Abacus Tierpark Hotel Berlin

The room we had was large and quite comfortable and the reception staff were helpful

Anything that related to the Bar or the Restaurant staff was terrible. Trying to order a drink at the bar was nearly impossible, the first night we stayed we went to the bar to be told to sit down only then to be ignored for 25 minutes. The second day we went in for coffee in the afternoon, to be ignored for 30 minutes and when we managed to get the attention of a lady she gruffly said in German "that she would be with us when she was free" she the shouted at one of the other waiting staff to come and take our order. (she continued to shout for him EVERYtime someone asked for service in the bar/restaurant) On the saturday night we opted to dine in the hotel with the rest of our group, the buffet dinner was €25 each and the meal we received was worth about half that if not less, the quality was not great and the choice was small. The plates were not cleared when we had finished and we had to find somewhere to put them ourselves. Final word on the bar staff, watch what they charge yu and watch the change you get back a round for 2 (same drinks) cost anywhere between €9 - €16 and if you were not careful your change would not be returned! The last little niggle was there are no pastries at breakfast. its a shame about the dining/ bar experience because the hotel itself is quite nice