Karon hotellia

Plussat: Despite arriving prior to the 2pm check-in, they were able to accomodate us with a beautiful welcome drink, a beautifully decorated air-conditioned lobby and a lovely polite lady at the front who spoke wonderful English! We appreciate that although we were visitors, most of the staff spoke English which was great when ordering room service, asking for help etc. We stayed here as a little break from the busier Patong, and in all honesty we had everything we needed here we hardly felt the need to leave our last couple days in Phuket. Beautiful rooftop pool with the best view in Karon! Each room was spotless clean, soft beds and private deck. The breakfast was divine, the restaurant was delicious (we had our last dinner there in the beautiful outdoor garden) and the staff were 12/10!! There is even a spa attached where my boyfriend and I got massages and the prices were reasonable and staff there also very polite! Will definitely be my go-to place in Karon/Phuket!

Plussat: Loved the staff, bathroom/shower, good proximity to the beach and comfy room.

Miinukset: It's tucked away a bit, behind some other hotels so it's a little harder to find.

Plussat: Clean, pool was great, room good bed was comfy.

Miinukset: Noise from renovations was annoying and disturbing. Would have been nice if they had informed us that there were Reno actions/maintenance happening Shuttle bus not often enough.

Plussat: All the staff was extremely friendly and helpful booking several tours for us. The lady at the reception was extremely efficient and thoughtful. The breakfast buffet was phenomenal, with everything you might want, from Thai to European food. The pool on the roof top has a great view and was usually empty at sunset. The jacuzzi and steam room on the ground floor were very nice. The massage parlour was not expensive and very much worth it. We booked 3 times in 1 week! They rent motorcycles for a very cheap price (250 BHT) when compared with all the others.

Miinukset: The sound insulation is very bad, you could hear the elevator from down the corridor, the hangers and doors from the other room seemed to be right next to you. This can be easily solved if you can sleep with ear plugs. The maids would do the room right after you left and would leave the lights and air conditioning on, for the rest of the day if you are not coming back so soon... what a waste of energy.

Plussat: I travelled around Thailand for 3 weeks and honestly this is the best accommodation I've stayed at, the one bedroom apartment is amazing with spectacular views, the food was so delicious, the rooftop pool was fabulous, staff, especially Loso, Joso, Chai and Zar was so friendly and helpful,. Overall this is a wonderful, well run resort and cant wait to return.

Miinukset: Can't think of a single thing

Plussat: Excellent, had a great and comfortable stay definitely recommend. Staff was super helpful and accommodative

Plussat: Staff are always more than happy to help and very friendly. Breakfast is delicious. Rooms very clean. Nice rooftop swimming pool.

Miinukset: Nothing everything was great.

Plussat: I had a great vacation at the Pacific Club resort with my friends! The staff was awesome and exceeded all expectations, they were polite and answered all questions we had about the surrounding areas. They ordered us Taxis almost every night and tended to our every need. 1000% recommend this hotel and I will definitely be coming back. The pool and views are amazing.

Plussat: Friendly staff Very clean Affordable accommodation Wonderful facilities Worth more than you pay

Plussat: Everything was perfect. The hotel rooms are big and clean, the breakfast was very good, the rooftop pool is wonderful, the restaurant was very good and at reasonable prices, the staff were very helpful and nice.

Plussat: OK

Miinukset: Allasbaarin tarjoilu

Plussat: Big, comfortable rooms with everything we needed including lots of USB ports. Beautiful pool area on the roof, good gym and fantastic breakfasts. All of the staff are excellent.

Miinukset: Nothing

Plussat: The Boathouse is simply wonderful! Such a warm welcome, with a complimentary cocktail and snacks on the terrace overlooking the ocean. The room was a deluxe with sea view (Room 307) and it was definitely worth the extra money as waking up in the morning to the view out over the sea was stunning. A fantastic fruit platter, and complimentary nuts and biscuits in the room is a really nice touch. The bedroom was super comfortable and there was an array of complimentary movies on the TV to watch. The food at the restaurant is delicious. Breakfast gives you a lot of variety with a menu of various egg dishes you can order. This is complimented by the buffet which has both Thai and Western choices. We also ate at lunchtime in the restaurant with a table overlooking the beach. I'd recommend the Pad Thai and the Mango Sticky Rice! Happy hour from 5-7 where you can watch the sunset and drink your sundowners. Make sure you book the sofa seats as they are the most comfortable. The pool area is really relaxing. The infinity pool overlooks the sea where you can watch the surfers and enjoy pool side drinks. The staff are great at refilling your water glass which is always great when it is so hot & sunny! The staff at The Boathouse are amazing. So helpful, and very attentive. Always happy to help and very pleasant. Nothing is too much trouble. There is a wonderful massage place just over the road, next to the Family Mart, which I would highly recommend! It was a great stay. I'm already planning my trip back!

Miinukset: There really isn't anything to complain about!

Plussat: Loved the location and friendly staff.

Plussat: Perfect location

Plussat: The Boathouse was an unexpected gem, especially given the kind of hotels we normally vsisit (MO, FS, Aman, Rosewood, etc). The location is beautiful and the atmosphere very cozy. Staff very nice. Thai food at Restaurant very good. Western food a bit bland. It might not be as luxurious as other hotels on the island/Thailand but what you get is a hotel that has class and a lot of character.

Miinukset: Breakfast was not on par with the rest. Buffet was underwhelming and the cooked to order dishes often not adequate cooked, especially the eggs.

Plussat: great breakfast. great rooms and facilities. Great staff.

Miinukset: meals at the restaurant a bit pricey for a standard pretty average

Plussat: Nothing, only the people from the hotel are friendly.

Miinukset: Horrible experience. Paid 650 Euro/2 nights, for nothing. Only friendly personal, that’s all. Small room, not clean, I booked ocean view and saw a wall and a restaurant. Balcony very small, you sit 1 m from the next people left and right. Beach Full with thousands of people, broken Glas everywhere.... Not worth 50 Euro per night.... small and old rooms...

Plussat: The BoatHouse is ticking all the boxes, good size hotel (not too big), very good services and good value for money. The highlight being the swimming pool nearly on the beach, so you can play with the waves and go back to your transat.

Miinukset: It is hard to find something, to be picky the addition of a small playground for kids would be nice. Otherwise, room are nice, everybody is very smiley and make sure you spend the most enjoyable stay.

Plussat: The staff was courteous and friendly. The breakfast offerings were plentiful, well prepared and well presented. The on-the-beach location was superb

Miinukset: Nothing

Plussat: Great rooms and location. The beds and pillows were excellent. As were the views and access to the beach. The breakfasts were great, especially the Belgian waffles. Staff were amazing.

Miinukset: Other guests slamming doors. Recommend door closers.

Plussat: Amazing hotel and the staff are fantastic.

Miinukset: Nothing

Plussat: Beautiful location and facilities. Ocean view dining. Lots of quiet corners to read and look at the ocean. Roll out of bed into the ocean. The best friendliest staff in all of Phuket

Plussat: Everyone would help if you needed anything. Friendly if you wanted to talk, which I would suggest. Don't just be rude and ignore them. They will get to know your habits quickly and ask if you'd like something again. I crashed our motorbike while we were they and they helped arrange it to be picked up and paid extra attention to us. The rooms are very nice and our bed was gigantic. Restaurant is delicious and breakfast buffet had plenty of options. Great location above the cliffs.

Miinukset: For some the stairs might be a bit of a deal breaker. This should only be a problem for people with mobility issues. It's not bad at all

Plussat: My mum and I came to celebrate our 30th/60th birthday. The hotel had great reviews which is why we chose it but even with our high expectations it managed to exceed our expectations! The hotel is designed in a traditional Thai style - absolutely beautiful, amazing views, super friendly staff. Only problem if you stay here is that you won't want to leave the hotel! Definitely something different from your standard hotel chain; you won't regret staying here!

Miinukset: we loved everything

Plussat: I can not fault this place! Location and view has to be one of the best in the world. The staff go above and beyond for you and treat you like you’re the most important guests they have! The has won numerous international awards and understandably so! I have never stayed twice at the one place, but I will never stay anywhere else in Phuket ever again!

Plussat: We stayed in the Ocean Wing - Villa Bourgogne - recently refurbished and beautiful. We felt as if we were in a separate private resort. Attention to detail superb, quiet, private, wonderful helpful staff, excellent food, cocktails, 3 pools, a perfect stay. Stay here if you want to escape the huge busy resorts, you won't regret it.

Miinukset: Excellent wine list but extremely expensive. Hope that in the future they may include some more reasonably priced wines to cater for all visitors.

Plussat: spectacular location first class in every way - very warm reception we are regulars and their treatment makes us feel like extended family

Plussat: Mom Tri's was an excellent retreat for our family during our time in Phuket. The staff was incredibly kind and went above and beyond with everything, including showering our 3 children with kindness. The facilities were a beautiful mix of inside and outside living. The most beautiful beach on the island was just located down some steps in front of the property. The shuttle drivers were extremely kind and offered us great suggestions of local places to eat. We hope to make it back here again someday!

Miinukset: The dining experience at the Mom Tri's kitchen was just okay. The views of the ocean were gorgeous, service was nice, but the food was underwhelming.

Plussat: Hotelli upealla paikalla, omassa rauhassaan, kauniisti toteutettu kokonaisuus! Ihana spa osasto! Huoneemme oli tilava ja kaunis!

Miinukset: Kuntosalin sisäilma haisi homeelle.

Plussat: Idyllic location. Very helpful and attentive staff

Plussat: The most beautiful garden and setting close to a a little gem of a beach. Ideal for surfing which my husband enjoyed. The breakfast was outstanding. Staff friendly and helpful

Plussat: Friendly staff and the islands best position.

Miinukset: Poor water system but they did move us and it was good there. But the place is starting to show it's age.

Plussat: Room was luxurious with an amazing view of the ocean Mom Tri's restaurant was exceptional

Miinukset: There was no soundproof and my room was on the swimming pool so it was a bit noisy when people starts swimming at 7am

Plussat: Incredible hotel with very nice pools. Breakfast was amazing, a wide variety of food, from rice, noodles to continental breakfast/pastries. Nice and helpful staff, even though it’s sometimes difficult to communicate as they speak very basic English.

Miinukset: Food and drinks in the pool bars are a bit expensive. Shuttle bus to Karon beach is until 6pm, so you basically have to walk down around 10-15’ if you want to have dinner out of the hotel, or just have a stroll near the beach. They asked for a credit card as deposit when we checked in, but as we had a debit one, we had to deposit 1000 bath per night. It was an uncomfortable situation, not very nice reaction from them.

Plussat: Huoneisto oli todella tyylikäs ja siisti.

Miinukset: Meille Hotellislue sopi hyvin kun pidämme liikunnasta ja otimme kuntoilun kannalta. Hotelli vuoren rinteessä ja kulkeminen haastavaa jyrkillä kävelyteillä. Toki hotellin shuttle-bussi kuljettaa tarvittaessa.

Plussat: Everything was so well maintained, looked like new and easy to navigate

Miinukset: Too many steps everywhere as resort built on a hill. For example it was 127 steps from our room to breakfast every morning.

Plussat: Great swimming pools, super friendly staff, exquisite breakfast, enormous comfort and incredibly clean

Miinukset: The terrain is pretty steep. No problem for us, but be prepared for stairs and uphill walking

Plussat: Great facilities with friendly staff and nice swimming pools

Miinukset: Quite far from restaurants and main tourist spots around karon

Plussat: Comfortable and large room.

Plussat: The kids activity

Miinukset: I saw dogs between the rooms

Plussat: Breakfast was incredible —so many options! 5 pools allowed for a relaxing dip in the pool as none were crowded. Great view from dinner. Shuttle to and from rooms to lobby was very helpful!

Miinukset: Room was very nice, but didn’t have a view as promised. Only cold water in bath and shower.

Plussat: Swimming pool

Miinukset: Waiting car to reach the room

Plussat: - The breakfast was very good, a lot of options to choose from. We liked that it was not only 'western' breakfast, but that there was also noodle soup served and variations of noodle/rice/curry dishes - The location of the hotel is amazing, it has an amazing view and a lot of nature. we were impressed that we did not have any insect problems, it was very clean and it smelled nice - The staff was very nice and attentive. There was always someone to ask your question to and they can help you directly - The hotel room was spacious and luxurious. The design was modern and most of the time in good shape - The creme/shampoo bottles that are offered in the rooms are great, they smell good and have good quality! - we liked that you had an umbrella and beach bag to use, very thoughtful!

Miinukset: - Even though it was expected to be a 'hilly' location and the service bus to drive you to the location is a good attempt, it always took a lot of energy walking to our room. we were far from the entrance so we had to walk steep hills many times and a lot of stairs. For me personally, this was not good because I have a bad leg. - we were disappointed that we didn't receive a romantic welcoming when we entered our room. we requested something romantic because it was our honeymoon specifically - Our hotel door was in poor condition (cracks, didn't close well). Because of the poor condition, we often heard the rain and noises from outside in our room during the nights - The location was sometimes a bit too silent. There was hardly background music (sometimes at the pool but this was minimum). Maybe it would be good to invest in a more energetic surrounding for the guests? - When cleaning our room, the number of water bottles and paper toilets we received were not enough. Sometimes we only let the staff clean our room because we were out of paper toilets. Maybe it's an idea to serve guests more so they don't lack

Plussat: Facility is so good

Miinukset: But the room is a bit wet. Maybe it’s because it’s next to sea

Plussat: Monipuolinen aamiainen merinäkymillä. Useampi allasvaihtoehto auringonottoon ja ok aurinkotuolit. Ystävällinen henkilökunta. Perussiistit yleistilat ja huone.

Miinukset: Älä jätä ulkona aamiaistasi pöytään huomiotta; linnut saattavat vierailla. Rantabaarin drinkit eivät hintansa väärti. Hotellin liikennejärjestelyistä vastaavalta edellisenä iltana tilattu lentokenttätaksi ei koskaan saapunut, onneksi saimme toisen auton.

Plussat: Rauhallinen! Ihana ranta! Paljon uima-altaita ja paljon ohjattua tekemistä täysin ilmaiseksi. Mahtava henkilökunta puutarha-apulaisesta respan hlökuntaan.

Miinukset: Aikuisten allas-alueella pyöri liikaa lapsia kiljumassa. Aurinkotuoleja myös varailtiin jatkuvasti,vaikka se on kiellettyä. Allasbaarin hlökunnan kuuluisi puuttua asiaan. Ei ole turistin asia lähteä siirtelemään pyyhkeitä.

Plussat: Comfortable

Miinukset: Drying rack.. Not enough.. Hot water.. Not enough hot.

Plussat: good facilities, location and friendly and helpful staff

Miinukset: The public beach had a lot of rubbish on it due to the off season rough ocean

Plussat: The property looks dated, used, old... specially the rooms, including the bathrooms. Yes, the room was clean and has all you need and were spacious, but look old, desperately needs a renovation. The location is perfect, now, it is not Kata beach it is Katathani beach, and, don’t fall for the photos of the hotel being beach front, because as it is, not all buildings have the rooms beach front.

Plussat: Location right by the beach is very pretty, though very high waves meant it wasn't that appealing for swimming.

Miinukset: The degree to which service feels impersonal is probably inevitable since it is a huge resort - but service itself was downright non-existent throughout our stay. It took reception 45 minutes to complete our check in and prepare a room, even though we arrived well within check in hours. Reception was not always friendly and seemed understaffed, so there was no one at hand for queries. No checking if we needed a taxi after checkout, which is fairly standard in Thailand otherwise. Room was a bit rundown, dark and stale-smelling. Breakfast was so so. Prices for food exorbitant, but that was to be expected. Gym was much too tiny for the number of people wanting to work out (two treadmills for the whole resort).

Plussat: Comfortable beds. Great for kids. Good swimming pools

Miinukset: Nothing

Plussat: Location Massage around the pool Restaurants Pools and their locations

Miinukset: Tiredness of buildings and rooms Average breakfast

Plussat: We have been staying here for nearly 20 years. The place is immaculately maintained and staff are excellent. It is right on the beach and there are local restaurants close by if you want to get off the resort.

Miinukset: Lots of Chinese folks at the resort [like the rest of the world] and they are noisy compared to what we are used to.

Plussat: breakfast is good, but a little far from our room, breakfast finish at 10:30 which is great, but need to walk some distance with no roof cover and if it is raining, need to bring an umbrella for it. The swimming pool is super super nice, and they have a swimming pool just by the beach, btw if you wanna go surfing, have to rent a motorbike and go to kata beach, next to our beach.. enjoy the swimming time in here

Miinukset: when we come, it gave us 2 bed instead of 1 bed, so have to mention to them before...

Plussat: Staff are so friendly and helpful and it’s great there are options for food on site and close by. Kids pool options are awesome.

Miinukset: Would be amazing if they had a pool bar and served food at the beach bar after 4.30pm

Plussat: The location. The style of hotel.

Miinukset: Having just returned from a trip. The hotel seems to have appeal due to the rustic style and eccentric furniture and designs with the hotel surroundings and in the Baray villas. However this rustic feel has led them to compromise painting the property it seems! It is in severe need of painting inside the villas but especially outside them. The view from the pool area at Baray villas makes the buildings look severely shabby and run down in the outside surely painting should be upkept on a yearly basis ! The pool was also very dirty I asked at the pool when it was cleaned and she said at 1pm as that time approached I still seen no one cleaning the pool. If you forget to set your cleaning buzzer don’t expect room service plates to be picked up or fresh towels left ! This was a shame as most hotels simply offer this service without request.

Plussat: The room was beautiful and very clean. The resort was almost mosquito free and smelt beautiful. Reception staff were very helpful and friendly and the location was in walking distance to everything we wanted to go visit and see.

Miinukset: The pillows and bed were quite hard. Very few accessible bathroom facilities on the property near pool areas and some of the staff were quite rude when we asked to be seated at a slightly bigger table in an empty restaurant.

Plussat: So beautiful and breath taking place. Best ever!! This hotel is for all who is looking for a romantic and relaxing place.

Miinukset: The walls on the buildings need some care, looks a bit worn down and old. Just some new paint and then done.

Plussat: One incredibly unique gem near Kata beach. We stayed in villas. Gorgeous, fancy, overwhelmingly beautiful hotel. Did not want to leave :) Felt very rich and spoiled staying there :) Stayed in December 22-25, not many people (!) Christmas dinner and 3-hour Spa were included in the price. Saw only one mosquito during the stay :) Free bottled water is limited a day. Very close to restaurants and massage places :) They provide taxi, which is cheaper than other options. Would definitely stayed again if in Phuket. Highly recommend!!!!

Miinukset: Staff English is insufficient, hard to understand, as pretty much everywhere else we stayed in Thailand. Kata beach is a 10 minute walk, but they provide free shuttle bus which leaves every hour (last one leaves the beach at 6:00 pm). (Kata beach was quite crowded). No access to coffee machine, had to order every time. After second order (small cups for me) a waiter surprisingly exclaimed "Another one?"

Plussat: We love the staff. Very friendly.

Plussat: Everything. Amazing hotel, beautiful designs inside and out. Calm and serene. Stayed in the Villas well with the price at this resort.

Miinukset: Nothing

Plussat: I like everything's in this hotel and the location

Miinukset: Communication with some staff they have to improve their English

Plussat: I liked the arty feel of the property. It’s decor and ambience is nicely thought about and artistically done. Woodwork, lampshades, colorful cushions, huge swings, winding paths, polite and hospitable staff, excellent Spa to name a few were the highlights. Much relief from dull concrete dull hotels.

Miinukset: The food could be better.

Plussat: The room was exactly as shown in the photos! The Baray Villa was perfect for our time in Phuket, with a small pool in the villa that led to the larger pool. Staff were very friendly and attentive! The spa is an absolute MUST - excellent service and great pricing!

Miinukset: Not necessarily a con, but the villa is slightly secluded. BUT very close by cab or tuk tuk to the busy nightlife and beach!

Plussat: The breakfast was amazing. They had absolutely everything & the fresh fruit was mouth watering. So much of a variety & you could eat as much as you wanted.

Miinukset: I would have liked the resort to have a gym & a few more hooks to hang things on in the bathroom.

Plussat: A luxury green oasis in the middle of the Kata beach City. Peacefull heaven with smiling and very helpfull staff.

Plussat: Amazing rooms, decorations, staff, pools & service

Miinukset: Breakfast selection was ok.

Plussat: The facilities were great and the staff were very friendly and helpful The pools are fantastic everything is spotless and loved the relaxing environment The swim out pool is amazing with access to your shower perfect The food is not only great value but so delicious we found it hard to eat out because of that

Miinukset: Can’t fault it

Plussat: Amazing place. Attention to detail from the first look to leaving. Hotel staff super friendly and couldn’t do enough for you.Surprise free upgrade to walk in pool room and when we go back we will ensure we get this room. Super special and amazing. Will definitely be back.

Miinukset: One small negative. We dined in the restaurant and be it being 21 30 we were told they took last orders at 22 30 so ordered a meal. The food was good but the staff were rude. When we had finished our meal we were cleared but a member of our party still had a full beer. This was at 22. The waiting staff all were around our table constantly (and obviously) checking their watches. Which made it extremely awkward and uncomfortable. So upon return we will not be using the restaurant as there are much nicer and more friendly staff.

Plussat: amazing hotel one of the best we have stayed in

Miinukset: all good

Plussat: The Villas are amazing! Staff was very helpful and the restaurant is good.

Plussat: Absolutely amazing decor throughout the grounds . Large room with all mod cons that had pool access

Miinukset: Nothing

Plussat: Pool access rooms were excellent. The breakfast was tasty, with the obligatory egg station. Beautiful setting amongst the gardens. A very special place.

Miinukset: Lounge chairs for the deck only appeared half way through our stay. It was the one thing we noticed was missing when we arrived, it was strange they didn’t have them to start with.

Plussat: The infinity pool and smart house technology as well as quick service to and from room to main road etc. loved it, will be back !

Miinukset: No complaints

Plussat: This place is fantastic

Miinukset: Nothing very very good

Plussat: Very helpful and well trained staff. Go extra mile to make the guests happy. The buggy service to drop at beach/market was useful.

Plussat: Okay villa

Miinukset: Expensive for what you get. There are better places to go to for the same amount of money

Plussat: The pool area

Miinukset: The owner of this establishment was not nice at all. From day one he was out to make a buck off us and I’m sure every other guest. Over charging us for our taxi from the airport and over quoted us for a trip we wanted to do. The toilet stank so we had to keep the door shut. Our room was at the bottom of the building so every time guests from upstairs used their bathrooms we could hear their toilets being flushed as the pipe is boxed in the corner of our room. And the stairs going up to the other rooms literally runs up behind the wall where the bed is against. We had lots of restless nights because of this, not the break we were looking for

Plussat: Everthing

Miinukset: Nothing

Plussat: Henkilökunta oli avuliasta ja paikka oli viihtyisä ja siisti.

Miinukset: Villa ei ollut ihan lähellä rantaa.

Plussat: The staff were very friendly and helpful, the rooms were very clean and it is only a 10 minute walk to the beach, but far enough to be away from the hustle and bustle and Busyness of Phuket. Also cheap car and bike hire as well as a good taxi service

Miinukset: No tea towels

Plussat: Aamiainen oli kattava, henkilökunta ystävällistä ja avuliasta ja huone viihtyisä.

Miinukset: Hotellin sijainti hiukan huono, sillä se sijaitsee ison tien lähellä joten kävely esim. rannalle hiukan hankalaa.

Plussat: Nice pool, staff were great. Restaurants are around 8 mins walk away, small supermarket at the end of the road. We rented a car from the hotel which was really convenient and cheap (500 baht/ day). You could could also rent scooters too. Pad Thai shop round the corner was great (50 baht). Hotel is quiet and relaxing. We booked boat trips through the hotel which were fine and seemed to get a good rate (1200/ person for 1 day phi phi trip). We went in low season which is cheaper but you have to watch the weather. Felt comfortable renting and booking through the hotel as I felt like we were not going to be scammed and it worked out really well as they genuinely wanted to help us.

Miinukset: Nothing much not to like. You are obviously not in the action of Patong.

Plussat: My 2nd time staying here, still wonderful place to stay. Everyone is helping, Jame, Judy and the cleaning staff. Still very tranquil. Well done.

Miinukset: Nothing.

Plussat: Staff - they are superb, can communicate well and very clever to use google translate whenever a few misunderstandings occur. Very considerate as we didn't have much cash in Baht with us, they didn't ask us to pay fully for the room and breakfast on the first day. Supposed to return motorbike on 16 June 5pm, but let us use it until 9pm for free because we're leaving early in the morning the next day. Breakfast - light breakfast available onsite and looked appetizing, though the sunnyside up egg tasted a little too salty :P Room - is just nice for us as we were backpacking no issue with space, aircond was in a good condition and TV has a few English speaking channels option. Room as a little dim too for me. Bathroom was just spacious enough. Consistent water bottle, shampoo, liquid bath soap, and tissue supply. Quiet. Pool was just nice, clean and all to ourselves! TIP: Reception area is 24hrs (somehow) - you just need to knock on the door behind the reception counter.

Miinukset: Location - will take 30mins or so to walk to the beach. But since onsite motorbike rental is available, it's not really a problem for us. Not too much food choices around - but still okay as there is a nearby pad thai house which serves good and tasty pad thai. family mart is nearby as well. Room lighting can be improved. Water dripped from the aircond on our last night.

Plussat: Great location, staff is really friendly and helpful, rooms are super clean!!

Plussat: Judy and her staff stop at nothing to make your stay special .the environment is amazing the location is perfect the facility is clean and well designed This is an amazing place. Will be back for suuuure

Miinukset: Nothing. It was above my expectation

Plussat: Good value for money! The room was very spacious and the bed was comfortable. Nice and quiet. You can rent a scooter at the reception

Miinukset: The location is close to a bigger street, but if you rent a scooter this is no problem at all.

Plussat: The location was perfect for us as it was in between Karon & Kata beaches. Has a beautiful crystal clear pool to cool down in after a long day exploring. Plenty of local shops and restaurants and bars within walking distance and only 20 mins from Patong by Taxi which cost 400 Thai Baht or $18 AU. The bed was huge and comfy the staff were friendly & helpful. Breakfast is 150 Thai Baht per person per day if you want to eat it at the villas. They don't have a restaurant it is small outdoor setting for breakfast only.

Miinukset: Breakfast could have been better. Not a lot to choose from.

Plussat: Breakfast was excellent with a wide variety and the hotel location was also great... just steps from the beach. Well done to the excellent staff who made sure that our requests were met and made our stay enjoyable. Also, the photographers at the lobby did an excellent job!

Miinukset: The hotel SPA massage services were a little pricey.

Plussat: We hardly left the resort. It was spacious, and the 5 swimming pools kept the kids entertained for almost the entire 4 day stay. Food options, while not plentiful, had enough variety to satisfy us and good quality. Service was friendly and fast. 2 Minute walk from the room to the beach and there was a children activity center with an entertaining schedule of events for the little ones.

Miinukset: A bit far from anything, taxi was basically required for anything but the beach.

Plussat: Almost everything.

Miinukset: I want to say that rooms in A wing are much better than C wing.

Plussat: Kids club was included & wonderful! Pools were great! Staff was great! Breakfast was great!

Miinukset: Price of some drinks was high.

Plussat: Everything

Miinukset: Nothing

Plussat: I stayed in this hotel every time when I travel to Phuket. The staff are very helpful and kind there especially the canteen staff that we meet every day during breakfast. Keep up the good work and I will come back again.

Plussat: Cleanliness and good service at pool side

Plussat: The cleaning staff in block G were fantastic. Apart from that, not much else.

Miinukset: This hotel was clearly built decades ago and has never been upgraded. I'm struggling to believe it can still be classed as 5* and that Hilton want to put their name on it. On arrival you are deposited at what can only be described as an open air waiting room. Except this is Thailand and it's 30 degrees and there are no fans and very few seats. After what seems like an age a small truck pulls up and you clamber in to be taken 500 meters to the main reception. You better keep your fingers crossed it's quiet because if a Chinese tour bus has arrived recently you'll have to fight to get on the truck. Once off the truck you are faced with 8 steps up to reception. There is no slope so you will see guests heaving pushchairs and bags up to the top. I honestly do not know how wheelchair users get up to the top. Staff are surprisingly absent at this point too. Check in was fine but then it's a long walk to the room to discover that all over the property there are very few drop curbs anywhere to assist pushchairs/wheelchair users. The elevator was on its last legs with buttons that needed a good thump to select the floor. The rooms are equally disappointing with facilities that date from when the hotel was built i.e. the fridge "chills" your drinks to just below room temperature and the tv offers around 10 channels, some of which have no sound. If you have kids the balcony is deathtrap with gaps that they can easily squeeze through and drop 6 floors. I could go on (oh yes, room service food is terrible), but I'll just depress myself further. Avoid.

Plussat: The staff are very friendly and polite. Always willing to help

Miinukset: Foods are not up to the par per Hilton reputation. Breakfast limited options on buffet. Friend noodles are salty and other foods are tasteless. The have dinners at Thai Thai. The 1st night was good and the second night are not good. The curry beef and potato were undercooked need to send back for more cooking. Seam fish are tasteless.

Plussat: Sianti on loistava, ja yleinen siisteys hyvää

Miinukset: Aamiainen suunnattu liikaa Kiinalsiseen tottumukseen, ja muutenkin taso laskenut aiempiin vuosiin verrattuna.

Miinukset: There are no hose inside the bathroom

Plussat: Huoneen (sviitti) hintaan sisältyvät lisäpalvelut olivat iloinen yllätys.

Plussat: Staffs were very friendly and service-minded. They helped me with booking tables in restaurants and local tips. All the staffs seemed to be very focused on their jobs and made us feel very happy to choose this resort for our honeymoon.

Miinukset: The only thing I didn’t like was the breakfast. Even though the food from lunch and dinner was great, the quality of breakfast wasn’t good. I saw flies around the fruits.

Miinukset: House keeping Restaurant Room service Food Mini bar

Plussat: Beautiful room and kind staffs.

Miinukset: Mostly good tho some were in pool at late night. No one controlled noisy from them.

Plussat: The pool is fantastic. The service was 5 star :-)

Plussat: I loved the pool access and the perfect temperature of it! Great location too to walk to the near by restaurants.

Miinukset: Rooms were old and it needed a good paint job.

Plussat: The staff

Miinukset: Nothing

Plussat: Location and riom facilities

Miinukset: Building hotel in site of hotel is off putting

Plussat: Fabulous pool very friendly staff

Miinukset: Nothing it was Salk good

Plussat: Breakfast was great. Though they do not have a wide variety of choices, the food tasted fantastic. Staff were extremely friendly and helpful. Room comfort and cleanliness was excellent.

Miinukset: They did not provide ironing service.

Plussat: the swimming pool staff are very good and very diligent.

Miinukset: the buggy driver was reluctant to provide service when we need his service at 15:59. He said it's because the time passed 16:00.....even the staff from reception couldn't change his mind. don't know why. Facilities are ok but kind of old and seems lack of maintenance. Given the price, the quality and option of breakfast is kind of disappointing.

Plussat: Everything, staff so friendly and helpful.. Food excellent and the entire experience second to none.. Highly recommend to everyone.

Miinukset: Nothing..

Miinukset: Staff didn’t listen just seem there get your money that was it

Plussat: The staff were extremely friendly, helpful and professional. the location, it was close to restaurants, bars, car and motorcycle rental shops, laundry services, tour operators, a family mart near the entrance of the hotel, ATM machines in the hotel lobby.

Miinukset: I booked a double bed and they pushed two single beds together. There were no plug sockets by the bed. the room is dated and could do with updating.

Plussat: Kids Swiming pool,very friendly staffs,location

Miinukset: It should be cleaner as a 4 star hotel

Plussat: Staff very helpful and friendly The room was very comfortable in the main hotel. breakfasts very good with a lot to choose from. The grounds and the adult pool were beautiful and clean Wifi very good .Hotel in good location 10 minutes from the beach and shops etc

Plussat: Lovely friendly helpful staff. Breakfast was lovely and lots of choice. Rooms clean, grounds and pool fabulously kept. Would def recommend and would stay there again.

Miinukset: Nothing

Plussat: Vaikka iso alue. Kompakti kuitenkin. Keskusta sekä meri vieressä.

Plussat: Chocolate croissant lovely! Pillows too big and hard Breakfast lovely Staff wonderful

Miinukset: Pillows. Softer and thinner

Plussat: It was central to bars shops beach etc lovely hotel and staff

Miinukset: Everything was great

Plussat: The hotel security was great

Miinukset: The cleanness off the room wasn’t great Used the same bed sheets everyday with stains on it.

Plussat: The property was beautiful, the staff were amazing and very helpful and the breakfast was awesome. We loved our private garden room with jacuzzi.

Miinukset: There a few hidden fees which they don’t tell you about on booking.com

Plussat: Breakfast great. Love the adults only pool and bar.

Miinukset: Getting the temp right in the shower took a little while- but no big problem

Plussat: Ovet hatarria joten äänet ja hyttyset pääsit huoneeseen ja aiheuttivat harmeja.

Miinukset: Pientä pintaremontia huoneet kaipaisivat sekä uuden ulko oven.Sitten netti varauksessa aamupalan hinta oli n.620 pathia ja paikan päällä ostettaessa 300pathia. Onneksi en varannut aamupalaa ennakkoon.

Plussat: Great location, easy walk to bus, beach, bars and restaurants. Awesome team of people working at Chanalai, from the Cleaners to the receptionist and managers, they are lovely and very helpful

Miinukset: Breakfast is OK but quality of dishes could be better, food in the servery needs to be kept a lot hotter

Plussat: Facilities and the room

Miinukset: Buffet variety

Plussat: Lighting in the bedroom - lots of potential combinations, breakfast was delicious and ample. Swimming pool, lovely. Close to night market - highly recommended for tastiness:)

Miinukset: Bath big enough for 1, bit of a squeeze for 2.

Plussat: Stunning pool and lovely clean room.

Miinukset: Average breakfast and fitness suite.

Plussat: Breakfast was ok, room was very modern and spacious, wifi had good connection, and location was great. The chairs on the balcony were also very comfortable and relaxing. I particularly liked the welcome drink, ice cream and cold hand towel that was offered at check in. Value for money.

Miinukset: I didn't like that the toilet door was translucent. I like a bit of privacy in the bathroom...

Plussat: The ambiance and food is great

Plussat: We loved the decor of the property and upon check-in we were told that we had a free upgrade (the best room in resort, might I add). Staffs were extremely nice and welcoming. Food was great. We loved the stay and would definitely stay again!

Plussat: Stayed here 3 years ago and loved the location and outdoor pool area. The rooms and restaurant/bar have been renovated in the last 12 months and is even better than before. The whole place is spotlessly clean. Rooms are spacious & very comfortable beds. Fast wifi connection. The pool area is beautiful and so relaxing. Great value for money. Will definitely stay here again.

Miinukset: The buffet breakfast is just ok but this is the only thing that wasn’t excellent.

Plussat: Awesome!

Plussat: The pool was so luxury

Miinukset: Nothing, I liked everything

Plussat: Sijainti oli ihan Katan keskustaa. Henkilökunta ystävällistä.

Miinukset: Huoneessa tullessamme ei tullut vettä eikä puhelin ei toiminut. Saivat korjattua mutta WCkin oli korjattava. Tämän hoidimme jo itse. Kassakaapissa myös ongela kun oma koodi toimii vain suljettaessa mutta ei avatessa, silloin toimi heidän 1234 koodinsa,?! Vähän enemmän aurinkotuoleja voisi olla.

Plussat: Toista kertaa majoituin kyseisessä hotellissa. Henkilökunta erittäin ystävällistä ja avuliasta. Huoneet isot ja siistit. Sijainti mielestäni loistava, keskeisellä paikalla mutta melua ei huoneisiin juurikaan kuulu.

Plussat: Staff was extremely helpful in giving us tips and calling taxis for us. We got a free upgrade to an ocean view room.

Miinukset: A bit far from the beach. Next time I'll probably book something closer to the beach.

Plussat: I liked the breakfast and friendly staff. The room was clean and trendy.

Miinukset: I didn’t like the location being far from the airport and ferry.

Plussat: The big bed, strong but comfortable mattress.

Plussat: Cozy room and good vibes.

Plussat: The staff were very helpful and friendly and were always willing to go out of their way to attend to our needs. The hotel room itself was amazing with a very large and comfy bed along with a very nice bathroom. I would highly recommend the spa as the masseuse was very good and professional and the spa room itself is ideal for couples. The hotel is a ten minute walk from the beach with the supermarket being very close. I would definitely stay again!

Miinukset: The TV could have been better as many hotels in Thailand provide Netflix/ alternative English channels although this TV had a limited selection. Other than that it was a fantastic stay!

Plussat: Loved it all. Thanks for also decorating our bed for our anniversary it was a very nice gesture. The room is incredible!

Miinukset: The gymnasium, lack of facilities that aren’t in line with the rest of the hotels high standards.

Plussat: Location is excellent with beach view. Pool and restaurant services are good.

Miinukset: I expected a private beach but it's a couple of minutes away.

Plussat: The view from my room balcony was good.. specially sunset view was amazing..

Miinukset: They dont have any vegan breakfast menu..All breads were with Egg.. I am a vegetarian and allergic to egg and fish

Plussat: Very clean and comfortable rooms.. Excellent service by all staff members at the hotel..

Miinukset: It was about a 15 - 20 minutes walk from the city centre

Plussat: Friendly staff members are there to greet you every time.

Miinukset: -

Plussat: Clean and nice!Awesome staffs!

Miinukset: Limited parking space.

Plussat: Staff very friendly, room very clean, perfect position in the centre of kata.

Plussat: Breakfast is very good! Many selections comparing with other resorts and the breakfast changes every day. The swimming pool is okay. No toothbrush and toothpaste provided, however, very near to convenient store.

Miinukset: NIL

Plussat: entertainment and staff

Miinukset: liked it all

Plussat: The staff were always very friendly and helpful. My room was lovely, cleaned well every day and very big! The walk to the beach wasn't beautiful, but it was closer than I thought and the nearby beach itself is stunning! Plenty of places to eat nearby if you don't want to eat at the hotel. The pool was nice, and it was easy to navigate the hotel.

Miinukset: I was a little confused about how getting breakfast and dinner worked. The pool space could maybe do with a few more loungers for when its busier, tho most of the time people will be at the beach anyway.

Plussat: Very nice personnel. Great resort. Nice food

Miinukset: View was blocked by building 2 which was too close.

Plussat: Vuode oli miellyttävä ja pesutila toimiva. Allasalue oli viihtyisä ja henkilökunta erittäin huomaavainen. Aamupala oli monipuolinen ja väljästi esillä, ruokailu allasympäristössä. Jouluillallinen oli rakennettu näyttävästi, vaivaa nähden ja ruuat olivat upeasti esillä.

Miinukset: Jouluillallisen juomien kalleus yllätti! Uima-altaan asiakkaat eivät noudata hygieniaohjeita. Lapsille voisi olla aamupalalla tarjolla kaakao.

Plussat: Everything near you Night market Thai food Indian food English food American food Cheap laundry Cheap massage Motorcycle rental Pharmacy Clinic and dental also Family mart 7elven And the staff very friendly and helpful

Miinukset: Nothing to mention

Plussat: Location , pool, room

Plussat: Hotelli oli ihan ok. Huoneet viihtyisät, sängyt hyvät. Uima-altaat toimivat.

Miinukset: Syötyään hotellin jouluillallisen lapseni oksensi ja ripuloi vuorokauden. Huoneessa ei ollut siivousvälineitä eikä suihkuissa riittänyt vedenpaine siivoamaan jälkiä kun lapsi ei kerennyt pöntölle/tai tuli molemmista päistä yhtä aikaa. Siivosin pitkin yötä jälkiä ja jouduin hyödyntämään pyyhkeitä.. seuraavana päivänä siivoaja raahasi pyyhkeet respaan ja ainakin viisi henkilökunnan jäsentä pyöritteli niitä paljain käsin ja suhtautuen kuin olisimme tarkoituksella ne lianneet. Selitin kyllä miksi pari pyyhettä oli siinä kunnossa, mutta englanti ei tainnut olla ko henkilöillä aivan hallussa. Kaiken huipuksi kukaan, ei kukaan pessyt käsiä tai edes laittanut käsidesiä käsiin käsiteltyään likaisia pyyhkeitä vaan jatkoivat töitään asiakkaiden kanssa likaisilla käsillä. En yhtään ihmettele että turistiripuli jylläsi yhdellä sun toisella jos hygienian taso ja tieto on tuota luokkaa. Lisäksi jouduimme korvaamaan pyyhkeiden hinnan. Lisäksi jouluillallisen maksoi itsessään aika paljon Thaimaan hintatasoon nähden ja juomat eivät sisältyneet maksuun. Hotelli oli sitten jouluillalliselle tuplannut kaikki normaalit juomien hinnat. Jäi hivenen huono maku suuhun kyseisestä menettelystä.

Plussat: The facility is marvellous and the location is great. It is close to most of the attractions.

Miinukset: We asked the staff to change the mattress the last night we stay, but the mattress was not changed. We believe this was not done on purpose but they overlooked our request.

Plussat: 3000 bath in cash for deposit. Twin bed room, nice room, big size, big window, nice view of the pool. This hotel is very good for family with kids. They have a nice pool, live music at night. Surrounded by many food stores, night markets. A little bit walk to the beach. Kata beach is very calm, best beach for swiming, but its not good to see sunset as it is covered by other islands. So we had to go to Karon beach to watch sunset. However, U can walk to Karon beach for 20 mins. The road from Kata beach to Karon beach is nice and cosy. This Hotel is so crowded but I am satisfied with my stay. Recommend.

Plussat: The hotel is nice and clean! And very good wi-fi !

Miinukset: The hotel manager tried to blackmail us to pay 4,000 thb packed sheets! We asked for it and cleaned it up, it was like a new one, but he asked for money again, but he reduced it to 3300 thb! We were fighting again and he took us that we are rich and it is no problem for us to pay! After everyday scandals, we finally did not pay anything, but blackmail was not ugly!

Plussat: Karon living room is a nice place to stay if you want a little bit peace and quiet. Its located a little bit far from the beach and bars, so you don't hear anything in the night, also the beds are very comfortable and I cold sleep excellent. It takes about 15 min walk to the beach but for me I didn't mind the walk, because you come across many food places and 7/11s to buy daily needs. Overall good hostel, quiet, private and clean.

Miinukset: Nothing

Plussat: Employes and the free breakfast.plus is very clean all the time

Miinukset: Difficult to find how is work the warm water

Plussat: Large clean rooms. Bed comfy. Staff very friendly. Breakfast good. Two free water bottles every day with maid service. WiFi strong.

Miinukset: The 500 baht key deposit & the welcome manual out lining the extra charges for anything damaged or missing from the room.

Plussat: Free breakfast was a plus, although simple. Considering the low price I think it was a great valued option. Nothing special but nothing wrong with it. It's also close to a few cheap food options, the Karon night market, and is walking distance to Karon (about 15-20 minutes)

Miinukset: The room being small forces you to put your bags in the outside lockers which is a minor inconvenience

Plussat: Very nice hotel. Clean and located in a quiet part of the main street. I have a motorbike so it was easy for me to move around. Staff was very welcoming and friendly.

Miinukset: Karon is like being in Russia now!! Will definitely not go back to this area but would go back to this hotel if it was in a different location!!

Plussat: 10 minutes walk to the beach, breakfast included (bread, jam, fruits, salad), nice staff, big bathroom, good wifi

Plussat: Great location

Miinukset: The man in the breakfast room was so miserable

Plussat: Beds had curtains, wifi was good, and overall a pretty great value for the price paid. The breakfast is simple (fruits, salad, and toast) but considering the nightly price, it's more than enough.

Miinukset: The bed curtains were a bit loud which often woke people up and the rooms are pretty small. No space to have luggage in the room so you must put them in the lockers outside, which is a bit annoying to have to go outside every time you need stuff.

Plussat: All staff where brilliant

Miinukset: The very good service off all the staff

Plussat: Clean, inexpensive, friendly staff

Miinukset: Poor wifi, mattresses were hard

Plussat: very comfortable, good food, very friendly staff although little too far to walk to many restaurants and shops, some little bars and shops are close

Plussat: Clean rooms

Miinukset: Nothing

Plussat: I had a great stay at this hotel. The rooms were very nice and very spacious with balcony. The view amazing, and the resort full of tropical trees that i really liket. The staff was very good, professional and very friendly, special thanks to Anny who is at the front desk and made our stay there really confortable and was always taking care of clients to have a great experience at the hotel. You have to try the massage at the property inside or outside at the pool was amazing, also the gym really cool. You could find everything right next to the resort. Had a great stay there, also my child of 2 years old had a great time :D

Miinukset: Everything was perfect, but at breakfast they could improve the coffee i would prefer to have some more variety of coffee.

Miinukset: Not for children

Miinukset: Drain in bath room not clean enough so no working good! Please clean drain sometimes! Price for drink in bar downstairs incredible expensive! Beer 200 ! Common !!!!???? Wine 250 ! No body drink in bar! Also some new bartender put too much sugar to cocktail in pool bar! I have diabet ! Sorry! Half glass of sugar liquid to my sexy lady cocktail! Common ! Try to be natural ! And this big deposit 3000! I can pay 1000 is ok! I stay just 3 days! And do on!

Plussat: Excellent choices at breakfast with daily changes. Staff are wonderful.

Miinukset: Pool water was too warm, not refreshing at all. Hotel is showing it age as it's looking a bit tired. Could hear noise from other rooms and hallway. Quiet mode on the air conditioning would be good.

Miinukset: We asked for a king bed and had two singles and the beds were not comfortable

Plussat: my vacation in this resort is fantastic. I love the sun shine, the pool, the family room, the pizza there(buy 2 get 1 free). All the staffs are very nice, especially Mr Chai & Mrs Meily, both of them can speak Chinese & English well, have great patient to we guest, thoughtful & enthusiastic.

Miinukset: so hard to find out a point that I am not satisfy. if have to. then. the sea weave is too strong in karon beach

Plussat: We stayed at the family interconnected rooms as we traveled with two little kids. We would like to thank khun Kate and the team for managing with our requests regarding cleaning rooms and furniture. Staffs are friendly and helpful. I would like to recommend pizza shop in this property. My nieces love to see Oscar and birds before breakfast. Big thank for provide kids for free breakfast On our first day

Miinukset: Breakfast for kids should reduce from 550 Thai bath to 200 or free of charge as kids don’t eat too much. For example my nieces only had two little pancakes so it would be great if a hotel consider to reduce the price.

Plussat: Staff are friendly! Location is good.

Miinukset: The AC was pouring water once we first came but got repaired.

Plussat: Sijainti oli hyvä,lähellä rantaa ja ruokapaikat ja hieronnat

Miinukset: Ns.sviitti siivessä ei ollut hissiä ja rantakadun autojen/tukkareiden melu kuului huoneeseen

Plussat: The grounds were stunning. Multiple beautiful pools and a vast garden with plenty of different plants and statues. The room was huge with a very nice porch.

Miinukset: The bed was extremely uncomfortable and it was impossible to set the temperature of the water in the shower - it would wildly vary from hot to cold within seconds. Our room wasn't cleaned the first day and we had to call reception three times to get new towels. We were told that rooms are never cleaned unless we asked for it specifically. Everything felt a little too expensive for Thailand - mainly the on grounds restaurants and bars. When we asked the front desk about transportation we were offered the hotel's expensive taxi service but weren't given much information on other modes.

Plussat: Nice resort, good location with decent price

Miinukset: None

Plussat: Breakfast is good. Swimming pool is perfect. Mama restaurant and famliy sea food restaurant is very near the hotel. Walk 2-3mins can find good food to eat. Very near KATA beach. Walk 2 mins can reach to the beach. 7+11 shop around hotel. Location is very convenience.

Miinukset: Quilt is wet. Some insects in the room.

Plussat: Henkilökunta oli erittäin ystävällistä ja palvelu erinomaista.

Miinukset: Aurinkotuolien varaaminen oli erittäin ärsyttävää. Hotellilla on kielto siihen mutta kukaan ei valvo sen toteutumista. Tämä on toki ongelma joka paikassa kohteessa kuin kohteessa ja missä tahansa maassa.

Plussat: Great hotel staff are friendly and very polite also the hotel is in a great location

Plussat: Pool was great and you can order food and drinks while relaxing there. The food is really good too! Excellent location, near lots of restaurants and 3 minute walk to the beach.

Miinukset: Our only complaint was the cleaner kept forgetting to give us 2 towels, one time she didn’t give us any. We also didn’t receive any toiletries like a bar of soap at beginning of our stay and other guests did. Apart from this we thoroughly enjoyed our stay!

Plussat: The two swimming pools and sunbathing areas are a blast. You could actually just stay at the hotel the whole day and have a good time. Drinks at the hotel are great and not very expensive. Be sure to take advantage of the happy hour :)

Miinukset: The process with the deposit of the money was a little bit surprising. I thought if you travel with your credit card to such a hotel it will be sufficient. In the end best thing is to have 3000 thb or 50 € in cash. If they book through the credit card the process of getting the money back will last couple of months (or at least it is what I understood).

Plussat: Hotelli oli täysin odotusten mukainen

Miinukset: Sijainti oli hieman huono jalankulkijalle

Plussat: siisti ja viihtyisä hotelli. Hyvät uima-altaat. Mukava henkilökunta. Hyvä sijainti. Hyvä aamupala.

Miinukset: Huono äänieristys.

Plussat: Beautiful staff, lovely pool, only draw back is that there are lots of steps to climb to different areas. Great location beautiful views from higher levels

Miinukset: Too many steps and access to pools

Plussat: The friendly and welcoming staff was amazing. The room was modern, beautiful and clean. two pool areas and two pool bars with delicious cocktails. The breakfast was amazing every day and the staff around the resort was very informative and helpful. I would definitely stay here again if i travel to Phuket.

Plussat: The friendliness of the staff

Miinukset: Service was pretty slow for anything. Minor issue, but the room decor didn’t make a whole lot of sense.

Plussat: Really convenient location near shops, restaurants, transport and beach.

Miinukset: N/A

Plussat: Check out from hotel .

Miinukset: Had to check out in one day due to white ants on bed and room . Too bad

Plussat: Sijainti ja rauhallinen.

Plussat: The space of the room, the view from our front area and the quietness of the area. Good rate for hotel transfer too!

Miinukset: The doors were abit faulty and we have a hard time opening the doors around. The room also faced the forest so there are insects that littered the window area.

Plussat: Very friendly staff organised taxi for us and split the cost between a few of us to make a total of 800THB instead of the usual 800THB each

Miinukset: Fair bit of renovation going on but hey that’s pretty good for Thailand.. they look like they go regular maintenance of the rooms and the surrounding area

Plussat: Staff was very nice and friendly Also we went for honeymoon hotel prepared our room in a special way Every morning free breakfast with lots of tropical fruits I loved it :) Room was big and with sofa type bench it was good :) Wifi worked well in room and everywhere 3 swimming pool and pool bar was also good !

Miinukset: It was ok but didn’t expect there’s lots of staircase hotel is like a hill but also we had a beautiful ocean view from the room (^^)

Plussat: Very helpful and friendly staff. Great breakfast. Comfortable & clean bedroom and bathroom. 3/4 pools on site with pool towels provided. Less than 5 min stroll to the beach.

Plussat: Hotel staff and everyday cleanimg was perfect.

Miinukset: Rennovation and nesrby hotel construction still go on.

Plussat: The breakfast was very good, great variety of food. The staff was amazingly friendly although not too many speak English. I had a body scrub and massage at the spa on-site. The spa is just massage rooms nothing fancy but the lady did a wonderful job. The property is pretty with 3 sets of pools, just a short walk to the beach, and lots of trees around.

Miinukset: A couple glitches from the stay. The property is under renovation, there was noise but minimum. Our door was difficult to unlock and open. There air-conditioning was not strong enough to cool off our room, with 2 incidents that the air conditioner was "shooting out" ice cubes. The staff responded to that quickly to fix that. There wifi is best in the lobby, had trouble connecting in the rooms.

Plussat: This is the third time we have stayed here. Excellent as always. Staff are always pleasant and the food is marvelous

Plussat: The design of the hotel

Miinukset: Insects & ants

Plussat: Aamiainen hyvä. Tarjoilijat osasivat asiansa. Pientä jonoa aamulla, mutta pisimmillään 15 min. Ei haitannut. Todella hyvä keittiö. Kokeilimme melko laajasti lounaalla (altaalla) keittiön osaamista, pizzoista paikalliseen. Ei pettymystä. Harmi että ravintola kovin hiljainen iltaisin, mikä ei houkutellut syömään siellä. Henkilökunta 10. Altaalla riitti hyvin tuolipaikat. Ihmiset kunnioittivat kiitettävästi tuolien varaamis kieltoa. Allas alue muutenkin viihtyisä. Ns. ylä altaalla lähes aina tilaa. Sijainti hyvä.

Miinukset: Huone ei ollut ihan tätä päivää. Siisti kylläkin, mutta melko kolkko. Tuulisella säällä ns. ulko-oven karmeista veti ja vinkui melkoisesti. Itseasiassa niistä näki läpi päivänvalon ;) Asuimme ylimmässä kerroksessa.

Plussat: Location was good - close to Karon Beach, within walking distance to some good restaurants. Room was nice and spacious.

Miinukset: As others had mentioned, walk to rooms in back on upper floors can be strenuous. There are a few sections where there are many steps you have to walk up/down - which can be hard when carrying luggage. Our family is in fairly decent shape, so that wasn't an issue, but I can imagine it being difficult to those who have trouble walking up steps for a few levels. Also, our front door didn't quite fit in its frame, so had to pull really hard to open/close it.

Plussat: Nice hotel

Miinukset: FYI you have to climb a steep hill to get to the hotel

Plussat: the room with direct pool access is fantastic. good view and good pool. bed is big. room is big. near the beach and the main street. the reception girls are cute.

Miinukset: the gym is not that good. the breakfast is a bit sad. no choice for tea. coffee didnt taste good. PASTRY was SP BAD that i doubted how come such a good hotel couldnt hire a proper baker.

Plussat: Breakfast had a good variety

Miinukset: The hotel is located on top of a steep hill. On top of that it required us to take two lifts and then climb up some more stairs to get to our room. The hotel is infested with stray cats and pools often had litter/ leaves in them.

Plussat: Location, the swimming pool and beds! The staff is extremely helpful! I would go back!

Miinukset: Getting to the rooms due to the hill was really tiring and the bathroom light can bother a sleeping people due to the translucent glass that separates it from the room.

Plussat: Spacious bath room with big path pub & shower area + high water pressure

Miinukset: - The entrance is a little bit steep - The pillow is not comfy

Plussat: View from the room Nice swimming pool

Miinukset: Staff could not understand English, even at the lobby area we had trouble trying to communicate. They need to learn more English.

Plussat: Room was spacious and very clean. The view was excellent.

Plussat: Great value for the money. The room and balcony were more spacious than I expected, the staff was polite and they didn't want to upsell you everything. Instead of the usual tiny fridge with stuff for you to by (aka minibar), there was a proper sized fridge, and they give you a coke, an orange juice and a beer (on top of the usual water) every day for free.

Miinukset: Water pressure wasn't great, although we stayed almost on the top floor.

Miinukset: The room was not clean and the quilt was very dirty. The room was directly access to the pool, it was very convenient. But there was no sea view, only can see the pool. The hotel located on the hill, needs to walk along a steep hillside to enter the room which was dangerous for the kids and grandparents. There’s no direct elevator reach the room above the fourth floor, it has to change another elevator to go up, which you have to walk a long way. The staff was good, only the man who helped to carry the luggage looked unfriedly to Chinese, but good for European.

Plussat: Friendly staff. Spacious room and huge bathroom. Nice swimming pool. Average breakfast.

Miinukset: NA