Santa Fe hotellia

Plussat: We won over $1100 and left with it! Rooms very comfortable. Girl at the front desk super helpful and friendly. Waiter in restaurant very nice. Beds super comfortable. Easy to park. Did not notice cigarette smell in casino.

Miinukset: Had the salmon with the zucchini in the cafe. Too greasy. That is all.

Plussat: The view was wonderful.

Miinukset: Very expensive. Clock was an hour fast and couldn’t change it. Told staff about it last year and still wasn’t fixed. Casino didn’t have a good variety of games.

Plussat: Stephanie - the front desk manager.Friendly,accommodating, competent and caring. Give that gal a raise!!!

Plussat: The hotel/casino no longer has a buffet. Food options are VERY limited. The casino itself is SMALL. I was very disappointed...the rooms should not be that much for such limited options. The walls in the bathroom were dirty, the hallway carpet was dirty with debris on it, and the overall place looks great from the outside but not so great on the inside. I will not be staying here again.

Miinukset: See above for the list of issues. NO BUFFET...VERY limited in food selection. Really...the "fine dining" was a JOKE. This place needs to visit the Sandia Casino in Albuquerque and take notes on how to have a hotel/casino.

Plussat: Everything was wonderful..service, comfort and decor

Miinukset: We pulled up to valet to not get any service. we had to park our own car. We got a room on the spa side. the toilet was not flushed/was dirty. the pillowcases looked burnt. The chair in the room was peeling. They said our card declined but our bank showed we had been charged already. There was trash in the lobby when we checked in that was still there when we checked out. (used bottle water paper just trash left by guests) Went to the front desk at 6:30 the morning waited 10/15 mins for someone to come out from the back of the desk/office. The people who were in the room next to us were yelling and screaming all night. We called the front desk but it continued.

Plussat: There was a spider in my room. Location was 15 miles away from city. It was falsely advertised to be 10 miles from ski santa Fe. It was in an unsafe location. Staff was not helpful. It was in the middle of nowhere.

Miinukset: The location, the service and the spiders Not child friendly. The smell of smoke was everywhere.

Plussat: Resort hotel away from town. Beautiful views

Miinukset: Not many options for food in the area.

Plussat: The hotel has a beautiful location.

Miinukset: I tried calling in-room dining but it just kept on ringing. Left a message but no one ever called me back. Really disappointed!

Plussat: Love the spa and the grounds

Miinukset: Outside whirlpool seasonal but would have been a nice added feature if it was working

Plussat: Nice size rooms

Miinukset: Hotel was not kept up near as nice as it was 2years ago. View out the windows full of bird poop! No one answers the front desk phone! Seems very under staffed. Why can’t the indoor hot tub open at 7am? Nobody Services it anyway. We had to leav

Plussat: Free breakfast, friendly staff

Miinukset: wifi was very slow and intermittent during our stay

Plussat: Excellent Spa services and surrounding views

Miinukset: Service staff was inexperienced

Plussat: Exterior and interior design was perfect, it matches the local architecture.

Miinukset: Extremely rude ( 0 smile) personnel ( except the consierge), they look like they only respect the guests that look highly reach and pay full check with no doubts or questions at all. Mini bar sensors are unacceptable making guests feel like they are thefts by definition.

Plussat: Right in the heart of old Santa Fe. amazing authentic architecture and art everywhere. Quintessential Santa Fe!

Plussat: The artwork and authenticity was amazingly decorated throughout the hotel. Beautiful . We done

Miinukset: Our bathroom was too small. It would have be nice to have it slightly bigger for your toiletries.

Plussat: The location In town is superb! Convenience to the car was ultra convenient. Of course the style and renovation of historic Santa Fe make this property quite charming. The staff is very accommodating and friendly.

Miinukset: With 50% occupancy it would have been nice to not have a room wedged between The ice machine and the staff stockroom. Other floors have the hallway ice machine behind a sound door. Please consider this option. It’s such a beautiful property.

Plussat: Excellent property and lovely staff .

Plussat: Great location, love the cultural atmosphere, and friendly staff

Plussat: Location and old southwestern character.

Miinukset: No.

Plussat: The location is phenomenal.

Miinukset: Room was small. Shower enclosure was stationary glass with back half completely open so bathroom floor gets all wet and slippery which can be dangerous. Slamming doors from neighboring rooms were very annoying.

Miinukset: No!

Plussat: In the midst of the pandemic, this was a safe haven for a very nice and comfortable stay. They made sure that they went above the standard safety protocols, plus I felt that the room was equally clean and safe. The room itself was nice. Didn't have a great view for our room, but didn't need to spend alot of time in the room as its right next to the plaza. The beds are super comfy and we had plenty of room to move around. Bonus - fridge in room and free water - gotta love that. Huge tub and big bathroom, just wish I had more counter space. The rooftop bar is great - they actually have two!! It's a nice way to unwind watching the sunset from on top. There is parking on the property which is a little tight and pricey but worth it as this is right downtown and can't find parking easily. Can't beat the location - close to everything, no need to move the car the whole time.

Plussat: Staff was on point about being helpful.

Miinukset: Access to shopping through side door.

Plussat: The history of La Fonda is rich with memories for me for six decades now. The hotel takes me back to being young again. So much planning and design and regional culture has gone into the upgrades over the years at the hotel.

Plussat: Love this place! The location can not be beat and the facilities are lovely.

Plussat: The staff are very friendly and efficient. The rooms were clean and the bed was comfy. Even though COVID had most everything shut down (pool, restaurant, etc.) there were hot breakfast burritos (huge!) each morning for the complimentary breakfast. So yummy!

Plussat: Close to downtown, good location.

Miinukset: Room needed a little maintenance.

Plussat: The breakfast was great and I thought the presentation with Covid restrictions was excellent.

Plussat: Breakfast was good.

Miinukset: The A/C unit in our room was old and somewhat loud. Our room did not have individual lights for each bed.

Plussat: Good price and nice, clean rooms with a great location.

Plussat: Absolutely nothing. I was not given the room I paid for but put in a smaller not accessible room. ( I was told it was bigger but that was not accurate) my wheelchair could not reach the bathroom.

Miinukset: There was no hot water to shower. I did not get the room I paid for. The hidden fees that individuals with disabilities would not not have seen since the screen reader does not pick up on the hidden fees. So, beware if your visually impaired.

Plussat: Clean, close to park

Miinukset: Hard pillow, ac not strong to cool down room

Plussat: Price and location.

Plussat: everything was very nice. had an ipad in the room for guests to use. breakfast was amazing

Miinukset: did not like that you entered room from the parking lot, like a motor inn. We thought it was an inside hotel. The staff was not rude, but was not friendly, either.

Plussat: Clean, comfortable, nice decor, good breakfast

Miinukset: Liked everything

Plussat: It may have been small but it was clean and updated. The location was great, the staff was quick and friendly and even offered us free drinks.

Plussat: The location was perfect- close to everything. The rooms were nicely redecorated and the lobby/bar/breakfast area were very nice and beautifully done in Santa Fe style.

Miinukset: Extra fees! We were charged an extra $15 for having our dog even though it claimed to be pet friendly. We were then charged $25 extra for parking because we had a Uhaul but we only used one parking spot anyway. Then they charged a $15 Facility Fee

Plussat: Clean comfortable room in a nice location. Very nice looking hotel in a good area. The room itself was spacious.

Miinukset: Entrance to the property from the street was a little hard to find after dark. No knocks on the hotel given the current state of the pandemic, but the "To-go" bag isn't a great substitute for the traditional breakfast. I hope we get to go back to the traditional breakfast soon.

Plussat: the room was very clean and very spacious

Plussat: They make different breakfast daily the staff its really nice we had cero concern about the staff

Plussat: The location was excellent for me....things were well organized in spite of the virus scare.

Plussat: Comfortable clean room. Air conditioner worked well something that I find to be a problem in other hotels. Nice shower. No noise heard from other rooms

Miinukset: sack breakfast because of Covid did not have any foods I like. Neighborhood is sketchy. There was a loud fight between 4-6 people across the street around 11:00 PM. I was afraid being outside. Only one diet selection in soda machine

Plussat: The decor was really nice.

Miinukset: One of the queen beds you could visibly see the springs poking up through the mattress. The other bed was hard. There was a heavy shower curtain in the bathroom and no light by the shower. The bathroom was really dark.

Plussat: The staff was very friendly

Miinukset: The bathroom was a little small

Plussat: Beautiful new facility. Staff was excellent! Huge room with very nice accomodations. Very nice take and go breakfast! Wish they were all this nice! Highly recommend!

Miinukset: Nothing

Plussat: Location & breakfast

Miinukset: Rooms & decor are dark and dated, Low bathroom sink counter & toilet seats

Plussat: We stayed here before and were impressed. Unfortunately the first room the put is in had a dirty bed and smelled like dirty feet. The room they charged us to was exceptional. That’s how you keep customers coming back!!!! Will see y’all soon!

Plussat: Location, cleanliness of room and breakfast were all good.

Plussat: I thought this hotel was so beautiful and charming! The breakfast was delicious, it included hot food beyond the typical continental breakfast. For a Best Western, I was impressed with how nice the room was! I would definitely stay here again.

Miinukset: I wish it was a little closer to the Santa Fe plaza, but it was still a good location-- especially for the price.

Plussat: The room was very large and comfortable. We were upgraded to a King Suite since the room I booked had a maintenance issue. Helpful and friendly staff.

Miinukset: Had to call front desk for the fireplace to be lit. The first night the fire never did take and they won't light after 10pm.

Plussat: Ambience and traditional New Mexico furniture, carpeting, vigas hold the ceiling. Excellent price point for Santa Fe style and beautiful view over the city.

Miinukset: Restaurant provided minimal food, but there are plenty of local options.

Plussat: It’s close to downtown

Miinukset: Didn’t have a remote for tv and never brought us one

Plussat: Spacious. Loved the extra sink. Really enjoyed parking right outside our room. The Hilltop Grill was delicious and so nice to get dinner without any hassle at all.

Plussat: Amazing service from staff. And you can text if you don’t want to leave your room.

Miinukset: Needs a few more activities

Plussat: It was clean and not too far from the plaza

Miinukset: It is in desperate need of updating. The rooms themselves are clean, but the general hotel needs some repairs and just feels kind of gross and has that yucky hotel smell. Also, it’s VERY pet friendly, so if you have allergies, find somewhere else.

Plussat: The gym was good, but they need more equipment

Plussat: It’s ambiance

Miinukset: The extra charge of $15. We were supposed to get waters and snack but didn’t until we checked out. Not worth adding this fee to all Heritage hotels With all the other fees, it significantly added to my parents room who are seniors.

Plussat: The room was so beautiful!

Plussat: The desk staff were very friendly and helpful.

Miinukset: My room did not have any view. Outside the only window was a wall. Hoped to have the view of the city and or mountains.

Plussat: View Restaurant

Miinukset: Pool was dirty Common areas needed vacuuming and painting Shuttle was not reliable Beds not very comfortable Rust stains in tub/ shower Outdated a/c - heating system

Plussat: We like the character of the hotel, the furnitures, the decor, overall building / architecture feels you are in Santa Fe.

Miinukset: One of the light in the bath room did not work, the shower curtain smell funny. The soap tray looks dirty. The coffee maker did not work at the first day. One power outlet for TV, table lamp and coffee machine. You have to get under the table to plug th

Plussat: The hotel is nice and pet friendly. The rooms were clean and spacious. The staff was friendly.

Miinukset: They advertised breakfast and other amenities, however, they were not offered due to COVID. Even though I paid for these extras, they would not discount or partially reimburse.

Plussat: Location

Miinukset: The fact that they charge $20 extra on top of the room just to park at the hotel and having to put a $50 deposit down even though no amenities were available there was no way to order food or drinks or anything so putting $50 down was pointless

Plussat: Location

Miinukset: Nothing was open. Covid 19 . Understandable, but then other amenities (like free parking, free wi fi) should have been offered.

Plussat: Very clean.

Miinukset: There was a parking fee. 25$ After checking in the clerk asked me if I had a vehicle. I said yes thinking she would want the plate number but no, a parking fee

Plussat: I liked the room as it was clean, and pet friendly...

Miinukset: Didn’t have any place to get something to eat, this could be due to Covid-19 currently?

Miinukset: Air conditioning did not work

Plussat: The room was clean, very clean. The bed was comfortable.

Miinukset: The fireplace in the room didn't work, they charge 22 a day to park.

Plussat: The room was super clean, and super nice. Facility was clean as well.

Miinukset: I rented the big Casita room and the fireplace did not work. They charged 22 dollars for parking as well even after renting the high dollar room. Also at this time of Covid 19 and they had maybe 20 people staying at the whole facility. I was disappointed with this.

Plussat: The location

Miinukset: There were ants in the room and I was very disappointed with the cost of parking in an outdoor lot which was the only onsite parking. The hotel was generally good although nothing was open due to COVID-19… No Restaurant and no pool.

Plussat: There's was no breakfast

Miinukset: A microwave would have been nice.

Plussat: Perfect location to experience Sante Fe

Plussat: Close to downtown

Miinukset: Rusty water in bathroom and staff blamed lack of use due to COVID, but did not warn about it. Would have brushed my teeth with rusty water if I did not notice it in the toilet. Staff was unapologetic. Dog staying cost more than the room.

Plussat: I loved the ambiance, very romantic. I was very impressed with the cleanliness and details provided by the staff especially during this time (covid). Very clean, excellent!

Plussat: Everything

Miinukset: Poor pet area

Plussat: A "hidden" gem, right in the heart of Santa Fe (i.e., the Plaza). Staff are friendly, helpful, and efficient. The location is also very good for day trips. The onsite restaurant is very good. There are 2 sitting areas that are very cozy. Thee are lots of little touches that made the stay very pleasant (turn down service, with cookies; candles in the room; wrapping up cables with velcro that they provide!). Each room has a functioning fireplace.

Plussat: Everything

Plussat: Staff was amazing, location perfect! In city center.

Miinukset: Wish there was a court yard

Plussat: Stay every year around this time and love hotel.

Miinukset: This year put in a handicap room which we did not request and did not like it. We made reservation 4 months before so no reason to stick is in handicap room

Plussat: Clean, well appointed & cared for, great central location, restaurant, tequila bar & patio wonderful.

Plussat: Location, extremely friendly & helpful staff, fresh b'fasts, sherry in afternoon, attractive lobby & property, clean comfortable rooms w/ local decorations--& the ac was not noisy.

Miinukset: The chest of drawers that required the cabinet doors to be totally open before you could pull out drawers. Even then the drawers rubbed.

Plussat: Attractive with nice amenities and great location.

Miinukset: Maid tried to get in our room to clean at 8 or 8:15 two mornings of our stay. We were sleeping in and this seemed a bit early. Cleaning staff were also talking loudly outside our room.

Miinukset: There was lots of street noise

Plussat: Great hotel that's located within walking distance to everything. Hotel management did everything possible to make our stay wonderful.

Miinukset: Due to COVID the breakfast buffet was cancelled but they said they would deliver breakfast to your room The first day was perfect and we loved the good food in our room. Day 2 we put in our room service order and they later called us to tell us we had to go to the restaurant now for breakfast and we went to the restaurant and had a nice breakfast. Day 3 we went to the restaurant and the food was terrible which is too bad.

Plussat: Friendly staff

Miinukset: Lawn service people cuttings hedges right out side our window at 7am . After when into using leaf blower . Very loud

Plussat: The hotel is very close to the Santa Fe Plaza stores and restaurants. Beautiful facility. Great service.

Plussat: The front desk clerk was excellent. He helped us find parking for a large vehicle

Miinukset: Pool not Open, coffee wasn’t available in room and AC did not cool very well.

Plussat: Breakfast was great!

Plussat: The staff was excellent....so nice and willing to go extra mile. The food was excellent....room service was so quick. This beautiful hotel is in a perfect spot....convenient to everything

Miinukset: Beds weren’t that comfortable

Plussat: The location is great! The staff was helpful. Wonderful free breakfast. They upgraded us for our anniversary.

Miinukset: The mattress was not great. I think it is time for it to be replaced.

Plussat: We had a family reunion there.We were from NY, San Francisco & Boston.wish they had Catholic TV. In this historic,holy town. Who cares about all the sports channels. That won't get u into heaven. Swimming pool was 87 degrees in winter& pool is open all day.

Miinukset: Nothing.

Plussat: The hotel is very charming with a great location on The Plaza! We had a great night's sleep on a comfortable mattress with lots of pillows! The breakfast was DELICIOUS! Everything seemed exceptionally clean.

Plussat: Everything, especially the breakfAST.

Miinukset:

Plussat: The original character of the motor inn is maintained, combined with contemporary feel and details.

Plussat: The location was good as I needed to be south for a conference.

Miinukset: The pool doesn't open until 8:30 am, which is too late as I had to be at my conference by 9, the pillows on the bed were an odd very very small size, all the faucets were backwards, cold was hot and vice versa. Staff was so so. Most of the women working during the week were great, helpful and friendly. On the weekends, not so much. On Saturday morning I reported that my shower was spraying water all over the bathroom. Sunday morning it still hadn't been repaired. Bar staff has somewhat of an "attitude" as well, which is unfortunate. I guess because I asked for some ice, rather than buying a drink?? The hotel feels overpriced for what you get especially since there are so many other options in Sante Fe.

Plussat: Nothing but location

Miinukset: It was a terrible stay

Miinukset: Was not able to get to the vending machines and laundry times didn’t work

Miinukset: Lights burnt out.

Plussat: We have stayed at the El Rey several times. New paint, new furniture and a bar.

Miinukset: Too many guest with dogs.

Plussat: Great, quaint and boutique hotel. I would highly recommend to anyone. The bed and room are cozy and comfy. The extra money for the fireplace wasn't really worth it - unless you're staying there over winter. Great common area with grass - which seems to be a luxury in Santa Fe. Close to downtown and other places to visit. Quiet and my wife and I enjoyed our time there.

Miinukset: The outlets in the hotel were horrible... couldn't keep anything plugged in or without sliding out. Everything else was great.

Miinukset: Too noisy. Check in staff did not explain the rate well

Plussat: The employees are nice and kind

Miinukset: Room is very small and tiny also looks old

Plussat: We loved how the architecture and decor stayed true to the southwestern vibe. Also loved the relaxed atmosphere, friendly staff, and overall good energy. Very close proximity to Downtown Santa Fe, La Choza, and Pantry is right next door!! Would absolutely stay here again!

Miinukset: We were looking forward to relaxing at the pool, especially since our room was adjacent to it. Due to Covid-19, the pool was closed, which was understandable. There was no mini fridge in the room to keep our drinks/snacks cool. It wasn’t the end of the world, but a mini fridge would definitely be a good addition.

Plussat: On the surface, this hotel has a cool vibe. The lobby and bar are great, but it ends there. They've done a nice job creating comfortable public spaces, indoors and out. But you don't sleep in a lobby, you sleep in the rooms; that's where the problems are.

Miinukset: Our room was expensive, $----, and didn't come close to warranting a price that high. The bathroom was straight from 1979, and gross. No cold running water from either tap, and the shower was horrible. We sent an email to the mgr, and they never responded

Miinukset: Some more snack options in the main lobby as there are no restaurants close. Pool was drained for the winter season still but it’s was 75 degrees all weekend.

Plussat: Excellent hotel. Location was great. Amenities were plenty.

Miinukset: Did not care for the pets being allowed in the dining areas.

Plussat: Extremely close to plaza

Miinukset: Our room was rather small

Plussat: The rooms were beautiful. Bathrooms were huge! The location is excellent, you can walk to everything. Parking is free and safely located next to the hotel.

Miinukset: Everything was better than expected

Plussat: We love SF & to stay at the Drury is a special treat. The proximity to the Plaza, restaurants, stores, etc. is well ... you couldn’t ask for anything better. Love the Drury.

Miinukset: Not a thing.

Plussat: It was really really nice for the price.

Plussat: We stayed in several properties on our drive across 4 states. This was hands down the most accommodating! It was the best to clean up/refresh, relax, eat and sleep. I wish we could’ve stayed longer. 5 STARS

Plussat: Quality furniture and art in the lobby. Historical building in the plaza where cathedral is. Very close to the square. Upgraded our room.

Miinukset: None

Plussat: Everything. Room was nice, location great, staff amazing!

Miinukset: No

Plussat: Great location; helpful staff; clean comfortable room

Plussat: Everything was wonderful, from the cleanliness to the friendly staff.

Plussat: customer service, location, cleanliness, breakfast and other little special things they did

Miinukset: no

Plussat: I liked how close it was to the Santa Fe plaza. It was peaceful.

Miinukset: Maybe due to covid? Our room was not cleaned while we were out.

Plussat: Great location. Great staff. Restaurant was so nice and the atmosphere so relaxing.

Miinukset: The only thing that we did not like are the pillows. They are super uncomfortable. We really struggled and ended up sleeping without pillows. They are extremely large and hard.

Plussat: Beautiful Southwest decor, very friendly and helpful staff.

Miinukset: Daily hotel fees, though I know a lot of lodging does it.

Plussat: Everything was great. We especially liked the covered patio/eating area.

Plussat: Staff was excellent.

Miinukset: Didn’t have hot water and staff relocated us . Very apologetic and cordial.

Plussat: The room was fine & clean. The staff is wonderful. The location doesn’t have much around it & no place close by to eat so you almost have to eat in the hotel or drive someplace

Miinukset: The food was very greasy so I didn’t really have dinner & nothing else close by

Plussat: Holiday decorations, easy shuttle to plaza

Miinukset: Room was a bit small

Plussat: Room was quiet and comfortable, location pretty good for walking downtown SF tough several blocks off the Plaza. Very nice staff and very helpful.

Plussat: Room.was very clean, very nice stay. Love it.

Miinukset: Bteakfast was not possible at dining room due to the pandemia situation. We understand.. But it came to room

Plussat: It was so nice and quaint. Really enjoyed our stay.

Miinukset: None

Plussat: Fantastic!!

Miinukset: no

Plussat: wonderful staff at reception, room was comfortable, sleeping just great, location for walking to sites we wanted to see downtown ideal, even with unusually hot weather.

Miinukset: air conditioner could have been quieter; just enough to wake me when it went on and off. housekeeping not ideal. we found a bit of trash behind the chair in the room from previous guest, and no extra toilet supplies in room.

Plussat: The breakfast due to Corona Virus was still really good and satisfying.

Miinukset: Nothing. It was simply fantastic!

Plussat: The feeling of friendliness and comfort.

Plussat: Good location, perfect rooms, excellent dinner (and personnel working at that time).

Miinukset: Staff working at breakfast time is rather bad tempered and really in no hurry at all (you have to ask for any attention). But the only shortcoming.

Plussat: The hotel had very courteous staff, who were always available to help and offered helpful suggestions and recommendations.

Miinukset: Rooms were a bit small but sufficient. Bathroom was too small for two people, and a door would have been nice for privacy.

Plussat: Used the spa and it was excellent. The staff was professional, friendly, and most accomodating. Upgraded to a mimi suite and the room was spacious and comfortable.

Miinukset: No

Plussat: Ambience, native American theme

Miinukset: Room rather small, expensive

Plussat: The architecture and artwork were very nice. The staff and the restaurant food were very good. The walk to The paza area of Santa Fe is about 12 minutes but there is also a free shuttle.

Miinukset:

Miinukset: Poor service. TV poorly situated. No masks on staff.

Miinukset: I thought the Inn was just a renovated motel with some added Southwestern touches. My room was very small. The carpet was old and dirty,

Plussat: Such a cute little place, loved that it's pet friendly. The fireplace, jacuzzi tub and private little yard were a nice surprise. The bed was very comfy and the location is great.

Miinukset: It was a dissapointment that they weren't offering breakfast during our stay but understandable do to the pandemic.

Plussat: It's character and charm. Staff was very attentive. Excellent breakfast. Location was great. So enjoyed the fireplace in my room.

Miinukset: The bed was not as soft as I would have liked but ok.

Miinukset: Room keys were deactivated twice over the course of a two day trip. Another party was assigned our same room and actually walked in on us in the room.

Plussat: The room was exceptionally clean. Loved the heated bathroom floor and the guest robes. It's location was ideal for our purposes.

Plussat: The facilities were clean and the beds comfy! The location was perfect for what we wanted to do.

Miinukset: The property listing had that breakfast was included but there was no breakfast. When I told the staff about it they pushed back a little bit but eventually discounted the room since breakfast was the reason we chose the hotel. Overall, I would stay there again.

Miinukset: location, breakfast

Plussat: Internet my dog was welcome.

Miinukset: No one’s fault there was no food. Found restaurant.

Plussat: I was VERY dissapointed that bookings .com had on THEIR web site that Old Santa fe inn served breakfast. I only learned that they did not serve breakfast until AFTER I paid in full, non. Refundable when I called Direct to the Old Santa Fe Inn. They showed on Their web site that due to covid 19 they were not serving breakfast. Old Santa Fe Inn did up grade my room, but bookings dot com did NOTHING for me except cost me an additional $70 dollars for the two breakfasts My wife and I had to buy independent of and out of budget for. SHAME ON YOU BOOKINGS DOT COM.

Miinukset: BOOKING DOT COMS DOING NOTHING TO COMPENSATE ME FOR BOOKING DOT. COM'S FAILURE TO MAINTAIN THEIR WEB SITE.

Plussat: Very clean, 2.5 blocks from the plaza. Comfortable bed and good atmosphere! Would definitely stay there again.

Miinukset: Nothing

Plussat: The Old Santa Fe Inn is unique and has an old western town feel. Room was cozy. Nice long desk area and two nice sitting chairs. Nice thick robes. I liked the shampoo, conditioner, and body wash wall dispenser. Products were so much better than the normal products in little containers. Everything was really clean. Bed, linens, and pillows were comfy.

Miinukset: Could use some updates on the planters.

Plussat: Music Thursday night, wine and cheese Wed.night, location, staff

Plussat: Because of covid overreaching limitations imposed by governor of NM . Checkin was ridiculous as we had to stand in doorway behind a plexiglass shield and insert card into machine. No food or beverages available. Had to pay $10.00 to park. Outdoor areas were not being maintained.... doubt I will be back.

Plussat: Unique

Miinukset: Nothing.

Plussat: This is a beautiful property in a perfect location, just a block or two from the plaza but nice and quiet. The staff were very nice and very helpful. Everything about the room was great too.

Miinukset: Nothing.

Plussat: No breakfast

Miinukset: Lots of moths in the room

Plussat: Design and location

Miinukset: No

Plussat: I loved the layout of the property, it’s absolutely beautiful there.

Miinukset: I don’t think there was anything we didn’t like.

Plussat: Location and character

Miinukset: Parking area is too small

Plussat: Fabulous rooms and gorgeous grounds. Staff is doing an amazing job in an unprecedented time. Thanks for still allowing us a special retreat.

Miinukset: There’s nothing not to love.

Plussat: Quaint

Miinukset: Needs updating, no parking near rm, air quality from ac was so bad had to turn off and open windows, disappointed no robes

Plussat: Staff was very accommodating.

Miinukset: No room cleaning for entire three night visit. No clean towels no coffee no water no restaurants no swimming pool no breakfast no handicap bars in bathroom etc. this was my first vacation away from family and it was a waste of money. I asked for a patio room; I got a second floor room with one window and no elevator. Will never stay at a Marriott again

Plussat: Clean and quiet. Felt safe and enjoyed the room

Miinukset: The refrigerator door was on backwards

Plussat: Really nice place to be.

Miinukset: Nothing much at all

Plussat: Good room. Large kitchen space.

Plussat: The location was convenient and the second staff member I met was very friendly and nice, the first one, not friendly or helpful. Great price for this hotel. I liked having a kitchen with a refrigerator and microwave in the room. Free parking was great.

Miinukset: This place allows pets and there was a dog crying ALL NIGHT LONG! No idea which room it was coming from or if anyone was there with the dog. We called the front desk twice to complain but nothing was done, Pillows and mattress not comfortable.

Plussat: Friendly staff, good location, the room is nice

Miinukset: There are some spots on the sheets, maybe they tried their best to wash in the washing machine, maybe they could find some spots removal detergent

Plussat: I like the location, the staff, the safety and quiet.

Miinukset: No.

Plussat: Nothing

Miinukset: Yes the bed is old and it needs new mattresses our backs where hurting all night and we couldn't get comfortable to sleep also who can cook when there wasn't enough cooking[pots,pans,utensils] equipment in the room.

Plussat: I like the room. It was comfortable.

Miinukset: In the 5 times I dealt with the staff only once did they wear masks. I never saw them clean or wipe down any surfaces as people came in to check in. I came in late each night as our Legislative Session ran long, and the 2nd night my key didn't work so at 11:45pm I had to get a new key. I think when they know you are staying for 2 nights they need to program the keys for 2 nights. It was dark and the people across the hall were a little sketchy and they were smoking outside my door. I was in a non-smoking room.

Plussat: It’s quiet and I felt safe in the area

Miinukset: Everything is great but I would’ve liked the rooms to be more sound proof...could hear my neighbors haha

Plussat: The convenient location to wanted locations to visit and the ability to be able to use the kitchen for some meals at the room. Drawbacks were the absence of kitchen utensils that were needed. All and all a good experience. Recommended.

Miinukset: Bring your own pillows and spoons, forks, knives, etc...

Plussat: The room was clean and close to my event

Miinukset: Have an alarm clock in room and working hair dryer

Plussat: Great value.

Miinukset: They didn't have enough towels.

Plussat: This is a very nice hotel/suites in a convenient location. The room was very comfortable. We did not use the kitchen facilities, but they would be handy for a longer stay.

Miinukset: The complimentary breakfast was very rudimentary. They were out of several items, such as oatmeal.

Plussat: The hotel staff was very helpful with giving tips about the city. The room was clean and situated far enough off of the highway so that it was very quiet. I would stay at this hotel again.

Miinukset: Only the shower head

Plussat: The mini-kitchen provided and the standard of the room. Proximity of a supermarket. Calm, quiet. Parking.

Miinukset: Out of downtown Santa Fe. You need either to have a car (15 min), either to take a bus which seems to be a bit complicated...

Plussat: The kitchen facilities

Miinukset: The bathroom sink did not have a stopper. I wear contacts and need a stopper.

Plussat: Proximity to shopping, kitchen facilities, quietness of location, efficiency of staff.

Miinukset: No.

Plussat: The kitchen

Miinukset: didn't have an oven, but easy to work around

Plussat: The manager had a good attitude to customers.

Miinukset: The breakfast was limited and staff attitude was not good.

Plussat: Location, breakfast, amenities

Miinukset:

Plussat: Price and convenience

Miinukset:

Miinukset: Lack of hot breakfast, but that is a function of the current COVID issue.

Plussat: Very clean. Friendly staff.

Plussat: We were pleased to see that the staff cared about our trip to celebrate our 1 year Anniversary. We were provided with a box of chocolates, 2 water bottles and a card. The room was clean and the bed and pillows were so comfortable.

Miinukset: The floor tile in the bathroom looks like it was poorly done and the wallpaper was curling up at the bottom. Slight cosmetic issues, but our stay was great.

Plussat: The location and a sofa bed

Miinukset: additional charge for breakfast

Plussat: The bed was very comfortable. We loved the location and that our room viewed the mountains to the East. There were several good restaurants nearby. The room was adequate, but for the price at the Courtyard Marriot, you get a bigger room with a fridge and microwave, more extra pillows, two TVs and an overall better room.

Miinukset: There was no coke machine on the property. I can't imagine why a hotel wouldn't provide that convenience and was told to walk to a gas station that was fenced in such a way not to be easily accessible to hotel guests. The push cart for luggage was smeared with fingerprints and looked as though it had rarely been cleaned. During COVID-19, I think guests should be reassured that light switches, door knobs, and remotes are sanitized for our protection. Otherwise, good housekeeping staff made our room look like new daily.

Plussat: New and clean

Miinukset: Wear a mask and glove to get coffee

Plussat: Separate bed room and sitting room.

Miinukset: Would have liked a microwave oven in the room

Miinukset: The hotel is very hard to find because it is not REALLY on Cerrillos. It is currently being refurbished (needed). I'm sure it will better when the refurb is completed.

Plussat: Very clean, friendly, and calm quiet environment

Plussat: Spacious room.

Miinukset: Dirty towels. Dated decor. In room sofas need to be replaced ss they look like they've been around the block a few times.

Plussat: Quiet, clean, restful!

Plussat: Room was great

Miinukset: Staff are not very friendly

Plussat: Room was good for price and location

Miinukset: Breakfast was a small bag of cold food, serving size for one instead of two, internet description was totally different from actual product.

Plussat: This service and and ambience

Miinukset: Short on hot water for shower

Plussat: The George Frederic Handel room was perfect for the three of us. The room, once we found it was perfect. Hidden away with it’s own little patio and courtyard it made the perfect place for Betsy Schnoodle to wander and explore sans leash and allowed us to have a truly exquisite dining experience outside despite the current situation requiring us to order takeout and avoid our normal routine of sampling the local cuisine and ambiance. A local gastropub within walking distance provided an excellent take out meal. The staff at Las Palomas is attentive and friendly and, once again, despite the current health and safety concerns, delivered to our rooms a most satisfying breakfast. The old Santa Fe feel and eclectic decor was first class all the way. Las Palomas is on my list of places to return.

Miinukset: There was nothing that I did not like about the property. My only regret is that the current pandemic tends to result in us not being able to enjoy the entire property.

Plussat: Upgraded our room to 1 bedroom from deluxe suite. Nice sitting area, Due to Covid , breakfast in a bag delivered to door - water , croissant , sausage, breakfast burrito, yogurt and muffin plus latte in the patio. they took the time to deliver the best breakfast under the circumstances. great shade trees kept the room cool and the grounds were quaint.

Miinukset: would have liked a kiva fireplace, but the cast iron was nice

Plussat: The historical aspect/architecture

Plussat: Location, casitas, breakfast.

Miinukset: No

Plussat: My second stay here in a week and I would definitely book here again when next in the area. Quiet, clean and very well appointed. There was a kitchenette, which helped me a lot, a fireplace and very nice bath

Miinukset: No.

Plussat: The property was adorable and quaint, but comfortable! Loved the bed, the room, and the bathroom amenities were awesome! I appreciated the shampoo, conditioner, body wash, and lotions! The breakfast was outstanding. Thank you for an amazing stay!

Miinukset: I had one light bulb that flickered continuously.

Plussat: The set up for breakfast was warm and fit our little band of 6-8 perfectly. The cranberry muffins were addictive and the made to order omelettes and waffles were great. Our group was older but the walk to the square and all things Old Dante Fe was very easy. Loved everything about Las Palmas.

Plussat: Breakfast was great! Delivered to door. And espresso & cappuccino was made by owner without us having to go into lobby. We loved the cooling & heating system. It was quickly responsive, cooling when we needed it at night, and heating up for us when we needed it to be warm while bathing. Grounds are lovely and lovingly cared for.

Plussat: Lovely, low rise space with great art. Wonderful staff. Highly recommended

Miinukset: I loved everything

Plussat: Great room. Great location. Friendly staff. Dog friendly but they weren't a nuisance. Complimentary lattes whenever you wanted one. What could be better.

Miinukset: No. It was great.

Plussat: The management was excellent- so helpful on finding places and things to do. Great breakfast included, as well as free lattes and treats. Truly made you feel like you were guests at their home. The bed was really excellent- super comfortable king.

Plussat: Walking distance to the plaza and sights of Santa Fe, New Mexico.

Miinukset: The only complaint we had was the wi fi didn't work on my computer and they weren't knowledgeable to fix it, but they did have one in the lounge I could use.

Plussat: The location was fantastic! The shops and eateries was walking distance. The staff was wonderful and it was an warm welcome.

Miinukset: My room was cool at night. When I went to turn on the heat, it was only blowing out freezing air.

Plussat: Very comfortable, excellent location within the city, for walking around & not having to drive. Wonderful, welcoming staff, especially Tina & Al.

Miinukset: Can't think of anything.

Plussat: The best thing about Las Palomas is the location, just 4 blocks from the Plaza. However it's also located in a cute little real neighborhood outside the Plaza so it feels more homey.

Miinukset: Check in was a bit abrupt but not unfriendly.

Plussat: Loaded with Santa Fe charm. Cozy and quaint. Loved the location! Parked the car and forgot about it while in Santa Fe. Walked everywhere. Will definitely stay here again! Some people complained about the smallness of the rooms...That's where the cozy comes in and didn't bother us a bit. We ended up staying an extra night.

Miinukset: