Estrel Berlin

I liked they let me check in before official check-in time of 15.00. Many hotels don't let you check in earlier stating that something along the lines "room not ready" which most of the time is not truth.

I didn't like the offered me the very same room I was staying in for the price that was ridiculously 90% higher than what I paid for 1 night. I inquired about staying one more night. Thought it was unfair business model that is based on profit and lack of respect for guests. Am aware that when a hoteli is busy they might get more money for that room from some future guests, but there really should adopt a policy that somehow prioritizes current guests instead of profit.

I was staying there for a convention (EuroFurence) and as always, the staff were excellent in ensuring everyone had a good time! The hotel had a great atmosphere, the room was comfortable and had plenty of space and the few problems we had were sorted very quickly.

There were only 2 ice machines in the entire hotel for guest use. These were horribly slow, it would take 10 minutes to fill 1 bucket with ice, and after this it took almost 1 hour for the machine to refill. This made them basically useless when the hotel is full and more than 1 person wants ice.

Nice hotel

Spacious room, friendly staff, good wifi, good restaurants, comfy bed

AC didn’t manage to cool down temperature in the room. These were extremely hot days. Nevertheless, AC didn’t manage even at the highest (and noisiest!) speed. Apart from the heat, everything else was good or very good.