Brisbane hotellit lähellä Institute of Modern Art

Plussat: It was quiet

Miinukset: We booked the breakfast online when making our reservation. On arrival we were told the restaurants were closed and a hamper would be delivered in the morning to our room. The hamper was complete rubbish and not worth the $50’we were charged.

Miinukset: Have stayed twice previously and had a large room with a king size bed. Was put into a small room with a double bed, asked to be moved into a larger room and was told the hotel was at capacity, although it seemed quite empty. Won't be staying again.

Plussat: Central position

Miinukset: Lovely property

Plussat: Great location. Always comfortable

Plussat: Location location

Miinukset: Nothing

Plussat: Hotellin aamiainen oli ok, mutta ei ollut kuitenkaan monipuolinen. Hotellin sijainti oli hyvä. Hotellin henkilökunta oli ystävällistä ja palvelualtista.

Plussat: Comfy bed, great location. Nice touch offering free mobile phone and hot spots to take with you.

Miinukset: Reservation mix up they solved quickly enough Slow internet Noisy bar for folks staying on the front side.

Plussat: Lovely restaurant with terrific service.

Plussat: Convenient location. Helpful,staff. Comfortable room. Enjoyable meals.

Miinukset: Audio visual conference support was nit good.

Plussat: Good location

Miinukset: Parking was full had to parked on the grass on the side which was pretty much the same as parking outside and got charges full price.

Plussat: Quiet locale and professional staff whom even helped get a taxi from me

Miinukset: All was great ! There was fresh milk and equal . Stevia could be added to the assortment as there is decaf .

Plussat: Everything

Miinukset: Nothing

Plussat: The staff we're impeccably professional and catered for every need. Hotel was very clean and well presented and our upgrade to one of their suites showed us another level of this wonderful hotel! There is nowhere better to relax or even lye by a pool right in Brisbane's CBD!!

Miinukset: Nothing really to write about as negative but a suggestion would be to review the car parking charges for guests as this could be subsidised a little more in my eyes

Plussat: Fantastic location. Spacious room. Friendly staff.

Plussat: Well fitted bath room. Well stocked amenities. Large bath towels. Fantastic views.

Miinukset: Mini bar was a little expensive.

Plussat: The location was fantastic, allowing us to walk to Riverside. The breakfast was delicious.

Miinukset: Nothing

Plussat: Large Comfy bed. Lots of 'extra' bits in the room, nice touches. Well stocked amenities. Surprise bottle of wine and cakes provided as it was a wedding party. Valet parking and 'trolly' service to room. All staff very obliging.

Miinukset: The lighting in the dressing room was fairly dim. The mini bar items are pretty expensive.

Plussat: Hyvä sijainti. Henkilökunta oli pääosin ystävällistä. Uima-altaalle pääsy oli yksinkertaista ja pyyhkeet sijoitettu valmiiksi aurinkotuoleille. Siivoojat kohteliaita ja palvelualttiita.

Miinukset: Vastaanotto oli lyhyt ja ytimekäs. Luottokortilta varaus tilille ja avainkortti käteen. Ei edes lyhyttä hotellin esittelyä. Osoitti kuitenkin hissien suunnan. Viitoskerrokseen kuului diskon jumputus pitkälle aamuyöhön. Kannattaa ottaa huone ylempää. Aamupala ei ole viiden tähden luokkaa.

Plussat: We have stayed at the Stamford before and this visit did not disappoint. We wanted a beautiful, clean, comfortable room with an incredible view and friendly staff- and that’s exactly what we got. The location is perfect for exploring the botanical gardens, the city, and enjoying the river. It’s easy to get to Southbank from here too. They also added a few touches to make our celebration stay more memorable. Thank you so much!

Miinukset: Due to COVID-19 we were unable to have their usual amazing full buffet breakfast, but we did have a very good a la carte breakfast instead. I think it will be available again soon though.

Plussat: Given it was the first day back after COVID, everything ran smoothly. Most impressed.

Miinukset: Loved everything

Plussat: Disappointing as buffet not operating and there were still chairs and tables stacked off to the side even though restrictions lifting. Didn’t look prepared for guests.

Miinukset: I received an email reply to my request for parking sent to Sir Stamford prior to my arrival, with a response to question of cost ( which I was prepared to pay even though staying in a suite ) That it was available and would be at no charge. Day of check in, I was told that I must pay for parking even though I showed the email from them stating it would be no charge. Miffed I then emailed back to that response saying that I was having difficulty with the staff at reception getting them to honour that and received a reply that no I would have to pay for parking. Poor show guys- you don’t treat guests that way. Food selections were not available either through room service and breakfast although still on the menu.

Plussat: Staying at the Stamford was lovely. The room was extremely clean, the king size bed was extremely comfortable. The bonus was the free drink vouchers for the Bar downstairs which were unexpected. Staff were very friendly and helpful. The view from the 16th floor of the Story Bridge was great too!

Miinukset: Surcharge for using our credit card!

Plussat: Closeness to all city facilities.

Miinukset: nothing

Plussat: Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable.

Miinukset: When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.

Plussat: Kabuki Restaurant

Miinukset: Had lunch at the courtyard restaurant and thought the service poor and the prices high.

Plussat: Close to the function we where attandind

Miinukset: Hotel needs a face lift

Plussat: Good location.

Miinukset: The breakfast is too expensive.

Plussat: a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.

Plussat: Easy check in, quiet location

Plussat: It is a very comfortable place to stay.

Miinukset: We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.

Plussat: Look and style. The ambience. Location is terrific.

Miinukset: Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively

Plussat: Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good.

Miinukset: Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!

Plussat: Great location on Queen street mall. Clean, comfortable & modern facilities. Staff were polite and helpful. Would recommend staying here, I will stay again next visit to Brisbane.

Plussat: Almost Everything

Miinukset: Nowhere comfortable to smoke a cigarette on site

Plussat: Breakfast was outstanding! As was the exceptional staff. Great location.

Plussat: We had an enjoyable getaway and were looking forward to breakfast (included in our deal). My wife ordered the avocado and feta for breakfast which she enjoyed, staff were great and very friendly.

Miinukset: We specifically asked the waitress if the breakfast menu she showed us was included in the "brekky deal", she said yes. We selected items from the menu which we believed were part of our package. The only reason we purchased this deal was because the breakfast was included, why would we part with almost $50 on top of what we had already paid. We were unknowingly charged an extra $45 for a breakfast, I rang the hotel to advise that we were lead to believe the breakfast we ordered was included, however, they would not refund. Our stay was enjoyable until we were charged extra for breakfast, unfortunately we wont be back.

Plussat: Lovely staff, room and location!

Miinukset: The bed was uncomfortable!

Plussat: Location was excellent. Staff was friendly. Met the Hilion standard.

Plussat: The location is great Room was comfortable but dated. Pillows were great

Miinukset: Room needs new carpet and a bigger TV Breakfast was not good as it consisted of frozen hash browns and bacon was extra for the big breakfast

Plussat: The room is large, spotlessly clean and extremely comfortable. All staff went above and beyond to meet our needs. Due to Covid, we opted not to have our room serviced, but the housekeeper gave us extra supplies. Our car was already waiting for us when we checked out. Incredible effort by the Hilton team.

Miinukset: This is not a complaint, but just be aware that due to Covid, most food options have to be sourced outside. Hilton provided an excellent list of options and we had a superb pizza nearby.

Plussat: The room was lovely and comfy and the location was great.

Miinukset: The only downside was no in room dining because of covid. Also I booked through booking.com and they hadnt checked their booking.com emails so had no idea we were booked.

Plussat: Everything

Miinukset: Dickheads smoking at entry, ground level

Plussat: Free breakfast

Plussat: We have been there a few times and find the central location to be excellant plus we know in advance that the standard of the accomodation will not disappoint

Miinukset: There is nothing not to like

Plussat: Good size room. Knowledgeable concierge. Perfect breakfast staff.

Miinukset: Too expensive hotel parking.

Miinukset: Room as booked as Execuative plus but only and execuative room as provided which did not match the pictures on the web site

Plussat: Location

Miinukset: All good

Plussat: Profesionality and kindness of staff. As I checked out there was a surcharge because I was paying with credit card ... I showed my 'booking com' reservation where nowhere was written about this surcharge and they took it off! This is really added value and I will go back!

Plussat: A fine hotel in a very central CBD location.

Miinukset: No.

Plussat: The close proximity to the city.

Plussat: Great hotel and location. Very good breakfasts

Plussat: The facilities and the staff friendliness.

Miinukset: The parking fee is too expensive.

Plussat: The location was perfect, the staff were very friendly and helpful,and the room was very comfortable.

Miinukset: I know parking is very limited in the city, but I did think the price for valet parking was a bit steep.

Plussat: Bed was comfortable, staff were lovely.

Miinukset: No information was provided prior to stay that there was no cable tv to watch movies, mini bar to access or room service. I arrived around 8pm was expecting premium service after a stressful week and was told after calling down to reception that there was nothing available. I booked to relax and have premium service and was underwhelmed. The room also smelt mouldy and damp.

Plussat: The room was very good and the hotel location was perfect for what we wanted.

Miinukset: No

Plussat: Not a lot have a much better stay at the Ovolo and get a lot of freebies there.,and better priced, the bar downstairs wasn't even opened, the view from our room was the best thing.

Miinukset: I know we are in strange times at the moment but we didn't get much for our money, first get away since lockdown so would have liked it to be better than it was, no mini bar, no Foxtel, cold breakfast with congeled eggs, no juice no coffee which were asked for, concierge wasn't helpful about restaurants that are opened.

Miinukset: Reception and valet staff were exceptional. Our experience with the kitchen staff was terrible however. Drinks order that didn’t arrive. Ignored And poor service at breakfast. Took forever to arrive then they took my cutlery and ignored me for 10 minutes so I couldn’t eat my food while it was hot. Also disappointing the breakfast so expensive compared to service/quality. Our first breakfast was at a local cafe, 1/3 of the price and superb service.

Plussat: All in all, very impressed with our stay. Apart from the breakfast. They even gave us a bottle of champagne because we were supposed to be married that actual day but obviously was delayed compliments of covid19. Definitely recommended. Just need to sort the breakfast situation out.

Miinukset: I didn't like the fact we had to wait about 45min for breakfast. It was all over the shop. No one person was taking control. Very messy.

Plussat: Breakfast was massive and good.

Miinukset: Rooms didn’t have robes

Plussat: All good Thanks

Miinukset: Car parking is very expensive!!! $110 for 2 nights

Plussat: The View was really nice

Miinukset: At the time of checking they informed us 400 quarantiners are coming next day and therefore we have to check out after one night ( we booked for 2 nights). Would have been nice if they notified this before and not at the time of check in. Then they organized the other night at W Brisbane. We were told we will get an equal facility room at W Brisbane. We booked Executive King River view room just for the view and was given a partial view room at W Brisbane. We live 20 minutes away from the city and booked the Marriott just to enjoy the view over the weekend. So we were very disappointed when they offered a partial view room for the same price. In the email it stated you could upgrade for full view room for 30$. Even though 30$ is a very small amount I felt the least they could have done is give the full view room for all the inconvenience caused. So we requested for Refund for the 2 Nd night and cane home. So the whole experience was stressful and disappointing. I understand with the pandemic unexpected things happen. It would have been nice if they gave us notice about the change. The way Marriott handled the whole thing was very disappointing.

Plussat: Courteous, friendly staff. Strict COVID19 precautions and disinfectant cleaning by staff. Generous full breakfast delivered to room. Great location.

Plussat: The new hotel at the last hour Sent us to the W hotel as couldn’t accommodate both nights

Miinukset: At the W hotel the Sunday breakfast was 1 3/4 hour wait then cold then bad customer service at reception Spoke to management now waiting on credit

Plussat: As per the Marriot Hotel style, rooms are very spacious. Very clean and the staff are very attentive. Room service was excellent.

Miinukset: To find the valet parking entrance was a bit of a mystery, and because of the 1 way streets, initial attempts (even using Google Maps) were a complete confusion.

Plussat: The portion size was more then we could eat Nice problem to have :)

Miinukset: phone in the room wasn't working

Plussat: We loved the restaurant and the proximity to the city shops and cinemas was very convenient.

Plussat: Location very good. Rooms excellent. Good pool.

Miinukset: Bar staff rude when complained to reception about attitude, unsatisfactorily resolved.

Plussat: the room was spacious with nice view of stony bridge, lighting up whole night. Enjoyed very much of the river view

Miinukset: Swimming pool was locked in the morning. I had to go to reception every morning for a week to open the door. Someone from the hotel tried to charge 16,000 $ on my credit card and I had to deal with my credit company. International phone call to my credit company for 10 minite costed me about 150 AUD. No one apologised from the hotel until I demanded it.

Plussat: Excellent hotel, well placed in Brisbane city centre.

Plussat: Everything was excellent, great river view, good room service

Plussat: I liked the bed, and bed linen. The actual room was lovely and the hotel itself was impressive.

Miinukset: I was very disappointed with the state of the pool. They should have closed it as the area was under construction. Instead they kept it open and it wasn't heated so you couldn't swim in it anyway. Plus there was construction grit all around the pool which you could feel when you walked around it. I purposely chose the Marriot for the pool as we were planning on using it with our 3 year old son as a great place for entertaining him. Upon check out too, one of the staff on reception tried to charge us for breakfast though it was included in our booking. She then didn't believe us and we had to produce the email that we'd received from bookings.com. The impression she gave us was that she was reluctant to accept even this as proof!

Plussat: the whole place was fantasticthe staff couldnt do enough to help us we will be going back again

Miinukset: the stay wasnt long enough

Plussat: close and conveinient to city, luxruy and relaxing enviroment with excelent frsteraunts and staff

Plussat: Very upmarket hotel upgraded to the executive floor everything available

Plussat: Very friendly staff and great facilities, good proximity to brisbane attractions (few though there are)

Plussat: Very friendly staff clan rooms overall lovely place to stay thanks for the great stay especially the cleaner that serviced my room .

Plussat: Excellent, friendly staff and service Fantastic location for where we needed to be

Plussat: I loved the friendliness of all the staff. Nothing was a problem to them

Miinukset: I loved everything

Plussat: Best hotel in Brisbane really nice friendly staff and close to city

Miinukset: Perhaps a little difficult to find car park

Plussat: The room was comfortable and clean The happy hour was great the bistro meals were good value and very tasty

Miinukset: the only thing that needs improving is the pool area new lounges some umbrellas and maybe some foliage

Plussat: The bed was very comfortable

Miinukset: I booked a king bed, and we ended up with twin beds. Too tired to bother changing rooms, so we kept the twin beds.

Plussat: the staff were all so friendly and helpful everything was so clean and new

Miinukset: no complaints

Plussat: The room and staff were lovely. Breakfast was great.

Plussat: I loved the beds, comfortable mattresses, lovely pillows, cozy duvets.

Miinukset: They do not serve decaf coffee in the buffet breakfast. If you want one you have to pay.

Miinukset: Thought there would be bigger rooms. Thought it would nicer for the price for an ex room

Plussat: Had booked the room seveal months ago and when we asked for an upgrade , got it with a smile from the desk clerk.

Plussat: Convenient to city centre and Central Station

Miinukset: overpriced breakfast

Plussat: Most enjoyable in all ways - Friendly staff - Clean Room with plenty of room with modern Bathroom - Good position in the city - Close to main Railway station - Taxis waiting out the front - Direct route to Airport - Good Restaurants on the river within a 10 minute walk - Would defintely stay there again

Miinukset: No

Plussat: We found , the hotel , and the staff to be of a very high standard. Well stocked mini bar for our late arrival.

Miinukset: Only let down on 2 issues ; poor quality toilet paper , and no complimentary biscuit with the tea/coffee . Am sure these are great cost saving ideas ,but , they take the shine off a great effort on all other fronts.

Plussat: bathroom is good and the car park is big

Miinukset: too expensive

Plussat: I booked the Ibis... then was told I was UPGRADED to the Mecure. I had purposely booked a room with a bath and two separate beds ( at the ibis) and got given a room with a shower and ONE bed at the Mecure !!!!!!!!! I complained as those two requests were very important to me..... I got moved to a room with two separate beds but no bath!!!! Very disappointing

Plussat: Super Friendly staff, upgrade to a river view was lovely .

Plussat: Free upgrade, amazing service, clean room

Miinukset: Bed was a bit small - expected a queen, got a double

Plussat: Not much

Miinukset: Was phoned to be advised had been upgraded to 2 rooms! Didn’t happen then was made to feel a fool’

Plussat: Nothing.

Miinukset: Was not told the motel operated through Mercure. Road was closed or was not informed on how to get to apartment. There was three of us & only 2 coffee cups The aircon did not work We had to pay for parking We’re not told our exact rooms it was just written on a card & therefore we were lost.

Plussat: I liked the veiw how u could see the city light up at night and also how is only a walk to the city town center shop pubs and more

Plussat: The staff, gotta give it up to the staff first the receptionist and the housekeeping staff are just such lovely and helpful people, they are awesome at their jobs. The housekeepers were amazing and just so lovely to us, they made us feel like we were at home. The location of the hotel is awesome. The room Was super comfy my husband our son and myself enjoyed it so much that we will come back to stay in the future. Thank you for looking after us Mecure Brisbane and the veiw we had out the window was beautiful.

Miinukset: The only thing I didn't like was that there was no microwave and the bins in the room are super tiny

Plussat: Good view from room, clean and tidy

Miinukset: Changed to a sister hotel last minute

Plussat: Excellent, professional, & quick response to complaint.

Miinukset: Walls seem to be too thin! Or, at least need better soundproofing...

Plussat: hotel was better than expected.Room was ready when we arrived early in the morning,central to most attractionsetc,staff polite and friendly.

Miinukset: no faults

Plussat: it was close to the casino and mall in the CBD

Miinukset: we had to pay a security deposit upon arrival which we didnt know about and didnt have. the hotel worked out something for us though so we could stay. it would have been nice to have been made aware of this either by the ibis diectly or through your company.

Plussat: The location of the hotel was good for city shopping, and the Staff were friendly and obliging in regards our baggage, and assistance with Taxi's

Miinukset: We chose to stay in a Smoking Room, however, never realised that this meant you could actually smoke in the room, we found the smell to be offensive (even to us as smokers). We assumed that Smokers Room, meant you had access to a balcony outside the floor to smoke. So if you can handle the strong smell of smoke you will be happy in this type of room.

Plussat: Close to the city

Miinukset: Having to pay for parking in a seperate parking lot and having the parking ticket expire after 24hrs.

Plussat: It was comfortable and close to southbank

Plussat: I liked the hotel because it was comfortable, at a good location and had friendly,happy staff.

Plussat: Location and quietness

Miinukset: Mould on tiles in bathroom and a dirty light switch in the bathroom. Pillows were too hard

Plussat: It is centrally located in Brisbane.

Miinukset: There are no parking facilities for this hotel and it uses Hotel Mercure's, a bit of a pain to get to because of traffic patterns.

Plussat: The bed was comfortable

Miinukset: The parking was really bad and having to pay $51.00 for less than 24 hours is rediculous