Issues with rooms
The hotel has a pool gym and sauna
Our room did not lock we where told to leave our bags on nothing would happen only after I pushed back did we get another room with a working lock then the safe deposit was not working we asked for two repairs but at the end both where not working properly and to top it off our keys kept getting swiped everytime we went out had to keep going to reception to reprogram them
Dinner on Saturday in the restaurant, best steak ever tasted.
There was no accessible shower in the accessible room we were allocated.
The staff were particularly friendly!! They were helpful at both check in and check out. Also the rooms were spacious and cosy.
I felt the bathroom could have been a little bit nicer.
location and value
The staff on reception were friendly and there was a direct telephone line to a local taxi service that we used as the hotel was quite far away from anywhere!
The room was dirty - the carpet had not been hoovered or if it had not very well! There was hair, chocolate, & an elastic band on the floor. The bath had lots of hairs in it as did the bathroom floor.We had to phone down to reception three times before anyone came to clean it and then it was the receptionist who had to come to do it! We went to use the swimming facilities but were told that noone was allowed in the pool without a swimming cap and that we could buy them for £6 each!
the spa was only brilliant
the bed was not so comfortable
The rooms were nice
2 continental breakfasts & 3 fry breakfasts got charged even though there was only 4 people in the rooms. Also a room service charge of 30 pounds was on the bill even though none of us had ordered room service. When queried it took the staff half an hour to get a breakdown of the what the room service charges were for.
Service and quality in general
The staff were extremely proffesional and polite.being more than helpfull. Very comfortable hotel room. Thoroughly enjoyed the meal I had in the Bar And Grill Restaurant.
The Hotel Bar and Bar & Grill lack atmosphere having a very clinical feel.
excellent facilities, very friendly and efficient staff
parking, staff at reception
A refined modern hotel near central Belfast, with stylish dining, complimentary WiFi and an indoor poolCrowne Plaza® Belfast hotel places you in a parkland setting near the River Lagan. A 15-minute drive takes you to the city centre, where Belfast Central station offers local and regional train services. The hotel has free parking and the M1 motorway is a 10-minute drive away. Belfast International Airport and George Best Belfast City Airport (BHD) are both less than half an hour’s drive from the hotel.In the city centre, a 15-minute drive from the hotel, you can browse upmarket brand stores in the glass-domed Victoria Square complex. Close by, the Grand Opera House hosts musicals and theatre productions. Just outside the centre, visit Titanic Belfast to discover the ocean liner’s story, or catch live concerts and sports at the nearby SSE Arena Belfast.You can host up to 900 people in our 16 modern event spaces, from sleek boardrooms to an expansive ballroom. There’s complimentary WiFi throughout the hotel and our Crowne Plaza Meetings Director is on hand to cater for all your needs.Unwind with a workout in the gym, a swim in the indoor pool or a relaxing visit to the sauna. You can dine on seasonal local cuisine in the hotel's restaurant, or try the all-day menu in the casual lounge bar.
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