we thought the hotel was great and staff really helpful and pleasant and would definatley stay again. and recommend to others,
the rooms were very clean no
The bar and restaurant areas were lovely and the service was excellent.
we went to a concert at the echo arena and this hotel could not have been more covienient the pillows weren't very compfortable
All the staff were very helpful and welcoming No food (even sandwiches) available after 10.00pm. At the bar, plenty of alcohol available, but the coffee/hot chocolate machine was switched off at 10.00pm. No choice of teas in the room.
central location, easy parking.
The room was very basic, and for some reason although there was only two of us, they had made another camp bed type thing up, which took up a lot of room, leaving very limited space to move around the room when getting ready for our evening out!
New hotel, ideal location (near the dock etc), nice and comfy rooms There were some teething problems with a new hotel. The fire alarms went off in the middle of the night twice on our 1st night. On 2nd night, no hot water. it was disappointing that the staff in the hotel wasn't able to tell us how long it would take to fix the problem.
Location, clean Lack of character
i had a very enjoyable stay here great location great service and great value
staff very freindly and polite There was a function on with loud music until late, it would have been nice to been informed first.
Frankly I liked everything.
breakfast ansd staff were great
I stayed a week at this hotel,and would definitely stay again when I return to Liverpool.
very helpfull & very friendly staff.Top quality hotel without stuck up staff! Rooms excellant huge comfy bed, clean,well stocked mini bar,great sized rooms.lovely pool. can't wait to return!! Food prices a little too expensive so didn't eat at hotel.
We could not use any water facilities until 4pm on Saturday 27/11/2010.
Check in was effortless. Rooms were are of a very good standard and clean. The extra bed was very uncomfortable.
Room had everything you could wish for, very well planned and thought out. Had a water cut off mid morning which was a little inconvenient as I was mid showering when it went off.
The room was nice and modern and the lobby was big with outdoor seats staff were friendly. The location is quiet at night. We had requested an room with a view of the Mersey which we didnt get. The dining room carpet was very dirty and the hotel is a little far away from the city centre.
Staff were terrific - from the Reception to the person who brought us fried eggs at breakfast - great team! Not a thing - better than I expected.
Erinomainen sijainti, siistit tilat, riittävät palvelut, ystävällinen henkilkökunta, asioinnin mutkattomuus Ei ollut
Erittäin mielyttävä ja palvelualtis henkilökunta. Hotellin sijainti hyvä, kaikki tapahtumat ja liikkeet lähellä. Eriitäin suositeltava hotelli Liverpoolissa
Location is amazing if you are a shopper as it is right in the heart of the shopping district. You can fall out the front door right into the shops. Despite this close proximity to the shopping area of Liverpool One it is surprisingly quiet inside the apartment. Also it wasn't far from the train station about 10min walk so it was perfect. Fyi: the recepetion is on the first floor and they are open 24hrs and they are very helpful. I am telling you this as its not clear on the booking form confirmation or on the web pages and it confused me. Happy shopping!
how central and every thimg available tv toaster fridge just beautiful apartments i will defo b back and have raved to friends that they should use your apartments. enjoyed my whole stay
Superb Location! Nice modern apartments You have to give a deposit of £150 upon arrival which we had not been made aware of. We gave this in cash. When checking out a staff member had to check our apartment. She came down and told us that the towels were dirty and that we had been smoking in the apartment. We were not smoking in the apartment at any stage!. We were very frustrated and let down by this accusation as we had used the lovely smoking area which was 10 feet away from our apartment each time we wanted a cigarette. There had been cigarette ash left in the corner of the window sill which was not ours and must have been left there by the people previously staying there. It took 20 minutes to get the message across and we felt like we were being made a spectacle of because we were young. It seemed to us to be a way of making cash out of us. Eventually we were giving back £100 and £59 was kept to wash our towels! (Which had been provided for us by the way.) My advice if you are ataying here would be to check all areas for mess or dirt that has not been cleaned properly and inform reception A.S.A.p and bring your own towels. I am really disappointed with how we were treated and I wouldnt recommend staying here if you are a young group of people as they will try to make money out of you.
Modern self contained facilities in a excellent city centre location,with friendly and helpful reception staff. Badly adjusted door closers to apartment/corridor doors,resulting in late evening/early morning disturbance.Effective maintenance could vastly improve the guest experience in this respect,as otherwise noise between apartments was not a problem.Car park location could be better explained in,say,the booking confirmation.Had to park in an alternative car park on first night.
The convenience to all sight seeing and city centre shopping We were not impressed that the door lock failed and we had to be locked in from outside. We assured ourselves we could open from the inside but it actually took 10 mins of rough handling to open the door in the morning. The phones had no signal and so we could not contact reception. I'm afraid we would have to reconsider a stay at this hotel especially with children. I'm still waiting for a phone call with an apology which I was told I would get Monday and it is now Wednesday!!!.
Superb Location Clean Everything we needed was provided
The apartments are very comfortable and very clean! Also they are in a brilliant location, right on the main shopping street. Upon our arrival we were hit with a £500.00 'deposit' in case anything happened to the rooms.Young girls wouldnt have this type of money. The hotel staff were not very helpful with this! It was not stated on our reservation confirmation that we had to pay a deposit, the hotel said that was Booking.com's fault so I think you should update this!
Great location, very well designed, lots of space in the living area and rooms were very cosy and they both had tvs in them. Close to all the shops...liverpool one shopping centre just on the door step. Taxi and buses just seconds away, cinema footsteps away. close to everything really. We really enjoyed or stay and would go bk again for def.
its proximity to the city centre and the shopping areas Layout of living area, length of entrance hallway
loved these apartments. Couldnt be more central and had everything we needed. We booked a 2 bedroom apartment and got a 3 bed apartment really comfie and so clean. Will deffo book again.
Hotelli oli elämys! Oli ylellistä asua niin tilavassa huoneessa, joka henki vanhaa romantiikkaa ja jossa oli historian henkeä. Kylpyhuone edusti samaa tasoa. Olimme iloisia ja ylpeitä, että saimme asua Adelfissa. Aamiainen oli kallis ja heikkotasoinen, erityisesti hintaan verrattuna. Päivällinen oli kovin halpa, taso sen mukainen. Vastaanoton henkilökunta oli liian kiireistä.
Erinomaisella paikalla oleva perinteinen brittihotelli. Pieni nuhruisuus ja vanhanaikaisuus tekevät siitä kodikkaan. Ei
löytämistäni likaisista sukista(tuolin alla)
hyvä sijainti, asiat pyydettäessä hoidettiin pikaisesti hissi hidas
A slightly unusual but impressively different type of hotel, pleasant interior and surroundings, one of the best hotels I've stayed in !
Very clean and comfortable. Nice public areas. The hotel breakfast was disorganized. Not enough plates and cups and tables not being cleared quickly enough. The design of the hotel lacks security in that people can enter the hotel without going past Reception. This was dealt with at night by a member of staff taking the names of the guests at the door, not an ideal solution. The hotel should arrange for discounted parking for guests. We had to pay the full day price of £10 at the Echo Arena Car Park.
The Suites is easily accessible and convenient to the Albert Dock and city centre. The Staybridge refers to itself as a 'home from home' and we certainly felt very much at home there. The room was very clean and comfortable, and very modern, too. The staff were friendly and helpful.
Very nice new hotel, great staff, great buffet and great room!
A very friendly quiet place, with loads of personality, and just the right distance from Town too.
Friendly & helpful staff, excellent facilities, great location and good value for money
The hotel has thought of everything, the rooms are beautiful with the added bonus of a kitchen - perfect! Directions to the hotel - not being able to find it using a TOM TOM - this must prove very frustrating for staff constantly answering the phone to lost guests!
I thought the room was lovely and the staff were very friendly. I felt very comfortable there. There was a welcoming atmosphere. I think the room was smaller than i expected and a little expensive.
The hotel is in a lovely location by the docks and has easy access to all the amenities in the city centre. We had a lovely stay at the staybridge, the room was spacious and clean and the staff were all very friendly.
the location of the hotel was really good close to the dockland area and a five minute walk into town centre. the room was nice and spacious and clean. When we had dealings with staff they were nice, friendly and helpful. Good it had a secure car parking as well the only thing i can fault the hotel on was it was a self contained room but had no cutlery in the room what is only a minor thing
Friendly helpful staff, stylish room Traffic noise, no airconditioning
Peaceful surrounding no
The room was ver nice and the staff extremley pleasant and helpful Not a complaint but note that if you go on a weekend then you should make a reservation for your meal
quiet location and very friendly and helpful staff. nothing to do with hotel, but other guests banging doors late in the night!
central position room too hot . could not control heat
The wooden roll top bath on the mezzazine floor and all the wooden beams Nothing
lack of privacy in the bathroom, maybe some frosted glassin the lower window panes!
The rooms were fantastic, minimalist decor, big wet room bathroom, huge and very comfortable king-size bed. View wasn't good (another building) but had the best sleep there I've had in ages! Food also excellent and great meeting room/function room on 5th floor with panoramic floor-to ceiling view of city. Would certainly recommend. Great service too.
Boutique style of the hotel, location and friendly reception staff. Service in the restaurant was very poor, despite being quiet. Yet the food itself was excellent.
Friendly courteous staff, excellent location 10 min walk to Liverpool One shopping centre. Large room with computer desk/chair, comfy bed, excellent breakfast and enjoyed the evening meal in the restaurant - excellent value. Parking only £9 over stay. Bathroom & bath was a little small
the staff was efficient ,we were able to check in as soon as we arrived which was great. finding a toe nail on our bedroom carpet as we entered the room 345
The reception staff were very friendly. The design of the hotel is stunning. The breakfast menu was unbelievable, such a fantastic variety to choose from.
Location and parking facility Not enough staff in dining room on the Sunday morning which was very busy due to a wedding on the Saturday
From the cleaner to the manager, everyone was extremely helpful There were no bad points
Good parking very good breakfast
Excellent attentive and pleasant staff Food prices very high in bar, excessive.
Good location with friendly staff. A little "spa" was a good extra for daddy and son. Nice room. Only one thing, dinner pasta was actually awful, although the starter soup was excellent.
The staff in this hotel are absolutely supurb None
Excellant staff, from doorman through to room service and restaurant staff - well done all. (1) Not really a bad point just one of slight irritation, and it happens in a number of hotels, staff in restaurants continually asking "is everything alright". I suppose its just getting the balance right. (2) Again not a big point, but checking and ensuring things like mini bar doors and wardrobe doors don't bind, etc but are set-up correctly are proper touches for a hotel like the plaza.
Hyvä sijainti lähellä museoita ja kauppakeskuksia. Ikkunoista näkymät merenlahdelle. Aamiaisella pärjää koko päivän. Bussipysäkki lentoasemabussiin 501 hotellin vieressä. Yleisvaikutelma ehkä alempaa neljää tähteä.
Loistava sijainti! Huone, aula ym. erittäin siistit, suorastaan hienot. Telkkarikanavia (ilmaisia) mukavan paljon. Epäilemättä komeat näkymät Merseylle, jos huone on rakennuksen millä tahansa muulla seinustalla, kuin mitä meillä oli. Vielä jos aamiainen sisältyisi hintaan, tämä olisi täydellinen. No, voisi ehkä olla halvempikin...
Hyvä sijainti. Aamupalakin oli todella hyvä ja monipuolinen. Aamupala oli ehkä vähän liian hintava... Mukava hotelli kaikinpuolin. Langattoman nettiyhteyden käyttö tuntui olevan hieman työlästä.
Hotelli oli hyvällä paikalla lähellä rantaa ja keskustaa, mutta kuitenkin rauhallisella alueella. Huone oli siisti ja mukava.
hyvä, runsas aamiainen, hyvä ja avulias henkilökunta liikenteen äänet kuului huoneeseen häiritsevästi
Ihanan lämmin allas ja mukavat saunat. Tilavat huoneet ja kylpyhuoneet (meillä taisi olla inva-huone). Sijainti oli loistava! Liverpool one-ostoskeskuskin alle 1km päässä ja sinne kävellään autotonta pääostoskatua pitkin. Juna-asema näkyi ikkunasta parinsadan metrin päässä. Aamiainen kallis: 14 puntaa. Jääkaappi ei kylmentynyt, joten sielläkään ei voinut aamiaistarvikkeita säilyttää.
The beatles theme throughout the hotel is fascinating a must see for any beatles fan. The hotel staff are very helpful and even tried to get us tickets for the comedy club. There was a strange noise almost like a tube train that was very annoying. I did complain and was given a £20 discount. They thought it was the air conditioning.
The public spaces downstairs - bar lounge etc - air of activity and comfort The room while very well furnished and serviced was on the small side for an hotel of this tarriff
excellent hotel took my partner for his birthday handy for the shops freindly staff would stay again and tell all my freinds on the isle of man where i live nothing
Everything - great staff and excellent atmosphere
The food at Blakes restaurant was amazing and all staff were very helpful throughout the hotel. The decor is luxurious and rooms are spacious.
Tastefully themed and in the heart of the city.
The overall layout of the hotel ,the decor and design quiet unique Price rather expensive considering it did not include breakfast
the staff were extremely freindly and hepfull no
I liked the rooms the location and help from the concierge. The breakfast was extremely disorganised, overcrowded with no cutlery set out. It was a buffet but you had to ask for everything!
Location good TV programming. Including Sky sports Bathrooms very dark. Bad lighting. Breakfast selection ok at best
Location was very close to Cavern Club. Check in was confusing, person at the counter acted as if it was her first hour on the job. Went to lounge for a drink, was hoping to hear beatles music... after all, we were staying at the Hard Days Night Hotel. They were playing beatles music, but it was so soft we could barely hear it (and not because there were so many people talking, there were only 4 people in the lounge). I asked them to turn it up, which they did ever so slightly. Still only soft background music. We were not looking for loud, just something we could hear without straining. Had yet another bad experience with concierge (Kevin). We had purchased tickets to the Cavern Club Beatles tribute band show through the hotel. Asked Kevin when we should plan to arrive for the 8 PM show to be sure we got seats (explaining that I had read on line that seating was limited and you had to arrive early to get seats even if you had purchased tickets). Kevin dismissed my concern, saying we just had to be there at 8 and handed us the tickets. When we got to the room I read the tickets, they also said that seating was limited and that a ticket didn't guarantee a seat. Decided to ignore Kevin's guidance and it was a good thing we did. We arrived at 7, people were already lined up. By the time the doors opened (7:45) the place was full of people lined up to get in. We got a seat, but had we listened to Kevin we would have been standing for the entire show, which ended just after midnight.
The central lokation, the design and the comfort.
Aamupala oli mukava kokemus.
Hotellissa oli erittäin ystävällinen henkilökunta ja palvelu oli todella hyvää. Hotellin käytävässä haiskahti vähän viemärille...onneksi se ei ulottunut huoneeseen asti.
Friendly, helpful staff; excellent location, lovely converted warehouse with clean, pleasant, quiet rooms. Breakfast was the only less than excellent thing about this hotel- adequate, but not great. Limited choice of bread/cereal and lukewarm cooked food- however, this was not bad enough to detract from overall excellent rating.
Splendid location, great window view of the River Mersey & Birkenhead. Fantastic breakfast & pleasant night's sleep
The noise , late at night. Our room was right over the Beatles Story, they had no air conditioning and we had to leave our windows open to hear the drunks, etc.
Staff were very friendly and helpful - booking taxis for us etc, also kept our bags after check out to enable us to visit city attractions
poor breakfast choice
good location free parking would be better
location was excellent
Found the hotel convenient, excellent location for 'eating out'. We saw all the shops around the dock but unfotunately were unable to take advantage of them! Business trip. Feel that the breakfast could be improved upon.
The location is great and the building has a wonderful character to it.
The staff were very helpful, room very comfortable and welcoming. The bathroom clean and tidy, and the shower exellent. When we read that the breakfast was going to be a continental one we thought well ok, but when we came down for breakfast we were very pleasantly surprised to find it was more than that.With hot food, not just a bread roll and cheese. Lots of it and very good quality! Overall a very good stay and would return anytime!
interior style only, poor sound insulation from adjoining rooms
The location was excellent for many of the venues in LIverpool and the breakfast was excellent The main reason we choose this hotel was for the Philamonic
Super service, extremely helpful Finding the hotel thru' the Liverpool traffic system is difficult.
The location was right in the middle of city centre right next to Lime street railway station,the staff were very hepful& friendly
Staff were very helpful, knowledgeable and very cheerful!! Food was excellent and cleanliness of a very high standard Sadly not enough tea bags in the room and the shower gel container was empty but so minor when compared to the overall experience
Excellent staff overall, clean. I was not able to get a proper sleep for 2 nights since other guests (if I can call them like this - rooms 519 and 523) were drunk, bunging on doors at 02:00, 04:00, 07:00hrs, their children swearing in the corridors and pressing all buttons in the lift.....If you want to improve the situation black list them since you've got their names, I don't know them. But if you aim to have business people staying at your hotel who they work during the weekend and have to get up early in the morning you must monitor this situation.
hotel was perfect for shopping , it was near everything, & a very nice hotel. staff were not a bit pleasent , in reception ,
Staff were very friendly and helpful,the room was spotless clean and the location is excellent,in the middle of the city center,wil be back.
centrally placed in Liverpool wit easy acces from railroad andwalking distance to the city centre nothing
Sijainti oli ok. Liverpoolin keskustaan lyhyehkö kävelymatka. Aamiaisella oli continentaali buffetti kohtuuhintaan. maisema kanaalille oli mukava. Huone oli todella pieni neljän hengen lapsiperheelle. Kylpyhuoneessa oli vain yläsuihku ja wc pytyn reuna liukui sivulle koko ajan. Monet vieraat mekastivat iltaisin.
Hotellin henkilökunta oli erittäin ystävällistä ja palvelualtista. Hotellissa voi syödä iltaisin edullisesti, jos ei jaksanut lähteä enää kaupungille. Hotellihuoneissa oli parisängyt ja vain yksi peitto. Olin ryhmämatkalla ja mietin, miten sellaiset huonekaverit pärjäsivät, jotka eivät olleet kovin tuttuja keskenään. Suihku katossa oli käsisuihkuun tottuneelle lähes ylivoimainen tuttavuus.
Kiva punainen rakennus. aika kaukana keskustasta. Oli vain valkoista toast leipä.Henkilökunta pahoitteli kyllä.
Siisti hotelli, upea henkilökunta, kaikki ok ei mitään
Oikein hyvä aamiainen ja kohtuullisen mukava sijainti. Hieman meluinen huone, koska oli tien puolella.
Palveli tarkoitusperiäni erinomaisesti, ja jo kokemuksesta tiesin hotellin sopivuuden juuri minun kaltaiselleni matkailijalle. Ja esim. aamiainen oli todella erinomainen! Parempaa jogurttia olen tuskin saanut missään muualla! Joku varmasti löytää valittamista, mutta minä en!
Kohtuullinen hinta erinomaisella paikalla juna-aseman aivan vieressä. Jos haluat ostoksille ja juhlimaan ytimeen, kannattaa ottaa hotelli sieltä. Täältä pieni kävelymatka keskustaan.
Henkilökunta erityisesti ovimiehet olivat todella ystävällisiä. Saimme aluksi tupakkahuoneen, jonka tietysti halusimme vaihtaa ei-tupakka-huoneeksi. Huoneen vaihto onnistui hyvin, vaikka hotelli tuntui olevan täynnä. Hotellin aamiainen oli myös loistava sekä sijainti Lime Street Stationin lähellä. Myös matkatavarasäilytys uutta huonetta odottaessa oli hyvä juttu. Respan olisi pitänyt kysyä, käykö meille tupakkahuone.
Sijainti erinomainen lähellä rautatieasemaa. City Center kävelymatkan päässä.