The Anaheim Hotel

Pictures of hotel look better online than in person

Location walking distance to disneyland

Rooms need some upgrades and smell

Double charged

I stayed at the Anaheim Plaza Hotel and Suites for 1 night. I had to pay for parking, which is $10/day, I was double charged for my room, and had to pay a $100 deposit. I called to complain about being double charged and was told that it should be released in 5 business days. If not, I should call my credit card company and complain so that they will return the charge. That's awesome!! Thank you so much!!

Nickel and Dime policies and OLD, rundown faciliti

The staff were understanding, but their hands were tied as far as the new management's expensive policies.

The new management charges $10 per night for parking, and a $100 deposit on your room! All fees for cribs and extra beds went up by $10. The facilities are old and run down. The cable was spotty and in and out on every channel. The wifi was uselessly slow. It was a ridiculously bad stay for us.

Only good for sleeping

Location - good walking distance for Disneyland and convention

Says free wifi but you connect and get no internet. Front desk told me it was location of my room.

1. The staff were not friendly and polite. The service at the front desk was unpleasant. And then you got the door key card and after walked almost half a mile to reach your room, you found the card didn't work, then they requested you to walk another half mile to the front desk to replace the key card. 2. The internet worked on the first day, but extremely slow, then completely died on the second day. The staff promised to fix it in 30 minutes, but it was never fixed throughout my stay (five days). Every time you asked, they asked you to go to a nearby McDonald's to use wireless, which was more than one mile away. I had to rely on my phone to receive and send emails.