Office Staff Aloof
Location was pretty central. Room/grounds were only okay.
Staff seemed rude and like they distrusted you. Definitely didn't make us feel welcome.
We chose this hotel because we liked the location that appeared in your webpage. Our surprise was that the real location is not the same that appeared in the web. You should change the location in internet as soon as posible to ensure no more mistakes. The correct location is north of the Hat Rai Leh East, not in Tham Phra Nang Nok, the best beach in Railay. Thank you. Loren.
We didn't like the location
The room was totally awful, the service was bad as well. We ordered 4 night and stayed only 1. They charged my bill in advancewithout permission and it took more then a month to get the money back.
the room was old and dirty!
Nice location near the water. Good restaurant. Large, clean rooms.
We paid for breakfast every day, but they did not have an alternative option when we had to leave earlier than breakfast was served one morning.
Staff were the nicest i have met in thailand, definitely value for money!
the food and the staff at the restaurant
customer service very poor and not bothered as it was not peak season yet (that's what the manager told me when i asked why the thai massage on site was not available), shower not working properly, no complimentary toiletries nor minibar as stated, not at all what it looks like in the photos!!!!! very disappointing!
Bad hotel, staff not kind at all, swiming pool and rooms were dirty!!! And they charged our credit card twice!!!
Diamond Cave Resort sijaitsee lähellä lentokenttää, ja Itäinen Railayn ranta sijaitsee kivenheiton päässä ja Läntinen Railayn ranta puolestaan 9 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, matkatavarasäilytys ja pyykinpesutilat. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
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