Red Roof Inn Birmingham South

Bad Experience

The staff checked my wife and I into a room that was already occupied. Once we finally were in a room, a cheaper one than we paid for, it was not in the best conditions. The bed was not comfortable at all.

Broken bed, no towels, and extremely thin walls.

Nothing

Filthy, not comfortable, room key never worked.

Staff was friendly, but did not always address my needs (eg. broken coffee maker). Breakfast was ok, but waffle maker was broken all 3 days of my stay. Only 'hot' food was the gravy for biscuits & gravy.

Cleaning staff was awful often forgetting things like towels. Towels were dirty, had chunks of 'stuff' still on them. Room were mediocre in condition and poorly laid out, not very functional. I would not stay here again and certainly NOT recommend it to a friend, or even enemy.

The location was good and the staff handled the problems I had.

Had to try two keys before being moved to another room. Two men were checking in at the same time and had similar problems. Ceiling plaster had fallen on the bed but I just swept it off. Clearly the room had water issues. It was fine for one night but I wouldn't stay longer.

The beds where comfortable

Needs new toilet sets, saw a roach up the wall in the room. Had to switch rooms because my cable didn't work and floor was wet and the new room mini fridge didn't seem to work well

Location

The Extremely rude manager .

Great room for the price. King size bed, refrigerator and microwave in each room, and it was fairly clean. Nothing fancy, but you can't ask for $120 amenities on a $50 budget.

There was a little mold on the shower curtain and the toilet did not empty completely with one flush.