Mercure Pont D'avignon Centre

Small room (& we had one of the bigger ones). Neither room nor bathroom were clean with cobwebs, spider and dirty smears on shower wall and bathroom door (bedding was however clean)

The location of hotel is just 1 minute from the “Palais de la Papes” and all the main attractions. Moreover it has an entrance directly from the public parking (you have a discount from the official price). The staff was kind and speaks a good English. The room was very quite.

The room was not so big. The price is high. Sometimes in the hall there was a bad smell (drain?).

Very gool location, close to palace, 2 minute walk to town Square. clean rooms , good size comfortable bed

Staff had quite a bit of diffuculty with english , not a big problem for us could be for some

The fridge with things to buy in the lobby was well stocked. The breakfast buffet was very good. The bed was comfortable.

The room allocated to us was overlooking the breakfast room so we had to keep our blinds drawn most of the time. We were next to the staircase on floor 1 (room 102) so we often heard noises of footsteps and the door slamming on the ground floor. Would not choose this room and you should not be offering it.

I am disappointed, having booked this hotel through Active Hotels, that the single night stay by my wife and her friend was billed as two separate transactions on my credit card, thus attracting extra commission. I have heard of this trick before, it is usually to avoid a single transaction over £100 on a credit card. The check in and room have been ticked as poor because my wife tried to get into her room and the card didn't work. The existing occupant came out to see who was trying to get into his room. What a simple but stupid mistake.

Parking close to the entrace for 23 hours.Bed was comfortable

They were having major renvation works and did not state this to guess, before arrival/booking. Losy minibar and no open bar services facility due o these works. No meals other tha high cot breakfast. No power plugs beside bed The cost was far too high - should have been a reduction due to virtually no facilities that Mercure normally offer. Moved to nother hotel next day for 30 euros less.