Upper Room Hotel Kurfurstendamm

Location is excellent. Lots of nearby restaurants and shopping.

If you are staying in Berlin with family and a lot of luggage, stay away from this property. First of all, I think this facility should be called a motel not a hotel. It has a tiny entrance and was hard to find even for our local taxi driver. To access the place, we had to climb 2 sets of stairs with our heavy luggage before we could find the almost hidden elevator which took us to the fourth floor where the reception is. Then, to go to our family room, we had to take another set of stairs which were very tiny and spiral. It was hard to carry our luggage through them. Once we were in our room, we felt a bit better as the room seemed organized and clean. The place also lacked air conditioning and pillows were very flat. I don’t think I’ll comeback or recommend this property to friends.

Location is great. Good breakfast. Clean fresh bedding. Hutge room for 4.

Darkness in rooms and corridors. Extreemly heavy hutge doors everywhere. No parking. To small breakfast room, people cluterred. Small elevator. Receptionist don’t even try to make to mutch efforts with explanations.

Location, rooms are clean

You need to go up steps from elevator to reach reception. Staff efficient but not welcoming.

Great location and different type of hotel and room was clean and nice and also very nice bathroom... Although the mirror was so high and "far away" above the sink that it was a bit difficult to see to put make up..and no handshower near toilet bowl.. But otherwise great bathroom

The hotel room door was difficult to open.. The lock might have been broken or jammed.. But it was better on day 2.. Breakfast area is very crowded! And the table setting isn't working very well:people sit together in long tables.. No privacy!! And the food area is right next to tables.. Very narrow space when people getting food...no space and crowded.... People are coming and going and it makes the atmosphere very uneasy and restless...

Rich breakfast, worth its price. The bathroom was clean and the room was pretty spacious. U-Bahn station is just a few minutes away.

No air conditioning in the room. It was very hot inside in July, even during the night. There was a fan but it wasn't much of a help. The staff seemed unfriendly. Unfortunately, no fridge in the room.

Nice staff and an excellent location on a quiet street with good connections just beside the Ku´damm and ZOO-station. The neighbouring cafes and restaurants are as well worthwhile to be visited. We liked it!

The stairs may turn out to be a problem for someone with a handicap (or a late night in the bar) - especially the spiral staircase to the rooms on the top floor. Hint: There is a lift on the first floor with no sign on it - when arriving we had to look for it.

Great room. Atmospheric venue - the building is like stepping into the Third Man, but the hotel itself (on the upper floors) is very modern.

Breakfast only available at a nearby restaurant. Lots of stairs to climb - not suitable for somebody with mobility problems. Bed not made one day.

Very good location near both the trains and subway. Great Italian restaurants on the ground floor. Big shopping street less than one minute away. The cleaning lady came every day and everything was very clean. Great hotel in a great city.

The staff didn't speak very good English but were really helpful and tried to help every way they could.

Staff Staff and again Staff not sure how many of them I saw at the reception in just 3 days, but all off them were just super

no Minibar in the room

Location was ideal, staff are an asset to the hotel, excellent manner, couldn't do enough to help.

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