Homewood Suites by Hilton Atlanta - Buckhead

The staff was very pleasant...

It was under construction ugh wish the Website told us!! Since Aug till December 2019 Crew was pleasant but competing for the one elevator The need to sweep elv car. Room coffee was a bit shy leaving only one reg coffee for 2 guests. The Hotel’s Sign needs to be lit. we drove pasted a few time, its a VERY busy road and difficult/ challenging to get back around.

The room was one of the nicest rooms we have ever stayed in. The room had been recently renovated with all new amenities. The beds were comfortable and the room was clean. The night attendant went out of her way to help meet a personal request of ours. The pool appeared to be nice and well maintained though we did not get a chance to use it.

The location was under renovations which I was unaware. Arriving at the site was confusing as there was no signage to tell me where to go - check-in was accessed from the rear of the building on the second floor. Breakfast was abysmal. Due to the renovations, the breakfast food was served on folding tables. The milk in the canister for cereal was ruined and clobbered.

That it’s close by to shopping centers

The staff on the phone before arrival gave poor service, stating that it’s ok to pay cash at the check in counter but it wasn’t so

Nothing except the location

Our first room the air conditioner didn't work so they changed our room with an upgrade which was great. Second room was filthy. Kill the Cockroach on the wall. Hotel is under renovations made you feel like you needed a bath if you just walked around the place. Will never stay here again we brought our own cleaning supplies because we were evacuating from the hurricane when wiping the counter it was black on the paper towel disgusting! Did tried to talk to staff reported the cockroach and she said oh and then look at her computer. Not what I'm used to from a Hilton property