Alor Setar hotellia

Plussat: Spacious and comfy

Plussat: The beds are comfortable.

Miinukset: No lift is acceptable. Should innovate some kind of small lift carriage to carry luggages upstairs esp heavy ones and especially for aged guests.

Plussat: The bathroom shower water pressure is good...

Miinukset: No lift elevator facilities.... It's hard to senior person like my mother to climb the stair to the level 2 floor... Sometimes its to find parking place.

Plussat: I need possible the hotel can provide lif because i travel with family and old people.

Miinukset: The most important the room clean and toilet also must clean too.

Plussat: Spacious room.

Miinukset: Everything is good except they refuse to deliver extra towel to the room.

Plussat: Bed, service counter is very good.

Miinukset: The bathroom floor is so flat.

Plussat: Extremely affordable pricing Room was spacious, comfortable, clean and well furnished Staff was friendly and helpful and willing to provide information on transport Plenty of parking spaces available outside property

Miinukset: Location is not in Alor Setar city centre

Plussat: The room is big enough for my family. Very comfy. No astro channel, but it's okay because we stayed for holiday.

Miinukset: The aircon temperature cannot be set manually. It has been set 20degree celcius, which is not so cold.

Plussat: Comfort, location.

Miinukset: Unfriendly staff who would wait for you to say thank you, instead of them to say thank you.

Miinukset: Signage to lobby not clear.

Plussat: Like the bed, but not the pillows. Too small.

Miinukset: Tv screen too small, bed room light not sufficient. Wife could not do her make up properly . No ceiling light, feeling not comfortable. Bathroom facility not in good condition, water dripping from the head top shower even not using it. Towel/ cloth hanger missing from the bathroom door.

Plussat: Near food stall

Miinukset: Nil

Plussat: Location awesome

Miinukset: Tv channel very limited,mini fridge out of order,so dusty,coffee tea set look like someone just using it to make a drink & the coffee mug inside still wet

Plussat: Room size and parking

Miinukset: Air-con not cold enough

Plussat: I stayed there due to my business in Alor Setar. The hotel is very clean and modern with a beautiful swimming pool. TESCO supermarket and a shopping centre are located in front of the hotel.

Miinukset: The breakfast was just okay with mainly Malaysian food and very limited western choices. The fruit section was good tho.

Plussat: Value for money. Good stay.

Plussat: Highly recommend for a trip to Alor setar.

Miinukset: Toilet need repairment.

Plussat: The blanket so thick,make me feel confort while sleep.

Miinukset: Make sure house supervisor to check all the facility in the room always in tip top condition ex.sinki tap handle loose,water flow to little.

Plussat: Friendliness of the staff. Breakfast is very reasonable but can improve on the selection of fruits.

Plussat: The staff is helpful and friendly. Room is clean and comfortable. Location is good and near food court and shopping mall.

Plussat: I was very disappointed during my trip. Location is great.staff is friendly But room was untidy Low quality tissue papers Bedsheet was not clean.

Plussat: The location is near to city town and the hotel also provide free parking space. Staff are friendly

Miinukset: Water drain in bathroom was clogged on the first night but then ok on the next day. One more thing is there is a cockroach.

Plussat: Value for money and great service

Miinukset: The wifi is super slow

Plussat: Overall the staff was very friendly and the room was clean. Eventhough the room was not soundproof (i can literally heard the neighbouring room open their door and take a shower), but facilities was good.

Miinukset: For the standard queen room, might need to caution for claustrophobic person. Because the space is very limited. More suitable for 1 person or person with very small build.

Plussat: Love your room

Plussat: The staffs there were friendly and the toilet were clean.

Miinukset: I was not aware that there's no window for the room we stay and there's no lift. Luckily v dont hav elderly along with us and we hav only small luggage. They should change the 3 in 1 coffee as the packaging seems been placed there for sometimes as its not presentable.

Plussat: Water heater in the good condition

Miinukset: Air con slow to cool, reach there only know that need to walk on stair to reach my room

Plussat: The breakfast was very good

Miinukset: The access from car park to lobby was not so convenient for traveller with many luggages

Plussat: The location is superb. Walking distance to Pekan Rabu.

Plussat: easy excess to nearby places as the hotel located in the center of town.

Miinukset: the aircondition not fully funtioning, a little hot when sleep at night. other than that, everything's good

Plussat: Room was very clean. Good job by the housekeeping staff.

Plussat: Nice room and very good location. All attraction are within walking distance.

Miinukset: Not enough parking.

Plussat: A comfortable hotel. The shower was excellent.

Miinukset: Nothing

Plussat: good

Miinukset: nothing, everything ok.

Plussat: The room was clean. Very close to mall.

Plussat: Breakfast

Miinukset: Toilet expecially quality of water

Miinukset: Easy access & friendly environment

Plussat: simple breakfast kampung style quiet eventhough beside main road comfortable lobby for such a small hotel

Miinukset: no elavator

Plussat: The room was spacious and comfortable, the cleanliness also good. Worth your money. Sure will stay here again.

Miinukset: The breakfast limited to first come first serve...during my stay the food was not enough as at 9.00 am already finish. The management should consider about this matter.

Plussat: Good service and comfortable room

Miinukset: Limited breakfast

Plussat: The facilities meets the price.

Plussat: spacious, and super clean!

Miinukset: Very clean hotel - the room and bathroom. But, the pillows are too hard and i actually got a stiff neck the next morning.

Plussat: The price & the room.

Plussat: The bed extra

Miinukset: Clean

Plussat: the location is all good and the staff too

Miinukset: the water in toilet & signal of the tv is not really working. the tv only have 2-3 channel and it make my family upset with it.

Plussat: It's convenient as the place is near to the town.

Miinukset: There's no hotel's private pool.

Plussat: Many eating area

Miinukset: The noisy surrounding

Miinukset: Comfy pillows

Plussat: Value for money.. the breakfast was great. Satisfied

Miinukset: Nothing. With 74 myr i am beyond satisfy

Plussat: If I were to give credit the only thing that pleased me was the well lighted parking lot.

Miinukset: This hotel consist of few blocks, A, B, C, D. It's obviously a hotel in different blocks of shop lots. If you checking in here be ready to be misguided and having to walk hundreds over meter and climbing plights of staircase to get into your room. The room I stayed in is like a cell room with no windows, so you don't expect to see any view. For my case as my schedule was packed with events so only came back to the room for sleeping (at midnight) and got off early in the morning. Upon our arrival I found the door lock was a type of cheap one, easily opened. There was an ashtray, I guess it was a smoking room so the smell of tobacco was very strong & I found the astray was not cleaned and still having cigarette ashes in it. The towels are as good as rags, it's about time for disposal and replenishment. On 2nd day stay out room was not made up & I had to walk to the counter to collect mineral water on my own, sadly no apology received from the receptionist on duty & the blame was thrown back to me for not requesting the room make up. Hmmm, no hotel best practice I guess

Plussat: The location, parking

Miinukset: The stairs are uneven, we came with elderly people so it wasnt very convenient for them to take the stairs. Pls consider a lift or escalator.

Plussat: I m not like the payment method.i book the hotel.online payment deduct.And reach hotel they said we didnt receive online payment.so i pay cash.i check my bank account already deduct the payment.i m mostly use booking.com Kindly plz check the issue nd resolve this

Plussat: Mostly was fine & acceptable

Miinukset: Nothing

Plussat: Good location, good sound insulation system

Miinukset: The air conditioner is not cold，water heater is not hot enough, toilet exhaust system fails, sockets are not enough, TV channels are limited

Plussat: It’s really value for money and yeah the location was strategic l.

Miinukset: Noisy sound from aircond system

Plussat: -even breakfast don't have choice but the taste is good...

Miinukset: -aircond not cool -iron board outside room is damage -my room got flies -cleanliness at swimming pool also not good

Plussat: The location is very strategic. But that's it

Miinukset: Dirty dirty dirty Don't stay here

Plussat: Environment in the hotel is good and comfotable.

Miinukset: At night, many dog made a lot of noises disturb my sleep

Plussat: Spacious room. The aircond is fine. Hot water is fine.near to city centre.

Miinukset: The towel that been provided was tear.

Plussat: Value for money, location & comfortable

Miinukset: News more big than reality. Some of place to stay just not same with the reality..

Miinukset: The pictures look different from reality ! :D Unfortunately it looks worse.