Fukuoka hotellia

Plussat: Very nice hotel, family room was excellent, very spacious and clean.

Plussat: when we arrived no one helping us o carry our larguage (bags)...and only when we went in the counter and ask for help.....than have someone help us to carry......the hotel too big and only few staff to serve the guest......not friendly ......dont feel at home

Plussat: The bedroom spacious and have a good view

Miinukset: Far from the Fukuoka station and shopping center around close early.

Plussat: The super view of Sea

Miinukset: the use of free Stone bath only available for a short time, not good for short stay customers like me.

Plussat: very good location, just beside the pathway going to historical Oura Church and shops for some Nagasaki food/souvenirs. The rooms are spacious and have good facilities. Highly recommended. But I suggest to have brrakfast outside, their buffet breakfast is not practical for the price.

Plussat: location、kind and friendly,

Miinukset: I had been staying at a luxury double bed room over 5 times and it was to my surprise that the room I booked is such a tiny room eventhough I had added Yen2600 to exchange to a bigger room. At the end I have to pay extra Yen8000 to upgrade to the room type I stayed before which is something I did not expect. I once paid HK$780 (approx) for the luxury double bed but for the current stay, I paid double!

Plussat: The location near Hakata station and Subway is perfect !

Miinukset: The room temperature is very hot and despite the airconditioning difficult to control during nigjt

Plussat: Vary good

Miinukset: Nothing

Plussat: The services provided by staff were excellent and friend.

Plussat: Good service

Miinukset: Small rooms

Plussat: Location: a couple of blocks from train station, many restaurants around. Nice, sizeable room. Free internet. Modern, very clean, quiet rooms. Helpful staff.

Miinukset: Getting to the hotel from the airport is best done by taxi if you have big bags -- there's no escalator at the subway stop. Lobby restaurant is expensive and selection is not all that interesting -- but you can walk to several good eating places in and around the station.

Plussat: Close to canal city it is a good place to stay to visit hakata by foot.

Miinukset: Lack of choices for breakfast

Miinukset: The beds are kinda of hard. Not as comfortable as I would have liked

Plussat: the location is good, it was at the heart of shopping districts, a lot of restaurants and convenience stores nearby and was very close to main train stations.

Miinukset: the room was quite small for a family room, and we had to pay for kid's breakfast when the booking says it is good for two adults and one child. was quite costly for a kid who's not really eating that much at breakfast. food was the same for our five-day stay, so you're gonna get tired of the selection at some point.

Plussat: Hotel's location is excellent. This is the reason why I stayed at this hotel. The breakfast buffet was also quite tasty with good selection of both Japanese and western cuisine.

Miinukset: It was my third time staying at this hotel. This time however, the staff were not friendly at all and the room I stayed was old and smelly. Internet connection was horrible. The signal keeps get disconnected every minute or so. I informed this to one of the staff at the lobby, but the issue was never resolved.

Plussat: Check in and check out process was smooth. Location is great. There are many restaurants and convenience stores nearby. Subway was also just a few steps away.

Miinukset: Breakfast has very limited spread.

Plussat: The hotel is very centrally located to shopping, restaurants and bars as well as the subway line and buses. The staff were friendly enough and the breakfast is good.

Miinukset: I arrived with an early morning flight after flying all night and arrived at the hotel by 10am. I was advised that official check in wasn't until 2pm and I would have to wait until this time. I found this somewhat strange considering most North American hotels will allow you to check in if they have a room ready. Even if they didn't immediately have a room ready, they usually make an effort to get you into a room as soon as one is cleaned and ready. I sat patiently in the lobby for the next two hours and then made another attempt at noon to see if any rooms had been cleaned and were ready to be moved into. The front desk's English was very poor so it was difficult to communicate but they again told me that check in wasn't until 2pm. I tried to reason with them that surely some of the rooms must have been cleaned by this point and but was told again that check in would only take place at 2pm. I was told that if I wanted to check in earlier, I would need to pay 3500 Yen for the "overtime". I couldn't quite understand what overtime would be involved since they had to clean my room regardless -- it was just a case of what order they were going to clean it compared to other rooms. I refused to pay this fee and returned to sit on the sofa in the lobby for another two hours. Finally at 2pm I was permitted to check in. I got up to my room only to discover that it was a smoking room (yes, there is still such a thing!). I called down to the desk and explained that I had been assigned a smoking room but wasn't a smoker (interestingly, the kayak site that I booked the hotel on didn't ask for a smoking preference). I was told that there were no non-smoking rooms available (despite me presumably being the first person to check in today!) and that they would send someone up to get rid of the smoke smell. Unfortunately we know how that goes... they attempted to get the smoke smell out but it didn't make much difference. Even thought I was only there for one night, my clothes and luggage still came away smelling like smoke. Hardly an enjoyable experience for the price paid!

Miinukset: There is a cigarette smell in the room.

Plussat: location is good , room is big enough

Plussat: It is located at central of Tenjin

Plussat: The room was contemporary and clean. The best thing about this hotel is the location right near a subway station and across the canal from two parks and the symphony hall building, which is a great attraction alone because of its green-covered pyramid that you can climb. In the evening, several yatai food stalls set up down the street. It's a great Japanese summer pastime to stroll the canal and get some yakitori. Great location for that.

Miinukset: It seems slightly overpriced but not extreme.

Plussat: It’s just 5 min walk from the Hakata station. If you have few luggages , I suggest that you should come by bus from airport and stop at Hakata chikushi entrance station rather than using subway as there are few flights of staircase to reach the ground. The public bath is very clean and comfortable. Free light breakfast is available. Free coffee and chocolate are provided throughout the stay.

Miinukset: The room is a bit small for two people with two big luggages.

Plussat: all good. quiet and clean

Miinukset: The room was too small for 2 people. The air conditioner was a little bit noisy during the sleep.

Plussat: The staffs were so friendly especially when I tried to look for a pharmacy and made it so easy for me to look for places through their guidance. They have a coffee machine at the lobby for their guests! They also let us put our luggage for free before check in time. And 7 eleven is just right opposite ! There’s a bus stop just 4 mins away and a airport bus that goes straight to airport. So convenient

Miinukset: It’s located at a more quiet location but if you don’t mind a 5-10 mins walk to other bus and train stations.

Plussat: I wouldn't even classify the pillows as pillows. There were more like heavy, solid bags of sand. I had a stiff neck and back for days after.

Miinukset: The pillows. I did not like the pillows. I wouldn't even classify the pillows as pillows. There were more like heavy, solid bags of sand. I had a stiff neck and back for days after.

Plussat: The room is cozy and clean.

Miinukset: Nothing

Plussat: Very close to the station

Plussat: Slightly bigger bed, big TV screen, two Family Mart stores (beside and opposite the hotel), walking distance to Hakata station and a lot of eateries nearby

Miinukset: The bed is slightly hard, no window view

Plussat: IT WAS VERY CONVENIENT PLACE. IT WAS GREAT

Plussat: near the central train station. very accesable to public transpot.

Miinukset: none

Plussat: Location is really great, very close to the Hakata Station. Breakfast has good Japanese styled choices.

Miinukset: None.

Plussat: Everything is superb and amazing regarding hotel and services

Miinukset: Nothing

Plussat: Excellent breakfast and hot spring !!

Plussat: Room was typically small for the modest price, but comfortable. The temperature was easily adjusted. The amenities were more than adequate. Breakfast was an interesting mix of of Japanese and and Western food, all well prepared and presented. The staff were helpful. the hotel’s location was excellent, within walking distance of of Hakata JJR Station. It was also easy to walk to old and new shopping centres, museums and many restaurants.

Miinukset: Better English television (perhaps a big ask). Better coffee at breakfast.

Plussat: I like it’s hot ♨️and can have free

Miinukset: None

Plussat: Very good location. Great free Ramen. Must try its breakfast if you chose to live at the Club floors, you can use the massage chair on free. The staff are helpful.

Miinukset: Very dusty in the room and i need to clean it by myself. The room is quite small, too crowded for more than 3people.

Plussat: What else is there to say? Lol. But also - great location, nice onsen, very friendly staff. Would definitely recommend.

Miinukset: Beds and pillows are very firm, but this is very common in Japan. Just ask for an extra couple pillows at check in. Otherwise everything was great!

Plussat: Great service from the staff even though they barely speak English. At least they try. The onsen is fabulous!

Plussat: Friendly, accommodating and flexible staff. Perfect location for shops, entertainment and ten minute easy walk to Hakata station.

Plussat: Hotel locate in Canal city. Make your shopping and dining in Canal city is very conveniece

Miinukset: Room interior is very dated now, A long time booking ahead was not been offer to a better price.

Plussat: Its clean and the breakfast is very good

Miinukset: There was no aircondition in the room and it was not comfortable

Plussat: Good location

Miinukset: No

Plussat: Built within canal city

Miinukset: Parking is shared with canal city customers

Plussat: Staff are co operative and helpful, so convenient just near the station, carpark is available and cheap

Miinukset: Pillow is not enough and too soft

Miinukset: Window does not open for fresh air

Plussat: Aamainen oli suhteellisen monipuolinen.

Miinukset: Erillinen ainoa lavuaari sängyn vieressä oleskelutilassa oli epäkäytännöllinen.

Plussat: Convenient, not too far from the station, just a couple of blocks. Close to many easily accessible shopping areas and restaurants. Convenience stores located just across the street, and a paid parking lot next door.

Miinukset: Overall I'd say it was a little more expensive compared to what we are used to. Not a bad deal, but the room was a bit on the smaller side for the price paid and the location (in comparison to the hotel I stayed at in April).

Plussat: Clean hotel Staff very good Location good

Plussat: Very close to Hakata station, easy access to local trains, shinkansen and bus to the airport.

Plussat: This hotel has a wonderful location near shopping, restaurants and local attractions. Public transportation is nearby. The staff is friendly and very helpful. The met every request I had in terms of finding local attractions. The rooms are clean, quiet and modern.

Plussat: Great location, easy access to shopping, restaurants, taxis

Miinukset: Def pricey

Plussat: location and breakfast were good.

Miinukset: the room was small and aircondition not cool enough

Plussat: Ilove the location, we could walk to almost everywhere and we loved that the yatai was right across.

Miinukset: The room temperature was a bit warm.

Plussat: The breakfast was very good. All the food had great quality, especially bread and coffee. The bed was really comfortable. Bathroom was also very nice with good selection of amenities. The location was also very convenient, only 10 mins walk from Hakata Station and connected to Canal City.

Miinukset: I wish staff spoke better english. Was a bit hard to communicate, especially at the restaurants. Some of the restaurants did not have english menu.

Plussat: Great entertainment area with food and shopping at you doorstep.

Plussat: Henkilökunta oli mukavaa. Lähellä kaikkea, hyvä sijainti.

Miinukset: Kaikki OK

Plussat: Location

Miinukset: I did not like hotel website information. It is confusing. For example, the hotel authority did not clearly mention about the breakfast, which is not included. Also, they claim an extra 200 yen for city tax.

Plussat: Good but nothing special

Miinukset: Toilet build to high, very dangerous for children and older folks, also too small. The location not really nearby the Hakata station.

Plussat: The room is quite large and quiet.

Miinukset: The smell of the lobby was bad.

Plussat: location

Miinukset: should have more pillow

Plussat: Location is near Hakata station. Breakfast is ok.

Miinukset: Room is little small .

Plussat: Comfortable

Miinukset: Nothing

Plussat: Excellent location. As usual, professional and polite front desk service.

Plussat: Smooth wifi connection; quality food of buffet breakfast

Miinukset: Coffee of buffet breakfast was rather poor

Plussat: Very attentive and polite staff. Relatively spacious room and comfortable beds. Healthyand fresh breakfast buffet.

Miinukset: Nothing but occasional railroads noise

Plussat: Location, parking, clean rooms

Miinukset: No Onsen.

Plussat: Air purifier in room helps in the air circulation and air conditioning control in room is great. Clean room and wonderful amenities. Location is superb for shopping.

Miinukset: Nothing, except maybe shower's water pressure not strong enough (personal preference).

Plussat: value for price good location

Miinukset: room is a bit small

Plussat: Good value - located right opposite Avis / Budget Rent a Car and right next to Tenjin Station. Depending on what undergound line you take, can take a bit of time but location is excellent. Starbucks next doors, lots of restaurants around, walkable distance to Hakata. Room was adequate, as expected. Bed bigger than expected and hotel provided two pillows (really liked the firm one), shower was very very good and staff were polite. Family mart, Lawson, 711 all within walking distance - very convenient.

Miinukset: Only two lifts providing access to the entire hotel - waiting time wasn't a big issue, but had to wait a lift or two every now and again due to other hotel stayers. Bathroom is small, which is alright, but a lot of toiletries provided and therefore not much space to put own stuff! And check out is for 11:00 - can be extended to 14:00 but a charge of 1,000 yen per hour. Space Charging for late check out

Plussat: Great location and very convenient. Lots of restaurants and shopping nearby. Staff are also very helpful and courteous. There is a washer in the room. Room is very clean. definitely worthwhile to stay here! Value for money.

Miinukset: Could hear the train noise from my room.

Plussat: Brand new, well-designed, very inexpensive given the high quality. Having a washer-dryer in the room is a real bonus.

Plussat: All staff are polite and amazing.

Miinukset: Gym should be invested in the property.

Plussat: I love my room. It’s very spacious and clean. The bathroom is not your typical bathroom in Japan coz it’s quite bigger. It’s also near the Hakata station around 10minute walk. The receptionists are also nice. They allowed to keep my luggage after I checked out. I’ll definitely stay here again

Miinukset: None

Plussat: clean

Miinukset: no

Plussat: I love the location and the staff.

Miinukset: Nothing negative to say.

Plussat: Free coffee

Miinukset: The room is extremely small

Plussat: Location

Miinukset: Only Japanese breakfast, more options needed

Plussat: Nice hotel, very close to the tenjin restaurant and shopping areas. Bed and room were small, but had everything you needed.

Miinukset: Quite small rooms - not much room left to open your luggage we found. Hotel staff speak very little English which can make it hard if you don't speak Japanese. Most of the taxi drivers don't either so grab one of their cards to hand the taxi driver. One little quirk I discovered - their airconditioning unit only does either heating (winter months) or cooling (summer months) - so if its a hot day in winter you can't turn on the aircon to cool the room down - you need to open the window.

Plussat: Near to most things, convinient store, restaurants, further its near tenjin station, just 5 mins walk. Good location to move around. Further, staff helpful to give information on places to go.

Plussat: Location advantage is the key factor for selecting this hotel.

Miinukset: Size of the room is a bit small !

Plussat: Very close to station, so for business a great location with lots of restaurants, coffee shops etc.

Plussat: Location is very good.

Plussat: Very good room facilities and staff that’s helpful and understands and speaks English

Miinukset: It would be nice to allow early check ins. I’m sure there are some rooms already cleaned. This is not a dislike but just a comment that can improve customers satisfaction levels

Plussat: Proximity to Hakata Station is one of the main reasons we chose this place. It is only a few minutes walk to the station from the above ground and only a steps to the underground entryway (I think Entrance 6). There is complimentary coffee and water in the afternoon to midnight. Staff were nice and helped us identify the closest Japan Post box so we can send back our pocket-wifi rental. For non-Japanese speakers, the staff do speak English decently well. They provide alot of little bathroom amenities, including toothbrushes, toothpaste, small brushes, razors, shampoo, conditioner, bath gel, lotions--plus water/coffee/tea in the room. Having stayed at a variety of hotels and ryokans across different cities in Japan, I've come to find this actually seems to be pretty standard but coming from the US, I'm still always amazed at the thoughtfulness and little conveniences they add on (that is sadly not always available in the States)

Miinukset: One of the lights in the room wasn't working. There were other lights and we were only there one night so it wasn't a big deal.

Plussat: Good location

Plussat: Hot spring is good Location convenient Room is clean

Miinukset: Room a bit aged

Plussat: Sijainti kauppakeskuksen aivan välittömässä läheisyydessä oli hyvä

Miinukset: Hotelli oli hieman nuhjuinen ja epäsiisti

Plussat: Love the hotel. A little far from station but doable.

Plussat: The room is bigger than usual hotel in japan, even got a door between bedroom and mini bar. Also, there is Shared hot spring and sauna, you can watch TV when you are enjoying the hot spring. After the bath, remember to try the milk from renting machine, it is really refreshing. breakfast is great, they are serving different food with mentaiko. the Canal City is just next to the hotel, so you can go for the shopping without carrying all the bags, just put it back to the hotel and go for another round .

Miinukset: it takes 10-15 mins walk from the Jr station, still the hotel is easy to find. the toilet is small, so as the bath tube. But it is not a problem if you wish to go for the shared hot spring.

Miinukset: The onsen is very crowded during 7.00pm-8.00 pm.

Plussat: Location and the breakfast.

Miinukset: A bit too noisy to sleep - I think the noise came from the canal side although I couldn’t tell what it actually was.