Intercontinental Hotels Amman (Jordan)

Immensely helpful staff

Location is not the best

The staff was amazing really helpful and welcoming, got a room upgrade a late check in as my flight left later in the evening, while the staff constantly checked with me if everything is good. i also lost my phone in the airport taxi, and the reception as well as other staff helped me contact the airport taxi and brought back my phone from the airport.

Front desk staff is FABULOUS, especially Habeeb, who made me feel like a princess upon check-in. Dining options are excellent, spa services are great, facilities overall amazing, service terrific (especially room service).

Great hospitality

Staff attitude, friendliness, and hospitality were excellent. Hotel is so spacious and has a lot of facilities. Restaurants are authentic and the food was great. The breakfast buffet was generous and has a lot of varieties to suit everyone in a luxurious way.

I did not like the common conversations and noise of hotel staff in the corridors near my room. Also the drawers under the TV and the table lamps make a lot of noise while using them or even while touching them.