Belek hotellia

Plussat: FOOD: was really good! Especially at the a-la-carte restaurants! GOLF COURSE: very nice golf course

Miinukset: 1. POOR PRICE-VALUE compared to other hotels. We divided our stay into two different hotels. Maxx Royal and Gloria Serenity (both hotels cost same price!). Gloria was clearly a downgrade. Most of the restaurants/bars were closed down, very limited offering. It felt like a total different world compared to MAXX Royal (really great hotel, vivid and great full offering!) 2. INTERIOR: quite outdated and 90’s - needs an update. 3. OFFERING: We stayed beginning of November at the hotel. The Winter offering is very limited at Gloria Serenity. Beach was shut down (even the sun was shining whole week and we had 22-24 degrees). Most of the restaurants were closed, no open-air bars. Nothing! Can't judge the summer offering, I guess that's better! But the price winter/summer are almost the same, I would have expected a decent price reduction to justify their very limited offering. 4. NOT VERY FAMILY FRIENDLY: everywhere 'adults-only places'. I didn't felt welcome with my son at the hotel. E.g. Buffet restaurant: Nice area with day-light (next to window) - adults only. The others had to sit next to the corridor, felt more like an airport hall. Some a-la-carte restaurants allow only once per week kids. Again adults only! 5. VERY CONSERVATIVE MANAGEMENT: there are everywhere too many rules. Like a-la-cart restaurant can be booked only 2 days in advance, if you cancel, you have to pay penalty, at some restaurant adults only etc. When I go for vacation, I'd like to switch off and feel comfortable.

Plussat: Everything was amazing

Miinukset: Nothing

Plussat: Golf

Plussat: Food is great all card restaurants Cleaning of the room Service in restaurants

Miinukset: I don t like beach and comfortable on the beach,beach is not clean, Staff is good but not all of them and need to be more normal in communication especial on reception.

Plussat: The Staff, in the main, are fabulous.

Miinukset: All loungers usually on Piers and Decks had stuff on them but not people. This is a disgrace, there should be a time limit and if no return in that time the it is cleared and made available for less selfish guests,

Plussat: Wonderful facilities. Well equipped gym. Good food with a variety of restaurants. Nice pools saltwater and freshwater. Easy to unwind and relax. Grounds well laid out.

Miinukset: Resevation of sun loungers while not being used by some guests. Biting insects could be a problem at day and night.

Plussat: Everything! Perfect luxury holiday!

Miinukset: Nothing

Plussat: The staff was so kind og friendly, Always smiling and helpful. The hotel was also very clean on every aspect with Great tasting food. This wont ve our last visit.

Plussat: The location is great, great food. Good shows. Nice people at the reception.

Miinukset: The people are not so nice , the animation team is great but in the main restaurant , for eg. Boss Zafer was not so nice to us and always looking what we eat it is for us or for the babies, all other guest use blender for shake and when i took it , we scream at me in the main restsurant in from of all the guest and said this is for baby not for adult, he saw that other guest use it before me but he scream on me.. This is something that is not so good to the guest when you on all inclusive holiday. Respect the guest nevermind where he is from. Also the bathroom is not good cleaned. And we get the towels afternoon , sometimes we have to call to bring us because they forget. The bathroom has the same stains from 2 days ago when we take shoower or wash teeth. Mini bar was not full again in 7 days that we were staying. They dont separate in main restsurant the area for childern and adult. We were eating in the adult area but they put next to us family with 2 small babies, all diner crying. INTERNET NEVER WORKED!

Plussat: Wifi not ideal

Miinukset: Huge and very well maintained garden spaces, abundant delicious food and excellent service throughout the hotel!

Plussat: Very good location, greenery and garden on the hotel territory. Cleanliness of the rooms.

Miinukset: Internet connection in rooms was not good, though it was good in the lobby, around pool and even on the beach.

Plussat: Location of the hotel is great. Close from the sea and from the town. The staff is helpful, kind and always ready to assist customers. We had a great stay!

Plussat: The hotel staff with the Entertainment team was amazing. They helped us everything what we need! The room, the beach and the pool was so good. The Hotel offered us plenty of meal and the drinking service. There were sightful show every night.

Plussat: The staff was excellent, very friendly and helpful, the place was extremely clean and the food was great.

Plussat: nice staff

Miinukset: the bathtooms are old and a lot of cracks

Plussat: Its children friendly

Plussat: The activities,the daily shows, the music were so much fun, the food was amazing and the pools and the sea were great. Arrange for transport online, it's much cheeper, up to 50% less than the cost provided face to face.

Miinukset: The internet connection wasn't at its best. The mini market items were over priced. The beds are very comfortable, but I think that's because I dont like very hard beds.

Plussat: Excellent staff made the stay very enjoyable. Hotel rooms very comfortable and spotless.

Miinukset: The location was a bit isolated.

Plussat: We've been to this hotel for 3rd time in a row, so we really enjoy it, especially in terms of food, entertainment for kids, excellent staff, wonderful landscape with its pine-trees and a wonderful smell from them etc.

Miinukset: The only thing that bothered us is the key lock that kept broken from time to time.

Plussat: Everything was good. All the staff,accomodations,beatch, restaurants,were owesome. the veiw was excellant, all emplowees were freindly,houskeeping, internet and room services. And the most important is the location of the resorts,everything was owesome. Thanks Voyage for your hospitality. Best regardes

Miinukset: Everything.

Plussat: Great facilities, lots of tree and nature inside of hotel, stuff is amazing

Miinukset: Payment system, first were asking to pay by card then their portal was not working, asked to pay in cash on arrival, then again asked for card, at the end due to the system had to pay by cash upon arrival.

Plussat: After the renovation the hotel really manages to get maximum out of the relatively big territory (though indeed smaller than Gloria or Rixos). The territory is green, comfortable and very much kids-friendly, while having 16+ area for their relaxed time. Food is quit good but not enough options of a-la carte restaurants for this level of pricing. The aquapark and amusing park are fantastic for kids entertainment, and overall entertaiment program is great, both for kids and adults!

Miinukset: They are really trying to deliver good level of service, however, with more people coming in and high season it became obvious that they are failing: rooms make up quality was down and number of days noone simply cleaned it at all! There is no enough waiters in the restaurants and those that are in really overwhelmed in the rush hours.

Plussat: Staff. Service. Choice of menu. Comfort. Facilities.

Miinukset: The Spa is stretched to the limit when the Hotel is busy.

Plussat: Very friendly and helpful staff; nice location

Plussat: Location, restaurant staff

Miinukset: Reception staff was rude

Plussat: Everything it was fabulous

Miinukset: Nothing

Plussat: Pools very clean and food very tasty

Miinukset: All the staff speaks more russian than turkish and you fill that you are actually and Russia. All activities are for russian guests.we didn t see any show specific to turkey. Maybe the owner is from russia.

Plussat: Italian restaurant à la carte is the best Nice rooms and clean ones But mini bar not filled everyday

Miinukset: I didn’t like that besides the restaurants a la carte the buffet is the same everyday I can remember the place of every dish

Plussat: Foods

Miinukset: Most entertainers was suitable for Russians.

Plussat: The beautiful rooms. Very clean during the whole stay hat to the maids. The very nice setting we hear the song of birds, beautiful. The animation team all very smiling.

Miinukset: The hotel is fine except for some things that bother us. At the restaurant the staff too busy ridding the tables and often forget to take orders for drinks. Absence of coffee machines would have been simpler. With all the fruits that excite it would have been nice to put a stand of freshly squeezed juices as the quality of the juice industry is really average. People book sunbeds very early in the morning it is difficult to find places. Sometimes the deckchairs remain unoccupied for more than half a day. Absence of beach boys on the platform. This one is very poorly exploited as there is a beautiful space around the bar there should have been more sunbed for people who do not like the sun too much. I understand that the reception staff may be overwhelmed but a smile would not be refused

Plussat: Well, I have been to several other resorts in Antalya and this one was my 9th resort experience in Antalya. Being honest everything exceeded my expectations. Check-in experience was amazing and a personal assistant is assigned to you when you check in. Restaurants are amazingly well equipped and full of favorite foods and fruits. Staff are perfectly friendly and rooms are really spacious. Furthermore, fun activities are perfectly programmed and I enjoyed them so much. Aquapark is also awesome.

Miinukset: Well, the only thing I didn't like was the price of photo shooting and I think it was really expensive!

Plussat: Excellent for Staff, Beach, Room,

Miinukset: Could be more food variety.

Plussat: Everything especially service food and activities

Miinukset: Nothing

Plussat: Everything!

Plussat: Great hotel for once hotel was exactly like it looks in the promotion photos and videos. Staff great with kids.

Miinukset: Steak restaurant can become really busy hence hour long wait for a starter not good when you have a 1 year old

Plussat: I liked the activity and staff dealing

Miinukset: Nothing

Plussat: Everything was exceptional Very luxurious resort, excellent for families and couples Spacious room Seaview worth it, Delicious food You just need time to attend all activities and shows

Miinukset: Kids pools should be heated

Plussat: Excellent hotel! A real All included hotel , offering Quality food & drinks. For the kids, it’s a dreamy hotel with plenty of kids activities. I’ll recommend to the families to stay at the family room and areas ( note this is 5 minutes walk to main building) Specially thanks to Sam & Julia for a quick & good service.

Miinukset: I think the hotel should activate more club cars for the family area guests. The hotel should try to refresh the variety of the food near to the pool and in breakfasts. In addition, please put some signs in each service door with the opening hours ( hair dresser, Gym, kids play room...)

Plussat: Huoneiden siisteys oli hyvä. Buffet-ravintolan tarjonta runsas. Muita ravintoloita päiväruoalle myös hyvin tarjolla. All inclusive toimii hyvin. Ranta oli siisti ja laituri aurinkopeteineen hyvä. Lastenkerho oli toimiva ja ikäjakauma noin 2-7 v. Vanhemmalle lapselle ei juuri ohjelmaa. Vesiliukumäet hyvät ja riittävät. Kyydit golfkentälle toimivat. Golfkentät loistavassa kunnossa toukokuussa. Iltashowohjelma on erittää korkeatasoista ja viihdyttävää.

Miinukset: Hotellin ikä näkyy jo, huoneet hieman nuhjuiset ja kuluneet sekä kokolattiamatto makuuhuoneissa. Ilmastointilaite toimii hieman kehnosti ja pitää melkoista meteliä ja ilmanvaihto vaillinainen. Buffet-ravintolan valikoima sama joka päivä. A la Carte ravintoloihin ei saa helposti varausta. Henkilökunnan kielitaito olisi voinut olla parempi. Paljon venäläisiä.

Plussat: Everything was amazing

Miinukset: Nothing

Plussat: If you like resorts, all you can eat (and DRINK) and clean beach, this is definitely an amazing choice in Antalya! I recommend staying no more than three days as Antalya is a beautiful city and you will not get the chance to explore the city if you stay all the time in the resort

Miinukset: Better promote the events and programs happening

Plussat: I believe the best in class Huge , very very huge Relaxing , like big forest which u will never finish. 3 hotels i think in one extra huge resort. But if you want a room directly on the sea , this is hotel will not be ideal for u.

Miinukset: Nothing

Plussat: Huge, well maintained place, lot of activities

Miinukset: Make sure you choose right occupancy, 1 room 1 person allowed, for 2nd adult you have to pay nearly 150 Euros minimum apart from room rent Place is clean and huge but not chicest yet no one to help you plan, for a 5 star hotel there should be cordial and courteous services which is not even if you insist on it

Plussat: I greet the spa team which remains very professional and welcoming as it is my 2nd visit to the hotel and the maid Zouleiha who was very smiling and pleasant. the mini club team was very attentive

Miinukset: The carpet and curtains of the rooms were very dirty too much noise in the morning we had to wake up very early. At the reception, the girls were much more attentive and smiling than the men, the staff at the restaurants and at the bars very little smiling sometimes unpleasant especially with the children. The opening hours of the toboggans not at all adapted 10h12h and 14h17 it passes very quickly and the lifeguards make their law they firm times access up to 1/4 before. Remember to wake up very very early to be able to lie on the platform because there were mattresses reserved for the whole day. It's terribly lacking animation we fall into a deadly routine. In conclusion the value for money is not there at all.

Plussat: the restaurant was wonderful. all sort of dishes & food. i would be sad if i missed a meal there since we got full board booking

Miinukset: some staff were mmmmmm i can't say rude, but maybe you might say neutral, not very friendly

Plussat: Wonderful spa with massage and cosmetolog specialists Good reception support

Miinukset: Cleaning was once per three days Windows was not opening, only when asked for special device Sport activities can be more professional Aquapark - mainly for kids elder then 12

Plussat: Everything

Miinukset: None

Plussat: The staff were very friendly, the reciption area, resturant, outdoor pool are clean and beautiful , also they offer an endless delicious choice of foods

Miinukset: The furniture was old and the photos they showed in the website is diffrent than what we found in reality. The curtains didnt fit the windows very well its so bright you coudnt take a nap at day time, also the TV didnt offers much channels and the avalable ones are in turky. Moreover they didnt offers iron only laundry services.

Plussat: 1 - food very delicious and so many choices 2 - fast check in and out 3 - perfect hotel for family with kids 4 - I like the idea of foodcoort .

Miinukset: 1- I called the housekeeper everyday to ask for cleaning . 2 - I had to ask for the water the housekeeper didn't check . 3 - bed and pillows uncomfortable at all .

Plussat: Our room was amazing its offer semi private pool Friendly staff . Delicious food in the main restaurant . The pool and the beach

Miinukset: Nothing

Plussat: The food was amazing. I was looking forward to meal times. The shows and entertainment was first class. Nice and relaxing atmosphere. We had a great time.

Miinukset: No iron and ironing board available due to health and safety. I could not believe this as I have stayed at many hotels internationally and have never come across this issue.

Plussat: Villa was excellent with its excellent amenities

Plussat: the resort was amazing

Miinukset: the food was not that good

Plussat: Everything was very nice. But the most is hospitality of the staff

Miinukset: Nothing, totally I spend my holiday exceptionally:)

Plussat: Location was superb, staff friendly and super efficient

Miinukset: Family room decor needs updating. A little dull which makes it look dreary

Plussat: Beautiful facilities, excellent staff and service, very good food, everything available for babies & children (baby food buffet, machine to steam sterilize bottles, special water for children, play ground, pool, kids club, toys...). We also appreciated the fact that some of their employees have down syndrome. Special thanks go to Yasemin, Erol, and Saniye from the staff in the dining area. We had a very relaxing holiday and would love to come again.

Plussat: Nice for relaxing and fun

Plussat: Team of the club is really professional and friendly in any circumstances! It is probably the only club where you have catamarans free of charges. Great golf courses (I'll come back later in the year as it was too hot!)

Plussat: Everything

Plussat: Great place for vacation with kids

Plussat: Great food, amazing sea and facilities, nice spa

Miinukset: Reception unorganised, inflated taxi prices and ok cleaning service. Also, the room service is extra. No one really informs you about the facilities properly. I stayed here when the hotel first opened and the overall experience was better, the service wasn't as flawless this time. One of the Male staff at the beach was ammmmaazing

Plussat: For the price of early booking for 2019 - excellent hotel. Service has improved as well as food.

Miinukset: Please, repair the dancing fountains! Please, stop sales at significant discount on non-essencial markets. It may improve you short term income, but will continue to damage your reputation in the eyes of a permament customer base (I am sure you want to be in the top three on Antaltia coast with MAXXes :) ) - because these two types do not mix very well.

Miinukset: Based on price I expect to come daily to check and investigate room and request of customer.

Plussat: كل شي، every thing

Miinukset: .

Plussat: Beyond expectations

Miinukset: First night spent in different rooms of those I booked, then needed to move to my booked rooms.

Plussat: Private pool when you get the correct room

Miinukset: some people started swimming at 6 or 7 am which is quite noisy.

Plussat: staff at the restaurants and pools are very nice and all the time welcoming though the main restuarant was always crowded but the service was excellent food is very tasty and available at all spots 24 hrs even room service is amazing. i requested extra blankets and pillows and it was there in seconds my kids loved the place and the evening shows everything was perfect except for the taxi incident at our checkout

Miinukset: check in: our room wasnot ready and we had to wait almost an hr although check in is at 2 the guy at the check out wasnot helpful at all when we requested a taxi to the airport. we were 4 adults and two children we ended up with two taxis and 90$ we appreciated if he told us in advance that their taxi is small we could have saved time and requested something affordable

Plussat: Kaunis puutarha.

Miinukset: Ilmastointia eivät pystyneet säätämään huonekohtaiseksi. Hikoilimme yöt. Gluteiiniton ruokavalio oli heille outo. Erikseen piti seisoa odottamassa leivän sulattamista 5 min. Leivoksia ei tarjottu ollenkaan gluteiinittomina. Jäätelöä ei ollut jälkiruokana. Henkilökunta teki välttämättömän muttei kovin innokkaasti. Iltaohjelma ei ollut katsomisen arvoista.

Plussat: Every thing was beautiful and all employees are wonderful helpful, thank the youth for entertaining competitions especially Mr. Hossein , https://youtu.be/6rKYN0dCIr0

Miinukset: internet was very weak in room

Plussat: Everything

Miinukset: Most of the pools are of same height.

Plussat: All staff were very friendly especially Aisha from guest service, Hatica at the buffet kids section, serkan from reception, Zuzan, Elena, Nadia and havva from kids club They are always ready to help. Wonderful Spa experience thanks to Angie. The villa beach section was great for families who are looking for privacy and special treatment. The variety of shows, liked the gym facilities.

Miinukset: Furniture is old, need to be renewed. Lighting in the rooms.

Plussat: location good, amenities good

Miinukset: nothing

Plussat: Richness of the food buffet

Plussat: It was fantastic, they welcomed us with a nice champagne and accompanied us to the end of our trip. staff are really friendly and polite. the meal is fantastic with a lot of choices.

Plussat: The food and drink selection was amazing and the entertainment was next level, there was always something for everyone.

Plussat: Amazing hotel & services: food, rooms ,sea We’ll back again for sure..

Miinukset: Nothing

Plussat: The hotel location, cleanliness and restaurants and housekeeping staff attitude.

Miinukset: When I have booked at Kaya Palazzo Golf Resort, my expectation was high specially that I have visited many 5 stars resorts in Antalya over the last few years. The service in the resort in general was on average. The disappointing points were: 1. No hot water in the room shower between 8 pm and 8 am. Regardless of my complain 3-4 times it was not fixed. This is simply because the technician in visiting the room during the day when hot water is there. 2. Seating areas around the pool are limited comparing to guests number. If you don't book your seat before 8 am, it would be almost impossible to find a place. 3. The main restaurant capacity is small comparing to number of guests. It would take little time till you find a place to have your meal. 4. The kids club facilities and activities were below average.

Plussat: I booked normal room and the give me suite for no extra charge

Plussat: The property was great for a vacation from facilities, food and staff. Everybody was very friendly and there is a Tunisian manager his name is Rida he was available everywhere and very helpful. We as a family enjoyed the vacation to the max

Miinukset: Internet was not stable in some areas

Plussat: The food was good, the rooms were clean, the massage was so good, the WiFi is good a bit slow, but better than how it was before...

Miinukset: The jacuzzi at the spa was so cold that no one was there, and the staff was like we changed the rules so now the jacuzzi and the other “pools” are cold in the summer, which dose not make sense... wish the jacuzzi was hot, it would have made my stay amazing.

Plussat: Everything was amazing

Plussat: The staff was so nice and helpful if you needed anything they help you. The entertainment staff was great too made sure I had fun as I was alone on this trip. Great entertainment for kids too with the water slides and pools and play Center

Miinukset: Nothing

Plussat: - Swimming pools was very good. - water activities was good but expensive. - Hotel location on the beach.

Miinukset: - Food quality. - AC in my room did not work well at first night. - furniture was below 5 stars standard.

Plussat: Hyvä ruoka. Siisti. Hieno

Miinukset: Liian valoisa illallisravintola

Plussat: Highly recommend this resort! We loved our staying here! Staff is amazing! We liked everything about this place from check in process till the last minute of our staying

Plussat: personnel attitude in every sector( restaurant, bars, guest relations, reception, transfer ) was at the highest level

Plussat: Activities and facilities

Miinukset: Nothing

Plussat: Staff were extremely helpful and friendly. Swimming pools were lovely, plenty of sun loungers although hotel not full. Food was good especially in A La Carte restaurants. Amazing cocktails!

Miinukset: Swimming pool water was a bit too cold. Swim-up rooms weren’t quite what we imagined - we thought we would have sunloungers on our terrace so we could sunbathe outside our room but there weren’t and we didn’t get any sun on our terrace. We wouldn’t book a swim up room next time as did not feel it was worth the extra money. There was also more atmosphere around the main pools se we preferred it there.

Plussat: The room was comfortable, theme park was nice, the dinner and breakfast buffet were quite good

Miinukset: The staff are rude, communication is very difficult in any other language than Turkish, you have the feeling that everyone is trying to benefit on your behalf. I asked for house keeping but it didn’t come There are weight and higher limits on the rides which were not disclosed while booking the rooms. The show was quite disappointing. I tried renting a car to visit the city, everyone gave us different prices all very expensive. I wouldn’t repeat my stay here

Plussat: Ruoka

Miinukset: Henkilökunta

Plussat: There are no words in my mouth to describe my appreciation to the hotel staff and especially to ali reza, emin, oguzhan. We and my family experienced during our dream vacation at this wonderful hotel a loss of a close family member, the vacation had to end early, and the reception staff I signed up helped so much, over long phone calls, to reassure us it would be fine, constantly asking if anything else could be done for us, even Help find a new flight so we can return to Israel sooner. People of you and above, kind, caring. Sa ha is taken for granted. Thank you thank you very much. Dear Friends.

Plussat: Breakfast and dinner, shows and theme park.

Plussat: Location, service’s and rooms and very clean and good

Miinukset: No

Plussat: everything was perfect shopping water activities resturants were so yummy

Miinukset: na

Plussat: best place for holidays with kids older than 5 who can most enjoy; most recommended to choose hot spring and warm fall timings for this trip. you won't regret it since the hotel is made for kids and happy kids will make happy parents; still room for joy for parents as well.

Miinukset: Nothing!

Plussat: Everything was perfect I like the shows, the design of the hotel, the castle, the bed, the space of the room and of course the food and the buffet I highly recommend it to all families they should visit this place

Miinukset: The place of the restaurant next to the kids club is not good The kids make it hard to enter the restaurant

Plussat: the attractions, the breakfast buffet was very good :)

Miinukset: takeaway breakfast bags was very poor :(, window view

Plussat: Super clean considering it is hotel for children, some much things to do in and around the hotel, breakfast, and food in general

Miinukset: Little bit noisy, you can't put anything on the room before you give some deposit

Plussat: Territory is very nice, good entertainment

Miinukset: Air conditioner in the room is not working! And they told us, that it is system in the hotel. Poor quality of alcohol

Plussat: Everything

Miinukset: Nina:Animatrice

Plussat: All inclusive but food very low quality

Plussat: Clean, wide rooms

Miinukset: N/a

Plussat: It was a wonderful honeymoon there

Miinukset: This is the first time every that we did not enjoy a resort and has lots of complaints. 1. The air con in our room was non existing. Did not work well at all. We could not sleep at night. 2. Staff was very very unfriendly throughout our trip. 3. People smoke everywhere. Do not come to this hotel if you are a non smoking family. We could not eat, be at the pool or watch a show without smoke surrounding us. 4. Wifi was the worst ever. Almost non existing. Could not stream anything and no English channels. 5. Rooms are old and dated, no luxury at all. Not even a working air con. More 3 star than 5 star. 6. The hotel caters for Rusians mainly. They don't treat other nationalities the same. 7. Our whole family got food poisoning during our stay. We were really sick. The managers response was we probably mixed different food so it must be our own fault, shocking. 8. Only two English news channels, no other channels in English. When I asked at the desk if they had other channels, the guy told me he is busy working and is not there to search for me but there is many. I actually just wanted a booklet with the channels listed. Never have we been treated that bad before. I would say if you are a non smoking, non Russian. Do Not visit this hotel! We could not wait to leave and will not be back!

Plussat: Location and the various facilities

Miinukset: Swimming pool closes too early

Plussat: The food

Miinukset: We were not informed that the rooms were away from main building where meals and lobby were.

Plussat: Valtava valikoima aamiaisella sekä päivällisellä

Miinukset: Hieman liikaa ihmisiä aamiaisella

Plussat: Food was good. Staff is friendly.

Miinukset: Mold. Ants in the room. Rooms are far from 5 stars maybe 3.5 maximum. The waterfall pool is framed to look like salt in the presentation. Guess what... it's not. It's a paint job and a bad one at that. Would not stay again...ever.

Plussat: The food was very good

Miinukset: I send them an email that i have to check in early .. and they accept .. but when i arrived they make me wait tull 12

Plussat: entertainment and entertainment team

Miinukset: food and room service

Plussat: My wife and I were celebrating our 38th anniversary and didn’t know that Arcadia was clearly a family resort. We were bummed when we arrived, but the manganees and staff were phenomenal, got us a great room, a bottle of wine, and even though this place is awesome for children (I would love to bring my grandchild and his parents), there is enough to do and plenty of more private areas (especially on the pier) to be away from it all. It turned out to be a great week!

Miinukset: Everyone could be better, but I find a lot of pettiness on these reviews, so other than a few small things, there is nothing to complain about.

Plussat: The staff in the hotel were so friendly Relaxing at the Odeon bar after a day at the pool was made exceptionally fun mainly because of Mehmet and his team. He especially, ensured drinks were flowing and provided the kids with special mocktails which created a fun and enjoyable family atmosphere He is a credit to the hotel

Miinukset: Some of the food was bland and it appeared that guests of the hotel had never seen food before and lacked manners and queuing ethics

Miinukset: They are thieves they stole one of our bags in our check out day, and we tried to contact them 100 times by phone and Emails but no answer no help, it’s really awful from a 5 stars hotel, I don’t recommend it to anyone and i will never go back again, all what they care about is how to take your money then they steel your things , rubbish

Plussat: great water park. nice activities and facilities. plenty of tasty food in all meals. snacks between meals. free drinks all day.

Miinukset: some small things in the room didn't work well.