DoubleTree by Hilton Bristol City Centre

The guy who answered the phone to the restaurant was very cheery and helpful.

Found it hard to find, when we put the postcode in the satnav it showed 'no route found'. This could be an effect of not updating satnav. When we found it eventually, I walked through the entrance near the restaurant, not knowing where the reception was I tried to ask the 2 two doormen who had their bodies facing me but heads turned to each other. I had to wait whilst they finished their conversation before they greeted and directed me. Didn't give good first impression. The reception was frustrating. We had booked a smoking room and were told that there were no more smoking rooms. The receptionist found this funny as he kept laughing and mumbling to himself. When we got in the room there was a 2" thick line of dust and dirt around the edge

the bar

The staff at the check in desk seemed poorly trained, they didn't acknowledge the person checking in if they werwe waiting, it would have been nice for somebody to sya, I'll be with you in a momment.

very comfortable bed!! good menu selection in the restaurant

bathroom too small, lack of drawers in bedroom

easy check in and check out. food was good

bathroom could do with updating.Having to pay for television even regular channels

The bed was very comfortable and the room was cleaner than i expected for such a large hotel.