Bryssel hotellia

Miinukset: lack of ironing machine in the room

Plussat: Excellent location, very comfy and clean room, very good air conditioning options in the room, free coffee and tea, gym has everything you need and is properly equipped. Perfectly silent for the location

Miinukset: The view was into an offive building max 5 meters across from the hotel and you have to always keep the curtains closed if you want any privacy

Plussat: Location to The main train station - Brussels Central

Miinukset: We stayed three nights and we noticed that the toilet was not regularly cleaned i.e. floor, toilet bowl. Cups are not cleaned.

Plussat: Clean, great location, simple and tasteful design, terrific staff!

Miinukset: All good

Plussat: Good location right near Gare Centraal. Nice folks. Nice breakfast. Comfy room.

Miinukset: Very bad internet - they intentionally throttle it. It is useless.

Plussat: Location is amazing - just stone throw away from central station. Also, its relatively quiet at night! So, good choice for business! It's also good if you are traveling for holiday - at least you can get some nice peaceful rest!

Miinukset: Nothing!

Plussat: The room is clean and large, the bed is very comfortable, just 5 minutes’ walk from the train station and the city center

Plussat: Excellent location, big spacious rooms, very good breakfast and helpful staff.

Miinukset: All is great!

Plussat: Central location, very friendly staff, lobby

Miinukset: The views out of the room

Plussat: Hotelli sijaitsee rauhallisella sivukujalla aivan keskustassa. Mukavan oloinen sänky ja kylpyhuone. Autolle oli tilaa parkkihallissa. Majoituksemme päättyi Belgian kansallispäivänä ja aivan hotellin kulman takana näimme Belgian kuningasperheen. Suosittelen kaakaota aamupalalla.

Miinukset: Hotellin kuntosalilla oli vain juoksumatto, kuntopyörä, penkki ja käsipainot 10kg:sta ylöspäin. Muutama kevyempi käsipaino tai kahvakuula olisi mukava juttu ja lisäisi varsinkin naisasiakkaiden harjottelumahdollisuuksia. Ylätalja monipuolistaisi myös harjoittelua, eikä veisi paljon tilaa. Huone oli hiljainen, mutta näköalat huoneesta on toiseen taloon.

Plussat: Sijainti erinomainen Care Centralilla ja kävelyetäisyys vanhaan kaupunkiin ja myös EU-kortteleihin. Sänky mukava, huone hieman viileä.

Plussat: Corner room with views was large and quiet. Good bed reading lights. Plenty of in-room coffee provided for Nespresso machine.

Miinukset: Strange lay-out in a large room. About 1/3 of room bare except for a wardrobe and no illumination. I mentioned to front desk staff but wondered how they would address since could see no electrical outlet in the area and only a dim light over a mirror outside the bathroom. They did nothing. The toilet is separate in small “water closet.” Door opens inward and a challenge for anyone large or not flexible to enter and exit. One side of the bed was about a foot away from the wall even though there was plenty of room on the other side to allow increase of a foot or more. The desk/table too could have been larger without crowding.

Plussat: Breakfast very good but finished service at 9.30 am sharp which is fine for those travelling for work but a little later would be better for leisure travellers. Location is great if you want to be a little distance from the touristy Grand Place area, and there are some lovely restaurants right nearby.

Miinukset: Bar didn't open until around 5.30 in the evening which meant that if you popped back earlier during the day for a rest it wasn't available. That was a pity. Bar staff were very nice though.

Plussat: Location is perfect

Miinukset: Our bathroom smells of strong urine

Plussat: Location and very quiet

Miinukset: Nothinf

Plussat: Having access to a pool/hot tub and sauna was definitely a bonus. The room was a good size for two people and very clean. Front counter staff were very friendly. It’s super close to so many sights in the area, so much too see.

Miinukset: I found the bed to be a bit hard for me but that’s just personal preference. Parking was also not great. They hotel itself had no parking so we had to find another place that was about three blocks away. Not a huge deal.

Plussat: The location is so close to the center and to all the restaurants

Plussat: Henkilökunta, mukavuus, ja sijainti oli aivan erinomaista. Henkilökunta oli todella ammattitaitoinen ja ystävällinen.

Plussat: The location, big room and staff

Miinukset: They need to provide water every morning

Plussat: The facility was overall very good and in a convenient location. The breakfast was very good and we loved the coffee. The pool was an added bonus after a long day of walking the city streets. All of the staff were very attentive and helpful. I would definitely recommend this hotel to others coming to the city.

Miinukset: The perfume smell in the lobby was a bit too strong and cloying.

Plussat: Hyvä ilmastointi. Hyvä aamiainen. Henkilökunta ystävällistä ja palveluhenkistä.

Miinukset: Saunaosasto oli pettymys.

Plussat: Room size. Big plus for receptionist (he was speaking Polish:)). Very kind and welcoming person. The only one from the reception staff who was smiling and care for guests needs...

Miinukset: We arrived to hotel at 16.00 and our room was not clean yet.... so we needed to take one hour walk around the city. After we came the other receptionist (guy with glasses) didint even said sorry for inconvenience. No recompensation!!! Room was not as clean as should be but I assume that staff needed to hurry!!! Could be very nice hotel but staff needs to upgrade the service.

Miinukset: Clearly a rip-off. Rooms are small and dirty. Carpet in corridor and room is particularly filthy. My room was not cleaned properly, toilet and bathroom only marginally cleaned. We all know that chain hotels, such as Novotel, are not the most classy or stylish but that is compensated by a good price ratio (value for money) but 325 Euro for two nights for a 4 star hotel is definitely not a deal. This hotel is not recommendable, definitely NOT for business travellers! (no parking)

Plussat: I need to highlight the exzeptionell accomodating staff, without exception very polite and welcoming. The room was very clean. Great breakfast. Comfortable beds. Hotel is located in the middle of the city center, means mostly everything is within walking distance. A car park is next to the hotel.

Miinukset: No complaints

Plussat: The bed was very comfortable, the room was dark, slept well Location is amazing! Three minutes walk to the Grand Place. I would say I very much enjoyed my stay !!

Plussat: Tyylikäs hotelli. Ystävällinen henkilökunta. Hyvällä paikalla, kaikki nähtävyydet, ostoskadut ja joulumarkkinat, kävelyetäisyyden päässä. Aamupala oli myös oikein monipuolinen.

Miinukset: Siivooja vei minibaarin juomalasit, heti ensimmäsen päivän jälkeen, eikä tuonut puhtaita tilalle.

Plussat: Great facilities. The gym is very well stocked. The staff were very helpful and arranged a transfer to the train station. The rooms had everything you could need and plenty of space to hang clothes.

Miinukset: The door didn't close very well. It took a good slam as it was rubbing on the frame. Minor detail but a bit annoying.

Plussat: The staff at the reception were so friendly and gentle. The room were clean well. Location of the hotel is near by the central and there’s a lot of Resturant’s around it. There is a small market front of the hotel .

Miinukset: The check out was bad, we took a long time because of the registration for the check in. They don’t allow for extra 1 hour for the checkout. As the hotel in the central of the city you will hear all the noisy sound around you.

Miinukset: The roof top bar was closed

Plussat: Best location, nice and comfortable room, good private parking

Miinukset: I love the place, its perfect place for Brussels trip

Plussat: Henkilökunta, sänky ja aamiainen

Miinukset: Paikalliseen tapaan(?) suihkussa oli erikseen hanat kuumalle ja kylmälle vedelle. Pohjoismaalaisena olen tottunut yhteen hanaan ja vedensekoittajaan.

Plussat: - location, walking distance to everything - good value for money

Miinukset: noise on the street at night on the weekends

Plussat: 1, the location is good, 2, mattress is very soft, and also are the blanket and pillows, 3, we met the chef's birthday, they offered us some cakes, it is very kind.

Miinukset: How to say? Many details I am not happy, but it could be helpful for them to improve. 1, the roof is closed, they did not tell me before my booking 2, sauna room is hard to find, there is no instruction in the room to tell me the location of gym, swimming pool and others, I have to come to receiption to ask 3, the tv remoter has no buttery 4, we two persons, only leaves one pair of shoes and shower coat, 5, the room is very noisy, there is a club nearby, last night I was sleepless due to someone shouting and car noise.

Plussat: Staff & location

Miinukset: Rooms are small. Cannot fit two people with 2 luggages.

Plussat: The place couldn’t be better , the service is excellent , all was good . I didn’t try the breakfast , really expensive 30 euros but the rest and even the price of the hotel in comparison with the quality was really good .

Miinukset: Maybe the shower could be better , as a point to improve . More water , stronger.

Plussat: Wonderful building! Fantastic staff! Great restaurant!

Miinukset: Needs a lot of TLC and refurbishment to make it a truly 5x Hotel. A lot of minor faults e.g. blocked sink, patio doors wouldn't close properly. Plus others.

Plussat: Very good

Plussat: Charming vintage atmosphere, true bathroom, comfortable bed, good soundproofing

Miinukset: Breakfast too expensive

Plussat: True bathroom and excellent bed, quiet and cosy !

Miinukset: Hard to access by car !

Plussat: In the center

Miinukset: Very old and not well maintaned

Plussat: Great location and you can feel the history of the hotel. Staff were lovely .

Miinukset: Hotel feels slightly dated. WiFi didn’t work in my room and hot water took ages to run. Evidently at some point was a fantastic hotel, but it feels tired. Bathroom needed updating - shower was not up to scratch.

Plussat: The hotel looks absolutely beautiful from inside the lobby, it’s like stepping back into the 1920s era, very gold, very grand. Great location to travel around Brussels

Miinukset: The first room we were given was like something out of American horror stories! It was outdated, dirty and really disappointing. The lady at reception agreed to change our room but we had to go back a few hours later. Once we came back we were greeted by a very rude man. Told us we couldn’t change our rooms and we were already booked in that room as they were fully booked. Luckily the women we spoke to previously arrived and said we were lucky to catch her as she was just about to leave! After changing our room to one that was actually photographed in the pictures. It was ok. Not the cleanest, the carpets need a good scrub for sure but miles better. Clearly they have started renovating the rooms in the hotel but try to get people to stay in the outdated ones first. Reading the reviews previously it looks like a lot of people have complained. This is not a 5 star hotel by any means...

Plussat: I liked that the location was pretty central. I could walk to everyplace in downtown from the hotel.

Miinukset: We requested a blue themed room and even though we got a confirmation email, we did not get it. The bathroom’s sink and shower were not really clean and old. The window was old and dirty when opened.

Plussat: The lobby of the hotel is quite beautiful Once you enter you expect to have an amazing room

Miinukset: We arrived at the hotel at 3:00 since the check in time was at 3:00 they made us wait for 30 min to get our room without the luggages we called them an hour later to ask for our luggage which they didn t bring. The room we booked on booking didn t ressemble at all to what we had, it looked totally different , and when we asked for the room we booked according to the pic they said this was the royal suite room! So why is it available on your page as a regular room?The hotel needs renovation! The rooms are very old ! The sofas in front of the elevator are very cheap! We didn t enjoy our stay at all and we were really disappointed by booking we are loyal to booking and make all our reservations through you but this time we had a very bad experience

Plussat: some renovations in bathroom and cleaning carpets!

Plussat: Hotel Metropole on parhaat päivänsä nähnyt, nuhruinen hotellli.

Miinukset: Huone sijaitsi vinttikerrokseen rakennetuissa huoneissa, kokolattiamatot nuhruiset, reikäiset, huoneessa pinttynyt tupakan haju. Onneksi olin vain yhden yön.

Miinukset: Ei missään nimessä viiden tähden hotelli. 3plus olisi lähempänä totuutta. Huone remontin tarpeessa, kylpyhuonevarustus, shampoot yms. rajalliset. En tule uudestaan.