New Farah Hotel

The staff were amazing, really helpful for things to do in the city! The room was nice and big, air con worked perfectly and the shower was nice and hot. Pool was small but nice enough

The bed was very hard which I personally find quite uncomfortable but my partner thought it was fine.

I liked the fact that we were able to perform ablution so we can pray at the hotel. The rooms were clean. The staff members who cleaned the rooms called Latifa was lovely and helpful. We needed 3 rooms on the same floor as we were travelling as a family. One of the rooms main bed was broken. So one of the familys had to get a room on the floor below and the problem was quickly sorted. The staff downstairs were nice.

One of the staff members downstairs called Saeed told me that the price is of the hotel has changed due to the rate. When I rang booking.com 2 days before I left for morocco they said I won't be charged any other price. Thank goodness I had more money in my account to pay for the extra amount. Also, when I was leaving New Farah hotel, Saeed said I had a room service charge which was not true. I checked the date in the receipt and it was someone who was in the room before me! He should really check things before he asks for money. If I hadn't had double checked or enquired about it, I would have paid for it.

Everything was spot on!