Belek hotellia

Plussat: Staff politness , the enviroment was so greatful , alot of happiness Special Thanks for Ali Razi manger oncall and his staff .

Miinukset: Need more acsessories inbtheir furnature , they can substitute sweets with fruits

Plussat: Everything is excellent

Miinukset: Nothing

Plussat: Every thing was ok, big-nice hotel with a lot of facilities.

Miinukset: Must to be all inclusive for everyone, sad when you must to pay when others have all inclusive. In booking doesn’t speak about this. No PlayStation in the room, need take with deposit from reception.

Plussat: Breakfast was excellent, the buffet is very big.

Miinukset: Not recommended to go in the winter. Most of the games and facilities are closed in the winter. The place looked empty. The restaurants there are pretty expensive.

Plussat: It was really an amazing experience starting from the great staff Mr.Ali was very welcoming All the staff speaks English and gives u perfect service ,The rooms were very clean Restaurant,shopping, Theme park everything u want to do for you will find Great Breakfast make sure you have it

Miinukset: Not much activities in winter but still theme park is opened

Plussat: nice for kidz and its new and dulphin show shopping cinter

Miinukset: in winter most fo the games is close its far from the city its very noise music all the time cant sleep at night muisc stop at 12 am car parking man is talking bad languge and most of the stuff dont speek english its hard to explin some thing to them i dont recommend this hotel the were a reception and a girl explaing for gust every thin she cant speek english

Plussat: Actually this is very high class place. I took the simplest room and it was very nice, comfortable and tasteful. "Tasteful" apply to all the hotel, it is not just posh and luxurious, it is done with taste and attention to detail. A lot of activities, whatever you want: sports, live music, cinema you name it. Beautiful park, nice beach and swimming pools. Staff is friendly and attentive. I have stayed for 3 days, then extended for two more.

Miinukset: The only complaint you could probably make is that there's so many interesting things, you'll have a hard time to try everything ))

Plussat: This hotel is a good option compared to other “premium” hotels in the Belek region. Good staff and quality food&drinks

Miinukset: The number of staff was insufficient. We couldn't feel as special as the hotel promised. Maybe because of we went there out of season. It is not the right hotel to go with your girlfriend or boyfriend. It’s right for families.

Plussat: Excellent place. Super nice. Have written extended review previously.

Plussat: This was our first time staying at Rixos and I must say it has been an amazing experience. The staff were very helpful and attentive. The food was amazing. Spa facilities are free and we enjoyed the Turkish bath and sauna. Thoroughly enjoyed my stay and would definitely book this resort again. Special thanks to Mr. Nigar, Ayday and the staff at Turquoise restaurant for solving the Tea incident and for looking after us.We were even surprised with treats in room. And last but not the least Thanks to chef Deepak Singh and Jeetendra for amazing Indian food. And also special Thanks to Irina at guest relations for getting the eyedrops for my wife. Once again on behalf of my whole family I give my gratitude for their exceptional hospitality.

Miinukset: None

Plussat: Everything

Plussat: everything

Miinukset: nothing

Plussat: Each and every thing about this property is amazing. Food, beach, rooms ... you name it and you wont regret it. Highly recommend this property if you are in Belek, Antalya. A special mention for the guest relations team and specially their manager Alena Kircaali. They are always there to help you and will go out of their way to make your stay comfortable and smooth.

Miinukset: The Lobby Bar that is open 24 hrs, should not allow kids in that area.

Miinukset: Too noisy and too many people around. The music was too loud heard everywhere and even in the room till midnight or longer, so it was hard to get asleep. Room was not cleaned properly. I think that the price doesn't correspond to the quality.

Plussat: We like our room and facilities, views, cleaning, food was good,

Miinukset: The staff dont speak any language only turkish, the food at restaurant is always the same, nothing new.

Miinukset: I think the entertainment in the evening was poor

Plussat: Location, options for the kids

Miinukset: Rooms are not clean, staff are not really welcoming. Crowd management not properly done. Expensive

Plussat: vary good.

Miinukset: nathing

Plussat: Location was fine with nice service and big rooms, the pool was big and nice with pools for children

Miinukset: Our stay was good and comfortable but still it does not justify the big money that was paid.

Miinukset: It might be better if Asian food also be served

Plussat: The personnel in hotel was wonderful. Great thanks to guest relation services, who helped us in all issues we had. When our child was ill he got special present from the hotel, it was very pretty moment! Hotel delivered special present to room on Chrismas also. Kids were happy ) Chrimas party organised by hotel was wonderful. A lot of russian meals were cooked by the hotel. The soup "Borsh" was as good as we have it in Russia. We were really suprised :) Thanks to you Susesi team!

Miinukset: Very very bad Wi-fi, didn't see such a bad Wi-fi in Turkish hotels before. It is almost not working in the most places in the hotel and even in rooms. Good Wi-Fi was only in Mor Club, Fitness and reception floor.

Plussat: The place is like heaven

Miinukset: Everything was perfect

Plussat: Todellinen luksushotelli! Siisti, palvelu erinomaista, ruoka taivaallista. Lapsetkin viihtyivät mainiosti!

Plussat: Everything

Miinukset: Nothing

Plussat: Great hotel! Very beautiful surroundings, excellent facilities, very good beach area, delicious food.

Miinukset: Paid spa treatments

Plussat: Food and Beverage was for free for the three meals a day

Miinukset: front desk staff was extremly rude and un professional, made me decide never ever come back for this hotel

Plussat: Great place for vacation with kids

Plussat: Everything

Miinukset: Could not fault anything

Miinukset: The food was not the best campers to the price... some of the staff (most of)was horrible and some (10%)was nice. We had all inclusive and the staff act like we are taking from their own pockets :(

Plussat: Everything was fine...

Miinukset: Nothing...

Plussat: Everything

Miinukset: Everything was very okay

Plussat: Staff is very helpful and friendly, always tried to accomodate our needs. Nice gala dinner. Very good food buffet. Also bar personnel are great and remember your choices;) Nice and clean spa and inside swimming pool ( in winter season 1 outside pool is also open!) There are also some small shops downstairs, incase you have forgotten something.

Miinukset: In winter season they take opportunity to fix-up the outside swimming pools and whole area, which maybe was littlebit loud, but fully understandable and in summer the guests will have a fresh beaytiful expetience ;) In winter season not too many activities for kids (in the evening sometimes bingo or quiz night)

Plussat: Henkilökunta oli todella ystävällistä ja huomioivat lapset. Erityisesti VIP-rantapaviljongin tarjoilija-Ali on huipputyyppi ja keksi hauskoja juttuja!

Plussat: The room was large and cozy. The lobby, restaurant and spa were clean, spacious, cozy. The food is fresh and delicious. The staff are extremely friendly and helpful.

Plussat: Very quite

Miinukset: Staff never smile

Miinukset: Some of the staff was angry and they wasnt think that we payed 175$

Plussat: Location, food and swimming pool

Miinukset: Check in was not good and the AC for my kids room was not cooling

Plussat: Hotel is well equipped for disable people. Access to restaurant, pool including hydrolic lift to main swimming pool is brilliant and easy to use. 4 brilliant water slides kept my 10 year old happy and occupied. Evening entertainment was very good too.

Miinukset: Not enough staff around the pool area

Plussat: Nothing special

Miinukset: Boring and food is not clean and beach is not clean. I found a dead fly in the green salad

Plussat: Rooms are nice and clean. Nice Entertainment program every day mainly for the kids.

Miinukset: A la carte restaurants are not open every day, Food was almost the same in the open buffet. Wine not tasty. No service for drinks. You have to go to the bar and get your drink. Alcoholic Drinks brands are not premium. Only one flavor of ice cream. Sometimes they do not serve. Some staff are not very well trained and do not speak English.

Plussat: I liked the service. Good selection of food. Thanks to the people who worked hard to provide excellent customer service.

Miinukset: Did not like that some people tried to sell stuff every day.

Plussat: Swimming pools.

Miinukset: Neither the toilet or bath tub were cleaned during our seven day stay. I’m suspect that the drinks were watered down and there was very little alcohol content in any of the mixed drinks. There was only one beer type to choose form and it was alcohol free. The wine was from a box.

Plussat: I've got upgrade to luxe, which is always nice.

Miinukset: I've also been to Standart rooms and they were absolutely not 5* (not even close). Staff was rude sometimes and very often unrespectfull. Restaurant was poor. From fruits only water melone. Same variety of food every day and low level of presentation. Worst breakfast I had in Turkey. Rooms weren't cleaned properly. There were just too many things for additional money for an 'all inclusive' hotel.

Plussat: Their garden

Miinukset: At first, they told us that they doesn t have sea view rooms, therefore, we stayed in a cottage...

Plussat: Nothing

Miinukset: Service to antaliya and of course to air port. The quality of drinks

Plussat: out door facilities , daily programmes

Miinukset: No Bathroom Amenities at all , you need to take shampoo , soap, tooth bursh , tooth paste and.......with you ....... there is no tarnsportation facility from hotel to city center , antaliya and air port .......hotel accept to change forigen currencies to Turkish Lira , but they don't change Turkish Lira to other currencies....

Plussat: Everything you needed was there and the garden was wonderful

Miinukset: Juices - a bit too 'chemical'

Plussat:

Miinukset: guesr service, they are not like the concierge of the 5 star hotel, they are not helpful enough, they are not friendly enough, etc

Plussat: Location, restaurant staff

Miinukset: Reception staff was rude

Plussat: Really good facilities and super clean

Miinukset: Not ideal for adults only travellers as it is full of children

Plussat: everything is modest, beautiful

Plussat: Italian restaurant à la carte is the best Nice rooms and clean ones But mini bar not filled everyday

Miinukset: I didn’t like that besides the restaurants a la carte the buffet is the same everyday I can remember the place of every dish

Plussat: - Great facilities - Great food - Very clean - Great Spa and fitness - Excellent wifi - Spacious rooms

Miinukset: - Do not go there unless you are Russian. We have been in 12 different hotels in Turkey thus far, but this was almost a Russian colony. We are Belgian, thus we are used to adapt and don't mind this at all, but I could easily imagine that such environment could be rather intimidating for others. - We were close to be ripped off by upon check-in on 26 December 2019. We had paid the total cost of our stay in advance by credit card and were there during New Year's Eve. The booking form clearly said that all meals were included and didn't say anything about an additional cost for New Year's Eve. Upon arrival, the staff refused to give us the room key if we didn't pay 150€ for their New Year's Eve festivities. We told them that we were not planning to attend those festivities and didn't want to pay this additional cost. They became quite aggressive and humiliated us in public. Only upon insisting and discussing, the staff agreed to give us the room key and we didn't had to pay the 150€. It turned out a couple of days later that the New Year's Eve festivities were only an option they offered to all customers and that they wanted to aggressively impose this to us. It was eventually solved but the staff refused to apologize. Having spent our holidays over 10 times in Turkey over the past few years, including during the Christmas holidays, such situation never happened before.

Plussat: View Location Spa

Miinukset: Closed restaurants for the winter

Plussat: Kids club, pools, sea and the foods. Rooms are very calm you can not hear any noise from outside.

Miinukset: kids bufe was lacking, they should think about this.

Plussat: Very good is all-inclusive beach resorts are your thing. Good for families with young kids are all facilites are geared towards them. Not recommended if you want more out of your holiday than being on the beach, eating and drinking and dancing at night.

Miinukset: Noise!! My room was facing the entertainment area with loud pop music every night. Forget any sleep.

Plussat: The hotel was beautiful, very relaxing, but also with lots of activities. Sometimes the staff would be a bit late for a scheduled activity. If you like golf, you will love this resort.

Plussat: Rooms were very large and nicely decorated. Beach was clean and well kept. Sunbeds by the pools were comfortable.

Miinukset: Our room faced the sea and the music at the outdoor pool was extremely loud until midnight every night.

Plussat: excellent facilities

Miinukset: poor customer service . Some of the staff was rude. Only breakfast was great.

Plussat: rooms design was so good ,night parties were wonderful ,view was amazing, hotel for young couples

Miinukset: there were kids everywhere and also there are some single arabic boys that bothers us, everywhere is white and cleaning is hard, housekeeping was very bad.

Plussat: Everything was simply ecxcellent. We thank all the management and staff for the exclusive honeymoon stay.Cousine was upper all expectations, service was exceptional, accomodation was like a fairy tale. Thank you, our lovely ADAM&EVE!

Plussat: Fantastic hotel for young couples.Great design.You can both relax and have fun.Very good food.The "ultra all inclusive " formula is awesome.

Plussat: The food was so amazing and the hotel activities and stuff were more than nice,I really recommend everyone to visit it and I will do that in my next holiday.

Miinukset: The hotel does not correspond to the set level and the price. Bad cleaning of numbers. Numbers can not clean till 04.00 p.m to have to have conversation with administration. Restaurants all same also repeat the menu of the main restaurant. Excellent club programs. Not pleasantly because club girls in a current of day видут itself not

Plussat: Holidays in fashion style hotel was very interesting experience for us. But ir you are not young, not fan of modern design, travel with children, this hotel is not a good choice for you. It is not very easy to relax among a lot of mirrows, straight lines and white colour.

Miinukset:

Plussat:

Miinukset: The original "whiteness" that makes the whole design of the hotel is gone. It definitely needs a refurbishment.

Plussat: The design and idea of the hotel is very creative however after 2 days it started to seems boring due to the repition of the same element and furniture (i'm an interior designer) . The swimming pool area is very nice and in general outside area is amaizing. The beach is great . The lighting system and mood are great ans I totally love it !!

Miinukset: The walls of the rooms are covered with mirrors ! It was not a problem to me but it was problem to my parents and other sisters, they felt dizzy after one day of staying. The hotel staff was very rude!!! But these are turkish people, it was not my firsr visit to turkey, and I can assure u they are rude! It shouldnt be like that for a 5 star hotel, even when we had a problem and we talk to the manager, she is also rude and totally unhelpfull !! For muslim people I dont recomend this hotel due to alot of topless women not only laying back but walking around the pool, so we didnt like scene !! They also charge us 70euro per night for a 7 year old kid. At the time of check out, they charge us 30 euro for 3 chocolate bars that we didnt take !

Plussat: an erotic hotel; room view, lightings and mirriors and gorgeous people around was arousing enough for having multiple sex everyday..could easily moans from neighboring rooms during evenings and night which didn't disturb me at all !! entertaiment was organized perfectly

Miinukset: first bad impression was the exchange rate of Euro to TL was rediculously low which made us loose lots of money compared to airport exchange..the angel didn't brief well at the check in date, which they normally should do it perfectly and show the quests around..towels were not changed for 3 days despite of our complaints

Plussat: very nice hotel

Miinukset:

Plussat: Good services

Plussat: Client Relations service worked perfect. They always wondered how could they help and solved the questions quickly. They helped me to make an upgrade to a family suit, cause I traveled together with the children.

Plussat: Food and pools

Miinukset: Internet quality is very bad in the pool area and restaurants.. Air condition unit is hot and they couldn't fix it..

Plussat: staff was amazing, helped with every request. food was amazing, allowed me to make international calls free of charge! pools, beach, gym, amazing!! did the Ironman70.3, and will highly recommend the hotel for next year

Miinukset: TV channels had no english movies. not a big issue, just saying....

Plussat: Very upmarket Food was excellent

Miinukset: Waiters do not speak English

Miinukset: Olisi tarvetta hyllykomerolle! Nyt kaikki urheilupaidat ym.täytyi säilyttää laukuissa sohvalla, koska vaatekomerossa vain 4 henkaria ...

Plussat: Hyvä ruoka. Siisti. Hieno

Miinukset: Liian valoisa illallisravintola

Plussat: The staff is very polite. Meal are different and good. The big territory, A lot of facilities (especialy for kids). Comfortable rooms. Indoor swimming pool and gym. Great sauna and spa service. Room service is also good.

Plussat: They gave me a cookie for my birthday... cool

Plussat: Every thing

Miinukset: Dinner only one restaurant and crowded

Plussat: Food was great and varied each meal. Could ask for fresh omelette lnow a lot of facilities are closed for winter, still had fun l lol L LL l LLl LL L L Ł l L L L L L LLLL Llllllllllll LLl L LL lL llllLlLlllolly LLlllll

Miinukset: Winter time has reduced commitments to entertain the guests as the swimming pool inside was a bot cold for a morning.

Plussat: Large, airy, lovely grounds, big bedroom. Close to swim start for the Ironman triathalon

Miinukset: Long wait for lifts and no ice cream available in main restaurant. Swimming pool closed from 1st November which seemed early

Plussat: henkilökunta miellyttävää , ruoka hyvää, jokainen löysi syötävää

Miinukset: huoneet kuluneet ja aikansa eläneet

Plussat: Food was excellent as always.

Miinukset: smokers smoking in garden just in front of the rooms making noice in the night was disturbing very much.

Plussat: Henkilökunta oli reipasta ja lukumäärä suhteessa asiakasmäärään erinomainen. Ruoka oli monipuolista ja maittavaa. Ilmastointi toimi hyvin ja hotellilla oli laajat piha-alueet. Netistä pääsi katsomaan esim. päiväkohtaiset säätiedot ilman veloitusta. Hyvä hieronta.

Miinukset: Luulin informaation perusteella varanneeni kolmen hengen (sängyn) huoneen, joka olikin kahden hengen huone lisävuoteella... Tosin se osoittautui ihan nukkumakelpoiseksi.

Plussat: Good food, nice personel and professional massage powered by girls from Bali.

Plussat: price quality ratio and very attentive reception people

Miinukset: lobby and restaurant service could smile a little bit more.

Plussat: The all inclusive terms - nothing to worry about, just relax and enjoy holidays.

Miinukset: The so called triple room was actually a double room with additional bed, so it was kind of cheating. There was no bowling, which was advertised on the web site - another cheating. Very old, rusty and poor fitness equipment. Faulty Wi-Fi connection.

Plussat: services

Miinukset: prices for water sports

Plussat: Staff is realy good. Meals on open buffet are very delicious and varied.

Miinukset: There is nearly zero sound insulation between rooms.

Plussat: Amazingly friendly and smiley staff.

Miinukset: The prices of the spa... ridiculously expensive! And they resist to accept credit card payments in order to avoid paying commission. They prefer to drive you 20 km to the nearest ATM machine and let you withdraw the money... in Euros, of course!

Plussat: I changed my room twice. At the end I got a room with a wonderful view of the sea.

Miinukset: The quality is below 5 star rating in my opinion. The standard rooms are small, the quality of the food is poor. It is an all inclusive hotel. Therefore a sacrifice is made from quality to get the quantity.

Plussat: foods were delicious and waiters were excellent

Miinukset: everyting was good

Plussat: Food and quality of good is great

Miinukset: Junior sea view suite is not suite, room service is not good, better to stay at land of legends in normal room with access to park and other facilities.

Plussat: Allasalue oli viihtyisä ja sopivan kokoinen.

Miinukset: Ruoka oli lähes samaa koko viikon. Iltaohjelma oli vaatimaton, vaikka puitteet hyvät. Baarissa juomia tarjottiin osittain muovikupeista ja drinkit oli sinnepäin, vaikka kyseessä 5 tähden hotelli.

Plussat: Good Facilities , comfortable

Miinukset: Need more day and night activities

Plussat: We stayed for 12 days. A lot of green areas and sports facilities that were kept tidy and clean. Delicious food (+desserts) and high service level in general. Staff was happy and smiling. Great view from our room. Entertainment team during the day and activities/shows during the evening was a good add on to the overall experience.

Miinukset: A warm kids pool (34-36 degrees) could have been perfect. The location is a bit far from the city center if you would like to go there often but you do not need that as you have everything in the hotel.

Plussat: The resort was above expectations. I was planning to book a different hotel but this was a last minute choice. Definitely family friendly. Location, beach, pool and daily night activities were alp excellent. The resort is huge. The buffet selection was good and food was great.

Miinukset: AC was a little bit warm. Pool water was extremely cold but still enjoyed it.

Plussat: Food was excellent with a great choice of variety Rooms were big and comfortable with kids Lots of activities from aqua park, to the beach to a zoo

Miinukset: Nothing

Plussat: Breakfast was very good , plenty to chose from

Miinukset: nothing , all good

Plussat: Great hotel with nice staff...

Plussat: Great pools on several different areas. Fun water slide park for kids and nice pirate pool for little kids. Villas were amazing and came with fantastic VIP service including the Villa diamond lounge and your own cabana with service on the beach. So relaxing and beautiful and much quieter than the regular offering. Some wonderful employees like Ahmet who helped us with VIP food services and the ladies of guest services. We also had a great waiter at the Asian and Italian restaurant. We saw two evening shows which were good-from groups they brought in. We stayed for 5 full days and had two off site half day tours. Wish we had at least one more day!

Miinukset: Some water slides had 12+ limit, some with 10+, some you can ride with a parent. If you are under 10, there is only one slide you can ride by yourself. Our 7 year old still enjoyed the pirate kid pool. Both of these kid areas close at lunch time for an hour. We wish this was different or at least they traded off. Not enough life guards in pirate pool area or at beach.

Plussat: The staff are awesome and friendly. Special thanks to Mr. Maher & Mr. Selman whom made our stay on ease, comfort and feels like home.

Miinukset: The building is old and food could be improved for lunch & dinner.

Plussat: We were several times in Turkey and North Cyprus in similar hotels as Limak Arcadia. Everywhere we have experienced issues to complain. But not here. Our two weeks in Limak Arcadia were awesome. It's not a luxury place. It's a fair one for fair money. The location, the staff, the meals, the Turkish bath, the pools, the beach, the sand were just great. The Entertainment Team is the best what I have ever seen. They are really gorgeous. All day activities for all ages. And they have some fantastic own shows, egg. Michael Jackson, Lion King, Gladiator, The Pirates of Arcadia and so on. Near that we have seen a lot of high quality shows from invited teams as Circus, Turkish night, Salsa, Acrobatic shows and so on. Very warm greetings to Bouchra, Toto, Ariana, George and Abdullah, the Entertainment Team Chief. Don't miss to make excursion in Antalya including boat trip and Teleferic! Thank you Limak Arcadia for the fantastic two weeks spent in your Resort. Hope to visit you soon again.

Miinukset: Jelly fish bites my son. But we have received very professional medical care from First Aid Nurse and Doctor. Thanks a lot again for it.

Plussat: The food

Miinukset: We were not informed that the rooms were away from main building where meals and lobby were.

Plussat: Food was good. Staff is friendly.

Miinukset: Mold. Ants in the room. Rooms are far from 5 stars maybe 3.5 maximum. The waterfall pool is framed to look like salt in the presentation. Guess what... it's not. It's a paint job and a bad one at that. Would not stay again...ever.

Plussat: Rich food and good environment

Miinukset: Hotel under renovation, sometimes noisy

Plussat: Great location. Not big, but cosy standard rooms with slippers and bathrobes. Good matrasses. Great food, I think much better and more various than in other same level hotels. Nice territory (saw twice turtles on the territory). We presented at Helloween - great respect to mini-club animators for their hard work in creating all picturesque figures and hand-mades of witches and other personages and the whole atmosphere at the territory of the club. Children and parents were delighted. best regards to Nina from guest relations and Ismet - Front Office Manager)))

Miinukset: biggest minus: drinks!!! Those who come to enjoy their usage of UI drinks and coctails - it's not that place, especially coctails!!! not cosy pillows (flat and hard) no heated pools (were empty during our stay)

Plussat: My wife and I were celebrating our 38th anniversary and didn’t know that Arcadia was clearly a family resort. We were bummed when we arrived, but the manganees and staff were phenomenal, got us a great room, a bottle of wine, and even though this place is awesome for children (I would love to bring my grandchild and his parents), there is enough to do and plenty of more private areas (especially on the pier) to be away from it all. It turned out to be a great week!

Miinukset: Everyone could be better, but I find a lot of pettiness on these reviews, so other than a few small things, there is nothing to complain about.

Plussat: The beach.. The green area..

Miinukset: There are Cockroaches in bathrooms emerging at night.. The restaurant capacity is always less that the number of guests.. Sometimes you can not find a table for ten minutes... People waiting for their turn to get Fried omelette some times up to twenty guests while one cook serving.. Much more reasons too.

Plussat: All inclusive

Miinukset: Not all staff speak English

Plussat: The staff was so kind og friendly, Always smiling and helpful. The hotel was also very clean on every aspect with Great tasting food. This wont ve our last visit.

Plussat: The location is great, great food. Good shows. Nice people at the reception.

Miinukset: The people are not so nice , the animation team is great but in the main restaurant , for eg. Boss Zafer was not so nice to us and always looking what we eat it is for us or for the babies, all other guest use blender for shake and when i took it , we scream at me in the main restsurant in from of all the guest and said this is for baby not for adult, he saw that other guest use it before me but he scream on me.. This is something that is not so good to the guest when you on all inclusive holiday. Respect the guest nevermind where he is from. Also the bathroom is not good cleaned. And we get the towels afternoon , sometimes we have to call to bring us because they forget. The bathroom has the same stains from 2 days ago when we take shoower or wash teeth. Mini bar was not full again in 7 days that we were staying. They dont separate in main restsurant the area for childern and adult. We were eating in the adult area but they put next to us family with 2 small babies, all diner crying. INTERNET NEVER WORKED!

Plussat: Wifi not ideal

Miinukset: Huge and very well maintained garden spaces, abundant delicious food and excellent service throughout the hotel!

Plussat: Personal care was taken to all guest

Plussat: Very good location, greenery and garden on the hotel territory. Cleanliness of the rooms.

Miinukset: Internet connection in rooms was not good, though it was good in the lobby, around pool and even on the beach.

Plussat: The staff was excellent, very friendly and helpful, the place was extremely clean and the food was great.

Plussat: The activities,the daily shows, the music were so much fun, the food was amazing and the pools and the sea were great. Arrange for transport online, it's much cheeper, up to 50% less than the cost provided face to face.

Miinukset: The internet connection wasn't at its best. The mini market items were over priced. The beds are very comfortable, but I think that's because I dont like very hard beds.

Plussat: Classic Turkish hospitality,which I have seen only in Balkan nations. They are very kind and polite and have decent knowledge in various languages,their smile isn’t sour,it is honest. Also the check out time was at 12pm so you don’t have to wake up like I had to do in most of hotels that I stayed in during my life. That is a big PLUS for me.

Miinukset: I have nothing to complain to.

Plussat: Lovely modern feel, nice room decor and fabulous entertainment

Miinukset: Buffet was a little repetitive and difficult to book into restaurants as always full

Plussat: Great facilities, lots of tree and nature inside of hotel, stuff is amazing

Miinukset: Payment system, first were asking to pay by card then their portal was not working, asked to pay in cash on arrival, then again asked for card, at the end due to the system had to pay by cash upon arrival.

Plussat: After the renovation the hotel really manages to get maximum out of the relatively big territory (though indeed smaller than Gloria or Rixos). The territory is green, comfortable and very much kids-friendly, while having 16+ area for their relaxed time. Food is quit good but not enough options of a-la carte restaurants for this level of pricing. The aquapark and amusing park are fantastic for kids entertainment, and overall entertaiment program is great, both for kids and adults!

Miinukset: They are really trying to deliver good level of service, however, with more people coming in and high season it became obvious that they are failing: rooms make up quality was down and number of days noone simply cleaned it at all! There is no enough waiters in the restaurants and those that are in really overwhelmed in the rush hours.

Plussat: No hidden fees at the hotels.. some other all inclusive hotels some alcohols or branded ice cream cost extra.. but not this hotel.. absolutely free

Miinukset: The rooms are not very clean. Even with tipping..

Plussat: Hyvät altaat ja liukumäet. Ranta vieressä, pystyi olemaan aamupäivän altaalla ja iltapäivän rannalla. 5-vuotias lapsen kanssa erittäin hyvä paikka

Miinukset: Alueella ei ollut mitään muuta kuin hotelleja.

Plussat: the treatment of staff and thier respectfull , the services with cleaning , viewes

Miinukset: nothing i'm honest

Plussat: The location and facility was perfect, the stuff was very helpful and polite. For sure I will book this hotel when I go to Belek again.

Plussat: staff smiling and positive... great hospitality...

Miinukset: glasses were not clean at the restaurant....

Plussat: It was a wonderful honeymoon there

Plussat: Property clean and comfortable

Miinukset: Location

Plussat: staff at the restaurants and pools are very nice and all the time welcoming though the main restuarant was always crowded but the service was excellent food is very tasty and available at all spots 24 hrs even room service is amazing. i requested extra blankets and pillows and it was there in seconds my kids loved the place and the evening shows everything was perfect except for the taxi incident at our checkout

Miinukset: check in: our room wasnot ready and we had to wait almost an hr although check in is at 2 the guy at the check out wasnot helpful at all when we requested a taxi to the airport. we were 4 adults and two children we ended up with two taxis and 90$ we appreciated if he told us in advance that their taxi is small we could have saved time and requested something affordable

Plussat: Beyond expectations

Miinukset: First night spent in different rooms of those I booked, then needed to move to my booked rooms.

Plussat: Private pool when you get the correct room

Miinukset: some people started swimming at 6 or 7 am which is quite noisy.

Plussat: كل شي، every thing

Miinukset: .

Plussat: The location is great both for families and for golf players. The facility is well maintained, good food, enjoyable entertainment.

Miinukset: I think the staff could do more about helping people find lost things. My bathrobe was taken from the spa with some small things in the pocket and never found again, and also my mother forgot her sunglasses on a bench in the lobby and nobody could find them. Security needs an upgrade.

Plussat: Kids club! Spa!

Plussat: Food Beverages Service Personal Kids club Christmas dinner

Plussat: Something from the movies There is a girl named Rufina A great deal has been with us The whole time has saved us Help us with everything Clean hotel Save everything included to try again There is also a reception guy by the name of LVI JUNIOR NGON A nice guy loves to

Plussat: The place exceeded my expectation! Large resort with many facilities around that made us spend the entire 4 nights inside without leaving the resort! Enjoyed the main restaurant a lot. Though the food is mostly repetitive, but the size and number of options offered meant we can try different items each time we go there and won't get bored. Enjoyed walking around the resort both at daytime and nighttime, while spending time at the beach, outdoor bar or inside cafe. WIFI coverage was superb, and it even reaches the beach! Room was bigger than it appeared in the photos, and was very cozy. Hot water available all the time in the shower, with good pressure too! Friendly staff all over since we walked through the gate until we left. It made my first trip to Turkey a very memorable one for sure.

Miinukset: Slight confusion using the 'clean my room' and 'do not disturb' signs. They are not signs but rather something that looks like a curtain tiebacks. Had housekeeping coming when we didn't want to until we figured what these tiebacks were for. I think another more obvious signs could be better.

Plussat: Excellent location, very well maintained, lots to do and you’ll never feel hungry.

Miinukset: Nothing to dislike.

Plussat: location good, amenities good

Miinukset: nothing

Plussat: Everything

Miinukset: Most of the pools are of same height.

Plussat: It was fantastic, they welcomed us with a nice champagne and accompanied us to the end of our trip. staff are really friendly and polite. the meal is fantastic with a lot of choices.

Plussat: All staff were very friendly especially Aisha from guest service, Hatica at the buffet kids section, serkan from reception, Zuzan, Elena, Nadia and havva from kids club They are always ready to help. Wonderful Spa experience thanks to Angie. The villa beach section was great for families who are looking for privacy and special treatment. The variety of shows, liked the gym facilities.

Miinukset: Furniture is old, need to be renewed. Lighting in the rooms.

Plussat: Richness of the food buffet

Plussat: The food and drink selection was amazing and the entertainment was next level, there was always something for everyone.

Plussat: Service and facilities are very good. Weather is perfect.

Miinukset: Water in the pool and spa is too cold.

Plussat: It is a luxury hotel with very good interior design and facilities. I can say it is the best golf resort in the area. The restaurants were really great. (especially the french cuisine) The hotel stuff lets you free for nearly anything. All you have to do is to relax and enjoy your time. we enjoyed the hotel a lot. I recommend without hesitating.

Miinukset: Some of the workers (I think they were not permanently occupied) are completely different from the others. I would expect all the stuff to be well trained from a hotel like this. The second thing is; I think the hotel needs a green policy. It could be more environment friendly. To make you feel the luxury they waste enormous food. There is no recycling wastes anywhere in the hotel.

Plussat: Very convenient to golf course (Faldo) and good facilities with good food. All inclusive is good value.

Miinukset: Bad customer service.

Plussat: The variety and quality of the food was most impressive, also the friendliness of the staff, attention to detail and cleanliness of the hotel. Facilities and decor excellent.

Miinukset: The water in the hot tubs at the indoor pool did not live up to it's name. Very cold.

Miinukset: the way thereservation for restuarant

Plussat: I liked the rooms and the beach facilities.

Miinukset: It gets a little bit crowded at the main restaurant sometimes, and around the swimming pool tables at night where they have their open air disco.

Plussat: all the services offered and a well kept hotel

Miinukset: I got sick with the food even though it was excellent tasting

Plussat: The hotel design, land scaping, swimming pools, variety of eateries, view from my room over looking the sea and villas. Sport facilities and entertainment. The reception and guest relations were very courtious and helpful.

Miinukset:

Plussat: Staff a friendly and helpful. Food and drink are plentiful and hygiene standards are high so you can eat what you like without worry. Great swimming pools with plenty of space.

Miinukset: Entertainment was decidedly cheesey!