Victorian Palace

Unbelievably dirty..If you walked inside the room barefoot ,your feet turned black.Dirtiest room I ever stayed in,in my life.Staff was unfriendly at best.Horrible location.My daughter and I did not feel safe in the trash neighborhood it was located in. We did not enjoy any part of our stay tjere.Pictures didn't match room at all.

The whole experience

Close to main strip. Nice and safe neighborhood to take a walk after sun went down. Liked the price at $--/night without tax. For that price I didn't mind making the Walgreens run. Did tell front desk it appeared the room air conditioning water vent clo

Musty smell but we went to Walgreens and purchased some air freshener. Windows didn't open.

Absolutely nothing!

Everything! We booked two family rooms for two nights. When we arrived it was after check in times and only one room was “”clean”” so they said but there was urine in the toilet, spots on the wall that was either blood or Pooh, the couch had a black spot on it. The room, hallway and front desk area smelled of pot. We was told to come back in two hours and our second room would be clean because they had to wash the sheets because apparently they only have one set of sheets per room. We called several times to get our refund back on the rooms 279.00 and the owner of this horrible place acted like he was an employee and said the manager wasn’t available to talk because he didn’t wanna deal with us nor give us back our money. It was when I got ahold of his wife that he finally got back to us 4 days later and still wants to argue with us about the refund. I wouldn’t recommend this place to anyone. We was told by employees that the owner doesn’t like to be fair and pay people back their money.

Nothing

"White stains" on the bed cover, Stains on the bed skirt, large dead bug in the room upon arrival, broken light fixtures, missing light bulbs, curtains in disrepair, Mold in pool, stains on carpet, missing piece of headboard, strong cigarette/pet odor...