Cusco hotellia

Plussat: Breakfast was wonderful. Pisco Sours were the best I've ever had. Everything was perfect.

Plussat: fantastic, great location close to everything

Miinukset: nothing everything was perfect

Plussat: This hotel deserves every bit of 5 stars. The property and rooms are stunning and encompass the luxurious side of Peru. Their attention to detail is incredible and the staff is amazing. It was our honeymoon and they brought us a beautiful plate of chocolate covered strawberries and a bottle of wine on the house. They also had warm heating pads waiting in our beds every day that we had a long tour (Machu Picchu and Lake Humantay).The in house restaurant and spa were also amazing. Antigua Casona San Blas was honestly the best hotel we’ve stayed at.

Plussat: All the attention to detail, beautiful hotel and fantastic location

Miinukset: Nothing!

Plussat: Great location, very high standard of all services - nice rooms, common areas, restaurant for breakfast and dinner. Attentive staff and good food. Rooms nicely decorated, cosy. Great yoga classes right on the premises. We changed hotel during our stay to Quinta San Blas because Antigua Casona was already fully booked for the reminder of our stay and it was like day and night in comparison.

Miinukset: Nothing

Plussat: Right on Plaza De Armas and large rooms- much bigger than surrounding hotels! We loved the robes and bath tub (though you need to request the bath). Some rooms are just showers, but those are beautiful too!! Breakfast on the roof is included in the pride and delicious. We watched the sun rise and set with the volcano in the background. Magic! Perfect for our honeymoon.

Plussat: the staff are so nice and professional, exceeded both my and my friend's expectations.

Miinukset: The room is kind of small.

Plussat: Truly outstanding experience Very comfortable facility. Modern but yet with old charm.

Plussat: The hotel was fabulous. Small, boutique type, great rooms, super comfy beds, a beautiful courtyard with an splendid seating accommodations to rest after a walk or adjust to the altitude. The restaurant Piedra y sal, incredibly serve gourmet food. And the breakfast to die for. I would return to Cusco just to stay at Antigua Casona

Miinukset: Nothing!

Plussat: It’s a wonderful and interesting building. The room was spacious and had a very nice bathroom. For breakfast, I had the best breakfast burrito I’ve ever had, and the coffee was very good. The staff are very helpful and nice. It’s a great place and I would recommend it to anyone. Price was very reasonable!

Miinukset: Nothing

Plussat: Staff was fantastic. They were very kind and hospitable. Helped coordinate rides for us to and from the train station and airport. Packed us a breakfast to go for our 6am train ride. Breakfast every morning in the restaurant was delicious and better than expected- a self serve bar with fresh fruit, breads, jams, granola, and a full menu with egg dishes and pancakes, etc. The filtered water stations so that we didn't have to keep buying water bottles and the complimentary coca tea station at the entrance were such a great touch. The team brought my friend an oxygen tank the first night because she was having a hard time with the altitude. They have a happy hour in the courtyard where you can sit by the fire pit and listen to live music. It was such a great way to meet other guests and relax after running around all day. We left for Machu Picchu and went back to stay one more night. They held my friends bag for us while we were gone for one night and they had the bag ready and waiting in our room when we returned. They upgraded us to a room with a balcony and beautiful view for the last night. The pictures don't do justice to how charming and pretty the property is. It's close enough to walk around to all the main spots in the city. There is also an excellent vegan restaurant next door to the hotel (we aren't vegan and loved it). Highly recommend.

Plussat: Amazing place! Will stay here again. Can’t go wrong with a belmond.

Plussat: Beautiful hotel.

Miinukset: The room was very dry.

Plussat: Great breakfast and great location. The room was absolutely wonderful.

Miinukset: Nothing. All was good.

Miinukset: Overpriced. Rooms very small.

Plussat: Location very close to everything Staff was very friendly and helpful Fruit at breakfast was delicious

Miinukset: Bathroom was very clean however it was not functional at a times specially the shower area Variety of food at breakfast can be improved

Plussat: The hotel itself is like a tourism spot, very impressive. And the breakfast is the best one I ever had in five star hotels~!

Miinukset: The staff is not very friendly when we ask extra questions such as can we leave our bags at reception before check in and can we change the room type etc, though they help us to solve the problem in the end, why not add more smiles?

Plussat: A wonderful hotel. Very nicely appointed. The room was so nice. It wasn’t as spacious as maybe another hotel because it used to be rooms for nuns. But it was very comfortable. The staff were very commodating and helpful. The breakfast buffet had a wide variety of choices including the menu on each table. The location was five minutes from the main square with many restaurants. We would highly recommend your stay here.

Plussat: From beginning to end, the staff at the Belmond did everything in their ability to make our stay wonderful. 5 star service at every corner.

Plussat: Everything perfect; the building is amazing and the room was charming and comfortable. All the staff were excellent.

Plussat: Close to city center. Convenient.

Plussat: The location was perfect near the main plaza. The service was over the top fantastic and pleasant. The staff were like good friends when we left. The Monasterio is preserved in museum-like condition, with artwork and architecture one would expect to find in the European art museums. The breakfast was outstanding!

Miinukset: The restaurant was pricey so we ate elsewhere for dinner.

Plussat: The rooms are enormous. Has nice character.

Miinukset: The room was cold. Requested room next to the children but we were placed on each floor.

Plussat: Very nice staff and a great room.

Plussat: Beautiful hotel, great location, fantastic staff that was very helpful arranging taxis and everything else we needed. Enjoyed the spa and massages as well. Would highly recommend for anyone staying in Cusco!

Plussat: The building, friendly personal

Miinukset: None

Plussat: We enjoyed this hotel. The grounds and room were nice. The breakfast was good, and the staff were helpful and friendly.

Plussat: Probably one of the most welcoming, hospitable, and elegantly understated yet luxurious hotel I have ever stayed in throughout all my travels over the past 20+ years. Incredibly thought-out breakfast array of delicacies and treats; superb service with a human touch; layout, decorations, and design throughout our room and the hotel overall that convey thoughtful personality and class; and in a location within Cusco that simply cannot be beat.

Miinukset: I liked everything about my stay.

Plussat: The hotel is perfectly located in the historical center, walking distance from all good restaurants and shops. The staff is incredibly welcoming, and always goes the extra mile for you to feel at home, they even packed a lunchbox for us at 4am before we went on a hike. Also they have an excellent tea for altitude sickness. Truly amazing service

Plussat: Lovely staff, perfect English, want to please. Room service options are great, great breakfast, beautiful grounds and lovely little spa.

Miinukset: Would be lovely to have a 12pm check out!

Plussat: This place was incredible. I suppose the only reason it doesn’t have 10 stars is because its location is up a hill (I walked from nearby and it was pretty strenuous). Everything about this place was great- from the courtyard, to the spa, to the balcony, to the bath in the room.

Miinukset: Up a hill

Plussat: Unique location near Plaza de Armas. Breakfast is absolute top, really one of the best you will find in Peru. The breakfast staff is also at the top of their game (flexible, friendly, hard working,...). We stayed at the property twice (coming back after a trip to Macchu Picchu) and it was like coming home. They upgraded us to the Royal suite, which was a nice gesture.

Miinukset: Watch out for rooms near the street side or at the bottom, because of noise hinder from cars or people at the room above you. We don't like the design of the rooms that much (the modern touch is becoming outdated and is not in line with the charm and style of the nice outdoors).

Plussat: Stayed for 2 nights pre-Inca trail and 1 night post Inca-trail! Beautiful breakfast that starts from 5.30 so perfect if you're doing early tours! Spa is beautiful - had the best massage of my life. Rooms are beautiful. Complimentary Pisco Sour every night. Perfect stay - highly recommend!

Miinukset: Nothing! If I'm being really picky... they were aware that we were there on honeymoon and an extra little touch or two might have been nice but definitely not marking down for this!

Plussat: Excellent in all senses, comfortable, very kind and helpful employees, excellent service, great breakfast

Plussat: Outstanding property. Only one with a centralised oxygen facility in Cusco

Plussat: Excellent service overall. Awesome breakfast. Lived up to its 5 star rating by an American's standards.

Miinukset: The wifi in my room was spotty. My room did not have windows directly to the outside.

Plussat: Excellent service oriented staff. Very helpful. Extremely courteous. Enjoyed walking around the hotel looking at the part work and furniture. Complimenetary Pisco Sour was perfect. Excellent breakfast. Upgrade to suite was sweet.

Miinukset: Can't think of anything

Plussat: Spacious, bathroom clean and warm. Staff helpful.

Miinukset: Pillows not supportive enough

Plussat: This property had a lot of character and points of interest, was very comfortable and the location was great. It was very close to the centre of the town without being right in the middle of the noise and bustle. Without fail, all of the staff we interacted with were excellent.

Miinukset: The restaurant was partially in the hallway close to our room so we could hear people having breakfast. We had to get up early anyway so it wasn’t an issue for us but if you were looking for a lazy morning a ground floor room might be a bit noisy.

Plussat: The hotel atmosphere is wonderful

Miinukset: It seems not enough staff in restaurant during breakfast time.

Plussat: This boutique hotel is an absolute oasis within the city of Cusco. As you walk in you are greeted by friendly staff and the sound of classical music through the stereo. The rooms are opulent and have everything you need. Service was great! They even kept a bag for me when I spent two days in a different town. Loved my stay here.

Miinukset: Breakfast takes two long. There was only one staff member both mornings that did both the service of coffee, the taking of breakfast orders and the serving of breakfast (perhaps also making it, I'm not sure). Would be better if they either have a 2nd staff member working or have the coffee available at a self-service station.

Plussat: The breakfasts were delicious, the staff was friendly and gave exceptional service.

Plussat: Food，Environment，Location，Nice crews

Plussat: This is our second stay at this fabulous hotel and we cannot say enough good things about it. It offers the personalized service of a boutique with the amenities of a chain. We loved spending time with a baby alpaca in their courtyard, enjoyed the spa and relaxation pool and find their breakfast delicious. We will always try to stay here given the opportunity.

Miinukset: The Qespi restaurant left something to be desired. Neither of us really enjoyed our meals - they weren't bad but just not on the same level of quality of the other offerings from the hotel.

Plussat: Loved the staff and excellent hospitality.

Miinukset: Too short of time to stay and enjoy.

Plussat: The location is terrific, and hotel grounds are amazing. The staff is outstanding, specially Gjiorgio. Breakfast was delicious. Pool area was nice, even though it is a “relaxation” pool. It was great. Saunas were clean and working properly. Service at bar and restaurant was nice, specially Marcela.

Miinukset: They charged a “destination fee” in which we get some extras. But I didn’t ask for that, and it was kinda ‘mandatory’ in the way they presented us that. The room was pretty small compared to others in Peru, and the bathroom felt tight and claustrophobic. For that price range I was expecting a LOT more. The food at the bar and restaurant was very inconsistent: amazing ceviche, amazing pizzas(wtf?), but we had a very disappointing Lomo Saltado, and a terrible Fish and Chips.

Plussat: Rosario was amazing!!! She scheduled our family a tour with a fabulous tour guide that was very engaging with our kids. All the staff was wonderful!!! This is the best hotel we have ever stayed at.

Plussat: We loved everything. Great location and great staff. Very friendly and accommodating.

Miinukset: The coffee maker in our room did not work.

Plussat: Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there

Plussat: The location is great, you can walk everywhere. Check-in/out was easy, breakfast buffet was good. Concierge helpful getting us a car for the day to take us to the pisca markets and archeological site. Courtyard beautiful for afternoon

Miinukset: The room was a bit small. I was travelling with 2 teenagers and we had 2 singles and a rollaway which was a bit tight. The bathroom was ok but super small.

Plussat: Breakfast was wonderful!

Plussat: We are on our six months world tour, we really need a hotel not just clean & comfortable but a place make us feel like going home, staffs are very friendly and helpful, theirs services are amazing 6 stars!!! Breakfast spoiled with variety of juices and different types of eggs, ( they have choices of the eggs of the day and choices of detoxing juices ) Big love XXX

Plussat: Disappointed in size of pool. Told It was not a swimming pool but a ‘relaxation’ pool. Spa was the size of a single bed. Service amazing, staff were great. Location terrific, walk to everything. Breakfast buffet great.

Plussat: Awesome breakfast, comfy bed, super clean, open late/early great location and the staff was amazing

Miinukset: Everything was perfect

Plussat: It was an excellent location. Rooms were comfortable.

Miinukset: There is no plug point where the coffee machine was placed. No USB ports for mobile charging.

Plussat: Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.

Plussat: Loved everything, beautiful hotel, wonderful staff and waiters who remember you after your first time there. Breakfast is heavenly. Lunches and dinners could have a few more interesting options.

Plussat: Best hotel i have been, even the small details are amazing. A bit pricey but worth it

Miinukset: Nothing

Plussat: Love the stuff even they confused in my order they made me feel content giving me what I love. Super awesome.

Plussat: The breakfast was excellent, the concierge was very helpful, the hotel looks beautiful and the location is perfect.

Miinukset: They gave us the smallest room with one small window facing a wall. The room service tray only fit on the bed, because room was too small. We asked for late checkout bcs we arrived at 9 pm the previous day and they only gave us 1 extra hour instead of the two we asked for. The front desk ladies were neither very good nor accommodating. The price was high for the type of room and service we received.

Plussat: The staff are absolutely fabulous! So very nice and accommodating. The hotel itself is beautiful, would not consider staying anywhere else when traveling to Cusco!! It is very close to everything the city of Cusco has to offer.

Miinukset: Rooms are very nice but are on the smaller side, but still very beautiful.

Plussat: Bedding and other standardised facilities such as bar, breakfast, etc were good.

Miinukset: Staff was not sufficiently trained. They have six people at concierge and two at front desk. I was allocated a room that had no air conditioning and was not even told about it before I spent the first night lying awake in my room.

Plussat: Best accommodations we have ever experienced. Staff was exceptional as well as service!

Miinukset: The property was lovely and easy to get around and there was always someone to help if needed!

Miinukset: Valitettavasti kaikissa huoneissa on kokolattiamatto. Ainakin joissakin huoneissa voisi olla parkettilattia. Olen jonkin verran allerginen, mutta pillereillä siitäkin selvisi.

Plussat: Very helpful staff, beautiful hotel, excellent breakfast and great location. They had Coca tea and oxgen if you needed it.

Miinukset: The bathroom was a little small but totally functional;)

Plussat: Everything

Plussat: The room was lovely and the bed was extremely comfortable and huge. The breakfast was fantastic and the staff were very helpful.

Miinukset: We only had one window in our room without much of a view.

Plussat: Great location. Professional staff.

Miinukset: Felt a bit cold. Not many people around. Price very high compared to other excellent options in area.

Plussat: The hotel is fantastic. It exceeded our expectations.

Miinukset: The bed and pillows were a bit too soft for us.

Plussat: Beautiful room, very attentive and detailed services

Plussat: Lovely place with nice staff

Plussat: Service exemplary. Every request was handled efficiently and always with a smile. Couldn’t ask for anything more.

Miinukset: Nothing

Plussat: Loved everything! We were in the Inca suite; one Wall is glass exposing original wall from the original convent! The room was gorgeous and the bathroom was enormous, heated floors and beautifully appointed. The level of beauty and detail was not exclusive to our room - all of the rooms have the same level of detail. The restaurant is excellent, everyone working at the hotel went above and beyond to make our stay fabulous. The location is great - one block off the main (pedestrian) square.

Miinukset: Nothing. Everything was far more impressive than I imagined. If there was anything I would change it would be to have the hotel in s city that offered more to do or see.

Plussat: We were upgraded to a beautiful presidential suite. Concierge tended to all our needs. Obtained our rail tickets to name a few.

Plussat: The hotel is a combination of pure luxury and total peace. Adjacent to its larger brother. Monasterio, with a beautiful (private) cathedral in between. From the moment you enter, the staff takes care of just about anything you need. Butler service, concierge, and anyone on site is courteous, friendly and above all, making sure that your stay is as comfortable and pleasant you can ask for. Plaza Nazarenas is as central you can be, but in the meantime serene and quiet. Would definitely stay there again!

Miinukset: Can't think of it, but perhaps that we had to leave after 3 nights.........

Plussat: Service quality out of this world - absolutely top

Plussat: Because the hotel was quiet and it was a special occasion for us our room was upgraded. Amazing experienced topped by our butler Daniel who looked after us and made us feel very welcome

Miinukset: My wife got a migraine overnight but the hotel couldn’t provide any parecetamol so had to wait until the pharmacy was open. Make sure you bring own medicinal supplies.

Plussat: Spacious colonial style and helpful staff

Miinukset: Only provide drinking water for the first day.

Plussat: Quiet, clean, good breakfast, nice decor, can make your own tea in the room, no issue with hot water in the bathroom.

Plussat: Such a quaint hotel. Loved it! The reception staff went above by ensuring we got our taxi on time and we wouldn't miss our flight. They were great! Breakfast was amazing too. Lovely place in general. We would definitely recommend to anyone.

Plussat: Kaunis ja siisti hotelli hyvällä paikalla. Kävelymatkan päässä pääaukiolta Plaza De Armas. Ystävällinen henkilökunta ja hyvä, vähän erilainen ja boutique hotelliin sopiva aamiainen - kuitenkin riittävä. Kahden hengen huoneissa 2 isoa sänkyä. Siistit petivaatteet, mutta peitto oli turhan paksu. Huoneiden lämmitys toimii.

Miinukset: Hotellin kautta käytetty pesulapalvelu oli edullinen, mutta lopputulos ei kovin tyydyttävä.

Plussat: We stayed here just one night, returning from Machu Picchu and we loved it. Amazing ambiance and decor, the designer did a fantastic job. We had the Jacuzzi suite, it was very comfy with a real king bed, a great tub, beautiful bathroom and a "private" patio... don't expect it to be super private but it's ok to sit and have a drink... great option for smokers. Breakfast was delicious and beautifully served. We also had a couple of drinks at the restaurant in the evening, really good, very affordable. Staff was super kind, great experience overall. Heating system! Aleluya! Cuzco is cold at night, at least in the winter.

Miinukset: We had stayed in San Blas neighborhood when we arrived in Cuzco so of course this neighborhood where the hotel is located cannot compete with San Blas... that said, if this hotel were in San Blas it would cost three times more so... the neighborhood is safe and super well-located, it's just not as "cute" as San Blas ;-)

Plussat: Great value for money. Charming and recently refurbished Casona right in the centre of town.

Miinukset: The beds were incredibly hard, we called for towels and pillows several times before they came, they argued with us several times (even after proof was given) about our discount through Expedia and lastly charged us extra fees when leaving for towels which was ridiculous and never disclosed!!!

Plussat: Excellent central location, very helpful front desk staff, great breakfast, big room with great heating system.

Miinukset: The shower took FOREVER to get hot (but it did). The beds were not the most comfortable.

Plussat: Hotel is a restored house well located near Cusco touristic center. Hotel´s and room´s decoration and cleanliness are excelent. Rooms falcilities could´nt be better. You have all nou need in hand, Rooms are roomy and nicely decorated with a combination of rustic and moderm styles. Breakfast was excelent. This is the best hotel I experienced in my whole Peru stay of 10 days and 4 cities.

Miinukset: Restaurant might not be large enough at breakfast hours, and you have to wait for a free table. You can warm up your room, but you cant cool it because there is no AC, only heater.

Plussat: This is a very charming and clean hotel, close to the center. It is comfortable, pretty and provides for everything you might need. But what is truly exceptional about this hotel is the staff. They are super nice and helped us endlessly. This made our stay even better and we already booked another night for when we return! Breakfast is also very nice and José provide truly excellent service. I truly recommend!

Miinukset: Some of the other guests on our first night here were very noisy and this was not so nice. But I guess we were just unlucky and I hope other people are respectful when coming here. Anyway I still truly recommend this lovely hotel with excellent staff!

Plussat: room was very big with wooden floor, central heating, great bathroom and shower. Friendly people + very good breakfast

Miinukset: nothing

Plussat: Super friendly staff. Great location.

Miinukset: Slow wifi in certain rooms

Plussat: Amazing Service from the moment we arrived!

Miinukset: Lack of A/C, but wasn't a big deal. overall, it is a 10/10 for the price!

Plussat: Very comfortable rooms, cozily decorated, comfy beds, quiet while having a very central location

Miinukset: Breakfast buffet was a bit poor and there were each time many things lacking that did not get refilled

Plussat: The staff is very friendly and professional. They resolved our concerns with the room promptly. They moved us quickly to the room we stayed a few days ago. The rooms are nice, beds are huge and comfy, and hot water always in the shower. Great selection for the breakfast, the kitchen staff was very attentive and made sure that nothing was missing. Very pleasant stay, great location to walk every where in Cuzco. We highly recomend it.

Plussat: Excelente location and very friendly staff. I liked so much. In the near future I want return to this hotel.

Plussat: Breakfast and good staff

Plussat: Excellent hotel with comfortable rooms, excellent breakfast and very professional staff. We were at first disappointed that the room had no bathtub like on the pictures (after a 4 days hike we were dreaming of it!) so they put us in a different room with a bathtub the next day.

Plussat: Excellent boutique hotel chain; like all the three Tierra Viva hotels we stayed, the staff were consistently friendly and efficient, the accommodation modern fresh and stylish. Could not recommend them highly enough.

Miinukset: Would have liked to have stayed an extra night with these lovely people!

Plussat: Great location, helpful an attentive staff, clean rooms, great breakfast.

Plussat: The room was very clean and staff were extremely helpful and friendly! Breakfast was amazing.

Plussat: Very friendly and helpful people and made my stay very comfortable.

Plussat: Everything was very good, our room was very cozy and the staff friendly

Miinukset: The breakfast buffet was good but could be slightly improved: the juices weren’t really natural, the warm food was always cold and the honey could be served in a different way.

Plussat: Beautiful design. Gorgeous suite with two fireplaces.

Miinukset: No fitness center even though it was stated they had one. No 5 star hotel should be without a fitness center. No view.

Plussat: The room was plenty big for 3 beds and an ideal set-up. Gina the concierge was a huge help and so nice. She booked us a private Sacred Valley Tour with Ricardo which was unforgettable. The breakfast was huge with a lot of choices. The water pressure and temperature of shower was excellent.

Miinukset: Everything was perfect!

Plussat: Hotel is built around a series of beautiful courtyards. It has a good location. Good service.

Plussat: Just Okay hotel. Not too pricy, and in a fairly good location. the restaurant in the hotel was also nice and satisfying.

Miinukset: Unlike all other hotels I stayed in Peru the Wi-Fi in rooms was in additional charge although my understanding at the time or reservation was that Wi-Fi will be offered as a complimentary service, not only in the shared space but also in room. Also, all others hotel offered complimentary two bottles of water due to poor water quality, however in this hotel the bottles were offered was an extra charge which was also disappointing. There was a heater in the room but it wasn't working. The socket was burnt and unusable.

Plussat: Beautiful location and hotel. Staff are incredible.

Plussat: The staff knew to offer me oxygen without me asking. Very professional. Modern comforts and in town, but out of the way.

Miinukset: Inconsistent hot water.

Plussat: Great decoration，cozy and stylish，food is great.

Plussat: Great location for exploring Cusco and lovely room and bathroom. There was a mix up with the booking of a taxi to collect us from the train. After complaining the staff upgraded our room and waved the taxi fees which whilst rectified the issue.

Miinukset: It would have been good to have a gym / fitness centre though we used one around the corner for 20 soles (€5) which worked ok.

Plussat: The hotel is on a 17th century “casona”, and the rooms are very comfortable. Staff was amazing. Felt very welcoming and had a nostalgic vibe. Rooms were clean and renovated.

Miinukset: The food was not that good. We had dinner and breakfast and both were disappointing. The location is a bit tricky: since it is located at a “plazoleta” it might be a little difficult to park and get your luggage out of the car.

Plussat: Terrific breakfast with a lot of choices and personalized service.

Plussat: The hotel is very big with 4 plazas inside. We were upgraded to a suite and our room was super clean. Breakfast with lots of options and friendly staff ready to help. Location is perfect!

Miinukset: Nothing, everything was perfect.

Plussat: The concierge service was awesome! Extremely helpful when I asked questions; to include walking me through reserving services with a train service provider.

Miinukset: The front desk staff, on the other hand, didn't seem like they wanted to be bothered with questions, which is disconcerting for travelers from other countries. Other than that our stay was great.

Plussat: Spacious rooms great views helpful staff

Plussat: Basic breakfast, great bed, but does have stairs up to the bedroom. They helped with arranging a taxi to the airport. Close to main square.

Miinukset: Be sure to read the details, you cannot drive to this hotel. It’s a two block walk up steep steps. So if you have heavy luggage, it’s a work out to get there!

Plussat: Loved the location. Cute and cozy. The staff were awesome- cooked us fresh eggs!

Miinukset: Just hard to keep warm since it was winter and a big room with tile floor.

Plussat: Good view from the hotel. Relatively convenient location, close to main square. Breakfast was nice, include a choice of scrambled eggs or fried eggs. Bathroom was also nice.

Miinukset: We had to carry our luggage and climb some stairs in order to reach the hotel, which was very tiring. There was no wifi in our room at all. They even installed a new router next to our room but we still weren't able to connect to wifi, although wifi worked when we were close to the front desk. Also, you have to run the shower for a few minutes before the water gets warm. There's no hot/warm water at the faucet.

Plussat: It was tucked away in a nice side street and super cozy. The staff were amazing.

Miinukset: Because the suites were so big and it was winter, it was hard to keep warm at night.

Plussat: The view from our room and the terrace was stunning.

Miinukset: The shower water wasn't very hot.

Plussat: Wonderful hotel and good location for getting to the Square. This is the quiet side of town, since there aren’t any streets near by.

Miinukset: Read the fine print, you’ll need to carry your luggage up about two blocks of steep streets and step. Cars aren’t allow near the hotel. But it’s with it!

Plussat: Great view. Great location. Super central. Great deal! Totally worth it.

Miinukset: I saw reviews that complained about the steps to get there but it really wasn’t that bad if you get dropped off in front of the church

Plussat: Spacious suite on three levels. Fully equipped kitchen and fridge. Lovely new shower room. Seating area on ground level was great for evening family time. Beds comfy with excellent linen. Hotel arranged laundry priced by kilo. Terrace with chairs and tables and a spectacular view of Cusco (especially at night). Breakfast good and the lady who attended to breakfast was delightful. Short walk to the Plazoleta San Blas and the Plaza de Armas. Beautiful area of town.

Miinukset: Not a problem for us, as we are all fit and able to walk a lot, however if mobility is an issue, this may not be the place for you. There is a long walk from the nearest place a taxi can get to, up steep steps, and along a couple of cobbled pedestrian alleys. That said our drivers were very helpful with the cases. You need to climb a couple of big hills back from town! The ubiquitous Peruvian dogs leave the obvious hazards on the path, but, like everywhere in Peru they are totally docile and take no notice of people. The staff were helpful whenever we asked for anything, if not quite as warm and friendly as the other hotels we have stayed in. Maybe a language barrier as our Spanish is very basic. These are minor things that might be of interest to some visitors but did not detract from our stay, if we were to return to Cuzco we would happily stay there again.

Plussat: We travel with 3 kids- two are adult size teenagers. We had a very large room with kitchen facilities. The view from the hotel is amazing. Staff is very accommodating and friendly. One of the best places we have ever stayed. Highly recommend

Miinukset: Not a problem for us but be aware the hotel is located near the top of a hill where cars can not drive. So if walking uphill is an issue for you this might be difficult. We loved the location.

Plussat: The apartment was very nice and big

Miinukset: Located quite up so you had to walk to get there due to the difficult access. (Not car accessed) I took a room for two people from the beginning, and when I invited a friend to stay with me one night the personnel refused to let her in because she was not registered and in a very rude way.

Plussat: Wonderful location in the Sacred Valley of the Incas.

Plussat: Setting is beautiful

Miinukset: No air conditioning

Plussat: Amazing mountain views from a double glass fronted modern and very comfortable large room. Lovely little perks throughout our stay. Baby Alpacas which guests can bottle feed twice daily was fantastic. Beautiful sloping garden down to the Urubamba River. Beautiful place to star gaze & see the Milky Way. As a small-medium luxury hotel (in terms of number of guest rooms) this meant the staff were very personable. The staff were outstanding (without doubt some of the best hospitality staff in Peru - extremely proficient, helpful, warm & welcoming. These folk set the benchmark for the rest to follow!) Massage in Spa was extremely good. Pisco Sours were excellent. As much bottled water as we needed (may sound odd but was welcoming when carrying out physical activities in the valley).

Miinukset: Nothing.

Plussat: Beautiful grounds, and the hotel architecture blends very nicely into the natural setting. Good food, good spa service, cute llamas, attentive service. We saw hummingbirds while eating our breakfast on the restaurant terrace. The toiletries are environmentally friendly (no individual bottles)

Miinukset: Slow internet, poor wine selection (red wine by the glass; only one choice and not good), no TV in the room

Plussat: Incredible location with amazing views to the river. Service and food were superb.

Plussat: In an amazing environment near the Urubamba river this establishment is a small paradise. Everything in armony invite the guests to relax in quality!!! Excellent manager and staff!

Plussat: Everything was perfect here. I’ve done Belmond Andean Explorer and Hiram Bingham before staying at this hotel that I had a high expectations for the hotel’s amenities and services. It was such a lovely and luxury stay in nature, and it felt like a vacation after vacation.

Miinukset: Since it’s located right next to the river , there are quite of bugs, flies, and gnats. However I didn’t get bitten at all (I normally get bitten by mosquitoes all the time). Just keep the doors closed.

Plussat: A stunning property next to the Urambamba river. A quiet spot to relax half way through our tour of Peru. No tv's an added bonus! Staff all very friendly and accommodating. The children especially enjoyed bottle feeding the resident Al pacas .

Plussat: Beautiful room, the staff was fantastic. It is also very convenient that the hotel has its own train station to Machu Picchu. Breakfast was delicious.

Plussat: Beautiful grounds, awesome showers, friendly staff, easy access to perurail trains to machi picchu

Miinukset: Restaurant was a bit overpriced.

Plussat: Very clean room with lovely decor! The staff was extremely nice and helpful at all times. They even packed us breakfast at 5 am for our bus ride and held our extra bags. Very relaxing. Wish we could have stayed longer! Would definitely come back here if we visit Cusco again.

Miinukset: Per most of the building in Peru, they are older so the walls are very thin.....

Plussat: The bed comfort, the location of the breakfast, the vicinity of SanPedro market

Miinukset: I was expecting bigger rooms and more comfort as a whole for the price paid

Plussat: The staff are amazing and so helpful. The hotel provides tours that are cheaper than online and they organise them for you. Great hotel and staff!

Plussat: Everything is amazing- the bed is super comfortable and the heater in the room makes it super warm, the shower is hot and the whole place is very very clean and stylish. The staff are all family and work together to make the stay incredible! Seriously the best place to stay and affordable as well!

Plussat: Great staff. They called 2 taxis for me that were really nice cars. They offered breakfast to go for my early flight. I had a heater in my room, that's the only heater I've seen in Peru in 3 months!!! I had a mini-fridge with 2 free waters which was such a treat in Peru. My private room had a nice table and chairs and lots of heavy blankets on the bed. I slept very well. I didn't use the shower. The hostel is half a block from the super awesome San Padro Market. I've been in Cusco 2 times this year and stayed at 3 hostels, I would return here.

Miinukset: I have a lot of luggage and the poor taxis had to park half a block away because the hostel is on a small one way street. Then I had to walk my luggage to the taxi but the drivers always helped me because the drivers come to the door. No complaints.

Plussat: The staff was extremely attentive and helped us with all our requests. Breakfast was great and they even packed us breakfast to go when we had to leave early for the airport. The rooms were clean and comfortable and there were always new towels and water for us each day.

Plussat: The staff are so friendly and helpful. It’s in a great location with everything in walking distance.

Plussat: Such an amazing experience compared to all the other places I’ve stayed in Cusco. The staff was sooooooooo nice and helpful and thankfully spoke English which was so helpful in communication with my limited Spanish. I arrived very late due to my bus ride back from Machupicchu and the woman at the check in desk was so welcoming and assured me all is ok. The room was super cozy and the heater was a bonus on a cold cold night. The bed was amazingly comfortable and the clean bedding and fluffy blAnkets made me feel so comfortable! The bathroom and shower were great as well- very updated and clean!!!! The breakfast was excellent- waaaay better than entendres I have been. I love love love this place snd will recommend to everyone as well as return anytime I’m in the area. Thank you for all the little details too: tea and water in the room, safeti lock belongings, shampoo, heater, fan, beautiful decor and the epic location!

Plussat: The staff and location were great.

Miinukset: Slightly more basic than I thought it would be for the price.

Plussat: Perfect location to explore Cusco, super friendly staff supporting on everything I was asking help for

Plussat: Everything was perfect. Loved the fact to get as much hot water as you like to have tea and coffee in your room! It was super clean and the stuff is really nice. Breakfast was awesome too and always fresh! Absolutely recommend and very close to the trainstation San Pedro to get to MP.

Miinukset: Be aware to book you room in soles so you don't have troubles while paying as they use a fix exchange rate for dollars which makes it more expensive for the customers in the end.

Plussat: I love this hotel because the staff are friendly & helpful. It’s in the center of Ave del Sol & accessible to most of the Tourist attractions. The rooms are nice & clean. I would definitely recommend this hotel to my family & friends. Thank you for the lovely service! More power

Miinukset: Nil

Plussat: I love this hotel because the staff are friendly & helpful. It’s in the Center of Ave del Sol & accessible to most of the Tourist attractions. The rooms are nice & clean. I would definitely recommend this hotel to my family & friends. Thank you for the lovely service! More power

Miinukset: Nil

Plussat: This hotel is fabulous and if I had known about it during my first stay in Cusco I would have stayed then as well. It’s very clean, bed was comfy, the lobby and restaurant area are beautiful. The breakfast was awesome - lots of options. The staff was so friendly and they all spoke very good English. The location was great - 2 blocks from the main square. It’s on a busy street but it was totally quiet at night.

Plussat: Despite its location on a busy street, the hotel was quiet, safe and clean. Staff was very welcoming - friendly and helpful. The room was on the small side but very comfortable and the shower was great. Breakfast was simple but tasty and located in a beautiful inner courtyard. Overall an excellent value.

Miinukset: Pillows could have been a bit softer... but I'm nitpicking.

Plussat: The staff is very friendly and helpful...location is amazing...markets,atm,exchange just next to the hotel. We had a wonderful time staying here

Plussat: Very friendly staff and very helpful comfortable bed excellent location

Miinukset: their early check in policy - for 4 hours earlier check in we were asked to pay $44 USD that did not allow us to even have breakfast (for that we had to pay additional $15 USD per person)

Plussat: The staff are so sweet. Our room was a nice size and comfortable. Spacious closet and very welcoming beds. Their breakfast offering was a pleasant bonus as well. GREAT location.

Miinukset: I’m happy with all aspects of this hotel.

Plussat: We loved everything about this hotel! We booked last minute before we left on a group tour because we didn’t like the hotel where the tour had us staying. This hotel was the perfect place to land after our 4 day trek to Machu Picchu. We just wish we could have stayed longer! This hotel has all the touches of a high end hotel but with a really reasonable room rate. The free breakfast and the location to the city centre and the airport were huge pluses.

Plussat: Good breakfast, nice and clean rooms

Miinukset: Nothing

Plussat: Good breakfast and better location

Miinukset: noise from vehicles in rooms facing the street

Plussat: Close to Centre and a little haven

Miinukset: A little cold in breakfast area

Plussat: I liked that the staff made you feel welcomed.

Miinukset: I didn’t like how my room had no windows, felt so enclosed as the room was also small. There was no WiFi in the room.

Plussat: Comfortable beds and very friendly helpful staff. We got an upgraded room without asking. Lovely hot showers breakfast was good with fruit breads and some hot buffet. Nice quiet spacious rooms. We stayed here as a break from hostels and it was worth it. Good location as well! Would recommend.

Miinukset: The WiFi only worked in the communal areas. Wouldn’t quite say great value for money as we had to pay $40 for early check in, even though the room was empty as we only requested it upon arrival.

Plussat: Excellent service. Free filtered/boiled water. Free boxed breakfast.

Plussat: Lovely lovely facilities, beautifully decorated, extraordinarily kind staff.

Miinukset: My only complaint has nothing to do with the hotel but rather the altitude...those with asthma beware!

Plussat: Staff and management are very accommodating to needs of their clients. They go overboard to assist in making your travel as smooth and easy as possible.

Miinukset: No issues!

Plussat: The friendliness and engagement of the staff is extraordinary! The hotel is beautiful and everything is clean and neat. I would always come back here.

Plussat: The location, the stuff, the breakfast, the service overall.

Plussat: Interior courtyard is a charming oasis. Best club sandwich ever!

Miinukset: Very difficult to find- no signage outside of the closed doors.

Plussat: The restaurant in the Patio, the water bottles they supply to the rooms.

Miinukset: The room they gave me the first night, I asked for a 2 bed room and they gave me a one bed room in the first floor that was adjusted for handicap people so the toilet was too high and my son had to climb to use it, besides of the noise of the wood ceiling that cracked pretty loud whenever people walked upstairs.

Plussat: Bed,warme douche,locatie

Miinukset: Onprofessioneel barteam

Plussat: The receptionist was very friendly and very helpful. The rooms are clean and the beds are very comfy to sleep. Toilets are sparkling clean, which is something difficult to find in hostels. The common areas are also nice and have lots of places to sit down/lay down and there is a lot of plants around. There is always music playing, which gives the hostel a nice and young ambience. The girls in charge of the breakfast were super friendly and talkative

Plussat: Super friendly staff who will always always greet you and chat to you. Nice common room with a fire in the evenings. Good hostel restaurant. Everywhere always kept clean.

Miinukset: Nothing.

Plussat: Good location. Very clean - never seen so many staff in a place keeping on top of it all. Reasonably priced bar and restaurant on site if you like the easy food option. Lots of outside sitting space so no need to stay in rooms.

Miinukset: Having to go outside to get to the bathrooms in the cold is never great.

Plussat: Decent location for the value, decent breakfast

Miinukset: Tiny dorm room, wifi don't work.

Plussat: Clean and comfortable with lovely staff and really close to the main square. Would definitely recommend!

Plussat: The bar area was fabulous!

Miinukset: We booked a 4 bed dorm and got a 5. It was very cold at night and perhaps they need a little heater in the dorms as it’s a colonial building.

Plussat: The location was great and the hostel had a nice vibe. The food was also great and the tour agency in the hostel was convenient.

Miinukset: The rooms facing the bar can get a bit loud

Miinukset: The hostel is close to the center so you can easily get to the main square and a lot of restaurants. The bed in the dorm was very comfortable and the overall environment was very clean.

Plussat: Hostel with great aesthetics and decent breakfast. You can place your bags in storage if you head out for multi-day treks. Clean bathrooms. Also especially liked that I got lucky- booked an 8-bed dorm, but there were only a maximum of 3 people in the room throughout my stay. Location is good.

Miinukset: Wifi only in public areas - you can get up to 3mbps (which honestly I think is pretty good by cusco standards)... BUT I couldn't get 4G signal in the room - seems to be a problem in Cusco with some indoor areas. Showers in hard mode. No place to put your clothes. There's a small bench outside and hooks for the towels were too high - I couldn't reach them, so basically had to try my best to fling my towel over the shower doors (which got a bit wet too as shower room wasn't that big either). Saw the staff make a bed without changing the sheets after someone ended their stay. Happened twice (different bed, different people). Knowing how much people drool... yikes. Wished I didn't see that so I can live in blissful ignorance. Food in the bar is terrible - rice not cooked thoroughly, so hard, like eating little rocks