Bryssel hotellia

Plussat: Good central location and very helpful staff. Good food and drink but somewhat expensive.

Miinukset: The lift was broken

Plussat: Very good hotel with an ideal location in Brussels. The personnel is helpful and welcoming. Nice rooms, but possibly a bit small, I got what they called a luxury room, but ii was still a bit too small for my expectations. Very clean and quiet.

Miinukset: Certain extra are absolutely overpriced (a small bottle of water from the fridge 9€..., the brekfast...).

Plussat: Very good

Miinukset: Nothing - great stay

Plussat: Front desk staff was wonderful -- rooms were comfortable.

Miinukset: Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.

Plussat: Really nice and staff amazing !

Plussat: Dinner at the restaurant here was great . Excellent service and food

Miinukset: Breakfast staff need work . 35 minutes for cold decaf and cream never came although asked for to 3 different people. Extremely disorganized service and eggs cold

Miinukset: The breakfast was disgusting , terrible coffee and terrible pastries The first room we got was under furnished , looked worn out and had no amenities in the toilet

Plussat: Location is perfect just few minutes walk to the main sights of the city. The dinner in the hotel restaurant was good but unfortunately I can not say the same about the breakfast. Bar in the hotel is very good also. My request about rooms was fulfilled perfectly.

Miinukset: I didn't like that we had to be in the line for the breakfast and we had to wait almost 10 minutes to get the table. Probably the restaurant is not equipped for so many people that's why we've spent for breakfast more then hour. It is a pity, but I have to say if you want to have a good and fast breakfast it's better to go to the nearest brasserie.

Miinukset: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Plussat: Kiva huone, kiva sisustus, hyvä aamiainen. Ihanastuttava sijainti. 10 Min kävely asemalle josta helposti kentälle

Miinukset: WiFi ei toiminut

Plussat: Very comfortable suite. Nice location.

Miinukset: Nothing

Plussat: Aamiainen oli runsas ja monipuolinen. Sijainti rauhallinen ja viihtyisä, vaikka lähellä keskustaa.

Miinukset: Satuimme saamaan huoneen alimmasta kerroksesta pihan puolelta ja ikkunanäkymänä oli vastapäinen seinä.

Plussat: The location

Miinukset: The staff was not very friendly

Plussat: En syönyt aamiaista, koska se oli kovin kallis. Tyylikäs hotelli ja kiva sijainti. Toimiva kylpyhuone, hyvä sänky. Näkymä huoneesta Sablonin aukiolle mukava, vaikka oli tosin huonetta lämmittävän ilta-auringon suuntaan.

Miinukset: Ilmastointi puhalsi hyvään suuntaa - ei sänkyä kohti. Ilmastoinnin teho ei kuitenkaan ollut täysin riittävä.

Plussat: Room is comfy and neat

Miinukset: Stuff’s attitude was not inviting while I checked in

Plussat: Aamiainen oli erittäin laadukas ja monipuolinen. Pyytäessä sai mm. maukkaan munakkaan kohtuullisen nopeasti. Henkilökunta oli ystävällistä.

Plussat: Very nice personnel at the reception

Plussat: clean, nice interieur, good shower, kind staff, bag storage, bath robes and slippers in hotel, water boiler and nespresso in room

Miinukset: - not enough staff, we had to wait long to get our bags - leakage of water boiler in the room - no refilling of the coffee in room - expensive breakfast

Miinukset: Aamiaista sai vasta 7.00 eikä edes pyynnöstä aikaisemmin. Lähdimme monena aamuna reissuun jo 6.30 ja olisi ollut tärkeää saada lapsille kunnon aamupala ennen sitä.

Plussat: Sijainti erinomainen ja helppo löytää. Plussaa karkkibaarista aulassa!

Miinukset: Huoneen viihtyvyys olisi voinut olla parempi. Henkilökunta oli jokseenkin töykeitä, (selvästi ystävällisempiä ns. VIP-vieraita kohtaan, josta tuli epämukava olo).

Plussat: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Miinukset: There were no towels in the room but they brought them quickly

Plussat: Hieno hotelli, hyvä palvelu, mutta ei mitään erityistä paitsi kengänkiillottaja!

Miinukset: Vähän hidas palvelu aamiaisella, henkilökunnalla omia juttuja keskenään.

Miinukset: Small room

Plussat: They make every effort to exceed expectations.

Miinukset: Shower

Plussat: The location, the garden.

Miinukset: The front desk service was not constant: some staff very helpful and kind, some less or even uninspired.

Plussat: Could have been more water pressure from the shower

Miinukset: Shower pressure

Plussat: Sijainti ja siisteys

Plussat: Very friendly helpful staff, very clean room

Miinukset: Breakfast is VERY expensive (not taken). Pillow was very large (thick) - would be better to have 2 thinner ones for those that want thick pillows

Miinukset: Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).

Plussat: Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information.

Miinukset: Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.

Plussat: The decor was quirky and sophisticated and all facilities were excellent. Staff were friendly and helpful and the bed was ultra comfortable. Certainly will stay there again during my regular trips to Brussels.

Miinukset: No issues.

Plussat: We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed.

Miinukset: The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.

Miinukset: Majoituksen hinta nostettu pilviin!

Plussat: Hyvä sänky, huone + suihku ok, ei mitään erityistä ja mainittavaa.

Miinukset: Erittäin huono ikkunoiden äänieristys, yöllä ulkoa kuului kaikki äänet (mm. kuljetuautoja, tavaroiden siirtelyä ym.) huoneeseen. Nukuin todella huonosti, vaikka sänky oli ok. Epäkäytännölliset kulkuyhteydet respasta huoneeseen, ainakin kolme (3) kertaa pitää kaivaa avain taskusta, jotta pääsee kulkemaan huoneeseen asti - myös respaan tullessa pitää olla avain mukana, epäkäytännöllistä erityisesti tavaroiden kanssa kulkiessa. Aamiassalin tarjoilutilat ahtaat, "kulmat" ruuhkautuvat helposti. Ravintolasalin tarjoilijat eivät taida oikein pitää asiakkaista. Hinta-laatusuhde surkea, siis kallis huone perustason hotellissa - taitaa olla Brysselin ongelma!

Plussat: Hotelli huoneet ovat siistit ja viihtyisät. Ravintolapalvelut hyvät ja samoin aamiainen hyvä ja monipuolinen. Kokouspaikkani oli hotellin läheisyydessä joten minulle sijainti oli hyvä ( EU toimitilojen lähellä )

Miinukset: Mielestäni hotellin hintataso on hieman liian korkea

Plussat: Staff were very friendly and room was excellent.

Miinukset: Everything was perfect.

Plussat: Reception upon arrival was very helpful and friendly. I found the Hotel overpriced at 400€ per night for a standard room but I needed to be in Brussels on those days. Breakfast had a good selection and great to see Belgian products.

Miinukset: The price.

Miinukset: authorization on credit card was not released automatically immidiately

Plussat: Big rooms, very friendly staff. Overall a great place to stay, but quiet area at weekends. Also right beside metro, only a few stops to city centre.

Miinukset: The breakfast while half price was still €16, which I though was expensive. Also because it was weekend, no cafes nearby for breakfast. 10-15 min walk to nearest.

Miinukset: Very expensive

Plussat: The breakfast is excellent with great variety and something for everyone. A nice and quiet room, which is well equipped. Very clean, but a bit sterile and impersonal.

Miinukset: The colour scheme is a bit hysterical. Living in a pink or a mint-green room can be a bit nerve-wrecking.

Plussat: Large and quiet room, big windows, good wifi, gym, good breakfast, possibility to sort waste in room, coffee & tea maker in room

Miinukset: Drinks in bar expensive and service slow (but friendly)

Plussat: The staff is really friendly and helpful, the service is excellent and location is very good, the place is quite but close to metro way and European Commission, I would stay here again for my next trip to Brussels.

Miinukset: The airco can set up to 25 degrees only and it was a bit cold at night, even we put the funs to maximum speed, it stopped itself.

Plussat: The room is big and comfortable, with fast WIFI, the area close to metro 10 min walk as the area very safe

Miinukset: Very hard to navigate to hotel parking entrances, the hotel doesn’t have reception desk so it’s the bar worker and reception in the same time with very small signs

Plussat: So convenient and central

Miinukset: Breakfast could have been more adequate

Plussat: Great staff, warm and welcoming and very helpful. Liked the setting of the coffee/restaurant entering the hotel. very good room facilities, suited to the business traveler. also very good location

Miinukset: N/A

Plussat: Erittäin hyvä aamiainen ja mainio henkilökunta.

Plussat: Rauhallinen hotelli hyvällä paikalla EU-kortteleiden ja Brysselin keskustan välimaastossa, metroaseman vieressä. Erinomainan aamiainen ja toimiva wifi-yhteys.

Plussat: The staff at the reception very friendly and helpful

Miinukset: Breakfast terrible

Plussat: Very comfortable and spacious rooms. Excellent breakfast. Cosy bar with great piano player.

Miinukset: Just a real minor thing: really small selection of teain the room

Plussat: Elegantti hotelli. Lähellä hyviä ravintoloita.

Plussat: Loistava "vanhan ajan" kunnollinen hotelli, jossa upea, tilava huone ja loistavan ystävällinen palvelu. Erinomainen huonepalvelu, josta ei mitään lisämaksua.

Plussat: The staff is friendly and very efficient. The hotel offers great quality for a reasonable price. Breakfast is very good.

Miinukset: There was no light above my bath which made it impossible to read while enjoying the bath.

Plussat: We enjoyed the staff. They were kind, respectful, cheerful and courteous. The young men who assisted with the luggage and parking were great. The counter personnel, was very pleasant.

Miinukset: All was well.

Plussat: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Miinukset: The dinner I ordered in room service was not a good taste for me.

Plussat: Beautiful hotel decor Lovely and attentive staff Restaurant was good too

Plussat: Excellent service, great staff. Me and my partner enjoyed the stay from the beginning when the friendly staff welcomed us. Location is a bit farm from the center, but easy to reach by tram and metro. Shops and restaurants are nearby. Will book again!

Miinukset: Room could enjoy a little update and some maintenance.

Plussat: This was a nice hotel. It is very clean and ok, but it is just outdated in terms of room decor, etc. Staff was very nice and helpful. not in the center.

Miinukset: Upon check-in, they took a deposit in the amount of the cost of living. The carpeting in the corridors is stained. The view from the window on the wall of the neighboring building. The bathroom is very small. Draining in the bath does not work. To drain the water, the cork had to be picked out with a knife. Far to the center. We went by tram or taxi. It is unlikely to be back in this hotel.

Plussat: Good location, pleasant lobby & bar, nice room.

Miinukset: Breakfast room was overwhelmed at busy times.

Miinukset: The beds

Plussat: Fantastic place for time to rest after work meetings. Perfect location (next to the St Michael and St Gudula Cathedral). Thanks! Keep it that great :)

Plussat: The atmosphere at the hotel is lively and accommodating . Great place to relax after a day exploring Brussels City Centre. Excellent Bar and Bar service staff. I really enjoyed my stay there.

Plussat: Aamiainen oli runsas ja monipuolinen! Sijainti hyvä!

Plussat: Comfortable room, very clean and quiet. Good breakfast with many options. Excellent staff, especially Mihaela for reception. Very good value for money.

Plussat: Aamiainen hyvä, ihanat pienet croissantit! Ei ruuhkaa, rauhallinen tunnelma

Plussat: Location is close to the old part of town.

Miinukset: The street side of the building is very noisy from the bars close to the hotel.

Plussat: Sijainti on hyvä.

Miinukset: Wifi ei toiminut ollenkaan huoneissa koko kolmen päivän ajan.

Plussat: Moderni ja edullinen hotelli keskeisellä paikalla ja hyvien kulkuyhteyksien äärellä.

Miinukset: Vuode liian pehmeä minulle. Huone kovin kompakti. Vastaanotto oli hyvin tiukka siitä, että sisäänkirjautuminen tapahtuu vasta klo 15 alkaen, joten kun saavuin jo klo 12, oli tapettava aikaa kaupungilla.

Plussat: Kauniit värit, aamiainen hyvä ja riittävän monipuolista, julkiset tilat käyttökelpoiset

Miinukset: Huoneet kovin pieniä, yksin matkustavalle juuri menettelee

Plussat: The steam and sauna were great. Hotel is luxurious.

Plussat: Excellent quality, kind personal, great facilities and food. Receptionists assistance was very helpful, I would definitely give five stars for that. The view from the room as well as from the SPA and Fitness is just amazing.

Plussat: Hotellin lähellä metroasema, josta pääsy keskustaan

Miinukset: Suuri hotelli, jollon ajoittain tunkua vastaanotossa

Plussat: Super nice hotel, comfortable room, bed with a beautiful view. Staff is very friendly. Spa is very nice on the 23th floor, just a bit too small for the size of the hotel. Too many people in the spa... Otherwise we really enjoyed our stay!

Miinukset: Spa quite small for size of hotel

Plussat: The location is perfect and the room is amazing

Plussat: My husband and I were staying at The Hotel for the second time this year. The location is really convenient, close to shopping areas and movie theater. The view is amazing and the breakfast is of very high quality (buffet with a variety of cold and hot food, pastries, fresh fruits...).

Miinukset: The employee who took care of us at check-in was a bit expeditious, she for example didn't even mention the number of our room when she gave us the keys, we had to look it up on the key cards pocket folder.

Plussat: Good location and clean

Miinukset: Location

Miinukset: Beautiful room. Complimentary drinks

Plussat: Sänky oli oikein hyvä nukkua. Kaupungin melu ei kuulunut huoneeseen. Pimennysverhot pitivät huoneen tarpeeksi pimeänä.

Miinukset: WC ja suihkutila voisi olla yksityisempi, nyt ovet olivat lasia ja sohvalta oli suora näkyvyys näihin tiloihin.

Plussat: Sijainti hyvä, lentokenttä 100m päässä

Plussat: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Miinukset: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Plussat: This hotel is very cozy and everything is good

Plussat: Room in hotel very comfortable and one of the largest I have ever stay in when travelling in Europe

Miinukset: Price of a bottle of water in restaurant in hotel. At eight euros over priced

Plussat: It was my first time to stay at this hotel, and from the start, it exceeded my expectations. The style and atmosphere of the hotel were amazing. The service you receive is excellent, the location is perfect and their Spa is great. I definitely recommend this hotel and its staff. I also would like to thank Priyanka Bardoloi who did our check-in and made our stay even better than expected. My parents had their 25th anniversary and they actually spent their wedding night at the Steigenberger Wiltcher's. So, when I asked Ms. Priyanka Bardoloi if she could do something for this festive occasion. She directly took action and arranged a double upgrade for my parent's room. This is the kind of service that exceeds a person's expectations when you visit a hotel. Thank you again, Ms. Priyanka Bardoloi, you were a big contributor to make our stay great!

Plussat: The room was spacious and met all our travel needs. The staff were very professional and helpful.

Miinukset: Everything was perfect.

Plussat: Perfect hotel in Brussels city center. Business hotel with great restaurant, helpful stuff, very comfortable bed, nice environment, spacious bathroom with bath and shower. Perfect breakfast.

Miinukset: We expected that pool included but it costs 25 € per person.

Miinukset: The wifi in the hotel wouldn't connect with my phone. The hotel is located in a very fashionable district, but with limited dining options. Most importantly the hotel DOES NOT provide airport transport, this was the main reason I booked with them. Any hotel can call a taxi to take you to the airport (at your own cost) that should not qualify as airport transport.

Plussat: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Miinukset: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Plussat: I travel a lot with work and stay in hotels about 6-7 times a month. For a 5* hotel it leaves a lot be desired. The hotel has an arrogance of a 5* but with 3-4 quality. The breakfast was appalling, I have had better at a premier inn. Facilities in the hotel in general were good but only good, I expect excellent when using the hotel. In my opinion the hotel doesn't know what it wants to be,

Miinukset: food and atmosphere were severally lacking

Plussat: Is fantastic

Miinukset: Great

Plussat: It’s an almost brand new 5 star hotel. Away from the hustle and bustle of the city centre. Offers and gym (for any hotels I’ve visited in Brussels) and a nice indoor pool. The food is varied. The staff is friendly. A big thank you to Antoine C the super concierge. I will definitely re-visit it again.

Plussat: Great swimming pool and a sauna

Plussat: Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.

Miinukset: Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.

Plussat: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Miinukset: The arrangement of having the shower in the bathtub is a bit cumbersome

Plussat: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Miinukset: cleanliness not spotless; reception often congested.

Plussat: Location is great

Miinukset: Room was very small

Plussat: Clean Near transportations

Miinukset: Price slightly high

Plussat: Herkullinen aamiainen. Kaikenkaikkiaan hyvä hotelli, vaikkei mitään erityistä mainittavaa olekaan.

Plussat: Highly professional service, comfortable beds, good breakfast and a tasty breakfast. A very good hotel catering to the business community.

Plussat: it was an Excellent Hotel. clean, quite. good location, good sttaff.

Miinukset: NOTHING

Plussat: We were made welcome from the start. On arrival, the reception by Clement was fantastic. He was informative and very helpful and with the information he provided, our first time in Brussels was so successful and enjoyable. All the staff at Sofitel Hotel Europe greeted us with a smile, answered any questions and were polite throughout. The facilities are excellent. We will be back.

Miinukset: Nothing

Plussat: Sijainti ja siisteys

Miinukset: Katutyöt oven edessä Yritys veloittaa 60 euroa vahingossa liikaa Kallis tavallinen aamiainen jossa osa ruuasta loppui kesken

Plussat: Great staff and a class place. Food and bar top notch

Miinukset: The price. That said ok value for money.

Plussat: Keskeinen hyvä sijainti ja siisti hotelli.

Miinukset: Kuntosalin monitoimilaite ei oikein toiminut ja hajosi lopulta täysin.

Miinukset: Expensive but typical euro pricing