Wifi was very slow in the room, staff were somehow frinendly,
Comfort and Facilities
The Staff is EXCELLENT! Wonderful people and they always remember you. The Staff is the only reason why I return.
The rooms are too hot and they do not allow for comfort control throughout the year. I have to travel through there for business and my only issues is that the room heat and air are controlled by the hotel. The bathrooms and rooms are not very clean. I need a cooled room to rest in. The internet is very slow and disconnects a lot. The overall facility could use a modern improvement and better cleaning.
The hotel was great, the 24 hour shuttle was a life saver for my 3am flight and untraditional schedule. The staff were all amazingly kind and helpful and had impeccable English and Arabic. The food was very delicious and an incredible value. my room was huge, clean, and the bed was extremely comfortable. Was a perfect place to rest after exhausting travel.
I was a little confused with all of the options for where to eat within the hotel at first (there are 4 restaurants), but quickly a staff member helped me explain the differences and make a great choice.
The staff are amazing. It's not a four star hotel, but it's great if you have a long layover and don't want to stay in the airport.
They are updating some of the rooms and they need to.
The hotel rooms are clean and comfortable.
Customer service is what needs the most improvement. They don't reply to emails under "contact us", several staff members were not friendly, and breakfast buffet was very disappointing for that caliber hotel.
Location, location, location. I stayed at the Golden Tulip primarily because it was only 2 km from the airport and I had an early morning flight and did not want to get a cab and take a 30 minute cab ride to the airport and risk anything going wrong or delays along the route.
The nozzle associated with the toliet had a slow drip and created a sizeable puddle around the toliet dispisate having a drain in the immediate area. Going to the bathroom meant I would always end up stepping in a puddle of cold water. The shower door edging needed to be replaced as it was half hanging off the glass. The construction crews were loud and using products that put off a significant odor. The crews worked all day and surprisingly late into the night. I was able to ignore them by increasing the volume of the movies I was watching on tv until 11:00 pm. To be honest at night I don't know if it was the construction crew or male hotel staff at a work station off the area where the elevators are located that made all the noise or not.
Very helpful staff; good breakfast; a decent place to stay with excellent location to the airport; provides free shuttle service to and from airport.
Water for showering was not warm as I would have liked.
The room was luxurious and quiet.
closeness to Airport. Shuttle srvc.
The new rooms
Breakfast was the worst i have ever seen. The room was dirty and the food a health hazard....
i was very very surprised when the safety guard researched my luggage .I don't like that .
The variety of foods in the hotel is too narrow
This hotel is not 5 star, it's a nasty hotel for $175
Comfortable, convient airport syop over.
We picked this hotel to spend afternoon relaxing by the pool before flying back to UK early next day. However on arrival we found the pool area closed and a building site, with refurb work going on. No mention of this on website.
nice clean hotel, comfortable, shuttle to the airport etc.
Amman Airport Hotel sijaitsee lähellä lentokenttää, ja Amman Waves -vesipuisto sijaitsee 17,5 kilometrin päässä ja Bisharat Golf Club 18,3 kilometrin päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 600 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus ja kokoushuoneet. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.