go get it. The hot water faucet in the bathroom didn’t work although they did fix it the second day we were there. We had to request a blanket. I would go there again but not expect high quality accommodations. Not great value for the price. Parking was overpriced & required.

Miinukset: See above.

Plussat: Being a block from the Plaza is a terrific location. We didn't need to drive anywhere in Santa Fe during our stay.

Miinukset: While we enjoyed our second floor balcony, the stairs and fire door made it a little difficult to enter with our luggage.

Plussat: Great character and atmosphere. Excellent location. Wonderful adjacent restaurant.

Miinukset: Tiny glass of Bailey’s at the bar was overpriced.

Plussat: Very friendly and accommodating staff. Great location and very good value for the price.

Miinukset: HVAC did not work properly but they remedied that by bringing extra blankets. The rooms have fireplaces, we did not use due to my asthma but others were operating and the smoke penetrated thru so people w/ breathing issues would want to know that.

Plussat: Excellent location. Picturesque property. Highly recommended for a stay in Santa Fe.

Miinukset: At first we were informed that we did not have a reservation. When we displayed my confirmation the front desk staff lectured us that because we utilized Kayak that we did not have a reservation. I had to persist and pay directly for the night whic I had already paid for. I then had to follow up with phone calls to get my refund from the hotel. If it were not for the fact that we only needed the hotel for an evening because of a canceled flight we would have gone elsewhere. That day was a travel day from hell and the hotel clerk did not help matters.

Miinukset: Room was old and outdated. Could use updating

Plussat: Great location.. right near plaza square.

Miinukset: The property is a little worn out. Could use some refurbishing in the bedrooms. Parking at night was difficult and limited. At night they had you double park your car, and they kept your car keys to move your car if necessary. The hotel dining was limited and expensive.

Plussat: Location was everything.

Miinukset: Very old facilities....needs to be updated.

Plussat: The bottle of wine and card we found in our room from the hotel celebrating our anniversary was a really nice gesture.

Miinukset: Bed slightly too soft for me.

Miinukset: Great location . Clean and quite . Rooms are small

Plussat: Classy and traditional

Miinukset: Difficulty with parking

Plussat: Attentive staff. Updated with unique Santa Fe antiques.

Miinukset: No.

Plussat: I love the location of this hotel. The staff is warm and welcoming. The bar is excellent. The rooms are simple while still being special and elegant.

Plussat: Clean room and good coffee available. Nice wine tasting room.

Miinukset: The queen room, was so small it did not even have a chair to sit on. Tiny room. No place in shower to set soap or shampoo - other than the ground.

Plussat: Historic building and location

Miinukset: Small room not very sound proof

Plussat: The hotels decor was very nice and location was great

Miinukset: The restaurant does not offer breakfast and the day we checked in the restaurant was closed. After a day of travel we didn’t want to go out. The lighting was poor making it difficult in the morning grooming routine.

Plussat: All the staff was incredibly professional and friendly. Holly at the desk was delightful....a warm and friendly greeting whenever we passed the desk or had a question. Thanks to the cool valet guys, as well. We'll be back. And the smoked sage wafting through the hotel and into the street is worth the visit!! I had the smoked sage margarita both days!! ;)

Plussat: Great location - right in the middle of restaurants, shopping and art. Seemed to be recently remodeled with high end finishes and linens. Great character old world character.

Miinukset: Valet parking only

Plussat: Location and historical artifacts in the hallways are the two main attributes of the hotel. The Valet Parking attendants were especially courteous. The bar is nice.

Miinukset: Room was extremely cramped. No room for a laptop. Could not open the drawers in the armoire because they could only open when the doors were fully opened and the left door could not fully open because it bumped into the side table on the right side of the bed. Armoire had space for only a couple of hangers. TV remote did not work. No coffee machine in room - had to ask to have one brought up - and once it arrived, there was no place to put it (i.e., no table near a plug). Room was advertised for $199 but after the many taxes were included and the "service charge" (for WiFi?, coffee?) added, the final per day rate was over $250.

Plussat: Great staff. Interesting older property, very convenient to square, restaurants and shopping. Very clean. Hard to not like.

Miinukset: Rooms very small. But I think that’s the nature of these older hotels.

Plussat: It is in a great location. Close to the plaza and restaurants.

Miinukset: Their shuttle bus was not running (luckily we drove to Santa Fe or would have had to get a taxi every time we went out). Their restaurant was closed both days we were there and their valet service gave us incorrect information twice about places to eat.

Plussat: Wonderful restoration; helpful staff and superb location to main sights in the central part of old Santa Fe.

Miinukset: We did choose the least expensive room and was perhaps not surprised that we had a small room with not such a nice view but it was very nicely appointed and comfortable.

Miinukset: Could use a better shower head. Water flow was around the edges, not in the center. A great shower head has both.

Plussat: Location to the historic plaza. Rooftop pool and hot tub was very nice!

Miinukset: The bathroom wallpaper and some fixtures as well as hallways looked somewhat outdated for the class.

Miinukset: Charged my credit card 50$ and nobody could give me an answer on what

Plussat: The hotel is beautiful and luxurious in every way! I'll book an appt. at the spa next time. Also it was wonderful to have only a short walk to the plaza.

Plussat: Location and service were excellent

Plussat: Jeff waited on us our last day when we had breakfast and he was great and so was all your staff.

Plussat: Large room

Miinukset: Mattress was too hard

Plussat: Bed comfort was fabulous! Two bathrooms, large TV, LOTS OF PLUGS,.GOOD WIFI. Great room! Quiet.

Miinukset: 25 dollar per day resort fee not disclosed at the time of booking !!!

Plussat: Great location. Staff very helpful and courteous. Loved the beds and pillows, so comfy. Staff at front desk very accommodating.

Miinukset: The manager at the spa sucks big time! I have asked for a call from the hotel manager since the manager at the spa just wants to cut me off and argue with me, not listen. She is so rude & impatient. Also poor communicator. Needs remedial customer service.

Miinukset: No resort fee if extra facilities not used

Miinukset: The carpet is in desperate need of replacement in the hallway leading to rooms and in the women's locker area of the spa Our room was nice, but very dated. No fan in the bathroom and the showe glass door pops every time you shut the shower door.

Plussat: Not much

Miinukset: For the money there should have been more than a chair, bed, tv and a shower.

Plussat: I liked the Sante Fe style of the rooms and our courtyard with fountain. Breakfast was also pleasant each morning.

Miinukset: I didn't like the fact that my smallest room on the property was the same price as my friend's suite, which could have housed both of us for 1/2 the price had we known.

Plussat: Breakfast on Friday morning was buffet and was ok, but breakfast Sunday was menu order and was not good, wrong orders delivered for all four of us. Location was fine.

Miinukset: Breakfast on Friday morning was buffet and was ok, but breakfast Sunday was menu order and was not good, wrong orders delivered for all four of us

Plussat: location, staff were friendly.

Miinukset: there was no real closet to hang clothes in. The space was only 12 inches aprox as there was large square part of the wall taking up all the space. Also they had said there was a fireplace in every room, ours did not have one and we were told there was "a burning ban, anyway"

Plussat: Easy walking to most attractions. Good parking and easy highway access. Friendly and competent staff. Excellent included breakfast (fresh fruit, eggs to order, & great granola). Unique and area-appropriate room décor and atmosphere. Would stay here again.

Miinukset: Bed was too high.

Plussat: The staff was so friendly and accommodating! The rooms were immaculate! Absolutely no noise , mold are smelly smells! Everything was fresh in rooms and dining. The restaurant was a five star experience with chef and wait staff, a plus was the entertainer!

Miinukset: Nothing

Plussat: The Inn at Vanessie had plenty of character. The bed was comfortable and the room very clean. The restaurant had very good food and excellent service and entertainment. The location of the Inn was perfect.

Miinukset: Some of the outside areas were needing maintenance, the planter boxes were very tired, and there was a lot of pigeon guano dirtying the walkway outside of our room. The people we were traveling with had big problems with their toilet not flushing but at no point were they offered another room. Also the breakfast for this standard of hotel was very average.

Plussat: Fast checkout

Miinukset: Lighting wasn’t great in the bathroom. A few other issues, but the staff made good.