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Plussat: Comfortable clean and close to town

Miinukset: The heating wasn't the best

Plussat: Check in was easy. Rooms were very clean and the big bed was very comfy!

Plussat: excellent central location in a super quiet street. the blackout curtains really work :-) the renovations are beautiful and the whole place is warm elegant and inviting. we all loved it

Miinukset: everything was excellent

Plussat: Was very nice and clean and cozy warm as you walk in main building and room.

Miinukset: I didn't like that there were 2 singles joined to make a bigger big, it makes you roll to center and constantly trying to roll the other way. Also would of like that if there was a bible in drawer as there was one in my parents hotel down the road.

Plussat: Very classy and stylish. Very comfortable and close to everything! We loved it!

Plussat: Very easy self check-in. Beautiful, clean room that had a fire going and music playing upon arrival. Staff was helpful via text before and after visit.

Plussat: Stylish, comfortable and spacious.

Plussat: Beautiful old building with lovely contemporary decor. Warm & inviting on entry with an excellent bed & heating including a gas log fire which is very important in a cold Ballarat winter! Excellent communication from the staff for the self check in.

Miinukset: No complaints but the TV & Foxtel could do with an update (all work fine)

Plussat: The size of the room.

Miinukset: There are a couple of points that need improvement: 1. I booked a room for a Sunday night and informed them I will arrive at late afternoon. The management had sent me a password for the key box. After I input the password, I collect the key with my room number on it. Unfortunately, we cannot access the room or the building with that key. As such, I call them on the numbers they provided in the email and the information board (4 different mobile numbers in total). Unfortunately again, all calls got directly to their voicemail, so I wait in the car and keep calling them from time to time. This is a waste of time and money as I have to make roaming calls. After about half an hour's attempt, a lady answered the call and gave me another password. As a surprise, with the new password, I collect another key, with the SAME room number as the first key. That means there were 2 key cards with the same room number but different passwords, but the management just provided the wrong key at the very beginning. 2. The Wi-fi signal is so weak that we can barely connect to it.

Plussat: Arrived to a warm room on a cold night with lights on

Plussat: Lovely and modern, the suite was super cosy and modern. We were travelling with a 2 year old and grandmother all really enjoyed our stay. The blockout blinds throughout were wonderful and the beds were AMAZINGLY comfortable.

Miinukset: The water pressure in the shower was the only downside. It's pretty bad!

Plussat: Stay met our expectations

Plussat: Enjoyed the stay, nice and clean

Plussat: Amazing big suite with everything. Great value for money.

Miinukset: Nothing. Everything perfect.

Plussat: Exceptional value for money, excellent location and very clean & comfortable. Next time in Ballarat I will be staying here

Plussat: Excellent sized room - very comfortable bed and gorgeous bathroom

Plussat: Very clean. Nice and spacious. Great modern amenities.

Plussat: It was close to the light show

Miinukset: My bed was pretty soft and the toilet didn't flush

Plussat: We had a beautifully cooked breakfast in our room.

Plussat: Bed was very comfortable and the location across from sovereign hill was awesome.

Miinukset: Everything was perfect

Plussat: Clean, well-located, friendly staff.

Miinukset: Nothing. Great property.

Plussat: Perfect location. Close to town and the lake.

Plussat: Our room was a generous size, comfortable and clean.

Miinukset: Nothing

Plussat: Clean friendly great location

Plussat: Shower, Bed very comfy, room was big.

Miinukset: Having to go to the bathroom all the time to get water or wash plates.

Plussat: The beds are comfy, nice hot shower and the management were lovely.

Miinukset: Nothing

Plussat: Large very clean room, close to Lake Wendoree. Great dinner in the restaurant attached to motel

Plussat: The service at the lake inn could not be better,and at the restaurant city oval nearby they surely know how to cook and how to select fine ingredients

Plussat: We (one adult & two children) stayed for one night and it was great. Despite cars being out the front of the rooms, it was quiet. The room was large and spacious, beds were comfy. Staff were very friendly. It’s located just a short drive from the centre of town and not far from Lake Wendouree too. Can’t fault it. Would be happy staying here again.

Plussat: It is old and grand. Staff were very friendly. The restaurant was excellent. Food was delicious and wine was top class

Miinukset: Hot was was not hot. Very pokey bathroom

Plussat: The beds were comfortable and the room was clean. The bathroom had been updated. The staff were friendly and helpful.

Miinukset: We were placed in one of the back rooms which did not have a window and where the air conditioner did not work. The window in the bathroom would not open, so we had no way of getting any fresh air into the room. I left the exhaust fan in the bathroom run all night to move some air around the room. For $250 a night I expected more. The hotel was not full and we could have been given a room with decent ventilation.

Plussat: We enjoyed the breakfast, the ambience and the friendly and courteous staff.

Miinukset: Nothing.

Plussat: A continental breakfast was included in the room rate and was one of the best we have had either here or in Europe. A cooked breakfast was available at an extra charge. While in Ballarat we looked at a couple of the cheaper hotel we could have booked and were pleased we paid the premium to stay at Craig's Royal Hotel.

Miinukset: Nothing we could think of.

Plussat: The hotel itself was beautiful. The staff in the restaurant were amazing. Food was incredible. Hotel is gorgeous. Room was very comfortable.

Miinukset: There were major miscommunications between staff and us. We clarified something numerous times, only to nearly be over charged because the staff's communication was lacking. The lady at the desk upon leaving was quite rude. Unfortunately we left on a negative note because of this.

Plussat: Bathrooms excellent, breakfast was really good

Plussat: I loved the location of the hotel and definitely loved the continental breakfast each morning. The room was clean and quiet. I would love to stay there again.

Plussat: Historic features, lovely staff! Special shoutout to Betty who served us during our breakfast, she was so helpful and accommodating.

Miinukset: Hot water was abit touch and go with the shower, understandably it’s a very old building but both my partner and I experienced varying temperatures during our morning showers.

Plussat: Excellent breakfast in very pleasant environment

Plussat: We were upgraded on arrival to a very comfortable King Villa unit. Every thing was satisfactory.

Miinukset: Breakfast did not seem value for money. I have dietary restrictions and enquired about cornflakes a staple in Aussie homes. They were not certain they could provide them. It was more economic to self cater for our breakfasts.

Plussat: Spa Bath 10/10

Plussat: The bed was excellent, very quite. Shower was awesome. Very warm n cosy

Plussat: Location. Comfortable Clean

Miinukset: Great place and location. There was nothing I did not like

Plussat: Clean and large. The corner is very busy traffic wise, location is central. Apart from that it's perfectly suitable for larger groups.

Miinukset: A lot of traffic around that area

Plussat: We loved the quiet location and the large room and modern bathroom. The bed was comfortable and the curtains were able to block out the light.

Miinukset: The bathroom heater did not work. This was a pity because it was a very cold night! Also the coffee was only instant. A coffee bag of real coffee would have been much appreciated.

Plussat: Room was spacious, clean and well supplied with everything we needed. Beds super comfy, great dining, lounge and kitchenette. Staff friendly and helpful. We arrived about 1730hrs and hotel manager had been up and put heater on warming our room before we arrived, fantastic as it was very chilly. Also asked if we needed hand with luggage which not many do. Easy walking distance to main street, eateries and shopping no need to take out car during our stay which was great.

Plussat: Room size. Facilities. Kitchen. Bathroom. It was all good.

Miinukset: Nothing. It was great. Good enough to stay a second unplanned night.

Plussat: Great place to stay very comfortable.

Miinukset: The Car Park was very tight especially if you have a bigger car

Plussat: The owners where fantastic and very good to us. We enjoyed our stay and will definitely be staying here again.

Plussat: As the title says. Wonderful pizza and coffee too

Miinukset: Room was cold and a bit stuffy / musty when I arrived. It was also very challenging to find !

Miinukset: Need to let people know you WILL HEAR THE NIGHT CLUB ALL NIGHT!!!!!!! Part of the Hotel

Plussat: It was very centrally located. Within walking distance to everything. Plenty of options to choose from regarding where to eat. The hotel has been updated and renovated but still retained its old world charm. Bathroom was very well appointed and modern.After reading other reviews regarding noise I was a little nervous but we stayed in apartment 7 (Family Room) with our two children and heard no noise whatsoever and we stayed over a long weekend! Would thoroughly recommend staying here.

Miinukset: Nothing.

Plussat: Beautifuly old hotel, but with very modern facilities, including secure entry to rooms. Loved the central location, and the staff were very friendly and let us check in early.

Miinukset: The lighting wasn't the best. Downlights aren't really suitable for high ceilings

Plussat: Clean, warm room and helpful friendly staff.

Miinukset: While I read about some noise issues this was not an issue. I could hear a little background music but not enough to disturb me getting to / or staying asleep

Plussat: Very classy, well maintained room with great hotel staff. Free parking!

Miinukset: The noise from downstairs didn't finish until at least 12.30 at night and started up before 8 am in the morning. This was on a Thursday night/Friday morning. It wasn't deafening but it wasn't exactly pleasant to wake up to!

Plussat: I liked the period charm and the memories it invoked (I stayed there some 40 years ago). It was great to see it has blended modernisation and old style charm.

Miinukset: I didnt like seeing awards it has one that were old. If you havent won the award in the last 2 years, dont display it. It makes the place look like it was once award winning and now it isnt.

Plussat: Beautiful hotel with friendly staff. We will be back for sure.

Plussat: Amazing big room. Very clean. Friendly staff.

Miinukset: Pillows need to be updated, very uncomfortable to sleep on. Little extra sound proofing wouldn’t hurt, could hear the club ‘rafters’ below until 3am.

Plussat: The location was great.

Miinukset: Noisiest place we stayed at on our trip, function below and argument in hallway at 3 am. Music early in morning possibly from cafe below.

Plussat: I loved the service because they put the heater on for me before o finished work and the room exceeded my expectation

Miinukset: Nothing

Plussat: The room was big and comfy. The heater worked well and kept the room warm. The bed was very comfortable. There was a mini mar in the room fwhich was good.

Miinukset: There was a large stain on the carpet in the middle of the floor that had a slight smell. Don't know what it was but I was not informed of this when I took the room. I managed though and moved on.

Plussat: The room was big, had fridge, microwave and good location.

Miinukset: Bed uncomfortable, shower cubicle really small could barely move in there, tv was too small considering the distance from the beds, floor carpet stained,really loud noise from moving the restaurant above room after 9pm didnt help having a baby with us. I asked the motel staff if they could do it queitly all they said is that had 30mins to go. Advertised that they had cable channels but they only had and most were sports.

Plussat: Clean and comfortable

Miinukset: Arrived at 3.00pm after an 11 hour drive to be told that the room isn’t ready and will be another 30mins. The parking situation needs improvement where vehicles are allowed to park

Plussat: Great value for money and the facilities are modern and comfortable. It feels like it should be cheap but comparatively to the others in Ballarat its actually really nice and all the bathrooms I have been in are newly renovated.

Miinukset: Driving into the car parks at the back is a bit tight, and the rooms are not usually heated before I arrive but nothing else.

Plussat: Friendly staff , central location. Bed was comfortable . Reasonable value for money (ie was cheap)

Miinukset: Room was small and cavelike. Small shower cubicle.

Plussat: Location

Miinukset: Charged for coffee pods

Plussat: Quiet, nice sized apartment, comfy bed.

Miinukset: Shower leaked. the shower was in a lovely large spa, however after a while, a leak started....which soaked the bathroom floor. I think it backed up to the bath taps and then leaked out from under the tiles.... it will be a big job to fix as the tiles will need to be removed... we just used a towel to soak the water up.

Plussat: Great bathroom and extras like a toaster and microwave.