Extended Stay America - Austin - North Central

The Uber’s were fairly cheap to night activities.

The room was dirty and smelled of cigarettes. There was a hole in the bathroom door and 1 towel. My husband and I went upstairs multiple times to inform the from desk and there was never anyone at the desk. Yelling “helloooo” and still no one came. So we just gave up trying. There was writing on the wall in the hallway. Also, we were on the first floor and the windows were not secure even when locked and that had me a little concerned. Especially after walking out and seeing two cops parked outside.

Room set up was nice

Dirty. Dirty. Dirty.

That they had the room available when we switched our hotels at the last minute.

The cleanliness was so so. It was want disgusting, but you can tell someone just rushed through it

Room size

Staff were rude, bad location construction, bad signage to find Lobby, no breakfast, no full service after 11 pm. Room smelled, carpet dirty, no extra rollaway bed or blankets or pillows, no extra toiletries, just over all the worse place to stay. Spend extra money else where

Staff

Sticky floors and broken worn out amenities