Fukuoka hotellia

Plussat: Close to canal city it is a good place to stay to visit hakata by foot.

Miinukset: Lack of choices for breakfast

Plussat: Very good location for eating and shopping, friendly staffs

Plussat: At least the bed sheets were clean.

Miinukset: HOTEL DOESN'T TURN ON IT AIR CON IF WEATHER IS 20 DEGREES & BELOW. They did not put a disclaimer that the centralized air conditioning will only be opened if the weather becomes hot (for their own standard). So we had to open the windows and at night till early in the morning we could hear the people laughing and talking, the trucks, etc. It was spring but on the first night, I had several mosquito bites because of the open windows. THE NON-SMOKING ROOM SMELLED OF CIGARETTE SMOKE FOR DAYS. We got a non-smoking floor (5th floor) but one of the rooms we got smelled of cigarette and we had to request the staff to clean the room again but it still smelled cigarette after they cleaned it. I had to re-check the room if it was a non-smoking room. AREA IS NEAR BARS I would not recommend the place if you have kids. The area is near bars and clubs. My son even noticed it. VERY LIMITED STAFF. The hotel is actually a budget hotel. They have very limited staff. The front desk person is the one who will double the house keeping staff if you need something or if something needs to be checked in the room. NOT ENGLISH FRIENDLY HOTEL. I do not think I read a disclaimer that the staff cannot speak english very well so it is a bit annoying if I ask help or need anything, I need to go to front dest to use google translate. WHEELCHAIR IS AVAILABLE BUT FOR USE INSIDE THE HOTEL ONLY. One of the reasons I chose this hotel is because of the available wheelchair. But they did not put that the wheelchair can only be used INSIDE the hotel. I have been to other hotels in Japan and they allow guests to use the wheelchair outside the hotel property. CARPET FLOOR AND BATHROOM ROOM FLOOR NEEDS MAJOR CLEANING. The hotel needs to do through cleaning of carpet because my sister and I started sneezing every time we are inside the hotel. But we noticed once we are outside the hotel, the sneezing would stop. The toilet floor should be scrubbed with soap because it smelled of urine.

Miinukset: lost my belongings T_T

Plussat: Location is good, so many restaurants around the area and it is in the middle of the city.Walking distance to Canal City Mall, Fukuoka Night Market and Tenjin area. Breakfast buffet was good, variety of Japanese and Western cuisine.

Miinukset: The bathroom was dirty, they didn’t clean it good enough.

Plussat: The hotel is very centrally located to shopping, restaurants and bars as well as the subway line and buses. The staff were friendly enough and the breakfast is good.

Miinukset: I arrived with an early morning flight after flying all night and arrived at the hotel by 10am. I was advised that official check in wasn't until 2pm and I would have to wait until this time. I found this somewhat strange considering most North American hotels will allow you to check in if they have a room ready. Even if they didn't immediately have a room ready, they usually make an effort to get you into a room as soon as one is cleaned and ready. I sat patiently in the lobby for the next two hours and then made another attempt at noon to see if any rooms had been cleaned and were ready to be moved into. The front desk's English was very poor so it was difficult to communicate but they again told me that check in wasn't until 2pm. I tried to reason with them that surely some of the rooms must have been cleaned by this point and but was told again that check in would only take place at 2pm. I was told that if I wanted to check in earlier, I would need to pay 3500 Yen for the "overtime". I couldn't quite understand what overtime would be involved since they had to clean my room regardless -- it was just a case of what order they were going to clean it compared to other rooms. I refused to pay this fee and returned to sit on the sofa in the lobby for another two hours. Finally at 2pm I was permitted to check in. I got up to my room only to discover that it was a smoking room (yes, there is still such a thing!). I called down to the desk and explained that I had been assigned a smoking room but wasn't a smoker (interestingly, the kayak site that I booked the hotel on didn't ask for a smoking preference). I was told that there were no non-smoking rooms available (despite me presumably being the first person to check in today!) and that they would send someone up to get rid of the smoke smell. Unfortunately we know how that goes... they attempted to get the smoke smell out but it didn't make much difference. Even thought I was only there for one night, my clothes and luggage still came away smelling like smoke. Hardly an enjoyable experience for the price paid!

Plussat: The best thing about the hotel is the location. Our rooms had a nice view of the river and there are many shops and restaurants close by.

Miinukset: The rooms here are small and I would recommend this hotel only for single travelers. We booked two rooms, one with 1 bed and the other with 2, and they are the same size, so there's almost no room for getting around if there are 2 beds in the room. The hotel also has the common Japanese "cubicle" bathroom, so they're tiny.

Plussat: Location

Miinukset: The bathroom smell a bit like urine. I read this in a previous comment, and found out that it’s true with my room. It look clean though.

Plussat: Locat

Miinukset: No

Plussat: The location and neighborhood is very good.

Miinukset: The room need some renovation, and they removed the handy 6-USB charger from the room.

Plussat: The staff was fab! We really enjoyed the area and will most likely return.

Miinukset: There was a weird lump under the carpet.

Plussat: Location

Miinukset: Dated facilities and a bit old.

Plussat: Location

Plussat: Very Good, Staff was so friendly.. Room is clean. And Breakfast was so good. We had a good time there. Thank you.

Miinukset: nothing.

Plussat: didnt have breakfast

Miinukset: room was small even though it wasn't the smallest in the hotel

Plussat: Very good location Okay view

Miinukset: The bathroom door was hard and noisy to open I did not felt welcome and the staff ignored me while greeting others Just a bad experience

Plussat: The ladies at the reception were excellent n helpful in guiding me where to walk n direction to take to various locations Even two who were trainees were super kind and bother to help me

Miinukset: Nothing is lacking

Plussat: Location

Plussat: Location and comfort

Miinukset: Parking price

Plussat: Great location in Hakata

Plussat: The location is great.

Miinukset: The rooms were hot and smelly.

Miinukset: Window does not open for fresh air

Plussat: The location was great for the price.

Plussat: Siisti, hyvä pohjaratkaisu.

Miinukset: Hiukan kaukana hissillisestä metroasemasta, matkalaukkujen kanssa hankalaa.

Plussat: The place was clean! They also provide you with the basic needs. Not so near the station but manageable. It is near the river and is just a few walk away from Canal City and the Yatai Lane. There are convenience stores nearby as well.

Miinukset: Although we booked for a smoking room, we didn’t expect for the room to smell like cigar when we arrive. Also, I woke up to the smell of the same even if no one smoked in our room during our whole stay. We just thought of booking one for convenience since my partner smokes in case he needs to do so. Moreover, the place is quite small. If we open our luggages, there will be no more space for the other to walk around the room.

Plussat: The room is old and small, some are wet and the facilities are simple

Miinukset: The smell in the hall way.

Plussat: Nice sort of spacious bathroom (for a Japanese business hotel).

Miinukset: Climate control was a bit off for us. Either too hot or too cold. But we were quite jet lagged still and had too much coffee, which may have made it difficult to fall asleep.

Plussat: Bathroom was the best part of the room.

Miinukset: Room had a weird smell. Bed and pillows very uncomfortable.

Plussat: Room, beddings, towels are all clean

Miinukset: The room is very small

Plussat: Friendly staff, location, clean

Miinukset: More like a serviced apartment, exposed corridors.

Plussat: Location.

Miinukset: The room smelled terrible, carpet was dirty, there were hair and stains on the sheets

Plussat: It has TV, bath tub and also cooking utensils! Really close to canal city hakata and tenjin as well

Plussat: Convenient location. Great friendly staff and nice clean room

Miinukset: The restaurant had poor choices

Plussat: Nice staff, near to convenient stores and restaurants. Although room was small but comfortable.

Miinukset: Room was small

Plussat: Very good

Miinukset: None

Plussat: Good location near Canal City. Helpful staff.

Miinukset: Room was a bit stuffy, window opened into alley so took a while to air out.

Plussat: The staff are accommodating. I also liked the clothes cabinet inside the room! :)

Miinukset: The free wi-fi is very slow and my data connection when used inside my room is also slow.

Plussat: Great location, five minute walk from Hakata station (two subway stops from the airport).

Miinukset: Wifi didn’t work from around 9pm each night. Was told it was “busy time”. They lock you out from 1-5am, which I was not informed of. Rooms are TINY even by Tokyo standards, and poorly cleaned. Check in is 2pm, but check out is 10am, which seems late and early. I was charged 90$ per night in advance, was sent ads for 43$/night the day I arrived.

Plussat: clean, staffs are nice the location is only less than 1 minute walk to canal city

Miinukset: They gave us only 4 breakfast choice The room is small that there is not enough place to lay luggage down

Plussat: This is a good hotel in a nice location. Close to railway train station and Fukuoka famous shopping mall. Keep in mind, hotels in japan is all relatively small. If you are looking for luxury big room hotel, please spend $200USD per night to book other hotel. Peace.

Plussat: very close to JR Hakata station; shopping mall nearby ad a lot of cafes and restaurants

Plussat: It’s very small room, but good location

Miinukset: The room is too small, hard to turn around

Plussat: Very good location. Can walk from Hakata Station around 5 min. Near from Canal City.

Miinukset: Foul smell cigarettes

Plussat: Hotel is very near to the station and to Hakata Canal city, great location. Staff was friendly and helpful.

Miinukset: Room was very small. Bathroom was also small, from our accommodation in Japan it was the smallest one.