Bryssel hotellia

Plussat: Great location near city center. Lived the building with its history, large and clean rooms.

Miinukset: I only hated the smell of smoke in some areas

Plussat: Location , Grand style of the hotel. Comfortable bed

Miinukset: Noise started occurring from somewhere in the room , just on the last night. Noisey plumbing due to room location. I think i was beside a main water line. Intermittent issue

Plussat: The room was good with warmed up floor in bathroom which was nice in cold weather. In general the hotel is good & location is perfect.

Miinukset: Breakfast was very simple.

Plussat: Location and architecture, clean and proper

Miinukset: The mattress was terrible, also the pillows. It was really hard to sleep.

Plussat: Ambience

Miinukset: More seating in the lobby won't do any harm

Plussat: You could not ask for more. All Of the classic details in the architecture throughout the hotel. The service was ideal. The restaurant was impeccable.

Plussat: Some of the staff are nice. The location is somewhat convenient

Miinukset: I was kept waiting for 3 hours to check into my room. The hotel's official policy is that you check in only after 3 pm. If you arrive before then, you'll have to await for room availability. The manager selectively checked in many people ahead of me.

Plussat: Hotel Metropole on parhaat päivänsä nähnyt, nuhruinen hotellli.

Miinukset: Huone sijaitsi vinttikerrokseen rakennetuissa huoneissa, kokolattiamatot nuhruiset, reikäiset, huoneessa pinttynyt tupakan haju. Onneksi olin vain yhden yön.

Miinukset: Ei missään nimessä viiden tähden hotelli. 3plus olisi lähempänä totuutta. Huone remontin tarpeessa, kylpyhuonevarustus, shampoot yms. rajalliset. En tule uudestaan.

Plussat: aamiainen oli laaja ja tilaa mukavasti kaikkina aamuina

Miinukset: Remontti kadulla esti taxit ja oli muutoinkin epäviihtyisä

Plussat: Lobby was picturesque with marble and high ceilings. Rooms and rest of the building were not maintained well.

Miinukset: Room not at all as advertised. Grubby, Paint peeling, much smaller than advertised. Cold, damp feeling in room. Staff always too busy to help, rooms not ready on time. Not even a 3 star, not to mention a 5 star. Window faced a dark courtyard full of trash

Plussat: Ihana vanha hotelli, historiallinen. Kylpyhuone remontoitu ajanmukaiseksi.

Miinukset: Huoneen kokolattiamatto tunkkainen.

Plussat: Perfect location. Nice staff. Goood breakfast. Big rooms.

Miinukset: Nothing

Plussat: The hotel was very central and had an impressive reception area.

Miinukset: We had to change rooms three times . The standard of accomodation was extremely disappointing for such a renowned hotel. The rooms were cold and very noisy from the street below. The room we eventually ended up in smelled of stale cigarette smoke. We did not have the energy to ask to be moved again. We would never consider staying there again.

Plussat: Lovely decor and atmosphere

Miinukset: The pillows were not very good - I woke up with a neckache!

Plussat: a lovely art deco hotel with good facilities, free and extensive breakfast buffet included. Free mineral water in bar a nice touch.

Miinukset: apart from a small bathroom so toilet right next to bath (which was ok) the breakfast buffet hot trays were at best lukewarm

Plussat: The Cafe

Miinukset: Old and tired hotel.

Plussat: Hyvä aamiainen, mukava henkilökunta, tilava huone.

Plussat: Vastanoton henkilöt miellyttäviä ja tehokkaita, senjälkeen asiakas jätettiin 'yksin'.

Miinukset: Huone viileä, ilmastointi ei lämmittänyt

Plussat: Historiallinen, viehättävä hotelli. Upea aamupala. Ystävällinen henkilökunta. Hyvä sijainti, sopivan lähellä Grand Placea. Hyvä hinta-laatusuhde.

Plussat: The location.

Miinukset: The room was dusty and musty. The carpet of the room looked dirty.

Plussat: Erittäin hyvällä paikalla, mutkattoman tasokas ja hinta-laatusuhde toimiva. Hissi on mielenkiintoinen kokemus. Runsas aamiainen.

Plussat: It was a beautiful hotel, well located and the rate on booking.com was very good.

Miinukset: Room did not have a view ( looked onto a brick wall, which made the room very dark. Not a major issue.

Plussat: Location

Miinukset: Tried to charge me 30% more than the booking price. Long waits checking in and out. Staff overall very unfriendly with some exceptions.

Plussat: Members of the stuff really nice, specially the girl from Galicia, and meals were delicious although super expensive. Good location

Miinukset: Prices too high, room was half done as some plugs didn't work and the hungs for the towels fell on our feet. There were builders Makin noise from 10AM to 6PM, Sunday's restaurant shuts.

Miinukset: breakfast starts on sunday at 730 (late) check in was messy. staff tried during our checkin, helping another guest

Plussat: Very good!

Miinukset: Pillows!

Plussat: ystävällinen palvelu

Miinukset: Aamiainen; huono kahvi ja vain yksi automaatti koko aamiaisravintolassa. Jugurttiakin varten oli vain yksi automaatti.

Plussat: Great staff, great breakfast

Miinukset: noisy

Plussat: Aamiainen oli monipuolinen ja huone tilava. Erityisesti pidin huoneen nojatuolista. Kuntosali oli hyvin varusteltu ja näköala mainio.

Miinukset: Televisio ei jostain syystä toiminut, en tosin myöskään pyytänyt apua, varmasti olisi järjestynyt.

Plussat: Very good breakfast

Miinukset: The areas near the hotel are not so turistics

Plussat: Newness of hotel. Up to date and fun.

Miinukset: No

Plussat: The room was very spacious and the hotel is bright, modern, and clean. Good price but mainly made up of business travelers (we were on our honeymoon). Didn't try the restaurant/bar (Smoods) on the first floor because the priced seemed absurdly high. Would be great for a longer term business stay because of the separate desk area in the room.

Miinukset: Not much negative to say. The location is a bit of a hike from the tourist hotspots like the Grand Place. It's close to the Botanique metro station which was convenient but it would have been nicer to have a quicker walk to the city center instead. If you do walk to the city center from the hotel, make sure to walk through the gardens and then down Rue Neuve - it's much nicer than walking between all of the business buildings.

Plussat: Breakfast was provided in room as the Coronavirus outbreak. However it’s very expensive for what it is

Miinukset: Breakfast pricing There was no gym facilities available, even though the hotel has a gym but never mentioned that it wasn’t open when making a booking

Plussat: Very good and spacious rooms, clean and comfortable beds, very polite and friendly staff, very good fitness room with amazing view to the city, and very very good breakfast The nice smell in the lobby is very welcoming Location; short walk to the city and the metro station is maybe 50 meters away

Miinukset: The parking is quite expensive

Plussat: Good Location, close to tram and Metro station.

Miinukset: Coffee station was not always working.

Plussat: The rooms are spectacular for a 3 stars hotel and the staff is very kind and helpful.

Plussat: excellent reception at the front desk from the arrival until departure

Plussat: The staff were very friendly and helpful. You were able to choose your room based on the decoration. The rooms were very comfortable and quiet. Also, the hotel is very close to a tram station and about a ten minute walk to the train station. My room was very clean and seemed new. Also, why go for a hotel breakfast when you can buy a delicious waffle in the Grote Markt?

Miinukset: The deadbolt on the back of our door wasn't working properly, but the room still locked.

Plussat: I liked the fact that the rooms are of good size, as well as the cleaness of the hotel in general

Miinukset: I found few employees quite rude. There is one called MC that is very rude. I also didn't like the fact we didn't have water in the room fridge and we need to ask for water downstairs in the reception.

Plussat: Very modern, well designed hotel. Helpful staff. Nice size, comfortable room.

Miinukset: Our room weren't cleaned properly on our arrival, the trash was still there and there were strings of hair in the bath tub.

Plussat: Friendly staff, nice room

Miinukset: Extremely slow wireless, odd selection of TV channels

Plussat: My room was spacious and they offer a good buffet breakfast with a wide range of choices. The free wi-fi in all rooms also came in handy. The hotel is close to the metro and bus- and tram stops.

Miinukset: They are currently undergoing a big revamp and as such parts of the hotel are under construction. I experienced a bit of construction noise, but there were no problems regarding dust etc.

Plussat: Near Metro Station, Big clean rooms

Miinukset: Arrangement of the breckfast room, to many different places

Plussat: Location

Miinukset: Cunstruction work, to nosie

Plussat: Gift toy, free wireless, clean room

Miinukset: price of 150€ per night is too expensive. Similar quality hotels are around 120€ per night.

Plussat: Loistava sijainti, henkilökunta erittäin avuliasta ja kohteliasta väkeä. Todella siisti huone ja kiva Kylppäri missä oli amme.

Plussat: Aamupala

Miinukset: Huone yllättävän huonosti valaistu.

Miinukset: Pyysin hiljaista huonetta. Sain huoneen 8 krs:sta, mikä oli ok, mutta huone sijaitsi hissin vieressä.

Plussat: Siisti, huoneet isoja

Miinukset: En ensimmäistä kertaa joutui jonottamaan että pääsee aamiaiselle.

Plussat: Good price during the weekend. 80-110.

Miinukset: During the week 220

Plussat: It was quite good hotel with great location and a good price. Clean hotel, in the center of the city. The staff is wonderful, they are ready all the time to help. Breakfast is nice, rooms were cleaned every day. I want to say special thanks to Front desk team. It was really unforgettable days. i will strongly recommend it to each of you.

Miinukset: It was really unforgettable days. i will strongly recommend it to each of you.

Plussat: Really clean and welcoming staff

Miinukset: NA

Miinukset: Small room with small bed.

Plussat: The central position

Miinukset: - the old furniture - the room wasn't big - the breakfast was poor

Plussat: Very close to Schuman Station. Good coffee machine in each room and comfortable beds. Bathroom was clean too.

Miinukset: The steam room was not open for use and limited variety for breakfast.

Plussat: Good value for money, clean room, excellent breakfast, good location

Miinukset: The parking has extremely narrow access so you car should not be larger than mid-size, very little manoeuver possibility in the car park, not very clear which places are for hotel guests. The guy who received us at the reception did not speak dutch (quite uncommon in Belgium where 60% of the population speaks dutch), and treated us quite distantly (but polite). When checking out, we had a very friendly lady.

Plussat: Aamiainen oli aivan erinomainen, tarjolla oli kaikkea mahdollista ja munakkaankin saattoi teettää haluamillaan lisukkeilla.

Plussat: Very pleasant and modern hotel in the heart of Eurocracy land, with some good eating and drinking places in close proximity. Metro is very close and easy to use. Beakfast is very good. Staff very accommodating.

Plussat: The service was very good. Even though I arrived at the hotel earlier than the check in time, I checked in immediately without any delay. The room was very clean.

Plussat: nothing specific

Miinukset: poor lighting in the rooms

Plussat: efficiently run,good breakfast and served till noon on weekends

Miinukset: n/a

Plussat: The view to the street in the rainy weather

Miinukset: They have charged me euro 8 per minute for an international call. That was far too expensive. Moreover, the breakfast was not included in the rate - euro 25 per person extra for breakfast.

Plussat: Siisti huone ja siisti hotelli. Sijainti loistava.

Plussat: erittäin hyvä sijanti

Miinukset: kallis internetyhteys, aamiainen ei säisältynyt perushintaan

Plussat: Sijainti erinomainen, hiljainen ja palvelu joustavvaa

Miinukset: Ei

Plussat: Runsas aamiainen.

Miinukset: Internetin kalleus. Internet toimi vasta, kun vaihdoin huonetta.

Plussat: Very nice, modern hotel, which is located right next to the European Commision and a metro stop. Several good bars and restaurants close enough to stagger back, but far enough away that they don't disturb you. Very clean room, and friendly English-speaking staff.

Miinukset:

Plussat: Standard high, and quality excellent, the cost due to the promotion was fantastic and I would recommend this hotel to anyone

Miinukset: Had booked dinner, and we had to wait to be seated, price of meal in the hotel slighlty more than the restaurants near by but standard high.

Plussat: The location was perfect it’s right in the middle of all the touristy things to do. Walkable distance to great shopping, site seeing, and tons of restaurants. Breakfast was great, standard but filling!

Miinukset: Nothing it was a great place

Miinukset: last day receptionist wasn't helpul at all

Miinukset: Aulan huonekalut olivat ”virttyneitä”

Plussat: Very centrally located and close to Grand Place.

Plussat: Very close to the city central. Staff are professional.

Miinukset: Room is not so big.

Plussat: Hyvä ilmastointi. Hyvä aamiainen. Henkilökunta ystävällistä ja palveluhenkistä.

Miinukset: Saunaosasto oli pettymys.

Plussat: Good location near city center. and close to railway station. Nice breakfast with big assortment and fresh fruits and juice. Clean room with good sound isolation.

Plussat: Very near the city centre, 2-3 mins walking distance

Plussat: Location of the hotel is excellent, as it is near the metro as well as Grand Place

Miinukset: Towels had holes in them and bed linen was not clean

Plussat: The breakfast, the room, the pool, the videogame at the lobby were very nice.

Miinukset: There was a line to take the breakfast. We had to wait about 20 minutes to have a seat.

Plussat: Good sized room with comfortable bed and excellent bathroom. Tea and coffee making facilities were good.

Miinukset: I was disappointed that the pool was too shallow to have a swim - probably more of a splash pool.

Plussat: nice hotel for a city-trip, kids enjoyed swimming pool though it was very small

Plussat: Hotelli on hyvällä paikalla ja siisti. Aamiainen on tosin kallis, mutta jätin syömättä ja kävin ulkona kahvilassa syömässä aamiaista. Hotellissa on pieni kuntosali, jossa voi käydä treenaamassa.

Miinukset: Minusta aamiainen on kallis, varsinkin jos ei tarvitse paljon aamiaista.

Plussat: Hotelli oli erinomainen: äänieritys erittäin hyvä, keskeisellä paikalla, mukava allasosasto varsinkin lapsille. Aamiainen maistuva ja monipuolinen sekä huone siisti.

Plussat: Hotelli oli erittäin siisti ja mukava.

Plussat: tilava huone, hyvä sänky, hyvä aamiainen

Miinukset: (liian kova tyyny)

Plussat: nopea saavutattavuus, ruuhkaton aamupala, kuntohuone

Miinukset: huoneen wc oli huonosti siivottu ja pönttönurkka haisi vahvasti virtsalle; kuntohuoneeseen olisin kaivannut edes käsipainoja

Plussat: I like the location,value and cleanness of the Hotel.

Miinukset:

Plussat: Great location. Only 2 min. walking distance to the Grand Place. Nice area. The pool was great, we used it every night. 2 saunas, VERY relaxing! Open until 10pm. The staff was helpful and went out of their way to help us figure out where we were going and would call taxis for us. The rooms were nice, the pictures on this site do them no justice! Nice bar area and bartenders, open until 1am! :) Would definately stay again!

Miinukset: Only wifi and certain rooms, had to use lobby area to get on the internet. Very expensive to use. 10 euro for one hour and 25 euro for 24 hours. The beds were a little to hard. Beckfast was WAY to expensive. 15 euro per person per day. They over charged us for the room by 100 euro. But once we mentioned it they quickly fixed the problem.

Plussat: Ystävällinen henkilökunta aamiaisella

Miinukset: Huoneiden kokolattiamatto

Plussat: Erinomainen sijainti, helppo tulla junalla lentoasemalta. Ostoskeskus vieressä. Tilava, rauhallinen huone ja hyvä varustetaso. Hyvä aamupala.

Miinukset: Ravintolan ruokalista suppea ja melko kallis.

Plussat: It had a portable AC unit that was loud and noisy.?it was either hot or cold in the room . Staff was not very friendly or helpful. Room could have been cleaner.,the plave was tired looking. Not at all beautiful like in the pictures. .

Plussat: Vanhan ajan rustiikkia järkevään hintaan, yleiset tilat hulppeat eikä huonekaan ihan vaatimaton ollut, iso huone ja iso kylpyhuone, todella lämmin.

Plussat: - the normal rooms are a lot more spacious than in other hotels, and there is a big bathroom - very good location: walking distance to railway station, center of town - friendly service

Miinukset: - as in a lot of hotels: not always enough power plugs to connect laptops. We had to unplug the reading light to do so - I would prefer a shower rather then a bathtub

Plussat: Friendly staff, comfortable room. Very good breakfast.

Miinukset: Paper cups for coffee in the room

Plussat: Very nice room, excellent breakfast, friendly staff.

Miinukset: Nothing

Plussat: Staff was friendly. Overall Hotel was clean.

Miinukset: Due to COVID19 the Hotel restaurant was closed. Therefore breakfast was served as room service. Coffee was served with mold in it. The Hotel did not make an effort to make up for it - just brought fresh coffee. Heating of the Hotel was set very high, so we needed to use the air con to cool down the room. Bed was very firm.

Plussat: Rooms are perfect and clean and great atmosphere in hotel

Plussat: City is pretty

Miinukset: Service

Plussat: The location of the hotel was great to get to other areas.

Miinukset: The packing of the hotel has low capacity in the parking garage and the hotel parking lot has no security my car got broken Into and all the items in my trunk and inside me vehicle were stolen.

Plussat: Very nice playced.

Plussat: It was in the middle of the city and shopping malls

Miinukset: I was told it is 5 star but it was only 4 star !!

Plussat: Very pleasant stay, comfortable well appointed hotel. Good location. Excellent value.

Plussat: Everything worked great. Personnel was very helpful. Cleaning was exceptional. Good location.

Miinukset: Room interior was old and worn.

Plussat: nicely situated and nicely decoarated hotel. very decent. I recommend

Plussat: Hyvä

Miinukset: ei

Plussat: Hyvä

Miinukset: ei

Plussat: The staff, in particular Nancy, were absolutely fantastic and made for a very pleasant stay. The Hotel and location were stunning. Great stuff altogether.

Miinukset:

Plussat: Le Plaza is a dream hotel. Best ever. Location, staff, room everything great.

Miinukset: Breakfast was a bit expensive

Plussat: Perfect location :)

Miinukset:

Plussat: The room was fantastic and the staff very helpfull

Miinukset:

Plussat: nice,large room and common areas were very attractive

Miinukset: high cost of internet service-this is free in many hotels

Miinukset: Shower does not work!!! To hot.

Miinukset: The room, the landing and the lift were dirty and soaked in smoke.

Plussat: Room is big, and location is Ok.

Miinukset: Room is old and with some flaws.

Plussat: The hotel is well situated and not too expensive.

Miinukset: It’s time to have a global renovation because the hotel is really getting old.

Plussat: Nice, quiet and cheap(er) hotel outside the city center. Everything was alright

Miinukset: Nothing hotel related, it's located about 40 min of walking from the city center, but if you like walking, there's no problem at all ;)

Plussat: Very large room with a huge bed. Friendly staff. Of course, it does not attract 4 stars, but at such a price it is quite acceptable.

Miinukset: Internal sound insulation is poor. The internet is weak. Cleanliness could be better. Available slippers would be by the way.

Plussat: gd service nice people at the reception.....everything perfect

Miinukset: no....everything ok.

Plussat: room was very big ,location

Plussat: The Breakfast was great, the staff very helpfull, rooms large.

Miinukset: Our bathroom was quite small, however our friends had a huge bathroom with a bath, so we were just unlucky for us. Television did not work properly but we did not complain so to be fair they may have been able to fix.

Plussat: They upgraded me to a very nice room with a huge bed and bath.

Miinukset: The front desk staff acted like we were a bother.Hotel was not within walking distance of sightseeing.

Plussat: Hyvänkokoiset huoneet sekä iso tilava kylpyhuone.

Miinukset: Ei mitään valittamista.

Plussat: Hotellin vastaanoton henkilökunta oli ystävällinen ja auttavainen. Hotellin edessä sijainnut raitiotielinjan pysäkki sekä lippuautomaatti edistivät merkittävästi matkustamista eri puolille Brysseliä.

Miinukset: Ilmanvaihdon puuttumisen vuoksi jouduin pitämään ikkunaa auki huonetta viilentääkseni, jolloin liikenteen melu kantautui huoneeseen häiritsevästi. Hotelli sijaitsee vilkasliikenteiden kadun varrella.

Plussat: Vastaanoton henkilöstö erinomainen palveluhalultaa.

Miinukset: Hotellihuone oli tavattoman kulunut ja kaipaisi uudistamista.

Plussat: Hotellin sijainti on hyvä, raitiovaunulla ja metrolla pääsee minne tahansa. Onnistuin saamaan tilavan huoneen (pieniäkin kuulema oli), kylpyhuoneessa oli ihanasti tilaa ja tarpeeksi laskutasoja. Oli siistiä. Henkilökunta erittäin ystävällistä.

Miinukset: Itse asuisin vielä mieluummin vanhassa kaupungissa. Aamiainen oli OK, mutta ei mitenkään erityinen.

Plussat: Huone oli tilava. Aamiaishuone miellyttävä ja aamiainen hyvä. Erinomainen raitiovaunuyhteys oven edestä keskustaan.

Plussat: Definitely the breakfast! Outstanding scrambled eggs.

Miinukset: The elevator is scary! And it's really cheap to set plastic glasses on the bed rather than in bathroom! Definitely not up to a 4 star rating!

Plussat:

Miinukset: Poor sound isolation of rooms

Plussat: preparedness of the staff to solve all unexpected problems (i.e. concerning the belated payment from the agency) with the guest, rich breakfast offerings

Miinukset: breakdown of the internet application was not fixed, not even within a week; no attainable wider map of Brussels

Plussat: Location.. Comfortable bed....

Miinukset: Bathroom has cold water

Plussat: Tyylikäs hotelli. Ystävällinen henkilökunta. Hyvällä paikalla, kaikki nähtävyydet, ostoskadut ja joulumarkkinat, kävelyetäisyyden päässä. Aamupala oli myös oikein monipuolinen.

Miinukset: Siivooja vei minibaarin juomalasit, heti ensimmäsen päivän jälkeen, eikä tuonut puhtaita tilalle.

Plussat: The Warwick was perfectly located near food, shopping, the train station, and museums. The room was very clean and the bed was very comfortable. We had no issues at all during our stay. We would definitely stay here again when in Brussels.

Miinukset: Nothing

Plussat: The bed was very confortable, which provided us a very good night sleep. Although the hotel is located in the city center, the reception gave us a room where we couldn't be bothered.

Miinukset: For a five-star hotel, I find it quite disappointing to see that the bathtub hadn't been cleaned before our arrival. Marks left by the previous guest(s) could clearly be seen. The same goes to a random pair of socks that was lying around in the room.

Plussat: Hotellissa oli hyvä suomalainen sauna joka oli aina saatavissa. Aamiainen oli hyvä ja monipuolinen.

Miinukset: Huone oli pieni ja vastasi 3 tähden laatua.

Plussat: I thought the breakfast was nice, and the beds were comfortable.

Miinukset: I had to ask to switch my room twice as I found the rooms depressing and not light or big enough. The room temperature was very cold and I had to ask for a space heater. I found some concierges helpful; others not. The food in their restaurant was not good and I had an issue with something I ordered. I also wished they had made laundry service available. The lobby is very cold and shuts down early, and there is no where to have a drink, read and relax. The bathroom smelled very funny, and I could not get them to fix this. I also received no offer of help with my luggage when I called down to say I was checking out. Overall, this hotel needs updating and to be much more cozy, light and guest friendly. There is a lot they could do to improve.

Plussat: Location was fantastic! Breakfast was delicious. Overall - wonderful hotel.

Plussat: Excellent location, lovely rooms, friendly staff

Miinukset: All good

Plussat: Henkilökunta, sänky ja aamiainen

Miinukset: Paikalliseen tapaan(?) suihkussa oli erikseen hanat kuumalle ja kylmälle vedelle. Pohjoismaalaisena olen tottunut yhteen hanaan ja vedensekoittajaan.

Plussat: An elegant small hotel in a perfect location, within easy walking distance of the central train station and the old city hall (which is absolutely stunning). The rooms, while small, are richly paneled, unlike many other European hotels. and very comfortable.

Miinukset: Others have commented on the street noise. True, there is a nightclub across the street, and true, people are on the sidewalk all night long. Still, my room was on the third floor facing the street and the noise didn't bother me at all: it was very muffled and steady.

Plussat: Hyvä sijainti, hyvä aamupala, iso huone.

Plussat: Room layout Location to key places to visit, rail/metro station Very helpful staff

Miinukset: Limited breakfast selection

Plussat: Super

Plussat: Hotel is very well located in the city center - ideal for tourists.

Miinukset: Just couple of things spoiled whole Brussels experience: 1 - Discovered there were no towels in bathroom right after taking a shower, 2 - Late evening food from room service was foxy - a complete shame for a 4 star hotel.

Plussat: The location close to Grande Place is excellent.

Miinukset: Old fashioned bathroom, with even a little bit of moisture in the corners.

Plussat: Location is good. staff are excellent and very nice.

Miinukset: Nothing

Miinukset: The bed was not very comfortable which is dissapointing from a hotel of this standard

Plussat: Henkilökunta ensiluokkaista ja sijainti erinomainen lähellä ravintoloita ja päärautatieasemaa.

Miinukset: Aamiainen (29€) ei sisälly hintaan. Aulassa on ns. Business center, jossa on 2 kpl. Pöytätietokoneita. Niiden käyttö on kuitenkin maksullista ja poskettoman kallista, esim. 15Min. Maksoi 5€. Käsittämätöntä, että 5 tähden hotellissa pitää maksaa tietokoneen käytöstä!

Plussat: Hyvä sijainti ja casinollekin oli lyhyt matka, maittava aamianen, tarjoushinta oli kohtuullinen.Punainen matto ulkooven edessä oli hieno.

Miinukset: En löytänyt saunaa...

Plussat: Hotelli oli varannut samat huoneet kaksi kertaa ja jouduimme asumaan ensimmäisen yön toisessa hotellissa. Tilanne oli hieman hankala ja hotellin asenne asiaan vähähtelevä.

Plussat: Siisti hotelli hyvällä paikalla

Miinukset: Kyseessä on viiden tähden hotelli. Itse omistan asunnon myös Thaimaassa, jossa olen vähintään kuukauden vuodesta. Väitän, että viiden tähden hotelli Brysselissä vastaa kolmen tähden hotellia Thaimaassa. Ensinnäkin aamupala viiden tähden hotellissa Brysselissä oli todella heikko. Samoin henkilökunnan ystävällisyys ja palvelualttius. Vertaan tilannetta Thaimaahan. Ihan hyvää Eurooppalaista tasoa.

Plussat: Palvelualttius

Plussat: Excellent location just around corner from The Grand Place

Miinukset: Reception staff somewhat unhelpful but the concierge and staff very helpful and informative.

Plussat: staff was very nice, location was perfect, room service breakfast was great

Miinukset:

Miinukset: Shower and toilets are not nice

Plussat: The most f**king Bad Service in the Whole world, I advice you Not to visit this bad Place .

Plussat: nothing. just nothing. the only good things is that is near to ULB.

Miinukset: it was orrible. dirty is the perfect word for that. the kitchen and the room was really dirty and there was musty smell in all the house, expecially in my room. I should stay for a week but i must go out after one night because of the experienxce in that place. i just say that my roomate was really aggressive when i was arrived and during the night my roomate had use the trash bucket like a bathroom. obviously after that great experience they just say: oh sorry but we can do nothing, you have already pay for all the week even if you left the room. don't go there.

Plussat: I would not recommend this hostel. The only saving grace was that it was inexpensive.

Miinukset: No amenities, there were two showers in the entire building. If you stay on the top floor you must walk 4 stories to use the shower. The bathroom smells of cigarettes. Very cramped. The Wi-Fi disconnects several times each evening. The staff were grumpy. The location is far from the city.

Miinukset: The shower rooms were out of service except one. So, it was a bit of queue in the morning.

Miinukset: One toilet to about 16 plus people. No soap no towel

Plussat: The location was very convenient and it was a good quality/price deal

Miinukset: The rooms were ok but someone from the reception entered the girls dorm in the middle of the night to look for something and turned on full lights, like torches don't exist. The bathrooms were really small and non appealing. The kitchen was a bit dirty. But in the end this would be all fine when related to the price we are paying. However we had a bad experience with one of the receptionist that spoke to us not in a nice way when we asked if it was possible to change from dorms to room. We were ready to pay more, the room was unoccupied, but he just did not want to try to arrange us, acting like he didn't see what was the problem in sleeping in a dorms being woken up all night by people entering and exiting and turning on the light. Politeness and customer service was inexistent at that point.

Plussat: Very peaceful place with very hospitable and gentle owners.

Miinukset: -

Plussat: Very, very basic hostel. The only good thing was nice wireless Internet. The man at the recption was friendly but this could not make up for the lousy place.

Miinukset: Could not use credit card. No towels, no soap, no chair, not even a hook or anything to hang your coat on.

Plussat: Dirty toilet. No service at all.

Plussat: Comfortable beds crammed into a converted apartment on Bld Général Jacques, no curfew (just ring to be let in!), always people hanging around the common kitchen and reception are, so make friends!

Miinukset: It's small, so prepare for close quarters.

Plussat: Nothing

Miinukset: The kitchen was not in really bad condition, the toilet was not clean and especially the toilet seat was in poor conditions.

Plussat: Nothing positive about this hotel, I am sorry

Miinukset: I stayed at the hotel for 2 nights, the loud noise and music from other guests was unbearable, on the second night a guest came into our room and was shouting abuse at the owner and woke all of us up. The owner eventually asked him to leave. so all in all not a good 2 days, with no sleep. I will never be staying at this hotel again and will not recomend it to anyone.

Plussat: ambiance , location,

Miinukset: AWFUL STAY, HORRIFIC STUFF i do always get used to say positives, this time NO! Staff are not polite, not one not two,,, ok. why? firstly this 4 star hotel doesn't have formal reception desk. they do the formalities behind the bar. it means the same person serves beer has to handle guest affairs. it wired for 4* in the heart of Brussels . we putted 1 or 2 euros coins to the vendor machines for a bottle of water and it didn't work, my wife ask politely and she told her story ," would you please give me a bottle instead?" , the guy behind the bar said" HOW DO YOU WANT TO PROVE IT?" surprised! .." ok come with us to show you" the guy came with us to the 4th floor, putted a coin inside and find out the machine is not working!? Can you imagine this assault? we came back to the bar again he gave us a coin, and again we ask a bottle of water and he offer us one for 8 euro this time! This is not OK. Our room was smelly , like cigarette odor, the shower drain did not work and the water find it ways to the room. again i informed them and the answer was regret what we say. god knows how many hotel i stayed in my life, this on is the most Awful .

Plussat: the room was good and clean. there was enough space for 2 people to open our big suitcase. the bar was quite cool. Food from the bar exceeded our expectation. The stuff was helpful. the view from our room was OK.

Miinukset: The bed was too soft. The shower area had glass cover, no curtain, but only in half size, so water from shower spills out on the floor. I wish they design it the way that we can take a shower without creating a big mess. Wifi was a bit hard to connect. The code given by the reception didn't work sometimes.

Plussat: staff are friendly and co-operative

Miinukset: the rooms are not sound proof and electric connection are not near the bed,

Plussat: all the staff friendly and fully co-operative

Miinukset: the rooms are not sound proof

Plussat: Nice responsive staff

Miinukset: Breakfast could have been better, it had huge potential but lacked some joy

Plussat: I like the location

Plussat: Nice hotel good location staff were responsive

Miinukset: There was a problem with the Hot water

Plussat: Aamiainen ja sijainti hyvät. Hotellin sisustus oli todella hieno!

Miinukset: Siisteydessä olisi parannettavaa. Saapuessani huoneeseeni sen roskakori oli tyhjentämättä.

Plussat: Monipuolinen aamiainen

Miinukset: Sisustus, mm. hotellin tummat, synkät käytävät.

Plussat: central,confort,clean,excellent reception specially mrs ASMA EL BORJI ,excellent image of the hotel

Miinukset: the bath room is poor in soaps and shampoing..the price of breakfast is high

Plussat: Public parking is next door to the hotel. Breakfast is really good.

Plussat: Well located near a Metro station and in shopping area

Miinukset: Hotel must be close to a police station as there was a lot of noise from sirens. Breakfast wasn't included in the price and was expensive for a family of 4.

Plussat: Location and Value for money

Plussat: The location is excellent. Close to all transport and shopping centres as well as good restaurants. It is reasonably priced as well.

Miinukset: The rooms are not isolated as such is the adjoining room noise disturbing. The breakfast is of poor quality for the price.

Plussat: Kokoustila 8. krs:ssa OK, hienot näkymät, kahvi- ym. tarjoilu hyvä ja lounas erinomainen.

Miinukset: Avainkortti toimi heikosti, huoneessa haisi tupakka, kylpyhuone vähän rempallaan ja amme epämukavan kapea, katumelu häiritsi huomattavasti (huone 1. krs., kadulle päin).

Plussat: Siisti tasokas bisneshotelli, autohallista suora yhteys hotellin. Grand Placelta n. 2,5 km, shoppailukadut lähellä

Miinukset: Huoneen hoidossa parantamisen varaa: Pyyhkeitä puuttui, palanutta lamppua ei vaihdettu

Plussat: Cheerful pleasant staff

Miinukset:

Plussat: large room.

Miinukset: no hot water during 1 day!

Plussat: The location was excellent. We only stayed 1 night so didn't have time to really assess the hotel facilities

Miinukset:

Plussat:

Miinukset: No hot water first night

Plussat: The facilities and breakfast was good

Miinukset: There was some irregularities and uncertainty about the airport shuttle

Plussat: aamiainen oli hyvä ja monipuolinen, henkilökunta ystävällinen, shuttle service toimi hyvin

Miinukset: hotelli kaipaa remonttia, tilat jo parhaat päivänsä nähneet

Miinukset: Shuttle service, have variety in dinner and lunch,

Plussat: The room was well designed with a very nice bathroom. The bed was comfortable and the location, near the airport and the train station was ideal.

Plussat: Tilava viihtyisä huone, todella ystävällinen henkilökunta, hieno sijainti heti Diegem- aseman vieressä, ilmainen kuljetus lentokentälle.

Plussat: We stayed at this hotel so that we could be near the airport - it is just a 5 minute ride from the hotel to the airport. The bed was extra firm - so very comfortable.

Miinukset: The lobby was under construction, which was unsettling. The hotel advertises a "free shuttle service" to and from Brussels National Airport, but we had to pay nearly 16 Euros for the shuttle! Thank goodness we still had some Euros to pay this driver. Shuttle service should be free to the airport that is only 5 minutes away and advertised as such. Due to COVID-19, breakfast was brought to our room so we couldn't go to the breakfast room to have breakfast and choose exactly what we requested for breakfast. Breakfast was very limited and it was cold when it arrived. Cold scrambled eggs, cold "HOT" chocolate, cold water for tea, whole fruits that were advertised as cubed and we had no knife to cut the 2 apples and 1 orange. Plus we asked for only wheat rolls and/or bread and we were given 1 tiny wheat roll and lots of sweet pastries. Why ask for our specific order if you are not going to honor the requests?

Plussat: The location of the hotel was ideal, across the street from the train station and close to the airport. The lobby is nicely appointed and the check-in staff were very warm, professional, and helpful. The room was very spacious and comfortable.

Miinukset: I woke up up with about 8 bites from maybe a spider? The food at the restaurant was adequate.

Plussat: We would like to say a big "Thank you"to Pedro (front desck) to make for us a early check in after a long trip. Free shuttle service to the airport is a plus!

Miinukset: A little be overpriced in a week days!!!

Plussat: i was there not because of the airport or breakfast but just as a test since i go to many hotels,, i wanted to try your facility and omg,, what a beautiful surprise,, the room you have is just awesome,,

Miinukset: big room with lots of space,, super clean and so so quiet.

Plussat: The hotel staff was extremely accommodating, organizing a shuttle taxi to and from the airport. The room was big and comfortable, with a nice rain shower. Given the current situation, top marks!

Miinukset: NA

Miinukset: I was charged the wrong amount to my credit card and I got receipt with another amount... I wrote an email and have never gotten any response

Plussat: Friendly staff and clean

Miinukset: The fridge was empty and when we needed water we needed to go down to reception add a new credit card, preauthorize 40€ and then buy a bottle of water from a vending machine. It was ok procedure but for the price paid you expect water for 2 people in the fridge when you arrive. Missing signs for the hotel parking in the airport.

Plussat: Location

Miinukset: None

Plussat: location, efficient service, gym, free wireless

Miinukset: long queue at check-out: I was there on apparently a busy day

Plussat: The location of the hotel was across the road from train station which went into Brussels Central

Miinukset: The cost of the breakfast was not value for money at 20 Euros

Plussat: Very good location for the business purpose.

Miinukset: No restaurant or any thing to visit for enjoy.

Miinukset: We had to carry our own cases to our room at 3am & we are almost 70 years old!

Plussat: I just slept there, about 5 hours. However, I appreciated the design of the room and its furnitures as well as the good soundproofing.

Miinukset:

Plussat: very friendly staff, location (in business park, close to airport, train and city)

Miinukset: i don't understand how hotels nowadays even dare to ask 7.5 euro per half hour for a slow wireless connection

Plussat: new fresh hotel, very friendly staff

Miinukset: There was no information in the room about the hotel facilcites like the gym and restaurant(s). The minibar was for some reason locked

Plussat: the room's furniture and space

Miinukset:

Plussat: Pleasant 'non-standard' room layout, not just a box

Miinukset:

Plussat: Very clean, great customer service provided by Joshua.

Plussat: Staff very nice and friendly. Room very comfortable and very clean.

Miinukset: Nothing

Plussat: Everything brilliant hotel

Miinukset: Nothing

Plussat: Good location and very lovely staff. That’s my second stay in here and not my last.

Plussat: Very quite place and the staffs members are very friendly..I really enjoy my stay and i will keep coming to you as good customer as long as you organise me goog prices.

Miinukset: NA.

Plussat: Very friendly and helpful staffs. Clean room and comfort bed.

Plussat: personnel

Miinukset: The window was broken, so we couldnt open it. The restaurant menu is very limited.

Miinukset: The bedroom we had in this hotel suffers very badly from unrelenting traffic noise. Location of the hotel very good for business in Brussels. It is definitely not the hotel to stay in for leisure.

Plussat: Convenient location near the airport and the ring road. good restaurant, indoor parking clean and well equipped rooms, and excellent service

Plussat: We used it to stay over before our flight from airport zaventem. We liked the room because it was clan, spacey and tastefully decorated.

Miinukset: Quality of reception service varies. Our wishes given with the booking for a quietly placed room were ignored (room was next to rather noisy road) and during weekends the airport shuttle service runs on a very limited timetable.

Plussat: Clean facilities and very helpful staff. Also nice and quiet.

Plussat: Room and Bed comfortable, staff very helpful

Miinukset: not applicable

Plussat: Everything was unexpectedly nice. Especially, the big spaces of the hotels (rooms, breakfast area, reception, restaurant, etc.) create a unique and relaxing experience.

Miinukset:

Plussat: The hotel was beautifull especially the lobby and bar. The staff was friendly and efficient.

Miinukset:

Plussat: It was a very nice, apparently new hotel. By far the nicest Courtyard hotel I've stayed in. Very convenient to the airport and area businesses.

Miinukset: This was way overpriced for a Courtyard. The location is not good for sightseeing or shopping and finding a reasonable, good restaurant other than the also overpriced hotel restaurant was a challenge. Once you learn the tricks of transportation to and from this hotel, it's not as isolated. I would recommend it with the price and isolation caveats.

Plussat: The hotel had everything we needed and it was well located. It was clean, safe and staff were helpful.

Plussat: Hyvä aamiainen, hyvä sijainti.

Miinukset: Pienet huoneet.

Plussat: Ten minutes walking for the town

Miinukset: Small room, toilet didn’t flush, there were no space to accommodate clothes , the room don’t have a good distribution of the space, there were no enough space in the shower to put personal items

Plussat: Hyvää Ibis-laatua! Hyvä sijainti - kävelyetäisyys keskustan nähtävyyksiin tai toisaalta metrolle ja ratikalle. Ystävällinen henkilökunta. Aamiainen oli hyvä.

Miinukset: Pienehkö huone ja kph, myös hieman kulunutta

Plussat: For the price you can't fault this hotel. It is centrally located near to the main attractions and handy for both metro and trams. The staff are friendly and the breakfast is plentiful with a hot and cold buffet.

Miinukset: The bathroom is very tiny.

Plussat: room smaal side but for price was excellent, stayed 3 nights, central to tourist area

Miinukset: bathroom quite small

Plussat: Very nice breakfast with various opportunities, nice location in a very safe area

Miinukset: The price of 140 eur for a night and the cleanliness (bathroom and the bed cloth) of the room absolutely did not match.

Plussat: Hyvä sijainti, hyvä aamiainen. Ystävällinen henkilökunta.

Miinukset: Jääkaappi puuttui. Hissin näppäimet ei aina toimineet jos oli monta ihmistä menossa eri kerroksiin.

Plussat: Aamiainen oli ihan hyvä. Henkilökunta oli avuliasta ja ystävällistä. Sijainti on erittäin hyvä. Kävelykeskusta on aivan vieressä ja metroasema sopivan lähellä. Lähistöllä myös runsaasti ravintoloita.

Miinukset: Huoneessa ei ollut vaatekomeroa tai muuta kunnollista vaatteiden säilytystilaa. Kylpyhuone oli ahdas. Imurointi tehty huolimattomasti. Toinen hissi ei toiminut.

Plussat: Great location

Miinukset: It was fine

Plussat: Hotellin äänieristys oli kiitettävän hyvä, mikä takasi hyvät yöunet.

Plussat: Excellent location, comfortable hotel

Miinukset: Breakfast is too expensive

Plussat: Easy check-in and reasonable, convenient parking just across the street.

Miinukset: Price of the breakfast - too high.

Plussat: With this chain, you get consistent quality which is perfectly adequate for business and other short trips. Value for money, therefore, is favorable. With this particular location, you get an additional bonus of staying in a relatively quiet location at the very center of Brussels.

Plussat: Central Location. Very friendly helpfull staff

Miinukset: Very small room, particularly bathroom. No tea making facilities in room, (this is common) but they would give you hot water from the bar. We Irish like our tea.

Plussat: The hotel is extremely well located and inexpensive. I tend to stay at IBIS Ste Catherine when in Brussels. A bit basic, but after all I only have to sleep there and would not have time to enjoy other facilities.

Plussat: hotelli sijaitse ihan brusselin keskuksessa,sijainti on kiva, ison historiallisen kirkkon vieressä. Paikka on rauhallinen ja kohtullisen hijainen

Miinukset: pysäkointi hotellin viereisillä kaduilla aivan mahdotonta, todella vaikea löytää parki paikka, ei saa maksaa koko päivan pysäkointiä vaan pitää joka 3 tunnin välein osta lisä aika

Plussat: Good central location, only a 20 minute walk from Eurostar terminal. A good basic hotel but not sure what all the wires/pipes were down the corner of our room

Miinukset: Beware, there are three Ibis hotels in Brussels, don't walk to the wrong one like we did.

Plussat:

Miinukset: The Restaurant

Plussat: It's location was excellent. Great staff. Very accommodating! Decent price. I have no complaints. I asked for and received a room on the inner courtyard. Bed comfortable. I thought the cost to use the internet (wi-fi) was expensive and unfortunately only available in the lobby! (not complaining)

Miinukset:

Plussat: good location, friendly staff

Miinukset:

Plussat:

Miinukset: A lot of noise from other parts of the building at night.

Plussat: Siistit pesutilat, puhdasta ja hyvä ravintola+aamiainen.

Miinukset: Huoneet ja kalusteet alkavat olla kuluneet.

Plussat: . Good hotel. Very expensive for the quality during weekdays. More reasonable during weekends. . Friendly helpful staff specially the manager and bellboy Internet reception was weak/non-existent in my first room. Switched to a room in another floor. Better but still not great.

Miinukset: . Not near the any of the tourist things (city center, Grand Place, Centeral Train Station . Had to take the metro to go anywhere or do anything. . Weak internet signal. . Breakfast not worth the price.

Plussat: I liked the way they welcomed and assisted me

Miinukset: It was just ok considering its a 5 stars hotel

Plussat: Very good facilities, convenient to go anywhere

Plussat: breakfast was ok, location was ok for my business trip

Miinukset: bit out of date, all needs an interiors overhall. But clean and nice staff.

Plussat: Lovely place and super kind personal

Plussat: Good location. Beautiful park, restaurants, bars, fastfood, supermarket just near or in walkable distance. Situated near metro station, tram and bus stops. Great breakfast offer. Friendly and helpful receptionistes and consierges and other staff I've met (except one breakfest hall manager)

Miinukset: It wasn't the worst experience, but 5star hotel has to make some improvements. Cleaning: I found few long hairs (not mines ) in the bath and on the floor and glass wall was dirty. There was no extra roll of toilet paper in room. Two days latet I had to ask for it because the cleaning staff didn't bring the new ones instead and sanitary bags neither. Could not open the window to get fresh air. My room was on 7th floor and elevator didn't work for all day long even it was planned just for few hours. No any excuses or bonuses. 5-star hotel, but no hair conditioner, no toothpaste/brush, no slippers provided. I made a cup of instat coffee with creamer in the first evening and didn't get replecement during all 5 day stay. One of the breakfast halle managers chased guests from one table to another even when there were not many eaters. I felt uncomfortable during breakfast time watching him lifting guests up from their chairs to make a change. Even more... I had the feeling that he was counting each mouthful of food eaten during a meal

Plussat: Complimentary slippers!

Miinukset: Misunderstanding over room-service order.

Plussat: The room facilities and the staff who were really fast and professional.

Miinukset: The cleanliness was poor, I found a piece of glass on the floor and in the bath!!! The vaccumming was not really good either.

Plussat: good location, easy access to highways

Miinukset: in the last 18 months the staff (restaurant and room ) has deteriorated to the point that they do not either speak or understand anything other than french.

Plussat: I appreciated the fact that most of the staff are multilingual. Moreover, the staff was always very helpful, either with information or in handling any request for additional service, which were dealt with promptly and without additional charges.

Plussat: Excellent value for the price (at least on week-end). Helpful and knowledgeable staff. Convenient location near underground. Nice rooms.

Miinukset: Ridiculously expensive breakfast (20 EUR), but there are many breakfast opportunity near. The services are good, but it is rather a 4 star not a 5 star hotel.

Plussat: Hotellihuoneet oli viihtyisät, ihan kuin olisi tullut kotiin.

Miinukset: --

Plussat: Hinta ja laatu tasapainossa - ei liian muodollista meininkiä. Palvelu oli asiallista, mute ei mitenkään ylitsevuotavaa. Tietty neutraali ilmapiiri ok

Miinukset: paha puute oli aamiaisen sisältymättömyys huoneen hintaan ja se, että edes kahvinkeittomahdollisuutta huoneessa ei ollut - paha virhe, joskin tavanomainen, mutta vaikuttaa siihen että tuskin toiste tänne. Ihmisiä, jotka aloittavat päivänsä kahvikupilla ja vesilasilla on paljon. 20 euroa siitä on liikaa joka aamu. Huoneet oli pimeitä ja esitteissä aivan liian pientä pränttiä ...

Plussat: Location of the hotel, size and comfort of the room

Plussat: location, room

Miinukset:

Plussat: Excellent facilities. Room large and comfortable. Staff very friendly and welcoming. Proximity to center, either by auto or metro.

Miinukset:

Plussat: Good price/quality and accessibility

Miinukset: Exaggerated breakfast price and watery coffee

Plussat: Excellent location; nice hotel, friendly staff, good value for money

Miinukset: beds were a bit hard, shower head kept falling

Plussat: We didnt ordered breakfast

Miinukset: In your room you can hear neighbours a lot even they speak in phone. Water pipes are noisy

Plussat: I have been in this Hotel a few times and staff are very friendly rooms are very clean and comfortable would recommend it to my friends or colleagues

Miinukset: Very comfortable tidy cleaning room

Plussat: Excellent location, great price, good breakfast(included)

Miinukset: The staff that received us wasn't so helpful and had a bad attitude

Plussat: Really good hotel and location

Plussat: The hotel is bad for people who visit Brussels for the first time. The employees are not friendly. If you talk to them it feels you’re speaking to a robot. The bellboy came angry to me because I parked the car wrong. Instead of helping me out he was yelling at me. First time in Brussels so I really wanted some ideas from the front desk. No of course they are not friendly and didn’t even asked how my stay was! I’ve been smiling to the bellboy and employees and not even got a smile back. I don’t know what’s wrong with these people. Don’t go to this hotel in Brussels except you are in a bad mood and don’t want to talk with people.

Miinukset: Look at the roof. So dirty and disgusting some insects inside. Look at the photo.

Plussat: Viihtyisä hotelli. Hyvä sijainti, lähellä rautatieasemaa. Ystävällinen henkilökunta. Tilava siisti huone. Hyvä aamiainen.

Miinukset: Ei ollut ilmastointia

Miinukset: Hairdryer in the room not working,no spare one at the reception!

Plussat: La ubicación es muy buena, tiene muy buenos bares y sitios clásicos como la plaza principal.

Miinukset: La habitación es muy de negocios, y las duchas botan mucha agua hacia afuera.

Plussat: Sijainti hyvä

Miinukset: Jossin tuli vesi katosta sisään, parkki on 10m ovelta jos autolla saavut Aamupala normaali, ei mitenkään hyvä

Plussat: Close to touristy areas

Miinukset: It might be a 2 star hotel but that doesn't mean you skimp on cleanliness. It was also SO loud, even at 2am. When we called to complain about a domestic dispute in the room next to ours (throwing furniture and screaming) they said they'D get to it when they can. Didn't happen.

Plussat: Close to the grand palace and train station.

Miinukset: slow wi-fi.

Plussat: everything! The welcome by the reception staff, the cleanliness of the hotel and room, the ambiance, the breakfast service and the "black" head waiter who was very pleasant and graceful in looking after us.

Miinukset: The restaurant prices. 5 euros for tap water served from a bottle. Martini served straight in a regular glass rather than in a martini glass.

Plussat: Great position: very close to the city center, to the main attraction and to public transportations

Plussat: Very good hotel for the price

Miinukset: no

Plussat: The room was spacious and clean.

Miinukset: The breakfast room was an absolute horror, with hundreds of tourists fighting for food and a table. The facility is a disgrace to an otherwise decent hotel. The water in the shower was too cold and the pressure too low.

Plussat: Good location; nice staff; Spacious lobby and bar gives relaxed athmosphere and room to relax.

Miinukset: Rooms basic but clean

Plussat: Ensimmäinen huoneemme oli aika "rotankolo", pieni, nuhruinen (siisti kylläkin). Saimme onneksi vaihdettua toiseen heti, kun ilmoitin hiustenkuivaajan olevan rikki. Uusi huone olikin ihan ok. Hotellin sijainti erittäin hyvä. Vastaanoton virkailijat erittäin ystävällisiä. Hinnasta jäi pikkuisen hampaankoloon, koska netissä ilmoitettu hinta oli halvempi kuin mitä jouduimme maksamaan. En muistanut sitä siinä maksutilanteessa. Ensisijainen syy tämän hotellin valintaan oli kuitenkin se, että siellä on "indoor parking" + tarjous.

Miinukset: Brekkarilla puuttui kokonaan vihannekset!

Plussat: Huone oli asiallinen, mukavuudet ok, aamiainen ok, sijainti oli hyvä, lähellä Grand Placea, liikkeitä ja ravintoloita.

Miinukset: Läheiseltä poliisiasemalta ilmeisesti lähdettiin muutaman kerran hälytysajoon illan ja yön aikana + jonkin verran liikenteen melua. Siisit, mutta ehkä hiukan kulahtanut yleisvaikutelma.

Miinukset: Seinät on kait paperista, kaikki kuuluu naapurista tai käytävlätä huoneeseen sisään.

Plussat: Hotellin sijainti oli erittäin hyvä: Manneken Pis oli lähes kulman takana eikä keskustaan muutenkaan kävellyt kuin muutaman minuutin.

Miinukset: Hinta oli tarjouksenakin kohtuuton hotellin ja etenkin huoneen tasoon nähden. Vaikka huoneiden koko käytävällä piti olla savuttomia, huoneessa oli välillä voimakas savu(kkee)n haju!

Plussat: Sijainti.

Miinukset: Ilmastointi puuttui huoneesta. Huoneessa oli todella kuuma!

Plussat: --the efficient check-in --the very large (by European standard) of the room --the absolutely excellent buffet breakfast included in the room price

Miinukset:

Plussat: The staff were nice.

Miinukset: The hotel is in a very seedy, unsafe area. The room was cramped and even though it was a non-smoking room, it smelled like cigarette smoke.

Plussat: Clean, big room.

Miinukset: Area is pretty dangerous at night.

Plussat: Do not stay here

Plussat: under ground parking was good

Miinukset: The Location was not very nice the area was full of rubbish out side the hotel, the access to the car parking was blocked most times and we had to wait in the road and get beeped at buy passing traffic, there was no resterant available just a small bar menu,

Plussat: Very clean and spacious rooms, nice and quiet hotel. 20 minute walk from the center.

Plussat: Breakfast was really good, delicious and very nutritious. Location of the hotel is great, we just walked to all main sightseeings. The staff is pleasant and very helpful. The only problem was the heater that was located in the corner of the room, so it was chilly when we were entering the room, but warm right net to the heater.

Miinukset: The only problem was the heater that was located in the corner of the room, so it was chilly when we were entering the room, but warm right net to the heater. The bathroom has no hooks, so when you want to take a shower, it's up to you to decide where to leave your clothes... which is not very comfortable.

Plussat: I cant say I liked something.

Miinukset: Not comfortable bed and pillows. Old fashioned room. Bad view. Forced to have breakfast in our room due to corona virus new law. Not allowed to sit on the lounge with company. The staff doesn't speak english, only a couple of people(I dont even know how is that possible).

Plussat: The relatively low rate, the rich breakfast buffet and the flexibility of the reception stuff when I asked to keep the room till early afternoon on the departure day without extra charge

Plussat: The hotel's location was very good, both in terms of walking distance to the main attractions of Brussels and in terms of public transport access - the hotel is very close to a subway station.

Miinukset: While the reception was usually manned with friendly and helpfull staff, there was one person who was less than friendly and seemed to be bothered by any request from the guests. However, the biggest problem of the hotel are the very thin walls. You end up hearing not only what happens in the hallway, but also what goes on in the rooms next to yours. Thus, stay away from this hotel if you need a good night sleep to, e.g., perform well at a business meeting the next morning.

Plussat: Walking distance of Grand Place

Miinukset: Breakfast, rooms, hotel area, pics deceiving

Miinukset: Breakfast was pretty bad. Coffee worst in the world.

Plussat: stay were really friendly and helpful. And just being a 6 minute walk from the major tourist attraction "Grand Place" was excellent.

Miinukset: Bathroom, didn't look too clean. Locks on room doors old fashioned and I didnt trust them.

Plussat: Siisti hotelli, hintaansa nähden mukava huone jossa tallelokero. Auton sai aidatulle parkkipaikalle ja julkisilla pääsi kätevästi keskustaan

Miinukset: Aamupala niukahko, vihannekset puuttuivat. Alue ei ihan paras mahdollinen, tosin iltaisin pääsee hotellin minibussilla keskustaan ja takaisin

Plussat: Todella ystävällinen palvelu. Minibussilla ilmaiset kuljetukset rautatieasemalta hotelliin ja samoin lähtiessä. Illalla klo 18 alkaen kuljetukset keskustaan vaikka matka olisi kävelllenkin ollut ok, samoin takaisin 21.05, 22.05, 23.05. Turvallista ja kätevää vilkkaassa keskustassa. Itse hotelli on jo aika kulunut mutta siisti. Hyvät sängyt. Ala-aulassa tuoksui kosteus, mutta huonnet olivat ok. Bufffet-aamiainen erinomainen. Sopiva hotelli pikavisiitille!!

Miinukset: Ala-aulan vastaanotossa tuoksui kostealta. Olisko lievä homeongelma? Asuimme toisessa kerroksessa ja siellä huoneilma oli ihan ok.

Plussat: ihan kohtuullinen hinta/laatusuhde. sijainti ihanteelinen kaupungin keskustassa. Kuljetukiset rautatieasemalle hyvät.

Plussat: Aamupala oli belgialaiseksi hotelliksi jopa kohtuullinen - ei pelkkää kahvia ja croissantteja

Miinukset: Hotellin järjestämä kuljetus keskustaan ei oikein toiminut.

Plussat: Aamiainen hinnassa mukana. Sopiva sijainti ja kulkuyhteydet.

Miinukset: Olin n. 2 v aikaisemmin samassa hotellissa, jolloin oli rauhallista. Nyt naapurustossa hotellin ulkopuolella oli melua alkaen vasta illalla jatkuen pitkälle yöhön. Ei pystynyt nukkumaan alkuyöstä ollenkaan. Voineeko asialle mitään.

Plussat: The bathroom was large and clean.

Miinukset: Although relatively clean, the hotel needs renovation.

Plussat: pick-up from station. Good food.

Miinukset: Back door always open so cold when eating dinner. School party staying at the hotel were very noisy in the corridors. No apparant cable TV - no English channels found anyway.

Plussat: - Clean, bright and big room, comfortable bed; - Poor breakfast, but good and tasty, friendly staff at breakfast restaurant; - Very safe area, near metro/train station.

Miinukset: - We had only one small shower bottle for 2 days and when we asked for more, the reception man barely gave us one bottle more; no slippers (like in pictures); - Dirty towels, old style bathroom. 3 stars, definitely not 4 stars!

Plussat: Very good location near Schuman station, good internet, good breakfast (but rather expensive), clean enough.

Miinukset: Bathroom is very tired, shower doesn’t work properly. Some smell in the room. Rather expensive.

Miinukset: Low temperature in the room 814 (under the roof) - missing valves on radiator and noisy airconditioner makes it unable to increase the temerature in the room.

Plussat: No carpets in the room, finally!

Plussat: Todella hyvä aamupala. Samoin sijainti oli meille hyvä ja kulkuyhteydet hyvät. Metroasema ihan vieressä ja bussit kulkivat juuri niihin paikkoihin, joihin meidän piti päästä.

Plussat: Location is excellent. Rooms are spacious. Staff was very helpful. Great to have a chance to make coffee myself.

Miinukset: Carpet flooring is never nice in my opinion.

Plussat: Spacious, clean rooms and very good breakfast

Plussat: Location was convenient to access the European Commission as well as the city centre (good metro connection)

Miinukset: Hotel rooms have very bad insulation. Sounds from other rooms, from the elevator, from the street invade your room!

Plussat: Everything, the room was just perfect! big and tidy

Miinukset: no free tv channels(

Plussat: The best thing about this hotel is its location. The Hotel is located in the European Parlament area of Brussels. Room was spacious and clean.

Miinukset: The thing that I didn't like in this hotel is the room equipment. Although you have a kitchen set, there are no pots or pans, so acctualy it is useless... There was also no tea or coffee, and in the minibar there were only cold drinks.

Plussat: I liked the easy access to metro, and the ideal location next to the European Commission and very close to the Jubileum Park.

Miinukset: The hotel could use more experienced personnel (languages spoken, attention to details).

Plussat: Huone oli erityisen tilava,lapsen varasänky mahtui vaivatta ja tilaa jäi silti runsaasti, arkiaamuna aamiainen oli hyvä, viikonloppuna hieman suppeampi

Miinukset: Erillisenä seisova ilmastointilaite hankala, sisustuksessa "kuluneisuutta", kokolattiamatto, liikenteen ääniä kadunpuoleisessa huoneessa, ns kahvila oli viikonloppuna kiinni

Plussat: Keskeinen sijainti, rauhallinen alue

Miinukset: Hotelli tarvitsee jo remonttia.

Plussat: huge room,

Miinukset: overall more a 3star than a 4star hotel.

Plussat: Staff is very nice and helpfull. Room is good facilitated with airco. Room is large and good located in the EU part of the city. Perfect that they have own parking, to bad that reservation of a parking place was not possible in advance, but I was lucky (and early).

Miinukset: sauna (not for free) and fitness are in a small dark room behind the stairs, not nice set up, sorry does not invite to use, and do not make a safe impression.

Plussat: Helpful, cheery staff

Miinukset: Hotel furniture looked its age

Plussat: The quit in the room on garden side

Miinukset: