Ballarat hotellia

Plussat: Really good central spot to enjoy Ballarat.

Plussat: Staffs are very kind

Miinukset: Room is too tiny, bed felt not comfortable.

Plussat: Just the quality, history and splendour of the building is fascinating in itself, and that alone is worth going to stay at Craig's. There are some parts of the hotel that are dated (ironically, given how old it is), such as the restaurant and bar area, but the rooms are splendid and a walk through the hallways is splendid. The food for breakfast and dinner in the main dining room was lovely, and we really enjoyed everything we ate. DO STAY HERE.

Miinukset: The service was good, but it really could be better and made to be part of the experience overall. Everyone we met were friendly and professional, but still there was something missing for such a grand, old hotel. The bar was nice for a drink, but really lacked atmosphere, and again there are missed opportunities in terms of the decor and mood. The hotel is currently on the market, and hope the new owners maintain its history and quality, while giving it a new identity and modernise the style a bit.

Plussat: A quick one day lunch stopover & we enjoyed our sleepover

Plussat: I love the history of this hotel. It is like stepping back in time. It has been beautifully restored and has a wonderful feeling about it. It is situated in a convenient location within walking distance of restaurants and shopping. The staff are friendly and helpful and I enjoyed my stay. Gorgeous bathrooms and very comfortable beds.

Plussat: Jazz music Big bed Decorations

Miinukset: I don't like bath/showers to stand in Restaurant food portion size, I was still hungry Also I don't know what anything on the menu meant because it used very foreign French words that I don't imagine many people outside the French dining bubble understand

Plussat: Modern looking rooms

Miinukset: Bar was closed being renovated other than that great place to stay

Plussat: Location

Miinukset: Facility - hair dryer had smell, it's dangerous

Plussat: Excellent location ! Close to CBD and train station, easy to take train to Melbourne.

Miinukset: Nothing

Plussat: Nice and clean. Netflix. On site parking. Good location. Great value for money!

Miinukset: Nothing

Plussat: The period building and balcony.

Miinukset: The car parking was very limited and difficult to find.

Plussat: We stayed here for 3 nights over Melbourne cup weekend and the room was great. Clean, modern and comfortable. Staff were polite, courteous and respectful. My only gripe would be I was left disappointed with the food. I read many reviews before booking and most reviews said the food was good, unfortunately I cannot say the same. No table service for evening meals and the food was only average. Apart from that, location was great and there are plenty of restaurants close by where you can share your money around town!!

Plussat: Reception staff were very professional and helpful.

Miinukset: The room had one small window. It was dark. The reception staff are based next door at another property. So the bar staff have to call them and you have to wait for them, when arriving or leaving.

Plussat: Great position

Miinukset: Awful parking facilities, quite a walk in the rain back to the hotel from a boggy car park. All pervasive smell of smoke throughout the hotel, dreadful smell in the lift!

Plussat: Position is fantastic, parked up the car and walked around. The hotels decor was awesome, very inviting.

Miinukset: The room was directly above a disco, not good when you are a senior. It thumped music till early in the morning. Very disappointed that we werent informed of that before we arrived especially when it was booked a fair time ago. When mentioned that to reception and was advised that they do if booked through their website, not if another site takes the booking. Pretty poor !

Plussat: Very helpful staff; great location; very clean.

Miinukset: Studio is somewhat small, but adequate if just sleeping/showering, etc. Limited seating.

Plussat: Aloe & location. General staff great, breakfast had a great variety. Good hot water & plenty of access points. Two exits to two main roads was really handy

Miinukset: Mattresses need to b replaced, hard wire around outside & generally lumpy. If you have a large vehicle it will be tight to move about & park

Plussat: Close to the centre of Ballarat for shopping, great breakfast and service.

Plussat: The breakfast was great, we really enjoyed. Friday happy hour was good as well.

Miinukset: The dampness in bathroom was a concern as no external vent, but water pressure was very good.

Plussat: The bed had a big saggy spot on one side

Miinukset: The bed was very uncomfortable sagged on one side and gave me a sore back . Put workers that leave early in one section so they donot disrupt other guests.

Plussat: Central location. Clean large spaces and comfy beds and pillows

Plussat: It was within walking distance to the venue I needed to attend

Miinukset: The furnishings were dated. The fridge was very noisy. The split system remote did not work. Finally worked out I had to stand on the bed and reach up to manually turn the heater on. The lights above the bed were faulty. When attempting to change the direction of the light it would flicker and then go off as if there was a connection fault. This continued whenever it was touched. There was a lack of staff at reception on check out at 8:00 in the morning. There were two staff members in a room behind reception acting as though there was no-one waiting. One would only come out if you pressed the bell even though they knew you were there. Due to the amount of people leaving at that time I ended up leaving my key in my room and just left. I will not stay here again.

Plussat: We found the breakfast excellent, we enjoyed a beautiful meal in the dining room and the dining staff and cleaning staff were excellent.

Miinukset: The bed and the cigarette smoke filtering through from the next room

Plussat: Value for money, great water pressure in the shower

Miinukset: Checkout could have been easier