Karon hotellia

Plussat: Loved the staff, bathroom/shower, good proximity to the beach and comfy room.

Miinukset: It's tucked away a bit, behind some other hotels so it's a little harder to find.

Plussat: Staff were friendly. Bed was comfortable.

Miinukset: There is NO Airport shuttle. We filtered hotel search results based on airport shuttles since we were arriving after midnight; no such amenity is offered and it was about $30 for a taxi. We could have paid less and been closer to Patong which is where we spent most of our time, taxi-ing back and forth. The home image of the pool next to the beach is also misleading. This hotel is about a 10 minute walk from the beach. Other comparably priced hotels on Phuket island have their own beaches, so be careful when you book. This hotel is not centrally located for nightlife or shopping or restaurants. It's about an $8-10 taxi to Patong. Had the listing not been so misleading we would have stayed elsewhere. Otherwise it was clean and comfortable, just know that there is some dishonesty in the posting and ask questions before you book. We felt duped.

Plussat: Everyone would help if you needed anything. Friendly if you wanted to talk, which I would suggest. Don't just be rude and ignore them. They will get to know your habits quickly and ask if you'd like something again. I crashed our motorbike while we were they and they helped arrange it to be picked up and paid extra attention to us. The rooms are very nice and our bed was gigantic. Restaurant is delicious and breakfast buffet had plenty of options. Great location above the cliffs.

Miinukset: For some the stairs might be a bit of a deal breaker. This should only be a problem for people with mobility issues. It's not bad at all

Plussat: Great location off the beaten path. Food was amazing and ocean wing view rooms were just as advertised. I do not have 1 complaint!

Plussat: Had a wonderful time. Didn't really know what I was getting when I booked it. The most important thing to me was that they had beach access. Which they did and it was absolutely beautiful. Also enjoyed the pools, poolside bars, and restaurants. They also provided entertainment in the evening. All the staff were very helpful and attentive. We booked all our tours through the hotel. The food was great and the hotel grounds were beautiful. Also, I really enjoyed the spa. I would love to go back!

Miinukset: It's not necessarily a negative but just be aware it's a very family friendly resort, it didn't bother me at all but if you are looking for adult only this isn't for you. It's a little far away from the "party" area Patong, but they do offer shuttles in the evening from the hotel to Patong and then back. The rooms seemed a bit older but you really don't notice when you are sitting in the beach or just relaxing poolside.

Plussat: The Villas are amazing! Staff was very helpful and the restaurant is good.

Plussat: Pool access rooms were excellent. The breakfast was tasty, with the obligatory egg station. Beautiful setting amongst the gardens. A very special place.

Miinukset: Lounge chairs for the deck only appeared half way through our stay. It was the one thing we noticed was missing when we arrived, it was strange they didn’t have them to start with.

Plussat: I loved the pool access and the perfect temperature of it! Great location too to walk to the near by restaurants.

Miinukset: Rooms were old and it needed a good paint job.

Plussat: Room was spacious and very clean. The view was excellent.

Plussat: The grounds were maintained in excellent condition. You really felt like you were in paradise. Pools were clean and comfortable. Not crowded sitting by the pool, and good drink service. Cute souvenir shops. Good check-in experience for a large group thanks to the separate Hilton Honors desk.

Miinukset: Very dated looking building. Room amenities were a bit lacking (e.g. the rest of Thailand seems to have bidet toilets, but not here). Restaurants for dinner were nice, with good food, but quite overpriced. Hilton was very disappointing for booking an airport transfer. I received information by email only the day before my arrival. I had requested the transfer booking over a month earlier. The email stated the booking office for airport transfers closed in 10 minutes! Not very useful when travelling... A follow up email the morning of arrival indicated it was too late to book a transfer "according to their policy", even though booking a return airport transfer took 5 minutes the day of, with no advanced notice required.

Plussat: Excellent choices at breakfast with daily changes. Staff are wonderful.

Miinukset: Pool water was too warm, not refreshing at all. Hotel is showing it age as it's looking a bit tired. Could hear noise from other rooms and hallway. Quiet mode on the air conditioning would be good.

Plussat: The hotel and staff were great! very clean and unkept resort. They provided 2 free bottles of water daily. Great views and location for proximity to shops and ocean. Taxi service to and from airport. If we were staying in karon beach again we would definitely stay here again.

Miinukset: down side is the amount of stairs however there are elevators for use to upper rooms. Make sure you include breakfast in you initial booking or they charge 321B a person each morning and they won't let you upgrade either once you check in.

Plussat: Balcony overlooking Ocean view

Plussat: It was located on a quieter part of the street but was within walking distance to everything you needed: beach, restaurant, shopping, etc. the pools were relaxing, The view was amazing, and the free breakfast was a great buffet with plenty of choices for all types of people. The taxi back to the airport was expensive, but on your own it was even more so at least they had the deal for you.

Miinukset: There could have been more chairs by the pools because it was hit or miss if you were going to get a chair to lay or sit in.

Plussat: Very clean, good location in the more family-friendly beach of Phuket (Karon), few minutes walk from the beach and the Main Street. Three nice pools, good breakfast and view of the ocean.

Miinukset: Smoke free (I'm a smoker). The hotel is built on a hill so the way to the room was a bit confusing, but the view was worth climbing the stairs

Plussat: Staff was extremely helpful in giving us tips and calling taxis for us. We got a free upgrade to an ocean view room.

Miinukset: A bit far from the beach. Next time I'll probably book something closer to the beach.