Hotel Barbacan Amsterdam

Henkilökunta oli hyvin ystävällinen.

Huone oli nuhjuinen ja joko läkähdyttävän kuuma tai tosi kylmä. Wifi pätki.

Horrible hotel with terrible customer service. I'm usually very relaxed with staying places when I travel, not picky at all. But as soon as I got there I noticed the sheets were not cleaned properly(which still I did not say anything). When me and my friends asked for extra covers and a pillow we were told we could have it by one staff member but then when it never showed up we were told we were denied it! Never in my entire life has a hotel denied me extra sheets or pillow. For the amount we paid we shouldve had a better experience. They were awful staff and the man working there was super rude. NOT worth the money please stay somewhere else the staff here sucks. If youre ok with dirty sheets and staff that doesn't help you at all then it's the place for you!

The reception staff was very kind and the location was very good.

The room looked like cell, the bed was uncomfortable and now I have a pain on my neck. The room was dirty and dusty. The toilets were unbelievably dirty I had to send an email so they clean it but still wasn't clean enough. DEFINATELY wasn't worth 420 euros!!

It had a safe

The shower temperature would change without me touching the heat. The room smelt really bad. The window didn’t have a latch. Poor quality for the money I paid. No breakfast self service bar - even where I am from they have that in budget hotels. On the invoice they have false advertisement of a bar they supposedly have, I asked about it and they said they don’t have it anymore? So why would you advertise it then?