Ela Quality Resort Belek - Kids Concept

This was not our fist time at Ela Quality. Last time we stayed in sea view room and it was great. It was in the building that is parallel to the shore. This time, we also booked a sea view room and it was NOT a sea view room. You had to stand by the window to partially see the sea. See the attached photos. It was in the other building that was perpendicular to the shore. We came specifically to this hotel because of their sea view rooms that we stayed in in the first time. We talked to the receptionist, he said that all the rooms there are sea view rooms. Only the ones that have a view to the parking lot are not. We tried to talk to his manager. He said the same. But what we got is absolutely not a sea view room. At most you can call it a partially sea view room. They should change that in booking.com In addition, the manager's attitude was not the best when he was talking to us. If you get a sea view room in the other building that will be a room with a great view. By the other building I mean the building you can see in the photos which is not the building our rooms are in. We expected from them either to bill us for a regular room or to give us a free upgrade. Neither of those happened and they insisted that our room is a full sea room view. Be careful if you book a sea view room. You may only get a partial sea view balcony. By the way, we were 5 families and we all got the same "partial sea view rooms" The water in the pools outside was very cold. Almost no one was in the pools. This was in the beginning of October. We thought the water in the inner pool will be better but it wasn't also heated at all. In another regard, I think they have a wide variety of food. But not of a good quality. Neither of us will stay there again.