Dresden hotellia

Miinukset: Expensive breakfast. Decor a matter of taste !

Plussat: I loved the location and the hotel itself. Feels genuinely baroque and cosy. We had such a lovely stay here. Close to the city center. Excellent parking.

Plussat: Location. Room was well appointed.

Plussat: Wonderful setting and location , beautifully appointed, thoughtful design, extremely amenable staff and great value for money.

Miinukset: Nothing

Plussat: Excellent hotel. Perfect location, food and facilities. Food tasted so good. Personal touch in the rooms.

Plussat: Staff were superb, clean, quiet location, just perfect for couple of days in Dresden. Love their breakfast and the restaurant was great.

Plussat: The room was large and very comfortable

Miinukset: Nothing

Plussat: The breakfast is excellent and has a big variety. The price is a little steep, The location is excellent. You don't have to drive anywhere, because you are in the heart of the city. Plenty of place to eat with-in walking distance. Shopping and the bridge to cross to the old city is very close, The staff is always friendly and helpful. Great place to relax and be pampered.

Miinukset: Lower price for the breakfast.

Plussat: Everything was perfect.

Plussat: Siisti hotelli, ystävällinen palvelu, erinomainen aamiainen. Hiukan syrjässä keskustasta, mutta rauhallisella paikalla.

Plussat: Location, exceptional service, very helpful staff who spoil you with their care, sumptuous breakfast, clean rooms, comfortable bed and all the little things that make this hotel the best place to stay in Dresden.

Plussat: Kindness of the staff. Quality of the room and style of the hotel.

Miinukset: All was perfect! This small hotel is really a wonderful experience in Dresden.

Plussat: Location was perfect for visiting the historic part of Dresden. Facilities in the apartment were excellent including an outdoor area with table where we could eat and enjoy a quiet drink. This was a top class apartment - it even had its own spa bath and sauna.

Miinukset: The hand held shower hose was short and had no high bracket.

Plussat: Perfect location in the historic heart of Dresden. Very comfortable and quiet, all facilities, big balcony.

Miinukset: Little funny light switches. No useful bed light.

Plussat: Practical design, very good location. Independent entrance.

Miinukset: In the kitchen could be sponge available for washing dishes and some salt , except that all is very very good.

Plussat: Fantastic location, spotlessly clean and very quiet (facing the innercourtyard), brand new furnishings, kitchen, loads of storaga space.

Plussat: Really clean, very spacious, the amount of storage space available is fantastic. The staff was very nice and accommodating. The bed and shower are both great. I can't say enough good things about this place.

Plussat: Very comfortable appartment close to the center.

Miinukset: Very noisy when the windows are open.

Plussat: Very nice and fully equipped apartments located in the very city center. We liked the flat so much that we booked another stay in this apartment right away.

Miinukset: There is no curtain in the living room, only the transparent one. It is impossible to sleep there, you must sleep in the bedroom.

Plussat: So spacious and well appointed. We didn’t want to leave.

Miinukset: Loved everything.

Plussat: All in excellent condition, spacious, modern, amazing facilities like jacuzzi and sauna in the bathroom.

Miinukset: Area has unfortunately a bit much street and tram noise even living on the inside, because you have to sleep with open window as the windows and doors are airtight

Plussat: A new and very spacious apartment across the road from the Zwinger Palace. Well equipped for self caterers, with a good supermarket nearby and a lovely terrace to eat on. Easy access to the city centre and the main train station.

Miinukset: For an apartment equipped with a high end washer and dryer, it was surprising that an iron and ironing board were not provided. And while it was not an issue during our stay, the combination of large west facing windows and no aircon might well be a concern on hot days.

Plussat: Very central location in old town, easy access, great service, nice GIN Bar

Miinukset: Big construction site next to hotel, poor gym facility

Plussat: The hotel met our expectations as a beautiful, clean and friendly location. The staff really went above and beyond when we realized after checkout that we had left valuables in the room! We had traveled to Prague and were unable to return to collect. Manager arranged delivery and personally brought to us in Prague. It was a huge relief to know it was in such safe hands!!! Thank you AGAIN!!!

Miinukset: Just wish there was a small store with more snacks and drinks that could be brought to room. Even close by it was hard to locate a small supermarket. Traveling with children, it is nice to have options!

Plussat: Nice remodeled room in the heart of Old Town.

Miinukset: No towels in room when we arrived or complimentary water. Small issue, but not ok for supposed 4 star property. Front desk was a bit unfriendly, didn’t really assist when asked for food recommendations or for information regarding touring. There wasn’t any information at desk regarding the area , no brochures and desk people weren’t helpful. Parking was expensive. Lastly, we had a room facing the large construction site, would request a quieter room.

Plussat: Great location with short walking distance to most attractions. Very comfortable beds & pillows.

Miinukset: We need to get a valet parking from hotel service since there is no offered parking

Plussat: Right in the city center

Miinukset: Lack of toiletries, first we had to ask for roll of toilet paper, since only half of the previous one was left, so we had to ask for extra, which you would not expect from 5star hotel. Then we discovered that bottles with conditioners and shower gel were empty or half empty. Reception did not ask for any feedback about our stay.

Plussat: Laukut kannettiin huoneeseen, ja auto ajettiin parkkiin. Opastus hotellin toimintoihin saatiin piccololta. Ilmastointi toimi, aivan mahtava rauhallinen huone. Aamupala terassilla, kokki valmisti munakkaan tilauksesta.

Miinukset: Vaikea sanoa mitään negatiivista. Hotellin tiedoissa voitaisiin mainita että ajaa voi ovelle josta piccolo pysäköi auton.

Plussat: In sight of Frauenkirche. Very comfortable room and good breakfast. Secure parking 25 euros public park close by

Plussat: A hotel that still provides real service and takes care of their customers.

Plussat: I think I will back here next time.

Plussat: The room was good. The staff was friendly. The wellness center was good as well.

Miinukset: Wifi wasn't good at the room. The kitchen was right below it and there was a lot of noise coming from there, even with the windows closed. The room was turned to the internal patio.

Plussat: Bed very good Receptionist manner abrubt

Miinukset: Receptionist manner

Plussat: Staff friendly and helpful. Location fabulous. Breakfast gorgeous, would highly recommend.

Plussat: Location, clean, beautiful building, very comfortable rooms, unbelievably good breakfast.

Plussat: The location was excellent, and the hotel is gorgeous. The rooms are clean, comfortable and beautiful. The valet service was convenient and staff were friendly and helpful.

Miinukset: The breakfast is not included and was fairly pricey for a party of 7 people, so we opted out.

Plussat: this was my 2nd stay and the hotel, location and service is immaculate.

Plussat: The hotel is gorgeous. It has stores and restaurants and many places to relax.

Miinukset: Air conditioning instead of an air purifier. However, when we were there it was hot. They did give us a fan which really worked well.

Plussat: Good location & best service whatever cleaning, reception even swimming pool

Plussat: It was a lovely suite. Many extras, lots of towels, great water pressure, etc. etc.

Miinukset: For a 5-star hotel, the Internet was very unsatisfactory. It should work all the time. It didn't. Sometimes you could get on, but were bumped off for no reason. Sometimes it was impossible to even get online. The explanation given at the desk was that the walls were so thick the router couldn't all be accessed. Again, that's not satisfactory. For the money we paid to be in a Junior Suite, the router should have been able to access that suite. If it is necessary to wire a router to every room, do it! The technician had gone home for the day, and would be back the next morning. Too late: we were leaving then. Other than that, we hadno complaints.

Plussat: Perfect stay

Plussat: Everything. This was my third stay at the hotel and I'm impressed every time I go. Always my choice when I'm in Dresden.

Miinukset: That I couldn't stay longer.

Miinukset: Ilmastointi huoneessa oli aika tehoton, vaikka laitoin täysille.

Plussat: The staff at the reception were all super attentive, the swimming pool was amazing, the room was super quiet, the bed very comfortable, in a nutshell, everything one could ask for.

Miinukset: we had to await so long even we came in late in the afternoon, due to unfinished room tide-up. After we checked in & got key for one room, we had to await for another room very long & queued up again and again to the reception desk being updated on the matter, which should be basically coped with/followed-up by the hotel stuff automatically - but NOT though. This is absolutely unprofessional lacking in respect & service mentaility & process management. In this regards & this service quality of Kempinski, it equals to a 2stars hotel or Jugend Herberge

Plussat: Very big exclusive room, location, excellent hotel. It’s my 3 time in Dresden and I dreamt about this hotel. Was really surprised about price. Everything was perfect!

Miinukset: Very bad pillows for 5 star hotel. And I was expected big bed, not two together

Plussat: Sijainti vallan mainio, huoneemme oli sisäpihalle päin joten todella hiljainen. Aamupala todella monipuolinen ja maittava. Huoneet hiukan erilaiset kuin ketjuhotelleissa. Pääsiäissunnuntaina oli oven taakse jätetty suklaapupu, pieni ele mutta mukava sellainen.

Miinukset: Parkkihalli tosi ahdas, autot kahdessa kerroksessa.

Plussat: the room was very comfortable the breakfast was amazing everything you could imagine was there

Miinukset: the outside seating area in the ground closed at 2200 hours , so the only place to get a drink was on the top floor so much more relaxing on the ground floor seating area

Plussat: Stayed 3 nights - Location was perfect next to the square in Dresden, shopping, food, drinks a real european treat and breakfast was great with bacon and egg requests fulfilled. Recommend Innside Dresden

Miinukset: fatter pillows or more of for guests - drink prices at the hotel were on the rich side.

Plussat: Fine quality breakfast. Very good service, great location close to the centre of the city.

Plussat: Location

Miinukset: Cost of parking

Plussat: Nice hotel in the city centre

Miinukset: Parking price (both hotel & public one next to the hotel) - expensive. Strange doors to the bathroom (to close bathroom you open wardrobe). It doesn't assure 100% privacy.

Plussat: Hotelli oli vanhassakaupungissa eli sijainti oli hyvä. Aamupala oli ok. Lastenvuoteessa odotti kiva pieni pingviini.

Miinukset: Huoneen ilma oli todella "paksu" ja jotenkin ummehtuneen kostea. Kokolattiamatto ei ainakaan parantanut ilmanlaatua. Vastaanotossa ainakin yksi virkailija olisi voinut paremmin huomioida asiakkaat.

Plussat: Great location, beautiful hotel, nice breakfast.

Miinukset: Somehow strange feeling about the staff... felt contradictory to the hotel class. Not sure whether it is lack of staff training, intentional approach or something else.

Plussat: Loved the location, beds comfy, great bathroom, excellent shower

Miinukset: Overlooked an alley but we were only an overnight stay and the room was still bright

Plussat: The perfect location. Minibar was free and they refill once everyday. Individual parking space underground the hotel was convenient. Room was spacious and modern, nice and clean.

Miinukset: Breakfast was not good at all. The hotel is 4 star and breakfast must be better than this I think.

Plussat: Very good location with access to parking directly from the hotel. Good breakfast with big variety. Very nice roof top bar with professional bartender.

Plussat: Location, staff.

Plussat: This hotel has been recently refurbished to a very high standard. The interior design is outstanding. The location in the museum quarter, just off the major shopping street is very handy.

Miinukset: I liked everything.

Plussat: Location

Miinukset: There was no bar in the.lobby

Plussat: Breakfast, Location, Room size and finish quality. Roof top bar and bartenders very nice.

Miinukset: No hot water maker in room, no coffee available in room or downstairs in evenings. Use and access of the very nice street level lounge could be improved to make hotel even more cozy.

Plussat: Location,interior design in room cozy and luxurious,service warmly,facilities all very good.

Plussat: Aamiainen runsas. Kaikkea tarjolla. Mitään ei puuttunut. Kannussa tarjoiltu kahvi oli haaleaa, mutta kohteliaasti tarjoiltu.

Miinukset: Lähtöaamun 'aamiaisbox' oli köyhä verrattuna muihin hotelleihin, joissa olen joutunut tähän turvautumaan.

Plussat: Fabulous breakfast buffet and the location could not be better. Right in the old town opposite the Frauenkirche.

Miinukset: The Gym could be a bit larger but then there was hardly anyone using it.

Plussat: The rooms are very nice. Spacious, clean, good looking. Bed was terrific. Very comfortable.

Miinukset: I did an online advance check in and asked for a high floor. My confirmation email said I was confirmed on the 6th floor. When I arrived and checked in they gave me room 202 on the second floor. I don't know why my confirmed request was not honored.

Plussat: Friendly staff, Breakfast, Location, Bedding

Miinukset: Nothing

Miinukset: Do not stay at this hotel. Extremely poor and arrogant behaviour of the hotel staff specially front desk, reception and reservation. The hotel seems to be running a scam in the name upgrading the room. We had to ask for every service/amenity which is already provided in the rooms of similar category/price hotels.

Plussat: Location.

Miinukset: The breakfast is a bit poor in choice.

Plussat: The position of hotel for tourists attractions, restaurants,transport and shopping is excellent. Hotel is very prestigious but very welcoming

Miinukset: Nothing

Plussat: Location Bathrooms

Miinukset: Rooms smell something, maybe smoke.

Plussat: Fantastic Hotel, great service, ideal location to visit Dresden. Fantastic resto if you like a good piece of meat.

Plussat: Everything - Service was perfect and I enjoyed the bathtub a lot

Miinukset: Nothing, everything was fine!

Plussat: Very nice on every level Room, bed, decor, location, service

Miinukset: Everything was great

Plussat: Classy, great service, and well maintained.

Miinukset: Nothing negative to report.

Plussat: The hotel was well situated and the staff were friendly. Had dinner in the restaurant which was excellent quality and service

Miinukset: No tea or coffee facilities in the room

Plussat: Overall stay was really pleasant and I would stay again.

Miinukset: Beds are really comfortable but I expected more high quality sheets.

Miinukset: Bad air circulation in room. It was very hot during the night and the ac units were not very powerful. It was not very comfortable in the evening. To be fair it was 31 degrees Celsius during our visit but the room should be able to accommodate outside temperature. The room however was quite charming and full of German character and class. Very nice bathroom as well.

Plussat: Very friendly staff.

Miinukset: The bathtube was dirty.

Plussat: Lovely room,thou hot but then everywhere seems to be the same,they did have a fan in the room which helped,very friendly & helpful staff,fantastic place for the money,highly recommended

Miinukset: Nothing

Plussat: The welcoming drink was a very nice touch The fan in the room was very much appreciated The staff friendly and helpful

Miinukset: Only had one cup in our room, probably an oversight

Miinukset: only 1 towel for 2 days !!!!!

Plussat: Again (stayed a couple of times there in the past years) a pleasant stay in that nice hotel with courteous staff and 'spick and span' rooms. Bus stop across the street and tram 5 minutes by foot.

Miinukset: Nothing to complain.

Plussat: We liked just about everything about this hotel. Very nice, welcoming and friendly staff. A very clean room that was neither too small nor too big. Amazingly comfortable beds with lots of different kinds of pillows available on request. The breakfast was plentiful and varied. Superpolite and efficient breakfast staff. The hotel is located some distance from central Dresden, but you can easily reach it by tram and/or bus in about 15 minutes. The area is very quiet and nice. A wonderful bonus is the free coffee and cakes offer in the reception area every afternoon (tea and sandwiches in the evening). I think we were even offered a glass of wine on the arrival day, but for some reason we forgot about it. On Easter Monday we even found a large Easter chocolate bunny outside our door in the morning. Much appreciated.

Miinukset: The shower was a little difficult to get in and out of. The step is quite high and you need to be careful, especially when you climb out of the shower. Also, the opening is quite narrow. Maybe there are rooms with showers better suited for elderly or handicapped people. So maybe it's a good thing to ask about that when booking a room.

Plussat: wonderful reception, kind personell, welcome sandwitches, goodbye candies and water, breakfast king-like, close to several bus and tram stations...all recommendations and will come back

Miinukset: not a single thing was not as described and expected.

Plussat: nice welcome at check in, good room and breakfast

Plussat: Kaunis rakennus, hiljainen sijainti.

Miinukset: Booking.com antaa väärää tietoa hotellien lemmikkiystävällisyydestä! Jos hakee bookingin kautta kohdan pets allowed, tulee hakuun myös hotellit, jotka eivät salli lemmikkejä! Smetana tosin hyväksyi koirat neuvottelun jälkeen.

Miinukset: - instead 122 euro (booking.com price) , manager made a check for 147 euros. Even if I had no breakfast and didn´t use minibar and other extra services - there was no slippers - only 1 little shampoo was included for 2 nights staying - today is Wednesday , checkout was on Sunday, till now there is no money from Smetana, though they (manager) confirmed his error and asked me for IBAN for money transfer. No one called me too to assure with the situation.

Plussat: Free snacks and drinks in lobby at certain hours.

Miinukset: No air conditioner. Might be a bit uncomfortable in high heat days.

Plussat: Food

Plussat: Hyvä hotelli ja erinomainen palvelu

Plussat: perfect location for a family: close vicinity to city center but at the same time totally quiet district with nothing but birds breaking night and morning calmness. Spacious room allowing small kid to crawl around, bathtub convenient for a baby wash / water games. Clean which is important with small baby baby bed is provided by request, no need to remind

Miinukset: for our taste the mattress was too soft also double bed has 2 mattresses which is not convenient if a baby is moody to sleep with parents

Plussat: On the best side of the city. Nice to have a look at the renovated buildings on the westbank of the Elbe, but the best part of the city is certainly Neustadt on the Eastside of the city.

Plussat: Hieno ja kookas huone

Plussat: Large room, great location

Plussat: Beautifully appointed very spacious room. Helpful and courteous staff at all levels. Lovely position surrounded by small galleries and quirky passages. Huge towels. Would definitely recommend.

Miinukset: Don't be put off by the tiny bathroom, everything else is superb.

Plussat: Breakfast substantial and varied choice of items. Pleasantly quiet surroundings.

Plussat: Breakfast really worths the additional payment. Room was very comfortable, bathroom clean. Price is high, but still recommend it, if you want some luxury on your trip to Dresden. The overall experience was good.

Miinukset: The additional payment for the spa, for another 10 euros it seems a bit too much, considering the room costs 150 per night...

Plussat: A really lovely hotel, full of character. The rooms were spacious, clean with a lovely big bed. Great extras like a robe, slippers and accessory set. Breakfast contained a wide selection. Hotel staff were superb.

Plussat: Very big and comfortable room

Miinukset: Nothing to dislike

Plussat: Amazingly friendly staff.

Miinukset: Had to go outside for a smoke every time

Plussat: Lovely large room decorated in a very regency style very clean an spacious.

Miinukset: Nothing

Plussat: Lovely premises

Miinukset: Restaurant closed on Sunday :(

Plussat: This is castle!!!

Plussat: Lovely place for tranquility and relaxing. Excellent view of Dresden and Elbe. Very nice dinner place in the garden on a hot summer eve.

Plussat: The hotel is in the middle of a beautiful, large, green park. The breakfast is in a neogothic castle nearby, on a steep riverbank. There are two other XIX century castles in the vicinity. Beautiful setting. The hotel is very comfortable.

Miinukset: The breakfast is quite pricey and the children (age 13+) had to pay the full price.

Plussat: Very sophisticated and luxurious. Good price value Quiet and great views from the terrace of the castle

Miinukset: All good

Plussat: Felt like, I was back in time. The room was great. ( I thought maybe a ghost would pop out of the closet, lol). Bathroom was huge, big shower. View was outstanding. Loved walking around the castle. So relaxing.

Plussat: It is a castle. That is nice, but it does not provide anything extra in service level. It is easily reached from the town center by tram.

Plussat: The breakfast! I invited guests who were staying in town and they loved it too. The views! Magnificent! The staff were helpful and friendly also.

Miinukset: It was all good!

Plussat: Loved the gym, it was so well equipped. Also, the view is awesome.

Miinukset: The breakfast was quite simple, but ok. Also, the room was quite small, at least for the price.

Plussat: Amazing experience to stay in a castle. The room is super clean and brand new The staff is very friendly and helpful. 10/10

Plussat: Location and facilities were excellent. Could not be faulted

Miinukset: The room could do with a microwave / oven, also it was very warm and could have done with a fan or air conditioning

Plussat: The apartment is nice and is in a very geat location.

Miinukset: We did not like that during three days of staying in aparthotel it was no cleaning and changing the towels . It was construction in front of our windows and I received very late and not visible well in text the I formation about the situation.

Plussat: The staff were excellent. I felt welcomed. I can give no greater compliment. Location is great and they have bikes for rent on the basement.

Miinukset: Nothing.

Plussat: Location was amazing and the size of the apartment was great

Plussat: Erittäin hyvällä paikalla oleva huoneistohotelli. Frauenkirche nurkan takana. Iso huoneisto. Todella positiivinen yllätys.

Miinukset: Ei tarjoa aamiaista, mutta hotellilla on sopimus läheisen ravintolan kanssa.

Plussat: location is perfect, size of room is perfect , its convinient

Miinukset: rooms have insects and spiders and when we complain a man in the reception told us put into consideration that this is not a 5 stars hotel which surprised us as hygiene is for even 2 stars the check in was so bad we were coming from a long trip and the receptionist was so aggressive and when we tried to help in getting our luggage in reception till 3 pm she shout and we wanted to complain but next day when i ask for the manager she was very nice and understand the situation and makes me discount as i didn't sleep for 1 night from the spiders and no one was there in security or reception

Plussat: LOCATION

Miinukset: No air conditioning.

Plussat: location was very convenient

Miinukset: I thought the room of my booking has bus tub... because of the picture. so I was very dissapointed..only shower.

Plussat: It was a big apartment with a kitchen, all was clean in a best traditions of normal hotels, all cleansing things for kitchen was in a new pack, also there is all to do your laundry. bed and towels new and totally clean, any smells in the room, very comfortable bed and pillows. Glasses and books, paints on the wall, all was really nice for this price and location. I was really surprised.

Miinukset: Returning to the price there was some minuses that i can close my eyes at: floor cover is old, bud it was clean, just looks like little bit not. curtains is so grey and old and it spoils all comfortable view of new apartments There is no A/C, it was but it don’t make any cold. I guess it is can spoil a visual impressions, but otherwise the room is really clean.

Plussat: This was such a wonderful place, I don't know where to start. Cannot praise it enough. Welcome info was prompt and super accurate. Location was perfect, just off the market place, within sight of the lovely Frauenkirche. The apartment was stunning - excellently equipped, light and airy and super comfortable.

Miinukset: nothing

Plussat: Excellent location.In fact it can't get any better than this, it's in the very center of Dresden and next door to very good restaurants. Very friendly and competent staff. We had a room with view towards the Neumarkt Square, everything was just perfect. The fully equipped kitchen will help you if you prefer to take a meal or two in the room. Dresden itself is absolutely lovely and you can have a lot of very interesting trips outside the city.

Miinukset: Nothing to complain about, in our case and for our room everything was excellent. At the moment there is indeed an ongoing construction development next to the hotel but in fact it will not disturb you too much, only a little bit in the morning . It will not affect you at all during the weekend. But of course this has nothing to do with the hotel and anyway the noise is heard around the whole square. The location will more than compensate this temporary situation.

Plussat: Really wonderful location, with a personal feel, family-run and you can tell. We were return visitors, and would love to have stayed longer. This time around it really helped that they have a 24h concierge. Only slight dampener - any hotel in 2019 should long be done with countless little plastic containers (mustard, ketchup, etc.) at breakfast. Check-out should be 12 o'clock. - I forgot to mention the truly amazing tree-covered courtyard restaurant.

Plussat: Wonderful and peaceful surrounding, best quality of personel services, equipment and catering. I'll would be back!

Plussat: Great scenery and classical looking rooms. After six there is free entrance to the castle park.

Miinukset: Breakfast was good, but not great. The hotel is quite far from Dresden (7 km). It takes a long time to get to the centre of the city by car. (30+ min).

Plussat: Old fashioned room style was ok. But definitely nothing more or authentic - just simple home style.

Miinukset: More as hotel near Schloss. Pictures and description not fit reality - gives impression as you will see the nice park, will have a nice views, Schloss style rooms and design, feel Schloss atmosphere.... - nothing of that ;) Breakfast was low level.

Plussat: Hotel staff was very friendly. Nothing to complain about. We were satisfied.

Miinukset: Only minus was the breakfast. It was nothing special. In fact I am used to this type of breakfast in 3 star hotels, not 4 star. Try to add more options.

Plussat: We had a great time. The staff was very friendly.

Miinukset: Not about the property but we didn’t have phone signals in the area therefore locating it was slightly challenging.

Plussat: Everything was nice! Staff, location, food

Miinukset: It was very warm in the room!

Plussat: Location in the park, close to the river, with easy access to Dresden, nice food and nice breakfast - the coffee was so-so until we ordered Latte instead of the standard coffee. The staff were very helpful and friendly. Beds and bathroom were very clean and comfortable.

Miinukset: We booked a superior room hoping to have some space. It was "cosy" to say the least, I would not like to book a standard room ! also they need to install aircon as the room is under the eaves and it is hard to get it cool when the outside temperature is in 25 deg and upwards !

Plussat: Exceptionally clean room and helpful staff. Location is part of a castle complex so a romantic and scenic place to be. Breakfast and dinner in cafe were amazing - both food and wait staff.

Miinukset: Nothing

Plussat: Friendly and helpful staff. walking distance to the old town. Applicable size of the room, full range of pillows

Miinukset: limited range of breakfast

Plussat: There was space for bicycles in the underground parking.

Plussat: The staff was fantastic. The hotel was spot clean. The location was simply fantastic. Nice restaurants close by

Miinukset: The room could have been a little bigger. I could hear the neighbours TV.

Plussat: Very clean and friendly staffs

Plussat: Hyvä sijainti, lyhyt matka historialliseen keskustaan ja esim. Semper-oopperaan. Siistit, modernit huoneet, monipuolinen aamiainen.

Miinukset: Autoparkin sisäänajo vaikea löytää, henkilökunnan ohjeet eivät ihan ajan tasalla.

Miinukset: The exterior of the hotel was very poorly maintained. The entrance was very dirty and awful. There is no signal about Parking place.

Plussat: Clean and good location.

Plussat: Ok location not far from the city center and near the train station, modern, well kept room with good a/c, nice lounge ambience, parking under the hotel for a good price

Plussat: Cosy rooms in modern style. Very beautiful.

Miinukset: My only (but very serious) complain is wifi access points are reconfigured, and they are providing only 5GHz signal. I bought my laptop when 5GHz were still emerging, and it does not support it yet. First time every I could not use wifi in the hotel because of this. If I new this in advance I would have picked another hotel for cheaper money.

Plussat: Moderni ja uusi rakennus. Huoneet siistit ja pesuaineet luomua, siitä iso plussa. Suihkun ilmanvaihto vähän tehoton, suihkussa käynti jätti koko vessan kostaksi ja huuruun pitkäksi aikaa. Aamupalalla hyvin luomuvaihtoehtoja. Lämpimiä ruokia esim pekonia,munakokkelia tms jäimme hieman kaipaamaan.

Miinukset: Muutama vastaanottovirkailija oli hieman tylyhkö ja neuvoi juna asioita väärin.

Plussat: Distance to Dresden city around 15mins by walk that make it easy to explore the city. There are shops and restaurants along the way which give me choices for food, desserts...etc.

Miinukset: Nil

Plussat: A comfortable hotel right next to the old town. Large and spacious apartment and good breakfast. Parking is right next to the hotel

Plussat: Helpful staff. We are touring with a car and having the parking lot so close was great!

Miinukset: Our room facing the square was noisy even with the windows closed!!!

Miinukset: Hyvä aamiainen oli ylihintainen

Plussat: The staff at Reception were extremely helpful and friendly. The room was comfortable , perhaps a little smaller than we expected . Great rainfall shower. It looked out onto the square of the Altmarkt . We were within very easy reach of many of the main sights and only about a ten minute walk to the main station. There are lots of shops and restaurants within walking distance too. All in all would recommend for a short stay.

Miinukset: We didn’t have breakfast at the hotel ,although the buffet looked lovely , because we thought it over-priced in comparison with other similar hotels we have stayed in in Germany . Indeed we established that it was about 30% more than getting a good continental or cooked breakfast with coffee in most of the local establishments,including the cafe on the museum terrace run by the Hilton !! If the hotel breakfast had been more reasonably priced we would not have looked elsewhere . Secondly there was no kettle in the room ,so no possibility of making a cup of tea. There is a Nespresso machine in the room but we were disappointed that we were only provided with one free Nespresso capsule per person for the whole 3 night stay . After that we were meant to purchase the capsules at reception . We have never encountered this mean approach anywhere else in the world and it is counter-productive because we just felt determined not to collude with this greedy ,shortsighted management policy ! What a shame that we can’t rate the hotel more highly because of this as so many other things were positive,especially your staff !

Plussat: Location was amazing,comfy bed, extremely spacious,felt like a palace...;)) especially with a view looking out on to square.

Miinukset: Nothing really

Plussat: Very clean, indeed. Perfect location.

Miinukset: Room too small. There is hardly any space for bed and walking around it.

Plussat: The central location to the old town area was outstanding.

Miinukset: I think breakfast could have been included and the air conditioning was not the coldest.

Plussat: Kiva yllätys, kun joulutorien sesonkina satuin kirjautumaan hotelliin sisään vasta myöhemmin illalla, niin kaikki pienemmät huoneet, joista olin itsekin huoneen varannut olivat myyty loppuun. Sain luokannoston kahden huoneen sviittiin, joka oli niin suuri, että siellä meinasi hätäinen eksyä. näkymä huoneesta joulutorille, joka oli hotellin aukiolla oli myös varsin mieluinen yllätys.

Plussat: This hotel is very nice ! Comfortable beds, great breakfast ! Nice staff! Great location !! Right on the main square and close to all the activities of Dresden as well as restaurants, nice bars, Italian ice cream cafes, and a great shopping mall !!

Miinukset: Nothing, our whole group of friends loved everything !!!

Plussat: Everything was super !! Location, comfort, great breakfast, very nice staff !!

Miinukset: Nothing . Our whole group loved everything !!!

Plussat: Location.easy to get around. Just near garage.

Miinukset: Breakfast was disappointing considering we payed 15 euros for each.

Plussat: well situated, the the functional and easy air condition.

Plussat: The breakfast is great with a lot of different assortments

Miinukset: There could be room to improve the facilities of the gym. Today it is consisting of some running/thread mills only.

Plussat: I liked everything about this hotel, i call it perfection.

Miinukset: There is nothing not to like about this property, it,s simply great in every way.

Plussat: Location, bike rental, spa

Miinukset: Paid extra for a quiet room, wasn't quiet till late at night and was noisy in the morning about 6-7am on.

Plussat: Nice big rooms. Cleaning ok Breakfast was fine

Miinukset: Breakfast was fine but as it is a big hotel less intimate

Plussat: This hotel was just amazing. Great location close to the historical centre. Delicious breakfast and dinner, helpful staff. Kids enjoyed swimming pool. Family room was more large than we expected. Air conditioned. Everything perfect.

Plussat: very good breakfast.comfortable bed. The wellness area can be better. too small the sauna were broken.

Plussat: Location. Room view

Miinukset: 1) In 3 nights they didn’t replace my soap bar 2) HVAC control is very complicated 3) TV remote ran out of battery 4) Free WiFi is very slow 5) They charge for parking

Plussat: Breakfast

Miinukset: Wifi, Parking garage

Plussat: Loistava sijainti, kävelymatka keskustaan. Turvallinen parkkihalli hotellin alla. Upea hotelli, palvelut toimivat hyvin. Baarimestari tunsi Hugo-drinksun. Hotellin korkea aula toi viihtyisyyttä ja rauhallisuutta. Loma tuntui lomalta, olisimme viihtyneet pidempäänkin.

Miinukset: Vaimo kävi Spa´ssa mutta tuli nopeasti pois. Ei ehkä kylpylälomaa etsiville.

Plussat: Great location, very good tasty breakfast, nice view from room, perfect spa and pool

Miinukset: Parking fee

Plussat: We had a great stay at the hotel. The room was very spacious and very comfortable. It was great as we were with 2 young kids. Breakfast was superb. It was also easy to drive to the hotel from the highway and park the car. And location is nice too, it is close to the old town but away from all the noise.

Plussat: Close to city center, friendly staff, very comfortable. Great breakfast buffet!

Plussat: Localization is perfect.

Miinukset: No meals an no bar after 11 pm. No room service for meals (no snack, nothing)after 11 pm. I took myself bottles of water because after 11 pm there was no staff to bring to my room. Breakfast in my room: terrible. Dirty glass, for example. I arrived after a long flight after 11.30 pm and there was nothing to eat. I tried some fried potato or some bread or...nothing to do. 5 stars hotel without room service 24 h? 5 stars hotel without frigobar available? 5 stars hotel with a poor air conditioner? 1 terrible pillow for each bed.

Plussat: Erinomainen aamiainen kuohuviineineen. Maanalainen autoparkki, sisäänkäynti hotelliin myös sieltä. Jouduimme hetken odottamaan huonetta, odottelun ajaksi tarjottiin juomat baarista. Hotelli hiljainen, vaikka sijainti keskeisellä paikalla. Huoneet siistit ja viihtyisät!

Plussat: Täydellinen aamiainen. Paikoitusmahdollisuus löytyi helposti ja melko edullisesti.

Miinukset: The general manager a lady behaved unprofessinally,and in a rude insensitive way,making a small thing,a wine stain,a crisis,with threats to have to pay for the whole carpet! And total disregard for my disability. The staff,was embarrassed by her behaviour and was very kind and hepful at reception. I am bringing the matter to the Ceo of Steigenberger hotels. As well as some safety features missing in bathrooms.

Plussat: Very central location

Miinukset: Internet a bit problematic

Plussat: Location was great and close to the Frauenkirche a magnificent church !! Good restaurants nearby with Dresden 1900 our favourite hangout.

Miinukset: Nothing to report.

Plussat: The atmosphere was not that of a high class hotel. Room was ok, everything fine but alla flair was missing and the staff was not a real fife-star- hotel staff. More mechanical smiles that I expected - nut smiles, guillotine ones, anyway.

Miinukset: The atmosphere wa somehow more like a regular chain hotel. In Dresden i have stayed at the Taschenberger - fantastic - and Villa Sorgenfrei in Redebeul and a small private hotel in an urban villa - and liked all of them a lot more.

Miinukset: The roomcleaner always forget little think. P.ex. showercaps,tissues .They took the little towel away and forgot to replace a new one. But it was Not Problem for us,we asked them to bring these things and it was ok.

Plussat: Beautiful Hotel Great Staff The Best Breakfast

Plussat: perfect location and super service

Miinukset: parking expensive

Plussat: Excellent service, excellent location, close to everything.

Miinukset: Breakfast much too expensive (25 euros). No continental breakfast available, so we ate elsewhere!

Plussat: Staff was super friendly and helpful. Dixieland fest was going on (Sunday) which was a lot of fun. Perfect location, convenient parking. Rooms were very clean reasonably roomy and very comfortable. Highly recommend.

Miinukset: Loved this hotel