Agios Nikolaos hotellia

Plussat: Upgraded to a superior room on arrival, really lovely. The resort is really beautiful, and extremely private. The photos don’t do it justice at all. The sun beads overlooking the sea on the cliffs are amazing.

Miinukset: Nothing!

Plussat: Beautiful location, comfortable beds. Oh yes, the breakfasts were also quite ok. Sadly, that's the only positive things I can say about the hotel.

Miinukset: Badly designed unrenovated rooms. No ventilation in the bathroom (had to constantly leave the door open), no light anywehere near the wardrobe. All requests to change the room to a renovated one (even by downgrading to a standard room) were ignored by the staff until it was already too late. The access to the water at the beach could also be better. The dinner buffet was simply the worse food I've ever sampled in five trips to Greece.

Plussat: This is a wonderful hotel. It's perfect for a relaxing and quiet vacation in Greece. Staff was super nice and helped with everything we wanted. We have asked for a late check out, but our room wasn't availible so they offered us another room (extra charge, but it makes sense). we loved the hotel! Agios Nilolaos, the closest town is just 10 minutes drive (about 30 minutes walk) and it has nice traditional restaurants.

Plussat: Charming location on a tip of a small peninsula. You may easily find shady spots to lay on sunbed if you wish to hide from the sun or sunny spots if you want the opposite. The breakfast offer is generous and diverse, the only problem being how to refrain yourself of eating too much. The good news is that if you fail to act moderately in the morning then for the lunch you'll find dishes ranging from something very frugal up to very copious. The all day in restaurant supervised by the Maitre d'Hotel Giannis won't disappoint you. Don't forget to book here a table for dinner.

Miinukset: Try to avoid the middle bungalow from the three-in-a-row bungalows if you have selected this type of lodging.

Plussat: We Like the facility The staff were very helpful as we had a car and made some side trips from the property Rooms were a good size and we were upgraded to a suite with a nice balcony and view of the ocean. Thanks!

Miinukset: Nothing

Plussat: A high quality environment - the hotel facilities and gardens are immaculately kept - enhanced by excellent staff who were always friendly and efficient. The spa is also excellent - we enjoyed a number of massages and again found the staff to be friendly and knowledgeable. We also enjoyed the daily pilates and yoga sessions on offer. The breakfast and nightly buffet are of a high quality and there are plenty of good restaurants a walk or short taxi ride away if you want to sample good local cuisine.

Plussat: Monipuolinen aamiainen. Ei pelkästään aurinkotuoleilla ahdettua perinteistä rantaa, vaan ihania rauhaisia paikkoja eri puolille rantaa laiteltuna.

Miinukset: -

Plussat: Beautiful location, friendly staff, very clean, excellent food.

Miinukset: Tennis court might be of better quality.

Plussat: The location was exceptional and I think possibly the best hotel location on the whole island of Crete. The private beach and sun loungers were never overcrowded and the whole place had a very relaxed feel. The view from the room and restaurants/beach etc was stunning and I loved that the hotel had it's own small harbour so swimming was safe and easy with a sandy beach leading straight into Turquoise sea. We had fresh beach towels in our room every day and would have been very happy not to have eft the hotel at all...except we are adventurous souls. The buffet food at breakfast and evening meal was excellent also. we put on so much weight!!

Miinukset: We booked a Deluxe room with sea view and it did have a lovely view from the 5th floor and was very nicely decorated to deluxe standard but it was too small, especially for that level of room and I felt a bit cramped. I also found teh ebds a bit hard and uncomfortable, but the bedlinen and numerous fluffy and pillows and cushions were much appreciated!

Miinukset: curtains on the room are not totally black... You get waked up very early

Plussat: The area is splendid and the beach is beautiful. The spa employees were super nice.

Miinukset: Its normally a beautiful hotel , I stayed 2 years ago as well but I was shocked this time around .Im not sure if the management changed, everything was horrible, the pool dirty, bathrooms had blood stains, the food was stale and old looking and same everyday, the staff , especially the breakfast cooking staff didn't speak english , we saw multiple customers ask for stuff and the lady misunderstood each time with customers just giving up and returning to their miserable looking food. They dont train their staff for the most basic stuff ? It is a hotel, you need to speak atleast some level of english, even a few words to understand " 1 omlet with cheese". In addition, they rented out the supposed tennis courts they had to a school so each time most courts were packed with bunch of kids outside of the resort, which was the reason we preferred this hotel but it was a surprise how unprofessional the management was. Beautiful area, beautiful everything else but they expected a good rating on booking.com after this was quite comical. I never gave a bad review before but for their own good I think they should know and do something quick to fix up the once beautiful hotel this was. The beach sofas were left to die, again, with stains etc but hell, Crete is too nice to care otherwise this would be more like a 3 star hotel the most. If a hotel isnt clean it doesn't deserve any stars and Im sure most would agree.

Plussat: We arrived at the hotel and the room was noisy, small and unpleasant. Customer service made an effort and upgraded our room to a quieter and more spacious room. Had a great vacation. Highly recommend.

Plussat: Literally one of the best hotels I’ve stayed. The location, the staff, the rooms, the food, everything was incredible down to the finest detail. The staff looked after so well and even surprised us with a bday cake for my bday!! Thank you thank you thank you!!!

Plussat: Large property but so many areas to sunbathe and swim that it didn’t feel overcrowded. Worth the extra for the maisonette with shared pool. Easy to have family staying with separate room for children. 2 bays to swim in the sea.

Miinukset: Leaving at the end!

Plussat: The service was excellent, the beaches are beautiful.