Lyypekki hotellia

Plussat: Very professional staff. Gave us favourite room from a couple of years back without being asked. Location easy-to-find by car. Simple access to hotel from car park. Everything works.

Miinukset: Nothing.

Plussat: Breakfast was great - you had the opportunity to get the chef's cooking eggs as you want it. Excellence service afterwards, we were so unlucky to forget luggage, but the front desk identified the lost pieces and sent it to our home address express. We would recommend going there again.

Plussat: Great situation. Comfortable room with good facilities.

Plussat: great location, staff was very friendly and supportive; room was clean and comfortable bed; good breakfast

Miinukset: unfortunately there was no warm water on one of the days during our stay and it could not be fixed before our depature - but of course this does not downgrade our stay! We highly recommend this hotel

Plussat: Staff were very helpful and tried to accommodate our needs

Miinukset: Notjing

Plussat: Amazing breakfast, lots of everything as juices, bread, eggs, friuts and more. Coffee was tasty. When you live here you are in the center of Lubeck, nothing is fare away and this is a really good shoping area.

Miinukset: I really wanted to go up on the roof and enjoy the view but it was not aloved.

Plussat: Well placed in the old town with all facilities you want Friendly and competent staff - you felt welcome at once Very comfortable room and excellent breakfast Will come back next trip

Miinukset: Did not try the restaurant but it looked a bit gloomy - perhaps more for a quick business meal ?

Plussat: Sijainti on erinomainen, etukäteen varattavissa oleva parkki samoin.

Miinukset: Aamiaisella ehkä hieman liian paljon porukkaa ja äänekästä. Näin ei ole aiemmin ollut.

Plussat: The location is outstanding, only a couple of minute's walk to the center and the sights. Also plenty of food options nearby. The hotel itself is very nice, bordering luxury status, but maybe not quite up there with the very best. The personal parking spot was a nice touch. The staff is very friendly and service-minded, from the reception staff to the breakfast staff. Breakfast was very good, a great selection, but could maybe even be more varied to get the highest marks. Overall a very nice stay.

Miinukset: There were signs for a rooftop lounge. We understood that it was for events only, but would have been a nice finish of the day to enjoy a drink up there. We found the price for a one night's stay somewhat steep. We enjoyed the stay very much, but it wasn't amazing value for the money.

Plussat: Hyvä aamiainen, keskeinen sijainti kävelyretkille, autolle hallipaikka.

Plussat: A modern hotel in a good central location. Good parking with easy access.

Miinukset: When we originally tried to eat in the hotel restaurant at 7.00 in the evening, we were told that the restaurant was fully booked. As the hotel is on a hill, and as a disabled person I didn't want to go out on the cobbles in the dark, and in the rain, we asked them to confirm that the twenty plus empty tables all had definite bookings for the rest of the evening. The restaurant staff told us that they were definitely fully booked and could not serve us. As there were only six tables occupied and three of those were on their coffee, we really didn't believe them. We spoke to a very helpful man on the hotel reception, who rang through to the restaurant and persuaded them to serve us. He told us that they had a limit on the number of covers, because the kitchens couldn't cope with more than a few customers in the evenings. Only two other tables were occupied after 7.30. It seems bizarre that a huge hotel restaurant with dozens of empty tables laid for evening service makes up stories about being fully booked rather than be honest with their guests. At least tell people when checking in, that you need to book a table in the restaurant.

Plussat: Friendly and helpful staff in most areas. Especially the reception and the breakfast crew need to be mentioned here for a great job. Clean and quiet room and a good selection of pillows. The close location of the hotel to the city center is a big advantage.

Miinukset: Unfortunately the A/C was not working properly and was not able to cool down the room to an acceptable temperature on a real hot summer weekend. Bar tenders a little bit slow and unatentiv although only few customers present. Peanuts on request only, really? A somewhat bigger TV screen is standard in other hotels.

Plussat: Loistava aamiainen. Puhdas ja siisti kokonaisuudessaan. Ystävällinen ja ammattitaitoinen henkilökunta.

Plussat: Housekeeping 24 hours everyday.. very clean. The location is very central and near everything. The view is beautiful

Plussat: Very enjoyable stay

Miinukset: Pillows a bit lumpy and duvet too thick

Plussat: Modern, clean hotel with all modern facilities you expect. Strolling distance from down town city centre with ample parking space. Comfortable bar in the lobby, very good kitchen that represents the best of German cuisine at affordable rates.

Miinukset: Half of your staff do not have the right attention regarding service and some of them directly a negative body langauge. This could be caused by to few employees - up to you to assess. Teams around breakfast and dinner excellent service. Teams between and in the bar bad service.

Plussat: One of the best hotel in my opinion.

Miinukset: Doors close in the evening. Takes time to get somebody to open. Lady at the lobby spends to much time talking instead of work.

Plussat: aamiainen oli monipuolinen

Plussat: Very convenient position

Miinukset: Breakfast was too expensive

Plussat: The hotel design looks a little odd in the photographs but I found it in fact very pleasant. The room was comfortable and I particularly liked the thick carpet and cosy chair beside the window. There was tea available in the room and chocolate in the mini bar (always appreciated). Breakfast was quite crowded but good and I was amused by the fresh butter machine (you make your own portion). The location is attractive and not far from the historic centre.

Miinukset: Room lighting a bit dark, The open plan shelves (of which I am not a great fan) were rather high up as were some of the bath controls (I'm not very tall, but not very short either). The TV channels were not as listed in the documentation.

Plussat: Location excellent

Miinukset: Room was too hot at 75 degrees day and night and the climate control would not allow adjustment, likely because AC in September was deactivated or broken in room 1086. Nor could the window be opened. A very stuffy experience.

Plussat: Location was perfekt , room nice, breakfast excellent, also dinner very good !

Miinukset: Was not to impressed by sauna and pool area , very little space to find any place to lay down for a while !

Plussat: Service in general was good. location is excellent.

Miinukset: The restaurant was very inflexible, and reservations were a big discussion, even though plenty of space available. Restaurant pricing was also really on higher side. The spa area was not even close to 5-star standard: small pool, very simpla sauna, and really tiny relaxation area.

Plussat: Clean. Modern. Comfortable.

Miinukset: Bad WiFi. No breakfast included. No in room coffee. TV wasn’t easy. We needed get an bucket for ice from the restaurant. The fitted bed sheet didn’t fit.

Plussat: Friendly stuft, quiet, central. The restaurant is very good.

Miinukset: The pillow is too massive and there is no way to get a slimmer one.

Miinukset: Pysäköinti 14€!!!

Plussat: The location of the hotel is great and the parking is very convenient if you have a car. The breakfast room has a little outside terrace! The receptionist has been just great and gave plenty of useful sightseeing tips

Miinukset: Weather was very hot and there was no airco, plus rooms even if are modern are very small and not really up tp the park inn standard i am used to

Plussat: Good room, comfortable beds, excellent breakfast.

Miinukset: Nothing

Plussat: Hieno, iso huone (superior). Ei melua. Sijainti vanhan keskustan vieressä.

Plussat: Good room, good breakfast, nice stuff and easy to park.

Plussat: The beds were far more comfortable than most other hotel beds. The breakfast room was spacious. The staff were most friendly.

Miinukset: The door of our room, 113, was not sound-proof and one could hear every noise/conversation in the corridor outside. The concept of fresh fried-eggs to order is excellent: Unfortunately, this concept results in a queue. The layout of the breakfast room was such that one had to hunt for milk, then butter, then jam. then cheese etc because everything was so widely distributed instead of central.

Plussat: Comfort close to train and old city

Miinukset: I would have lked tea and coffee making facilities

Plussat: Sijainti erinomainen vanhan kaupungin portilla. Aamiainen monipuolinen ja herkullinen. Matkakumppanina oleva koira oli myös huomioitu, huoneessa oli sille vesiastia ja pieni makupalapussi. Parkkipaikkoja oli riittävästi. Ehdoton suositus tälle hotellille.

Miinukset: —

Plussat: I like the location because it near the city centrum.

Miinukset: The TV channel only in Germany

Plussat: Everything- and I will come back

Plussat: Good central location with free parking

Plussat: Good location to the centre and sights and restaurants

Miinukset: We had a room at the bottom and it was a smell like basement and no aircon. But otherwise clean.

Plussat: Very nice staff and easy to checkin. Good breakfast.

Plussat: Room very clean and airy. Staff helpful. The breakfast was adequate.

Miinukset: Crowded breakfast room with congestion around the buffet area.

Plussat: Local to the old town

Miinukset: Bit of a noisy room at the front of the hotel opposite the bus station.

Plussat: The well laid out Breakfast, providing a good range of choice, was spoilt by Scrambled egg & Bacon being visually unappealing, therefore not eaten. Disappointing! A small but important point. Parking a car is a challenge with a very narrow entrance. However it is underground and secure. Ask about your room location before carrying your luggage back and forth, from reception. Important for the elderly. Overall, better than average.

Miinukset: As stated above.

Plussat: Breakfast fruit salad was probably prepared the night before and stored in too cold a fridge for sensitive fruits which were stale in somecases and frost damaged in others.

Miinukset: No fridge in room. Double bed was two singles pushed together without a locking device to hold them together meaning they moved apart to create a gap.

Plussat: Perhehuone oli tilava.

Miinukset: Henkilökunta ei osannut englantia.

Plussat: Clean, comfortable. Lift though it is still necessary to carry luggage up stairs at entrance (both times reception staff were very helpful when I requested assistance). Friendly reception English speaking. When I had a problem in my room it was attended to immediately and to my satisfaction. Very close to rail station and international bus drop off. Easy walking distance to the wonderful old town. Good variety/choices for breakfast. Highly recommended.

Plussat: Lokatie was top

Plussat: Hienoa, että oli näin hyvä paikka, johonka pääsi yöpymään, kun oli illalla tullut laivalla Saksaan.

Plussat: Siisti puhdas huone, palvelu loistava, aamiainen hyvä

Miinukset: Kaikki toimi hyvin