Hotellit lähellä Alma Ata

Plussat: Very hospitable hosts in a all you can wish comfortable guest house. Thanks so much Vladimir and Alexander for makeing our stay in Almaty such an enjoyable experience. We definitely will recomend this propriety to our friends

Miinukset: Everything was super

Plussat: Very nice breakfastm -Russian style. Lovely room with lounge. Huge bathroom. Very clean. Balcony overlooking a big garden. Excellent management. Very kind and helpful - provided maps and advice about what to see in Almaty. Could walk to bazaar, museum and opera. Easy to take bus to art gallery. Lovely neighbourhood with rural feel right in the middle of central Al Maty. Ten minute walk to funicular to go up the mountain to have lovely view of Almaty in a spectacular setting.

Miinukset: Everything was great. They also provide free tranport to the airport. Very hospitable and kind management. We very very pleased with room, location and service.

Plussat: Airport collection. Breakfast. Value for money.

Miinukset: We got left outside in the cold for 15 or so minutes because no-one could hear the buzzer. Eventually we called the Whatsapp number and they let us in. Not a big issue, but you don't get your own key for the outside gate.

Plussat: On my third visit I found my favorite accommodation in Almaty. Located in a quiet, original neighborhood and within easy walking distance to the center. The rooms are big, clean and quiet and the breakfast is delicious. The hosts could not be more helpful and friendly. I was even driven to the station, which is quite outside.

Plussat: A lovely large room with a lovely family and the room was very clean and in a great location Would highly recommend and stayed again. Very very happy

Plussat: Nice Friends Family, free Airport Shuttle, son of guesthouse can speak english. Breakfast is okay.

Miinukset: Little Bit outside of the city. 20min walk is still okay.

Plussat: Vladimir was super kind and friendly. It was clean and comfortable. I would 100% stay here again if I was travelling with a pet. Super cheap. Vladimir told me about a nearby Georgian restaurant that turned out to be good too.

Miinukset: There's no sign or anything, so when we arrived we weren't sure if we were in the right place. On 2gis the address is actually listed as 23 Қосалқа st, instead of Sadovoye, which I'm assuming is the old name.

Plussat: Perfect location. Lovely breakfast served by such friendly people. They suggested coffee shops etc, gave me an excellent map to use and even offered me an umbrella. My room was large with a lovely outdoor verandah with chairs. Modern bathroom and everything spotlessly clean. The extra bonus was the pickup and drop off

Miinukset: Nothing, would highly recommend the place

Plussat: A really nice hotel, which is actually a building with multiple apartment-type rooms, with own bathroom, kitchen, living room, bedroom. The bedroom alone is very spacious, I would even say much bigger than an average room in a regular hotel. The breakfast was very nice, offers variety of food, although when you come half an hour before the end, there is not much left. The gym is nice, the pool is pretty cool too, there is private parking and a great restaurant. Great price-quality ratio.

Plussat: Excellent hotel with big rooms

Miinukset: Breakfast was good, but occasionally bland.

Plussat: excellent services and facilities

Miinukset: nothing

Plussat: QUICK SERVICE, CLEANLINESS, AND EFFICIENT STAFF. VERY BIG AND CLEAN ROOMS. LOCATION IS ALSO VERY NICE . JUST NEAR SUPERMARKET.

Miinukset: EXCELLENT STAY AS ALWAYS. I STAYED THIRD TIME HERE.I CAN'T THINK TO STAY ANYWHERE IN ALMATY EXCEPT THIS HOTEL. VERY NICE STAFF , VERY COOPERATIVE , ALWAYS READY TO HELP. THEY GAVE ME VERY EARLY CHECK IN ALSO.

Plussat: Very nice staff, perfect location and close to everything, within main streets. Breakfast is fine, however there is a chance to miss some parts of it as they are not being renewed/refilled if you come after 9.30 a.m. Room A-6 was cold, heater was provided as temporary solution, but became a constant one (we stayed for 1 week). But since we were away for the whole day, it was fine to have a heater to warm up the living area.

Plussat: Very nice staff, perfect location and close to everything, within main streets. Breakfast is fine, however there is a chance to miss some parts of it as they are not being renewed/refilled if you come after 9.30 a.m.

Plussat: Recommend this hotel for family - we've been with child of 10 years, and in room was enough place for all of us. Clean, good breakfast, good location in a city center not far from central park.

Plussat: Perfect pickup service from airport, friendly staff, room comfort medium

Miinukset: Breakfast was very basic and bed very hard

Plussat: Near the airport and bus station with free transfer. Great price. Free breakfast. Comfortable. Let me check out late with no extra fees. Felt safe as a solo traveler.

Miinukset: The rooms are a bit small. No electric teapot in the room. The lady at the front desk in the middle of the night didn’t speak English which may be difficult for some.

Plussat: Clean and comfortable

Plussat: The staff is very good!

Miinukset: Very poor breakfast.

Plussat: Efficient communication. Airport transfer.

Miinukset: The room smelt of tobacco.

Plussat: Free airport shuttle service!

Miinukset: Nothing.

Plussat: New, clean, comfortable hotel in the center. I had a Mountain View from 10th floor. Feel myself at Mercure level of comfort. Nice business lunch.

Miinukset: Breakfast is very poor. Coffee, bread/croissant, cheese, nuts, juice - all is low quality.

Plussat: - Location was okay. - Quiet hotel. - Staff were okay. - Got high level room so view was great.

Miinukset: - Have to call reception each time I want to change thermostat. - Heater water smelled terrible. - Location was pretty noise so couldn't leave window open.

Plussat: Services ,Comfortable bed, big rooms near to Arabat street.

Miinukset: Nothing

Plussat: Strategic location. Within the heart of the city.

Miinukset: None so far.

Miinukset: I did non like the fact that in spite of my request in advance, there were very little gluten feee options available for breakfast.

Plussat: Amazing spa on the 11th floor. Friendly staff and overall a brand new hotel!

Plussat: It is a new modern hotel. The room is very comfortable. The free spa is really nice. Breakfast is great. It is an exceptional price / value. The staff is amazing. My daughter felt sick in the middle of the night and they changed our room. They really went above and beyond my expectation. I can't recommend enough this hotel.

Miinukset: N/A

Plussat: Breakfast is just superb! Great selection and delicious food. Room was spacious, new and stylish. Friendly staff and efficient check-in/check-out process.

Miinukset: Dinner in the hotel restaurant was average, so I would encourage you to explore some places nearby. I would expect higher quality linens and towels.

Miinukset: This is marketed as a 4 Star hotel and is no more than 3 at the price of a 4 star

Plussat: Great location - close to ATMs, restaurants, supermarket, chemist and Metro. Very handy for the beautiful Zenkov Cathedral too. The staff were great and everything worked really well.

Miinukset: The breakfast needs some improvement.

Plussat: Before I say anything, the most memorable thing in this hotel is the elevator floormat. Yes, I'm not joking, the elevator floormat is the only thing I really remember. It's changed every day and has the name of the day written on it. You have to experience it to understand. Everything else was OK, but that floormat, I'll never forget that. The balcony off the room was nice, and it was rather spacious, and clean.

Miinukset: I found the temperature in the room hard to regulate as the radiators are always on full, and you have to counter that with opening the window. I had this issue in the next hotel as well, so it's not unique.

Plussat: We stayed at the Voyage Hotel three times during our trip to Central Asia. The central location was great...close to ATMs, supermarket and good restaurants. The staff were extremely helpful and friendly. We pre-booked taxi transfers to and from the airport which worked perfectly. The hotel is in a quiet location and rooms were very good.

Miinukset: The breakfast was a bit mediocre, but still better than what I feed myself at home!

Miinukset: Location only

Plussat: Excellent location, in a very nice area that made everything a short walk away. Also convenient for the Metro. Comfortable and spacious room, that was surprisingly quiet. Good wifi! Staff were very nice and helpful, and good with directions.

Miinukset: Breakfast was lacking. Very basic buffet, in a dimly lit coffee shop. At least the coffee was good.

Plussat: The bed was very comfortable, great stuff and location. It was nice to hear birds singing in the morning, spring is outside :)

Miinukset: no bottle opener in the room

Plussat: Great location, nice room cleaning service, good sauna on-site. It was also nice having refillable bottled water, bathrobes and bathroom accessories. Elevators were clean and fast, but the space inside was barely enough for 3 people.

Miinukset: 1) Reception made me pay $35 for the broken picture frame that was hanging on the very small nails. Also had big heavy ugly picture right above our pillows. If it was to fall, too, we'd be likely injured. 2) In sauna, which is available per request, if you stay longer than an hour, they send a guard instead of calling on the phone (specifically attached there for communication with service folks). And the security guy entered right when my fiancee was changing. 3) During checkout they tried to make me pay for the picture AGAIN, as for some reason they didn't record my first payment and asked me to provide more details to prove that i paid. 4) Someone was drilling on the upper 6th floor pretty much every day, like they have construction going on there, but we haven't been notified about that. 5) Food was vary but blend and tasteless overall, so we skipped the whole week of breakfasts after first try. 6) Room night service for beverages and food, which is mentioned on the welcome sheet, is actually not available and 'outdated' as i was told by the receptionist.

Plussat: Staff location Cleaning

Plussat: Good for one night

Miinukset: Ask to make paperwork

Plussat: Attentive staff and tidy rooms with very good location. Spa center and breakfast are included in the price of the room. Breakfast is very good.

Miinukset: Cuisine in the restaurant leaves much to be desired. For such menu prices it should be much more tasty and modern.

Plussat: Great location, thoughtful and helpful staff, reasonable prices

Plussat: Very friendly staff. Spoke English

Plussat: -good breakfast. Anyone can eat it, they offer bread, sausage, eggs, cheese etc. -free airport shuttle service -complete bathroom essentials with slippers -super clean room and bathroom -i will still give this hotel a score of 9 because for a 3-star hotel, they did great! Staff were polite and speak really good English which for me is very important.

Miinukset: -no safe box to store important stuff -no bidet sprayer -first room given to us was not the room as per agreement prior to arrival but the staff immediately gave us the correct one -toiletries inside the room are for one person only (we booked the room for 2 pax) but staff was able to immediately give us another set -one light bulb was busted but because we checked in late, it was replaced only the next morning, still okay -staff can easily forget some details or agreements even after confirmation and re-confirmations

Plussat: The restaurant food was very good, prices were expensive for Almaty but overall very good compared with UK, Front of house staff generally fine and knew enough english (take google translate offline in russian though), room was clean and air con good (when got a room that worked)

Miinukset: The pool is open to the public so it gets very busy and difficult to get a loungers if you happen to go in the afternoon. Restaurant staff were mixed, either didn't complete the order you gave, or were very attentive. The messed up the 10% discount and front of house didn't cover things like needing a ticket to access the pool area. First room we got air con didn't work and engineer came, the went, and didn't come back so we complained and got a new room.

Plussat: Very nice hotel with classic design and the reservation manager , the receptionist and driver is very helpful. We enjoy our stay and definitely will come back to this hotel if we come again to Almaty

Miinukset: Nothing

Plussat: already provided a review previously

Miinukset: already provided a review previously

Plussat: Everything is good. Staff very helpful

Miinukset: Nothing

Plussat: i always prefer to stay in this hotel

Plussat: room was clean and comfortable and staff was always helpful and cooperative

Miinukset: only the breakfast timing because its only for 3 hours from 7am to 10am otherwise everything is good

Plussat: Close to the airport and walking distance to the mosque

Plussat: Service was really great. I ordered a sauna on my arrival and it was nice and hot. Very helpful staff.

Miinukset: S bit old. Too many furniture in the hall way- probably as part of a refurbishment campaign. Room bar was empty and no complimentary bottle of water available.

Plussat: the room was spacious and clean. Good flower's plant lounge area.....feel like somewhere in tropic country ))

Miinukset: the mattress was so flat and hard, had stiff back in the morning.

Miinukset: The breakfast was awful. Only eggs and few vegetables. No coordination between hotel staff. The door of the hotel room was not closing. We decided to have a dinner at the hotel restaurant. We informed the reception. When we went to the restaurant we wait 30 min for the waiter. When he appears explain that the kitchen is very busy (we were the only people in the restaurant) and we should wait at least 40 minutes to prepare just a salad???? This a spa hotel announced on the website but it did not work. We rented a suit and the sleeping room was like a small box. The only positive thing here I can notice was only the "sorry" phrase from the hotel stuff.

Plussat: Good rooms in a great location but they just need to get the basics right - more friendly staff and better service.

Miinukset: Broken shower, lack of tea and coffee facilities and a general lack of service.

Plussat: Everything is okay. We'll come back in the future with our children. Keep it up.

Miinukset: None.

Plussat: Good hospitality

Miinukset: No supermarket nearby

Plussat: The breakfast was not bad and the price was average.

Miinukset: Looking at the booking review of this hotel will make you book into this hotel blindly. That's what I did! I believe this hotel was good in the bast but not anymore. The following are the things I didn't like: - The room is full of insects (my room was on the 6th floor and my friend was on the 4th floor and both of us were suffering from insects) - It is not equipped (No tea, toilet stuff, water, electric key controlling the room, ext) - The paint is white, not the same as the picture - No soundproofing, you can hear everything, especially the hotel is just behind the train station - No iron, you can not request it, you have to go to the ground floor with your close and do it - The housekeeping was not cleaning the room - The hotel put rate itself as 4 stars and the booking.com shows 3 stars and the reality is 2.5 stars - Receptions staff can not speak English Actually, my friend hit the bed mistakenly and start bleeding and ask the housekeeping to change the sheet but they didn't do it for 4 days and the blood was penetrated to the mattress and when we did the check out they asked us to pay extra fees. I would never go back to this hotel unless they offer the room with half price, the amount of money we paid is more than what we got.

Plussat: Great personal (especially manager Ranau), great restorant, good meal.

Plussat: hotellihuoneesta, uima altaasta hotellissa, henkilökunta oli ystävällinen minua kohtaan, soittivat minulle vastaanotosta taksin, tervehtivät minua toivottivat minulle hyvät yöt

Plussat: Huoneet olivat perushyvätasoiset ja siistit.

Miinukset: Neljännessä kerroksessa netti ei ulottunut enää huoneeseen asti, vaan toimi ainoastaan hissiaulassa. Alemmissa kerroksissa toimi huoneissakin.

Plussat: Such helpful staff! Reception, bar and restaurant, everyone was so helpful and positive.

Miinukset: The showers are not great - they point directly forward which isn’t ideal. But endless hot water and good pressure.

Plussat: Hotel Location, cleanliness, Breakfast and staff were very good.

Miinukset: Room furniture, carpets, beds & bedding are old, it needs replacing.

Plussat: Nice stuff, a good chill out zone outside and good sauna, gym and indoor waterpool. The room was so confortable, quiet and clean.

Plussat: A modern hotel, pleasant staff, comfortable beds. The location is close to the Kok Tobe cable car. Lots of good restaurants and bars within walking distance.

Miinukset: The internet wasn't so good from our room and the location isn't so central, but you can catch cheap rides to everywhere close.The swimming pool is underground and was quite cold and I had to go through dark rooms with no signs to get to it. The sauna is warm and next to it though.

Plussat: Clean, nice breakfast, good location.

Miinukset: Cold rooms (in October), no hot water (it's just warm) so you cannot enjoy hot shower or hot bath.

Plussat: Great service and staff is always helpful, loved the airport pickup and drop an amazing experience and best service in this regard.

Miinukset: The room did not any power plug to charge any phone, not sure it was only room or generally like that, must have atleast 1 power point to charge laptop or mobile.

Plussat: Very nice and helpful staff. Tidy room, comphy beds. Airport transfer as an option.

Miinukset: Location :)

Plussat: The airport shuttle service was excellent. Very convenient for an arrival in the middle of the night.

Miinukset: English was not widely spoken by all staff encountered, or in the restaurant, so communication was a little difficult at times.

Miinukset: good treatment

Plussat: Food quality and taste, room service, room furnishing and size were all excellent. Enjoyed the experience.

Miinukset: Breakfast menu very limited and table settings not so good. Some minor difficulties experienced but they dont matter much. Improvement in decor of lobby, reception and dining area will work wonders.

Plussat: Liked the room very much. Spacey and clean. I would like a richer breakfast as I am Greek with honey marmalade and good bread, but however it was good.

Miinukset: The only thing bothering us was, the shower cabin did not drain the water. We informed the reception about it, but it was not fixed during our stay. However will be returning. It was all in all a pleasant stay.

Plussat: Nice place Cozy Loved the duplex

Miinukset: When we reached with our car there was no one to take our laggage to the room, i expect this service from a 4 stars hotel

Plussat: Staff, wonderful location, great value and big rooms!

Plussat: Next to hotel have a great afganistan restaurant with very pleasant staff and excellent food. You can enter to the restaurant and from hotel too.

Miinukset: Room was very cold. Room had electrical radiator but was cold anyway. Room's door was broken and didn't repair properly. Door on shower cabin couldn't open from inside.

Plussat: Location is the only advantage..

Miinukset: Some kind of restaurant related ventilation started working at 8 am. It took half an hour to resolve the issue. The room wasn’t clean enough - especially linen.

Plussat: Comfortable hotel in a great central location to walk to the main sights and good restaurants. The hotel team were really helpful booking taxis from the airport and up to the ski resort too - via email in advance in English. Thank you! Great stay!

Plussat: Breakfast were good.

Miinukset: All hotel is like museum from Soviet times. Wouldn't stay again.

Plussat: The location was excellent-very close to all central attractions and restaurants. The Soviet architecture and feel to the hotel was brilliant and a must see in Almaty. The breakfast was very good and substantial offering a lot of different types of foods.

Miinukset: The "spa" was very outdated and old. Air conditioning needed cleaning and fixing. The balcony door was difficult to close and lock Some of the light fittings in the room were broken.

Plussat: Good location.

Miinukset: Noisy air condition.

Plussat: Very comfortable beds. Great shower!

Plussat: Great manager, good staff, quiet room and good breakfast

Miinukset: Staff trying to upsell included features: pool extra, larger bed, etc

Plussat: Location close to shops

Miinukset: Old dark ie not properly lighted building . Not enough facilities in the room. Cannot boil water. Spring bed can feel the spring. Air con awkwardly placed behind the curtains.

Plussat: If you'd like to experience luxury of the soviet times for privileged people, stay at this hotel. This is an old hotel with lushes lobby, heavy carpeting, red wood doors and cabinets in the rooms. The staff is very friendly and hospitable, responding immediately to the requests, and a wonderful full breakfast, which includes hot entries, so you might come after a long trip and have a great meal! They serve as well for breakfast crepes, eggs, porridge, fruits, traditional Kazakh tea with milk, many other drinks as variety of juices and also local national drink airan. All of it presented in a big spacious restaurant room with many comfortable tables and seats, under immediate attention of wait staff, who are promptly removing used dishes away.

Miinukset: Location of Otrar Hotel in the former capital of Kazakh Republic is excellent for travelers since it's just few minutes walking from "Arbat" - the street designated only for walking, national Opera Theater; Museum of Music Instruments, you'll be surprised that there are more than three hundreds national instruments; a relaxing park is just across the street with many singled our benches and tall trees giving nice shadow, and a Cathedral Church built without metal nails; the traditional oriental market "Zelenyi Bazaar", while getting walking into the depth of it, you'll find plenty of souvenirs, charming Kazakh dolls, national outfits decorated with fur; you could be sampling national cuisine, buying fruits, flowers, and oriental snacks. If you're used to stay at the modern style hotels, it's not what you're looking for.

Miinukset: Waste (crap) from previous guests was floating in the toilet. The robes were wet, they were not changed after use, they simply twisted and folded again. Stayed 5 times at this hotel before. This has never happened before. Now this is a disgusting place. Never will show up there again.

Plussat: Hotellin sijainti oli erinomainen, aamiainen oli hyvä ja henkilökunta osasi englantia ja auttoi mikäli oli kysyttävää.

Plussat: Very good Location

Miinukset: Service not up to standard and not aligned with hospitality , very poor food and beverage, too many issues ( safe not working ) ( weak WiFi ) pillow smells terrible etc....

Plussat: The location was good and the staff were very pleasant and accomadating.

Miinukset: While staff were very nice, the entire place was dirty and sketchy. The cleanliness levels were atrocious. We found hairs in the shower, dirt on the floor, and a condom under the curtains. I immediately requested a room change, and while the other room was much better, it was still pretty grimy. The breakfast was also awful as we were met with greasy food served on dirty dishes. I am a very relaxed and easy going traveller, so it says a lot that I found this place unclean. The place was shady and put a huge damper on my trip. I will never be staying here again.

Plussat: The location

Plussat: Food

Miinukset: None

Plussat: 1) The location is good: in the historical center, convenient public transport, opposite to a good coffee place, nearby nice walking areas and the opera. 2) Great value: inexpensive yet basically all you need to stay for one night, ... 3) ... but I would not stay here with my family or on a long visit.

Miinukset: 1) I booked a large room but got a small one. I arrived late in the evening, was tired and wanted to sleep, so did not bother asking questions and changing it. But it is unfair to advertise a big room and give a small one. 2) The heating was too high and you cannot adjust it. I sort of slept in sauna. 3) Weak sound proof: I heard people walking and talking in the corridor many times in the night, they woke me up a few times.