Miinukset: "Boarding was a caos, I guess is Italian style"
Miinukset: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Miinukset: "If the seat and sitting area would have been cleaner and if you could recline your seat"
Plussat: "The plane was clean. The pilot was apologetic."
Miinukset: "The ground staff were processing boarding passes before the plane had even landed causing a long queue in the corridor leading to the exit to the airfield. There was no information as to why the plane was late, but this caused us to miss the take off slot and delay the take off by over 2 hours."
Plussat: "like the priority lane, so that I got onto the airplane first"
Miinukset: "Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded."
Miinukset: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Plussat: "The crew"
Miinukset: "Uncomfortable seats"
Plussat: "Cabin temperature was comfortable. Flight attendants were friendly. At check-in I was given the option to add a second cabin bag and have priority boarding for only €7. Ryanair sent me a text message reminder to check in on-line, or else I would have had to pay extra at the airport."
Miinukset: "I do not like the bus connections from the gate to the airplane. It is always a hassle and people are packed in the buses like sardines. I understand that Ryanair is a budget airline, but they should offer free beverages."
Miinukset: "Delay of the flight"
Miinukset: "2h delayed flight!"
Miinukset: "I purchased Priority in order to have a carry-on, and even though the carry-on was fine for my first flight, they forced me to check it and pay 40 pounds for my second flight. Then the flight was delayed, causing me to miss my connection and completely ruining my entire travel day. DON'T BE FOOLED BY THE LOW RATES. YOU WILL END UP LOSING MONEY."
Miinukset: "More than 1.5 hours delay, they took my luggage from me, so I had to take out my laptop because the Budapest airport luggage handler thieves. Very loud speakers inside, the seating is very uncomfortable, small legspace and also you cannot put even your glasses in front of you because of lack of storage place. long walking to and from the plane, and you have to wait for ages in front ot the checking desk, than in the hot bus down. Overall totally inhuman experience."
Miinukset: "Delayed for over an hour with no announcement or reasons given."
Plussat: "I got to my destination."
Miinukset: "We were charged almost 200 euros extra because we did not check in online (which we could not do because we had been traveling for 30 hours and did not have Wi-Fi in the air) and when we went to check in the receptionist was rude about the fact that we had not checked in, so we had to go across to a different counter to pay our fee, go back to check in at the first counter, and then was told we could not be seated together, when it turned out the flight was half empty. Besides all of this, the planes are not nice, you are only allowed one carry on (no personal item) and the seats are not comfortable. I thought we would save money but check in fees and ridiculous baggage fees made this flight cost more than a nicer airline."
Plussat: "Price. Timetable"
Miinukset: "Seats. The fact they put everyone in a deferent row"
Plussat: "Overall a great flight! Uncomplicated and easy even for a family of five. We got a great deal on the flights and service was good!"
Miinukset: "We were late boarding and departing for both departures, yet we gained time in the air. Great job!"
Plussat: "Got from point A to point B without any hassle. I passed out as soon as I got on the plane and there was nothing that kept me from sleeping."
Miinukset: "Boarding seemed a bit tedious and there was a lot of unnecessary standing around."
Plussat: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Miinukset: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Miinukset: "uncomfortable, nickel and dime you, charged us for a bad thay was within regulation"
Plussat: "Managed to sleep most of the way so the journey went very quickly"
Plussat: "The flight itself was ok. Good landing by the pilot in stormy conditions. Thank you!"
Miinukset: "It's the booking process and all the hidden ad-ons that will deter me from flying with Ryanair again. I paid CAD $130 for a seat plus $60 for a checked in bag (all together $190),a very expensive price to pay for a "low cost" no service airline. Your boarding pass printing fees and very early check in fees are very silly. Many better low cost airlines out there."
Plussat: "The price was good, but we certainly got nothing but the absolute basics for the price."
Plussat: "The crew and polo te where very helpful and the plan e arrived on time."
Miinukset: "Everything was good!!"
Plussat: "Punctual flight. Pleasant cabin staff"
Miinukset: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."
Plussat: "Had a quiet flight."
Miinukset: "Staff neds to learn to smile."
Plussat: "Everything was great good staff with an exception. Quick and easy boarding"
Miinukset: "Crew member very abrupt didn't take time to explain that he was doing something just hand gestured to say time out. And when questioned about it no explanation amd didn't listen to my com0laint about his behaviour just brushed me off. Very disappointed. When we landed passport control was very slow and kept us all waiting in the cold. Self scanning machines were not working."
Plussat: "We were priority so it was fine otherwise it would have been a mess."
Miinukset: "No tvs or beverages without paying. Otherwise everything was great"
Plussat: "Horrible process for check in, unhelpful staff, long wait timez"
Miinukset: "Staff were surley, long lines, uncomfortable seats, online check didn't work"
Miinukset: "Everything they simply SUCK!!!"
Plussat: "No panic"
Miinukset: "Bad job with customers. Sorry."
Miinukset: "Carry on luggage put in hold"
Plussat: "The staff were friendly, the boarding crew clear and quick."
Miinukset: "Late take off, shouldn't happen for a regular short haul flight, meant I was too late arriving at my final destination"
Plussat: "I liked nothing about this flight."
Miinukset: "I didn't like the fact that I was never allowed to board this plane and I ended up having to book a hotel for a night and then fly out the next day on an Air Lingus flight. As I found out later, Ryanair did send me an email saying that I would need to print out my boarding pass early. However, I had already left the U.S. and never saw that email. Then when I arrived at the airport, I was told that I would have to go to customer service in order to obtain a boarding pass. Then the line was so long that I could never obtain a boarding pass in time. No one was willing to help me even though there were plenty of employees standing around doing nothing. So I ended up buying three Ryanair tickets that were worthless. I will never fly Ryanair again and I would recommend that no Americans ever fly on that airline."
Miinukset: "I am very disappointed from the service offered by ryanair. I've paid priority and seat. And in the end went on board with others and stayed on normal seat, which supposed to be with extra space. Very unhappy."
Miinukset: "Got to my seat on the plane and it was covered with potato chip crumbs left behind by the previous flight's passengers and obviously not cleaned. Got harassed and threatened by the gate attendant while boarding because I didn't have a Visa check stamp on my boarding pass even though I had visited check-in and was not given one."
Plussat: "Efficient boarding process"
Miinukset: "Uncomfortable seat. We paid to check our bags as they were oversized according to Ryan's website however we saw many people stowing bags much larger than ours in the overhead bins."
Miinukset: "I paid extra for priority boarding and, though I was one of the first 20 passengers on board, I was not allowed to put my bag in the overheard compartment. I was told to put both my purse (not a tiny one, mind you) and my carry on bag under the seat. And, because I had an isle seat, the space was smaller than average. So I had to fly cramped up. Because I'm not an EU citizen, I had to queue up as if to check in luggage to have a stamp placed on my boarding pass. Then another queue to board the plane because they don't bother to call by row or group number like most airlines. The boarding was chaotic. The seats are very uncomfortable. They don't even give you one small cup of water. You have to pay 3 euros for a bottle of water that would cost you 1 elsewhere. Finally, the landing was very hard and shook everyone about."
Plussat: "The fact that it got me to Dublin."
Miinukset: "After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again."
Miinukset: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Plussat: "flight was on-time; value for money good!; baggage drop-off well organized; I arrived alive"
Miinukset: "seats are not comfortable at all; old rusty wreck of an aircraft; security check personell poorly trained (did not find a 1.5 l bottle of water I accidentally carried !); hence, safety not provided !!! Ryanair won't value as a customer but rather as some necessity that needs to be carried"
Plussat: "Great price and online arrival"
Miinukset: "The plane's temperature was not regulated well and boarding ran late."
Plussat: "Great experience overall! Softest take off and landing Ever!"
Plussat: "I didn't like anything."
Miinukset: "I had booked a flight from Rome to Seville in either August or September 2016 for November 10th. I paid for the flights then. Two days before my flight while I'm on vacation, Ryanair sends me an email saying that I must check in online or I will be charged 45 Euro per passenger. This was really inconvenient because who wants to be online while on their vacation? But nonetheless, I did it. Their website sucked so I had to get chat customer assistance. Whenever I made any progress their website would keep sending me back to the beginning of the process. I tried for two days. Finally the day before the flight I was able to complete it and I was charged for my baggage and fast track option for each of us. There were three of us. They sent me email confirmation showing that they charged my credit card for the luggage and the fast track option. Together this came out to about 107 Euro. So I thought ok but at least I checked in and I will be fast tracked because I was charged for it and paid. To my surprise when we get to the airport the customer service people said that I only paid for luggage but did not "check in." I asked how could that possibly be since I had been charged and paid and they said that if I didn't pay the 45 Euro each right there, I couldn't get on the flight. I had no choice but to pay another 135 Euro so I could make my flight. Disgusting scammers."
Miinukset: "Low quality seats"
Plussat: "Quick and easy speedy self checkin system. Quick flight."
Miinukset: "Cattle market feel for boarding as everybody wants hand luggage near by"
Miinukset: "No one knew where the boarding gate was."
Plussat: "You go for Ryanair because of the price. Nothing else. Don't expect any frills. You get the flight. That is all it is."
Miinukset: "Boarding makes you feel like cattle. They basically let you stand on the tarmac while they clean the plane. Seating is maxed out, so don't expect leg space. Flight attendants sometimes don't speak proper English. It might be coincidence but both Flights had extreme hard landings, which makes me question the training of the pilots."
Plussat: "The plane arrived before"